Open Domain Question Answering with Conflicting Contexts

Open domain question answering systems frequently rely on information retrieved from large collections of text (such as the Web) to answer questions. However, such collections of text often contain conflicting information, and indiscriminately depending on this information may result in untruthful and inaccurate answers. To understand the gravity of this problem, we collect a human-annotated dataset, Question Answering with Conflicting Contexts (QACC), and find that as much as 25% of unambiguous, open domain questions can lead to conflicting contexts when retrieved using Google Search. We evaluate and benchmark three powerful Large Language Models (LLMs) with our dataset QACC and demonstrate their limitations in effectively addressing questions with conflicting information. To explore how humans reason through conflicting contexts, we request our annotators to provide explanations for their selections of correct answers. We demonstrate that by finetuning LLMs to explain their answers, we can introduce richer information into their training that guide them through the process of reasoning with conflicting contexts.

QueryBuilder: Human-in-the-Loop Query Development for Information Retrieval

Frequently, users of an Information Retrieval (IR) system start with an overarching information need (a.k.a., an analytic task) and proceed to define finer-grained queries covering various important aspects (i.e., sub-topics) of that analytic task. We present a novel, interactive system called $\textit{QueryBuilder}$, which allows a novice, English-speaking user to create queries with a small amount of effort, through efficient exploration of an English development corpus in order to rapidly develop cross-lingual information retrieval queries corresponding to the user's information needs. QueryBuilder performs near real-time retrieval of documents based on user-entered search terms; the user looks through the retrieved documents and marks sentences as relevant to the information needed. The marked sentences are used by the system as additional information in query formation and refinement: query terms (and, optionally, event features, which capture event $'triggers'$ (indicator terms) and agent/patient roles) are appropriately weighted, and a neural-based system, which better captures textual meaning, retrieves other relevant content. The process of retrieval and marking is repeated as many times as desired, giving rise to increasingly refined queries in each iteration. The final product is a fine-grained query used in Cross-Lingual Information Retrieval (CLIR). Our experiments using analytