Game Plot Design with an LLM-powered Assistant: An Empirical Study with Game Designers

We introduce GamePlot, an LLM-powered assistant that supports game designers in crafting immersive narratives for turn-based games, and allows them to test these games through a collaborative game play and refine the plot throughout the process. Our user study with 14 game designers shows high levels of both satisfaction with the generated game plots and sense of ownership over the narratives, but also reconfirms that LLM are limited in their ability to generate complex and truly innovative content. We also show that diverse user populations have different expectations from AI assistants, and encourage researchers to study how tailoring assistants to diverse user groups could potentially lead to increased job satisfaction and greater creativity and innovation over time.

MCPDial: A Minecraft Persona-driven Dialogue Dataset

We propose a novel approach that uses large language models (LLMs) to generate persona-driven conversations between Players and Non-Player Characters (NPC) in games. Showcasing the application of our methodology, we introduce the Minecraft Persona-driven Dialogue dataset (MCPDial). Starting with a small seed of expert-written conversations, we employ our method to generate hundreds of additional conversations. Each conversation in the dataset includes rich character descriptions of the player and NPC. The conversations are long, allowing for in-depth and extensive interactions between the player and NPC. MCPDial extends beyond basic conversations by incorporating canonical function calls (e.g. "Call find a resource on iron ore") between the utterances. Finally, we conduct a qualitative analysis of the dataset to assess its quality and characteristics.

Locating Information Gaps and Narrative Inconsistencies Across Languages: A Case Study of LGBT People Portrayals on Wikipedia

To explain social phenomena and identify systematic biases, much research in computational social science focuses on comparative text analyses. These studies often rely on coarse corpus-level statistics or local word-level analyses, mainly in English. We introduce the InfoGap method -- an efficient and reliable approach to locating information gaps and inconsistencies in articles at the fact level, across languages. We evaluate InfoGap by analyzing LGBT people's portrayals, across 2.7K biography pages on English, Russian, and French Wikipedias. We find large discrepancies in factual coverage across the languages. Moreover, our analysis reveals that biographical facts carrying negative connotations are more likely to be highlighted in Russian Wikipedia. Crucially, InfoGap both facilitates large scale analyses, and pinpoints local document- and fact-level information gaps, laying a new foundation for targeted and nuanced comparative language analysis at scale.

Efficiently Identifying Low-Quality Language Subsets in Multilingual Datasets: A Case Study on a Large-Scale Multilingual Audio Dataset

Curating datasets that span multiple languages is challenging. To make the collection more scalable, researchers often incorporate one or more imperfect classifiers in the process, like language identification models. These models, however, are prone to failure, resulting in some language subsets being unreliable for downstream tasks. We introduce a statistical test, the Preference Proportion Test, for identifying such unreliable subsets. By annotating only 20 samples for a language subset, we're able to identify systematic transcription errors for 10 language subsets in a recent large multilingual transcribed audio dataset, X-IPAPack (Zhu et al., 2024). We find that filtering this low-quality data out when training models for the downstream task of phonetic transcription brings substantial benefits, most notably a 25.7% relative improvement on transcribing recordings in out-of-distribution languages. Our method lays a path forward for systematic and reliable multilingual dataset auditing.

CulturalBench: a Robust, Diverse and Challenging Benchmark on Measuring the (Lack of) Cultural Knowledge of LLMs

To make large language models (LLMs) more helpful across diverse cultures, it is essential to have effective cultural knowledge benchmarks to measure and track our progress. Effective benchmarks need to be robust, diverse, and challenging. We introduce CulturalBench: a set of 1,227 human-written and human-verified questions for effectively assessing LLMs' cultural knowledge, covering 45 global regions including the underrepresented ones like Bangladesh, Zimbabwe, and Peru. Questions - each verified by five independent annotators - span 17 diverse topics ranging from food preferences to greeting etiquettes. We evaluate models on two setups: CulturalBench-Easy and CulturalBench-Hard which share the same questions but asked differently. We find that LLMs are sensitive to such difference in setups (e.g., GPT-4o with 27.3% difference). Compared to human performance (92.6% accuracy), CulturalBench-Hard is more challenging for frontier LLMs with the best performing model (GPT-4o) at only 61.5% and the worst (Llama3-8b) at 21.4%. Moreover, we find that LLMs often struggle with tricky questions that have multiple correct answers (e.g., What utensils do the Chinese usually use?), revealing a tendency to converge to a single answer. Our results also indicate that OpenAI GPT-4o substantially outperform other proprietary and open source models in questions related to all but one region (Oceania). Nonetheless, all models consistently underperform on questions related to South America and the Middle East.

From Local Concepts to Universals: Evaluating the Multicultural Understanding of Vision-Language Models

Despite recent advancements in vision-language models, their performance remains suboptimal on images from non-western cultures due to underrepresentation in training datasets. Various benchmarks have been proposed to test models' cultural inclusivity, but they have limited coverage of cultures and do not adequately assess cultural diversity across universal as well as culture-specific local concepts. To address these limitations, we introduce the GlobalRG benchmark, comprising two challenging tasks: retrieval across universals and cultural visual grounding. The former task entails retrieving culturally diverse images for universal concepts from 50 countries, while the latter aims at grounding culture-specific concepts within images from 15 countries. Our evaluation across a wide range of models reveals that the performance varies significantly across cultures -- underscoring the necessity for enhancing multicultural understanding in vision-language models.

CulturalTeaming: AI-Assisted Interactive Red-Teaming for Challenging LLMs' (Lack of) Multicultural Knowledge

Frontier large language models (LLMs) are developed by researchers and practitioners with skewed cultural backgrounds and on datasets with skewed sources. However, LLMs' (lack of) multicultural knowledge cannot be effectively assessed with current methods for developing benchmarks. Existing multicultural evaluations primarily rely on expensive and restricted human annotations or potentially outdated internet resources. Thus, they struggle to capture the intricacy, dynamics, and diversity of cultural norms. LLM-generated benchmarks are promising, yet risk propagating the same biases they are meant to measure. To synergize the creativity and expert cultural knowledge of human annotators and the scalability and standardizability of LLM-based automation, we introduce CulturalTeaming, an interactive red-teaming system that leverages human-AI collaboration to build truly challenging evaluation dataset for assessing the multicultural knowledge of LLMs, while improving annotators' capabilities and experiences. Our study reveals that CulturalTeaming's various modes of AI assistance support annotators in creating cultural questions, that modern LLMs fail at, in a gamified manner. Importantly, the increased level of AI assistance (e.g., LLM-generated revision hints) empowers users to create more difficult questions with enhanced perceived creativity of themselves, shedding light on the promises of involving heavier AI assistance in modern evaluation dataset creation procedures. Through a series of 1-hour workshop sessions, we gather CULTURALBENCH-V0.1, a compact yet high-quality evaluation dataset with users' red-teaming attempts, that different families of modern LLMs perform with accuracy ranging from 37.7% to 72.2%, revealing a notable gap in LLMs' multicultural proficiency.

Stance Reasoner: Zero-Shot Stance Detection on Social Media with Explicit Reasoning

Social media platforms are rich sources of opinionated content. Stance detection allows the automatic extraction of users' opinions on various topics from such content. We focus on zero-shot stance detection, where the model's success relies on (a) having knowledge about the target topic; and (b) learning general reasoning strategies that can be employed for new topics. We present Stance Reasoner, an approach to zero-shot stance detection on social media that leverages explicit reasoning over background knowledge to guide the model's inference about the document's stance on a target. Specifically, our method uses a pre-trained language model as a source of world knowledge, with the chain-of-thought in-context learning approach to generate intermediate reasoning steps. Stance Reasoner outperforms the current state-of-the-art models on 3 Twitter datasets, including fully supervised models. It can better generalize across targets, while at the same time providing explicit and interpretable explanations for its predictions.

Empowering Air Travelers: A Chatbot for Canadian Air Passenger Rights

The Canadian air travel sector has seen a significant increase in flight delays, cancellations, and other issues concerning passenger rights. Recognizing this demand, we present a chatbot to assist passengers and educate them about their rights. Our system breaks a complex user input into simple queries which are used to retrieve information from a collection of documents detailing air travel regulations. The most relevant passages from these documents are presented along with links to the original documents and the generated queries, enabling users to dissect and leverage the information for their unique circumstances. The system successfully overcomes two predominant challenges: understanding complex user inputs, and delivering accurate answers, free of hallucinations, that passengers can rely on for making informed decisions. A user study comparing the chatbot to a Google search demonstrated the chatbot's usefulness and ease of use. Beyond the primary goal of providing accurate and timely information to air passengers regarding their rights, we hope that this system will also enable further research exploring the tradeoff between the user-friendly conversational interface of chatbots and the accuracy of retrieval systems.

Small But Funny: A Feedback-Driven Approach to Humor Distillation

The emergence of Large Language Models (LLMs) has brought to light promising language generation capabilities, particularly in performing tasks like complex reasoning and creative writing. Consequently, distillation through imitation of teacher responses has emerged as a popular technique to transfer knowledge from LLMs to more accessible, Small Language Models (SLMs). While this works well for simpler tasks, there is a substantial performance gap on tasks requiring intricate language comprehension and creativity, such as humor generation. We hypothesize that this gap may stem from the fact that creative tasks might be hard to learn by imitation alone and explore whether an approach, involving supplementary guidance from the teacher, could yield higher performance. To address this, we study the effect of assigning a dual role to the LLM - as a "teacher" generating data, as well as a "critic" evaluating the student's performance. Our experiments on humor generation reveal that the incorporation of feedback significantly narrows the performance gap between SLMs and their larger counterparts compared to merely relying on imitation. As a result, our research highlights the potential of using feedback as an additional dimension to data when transferring complex language abilities via distillation.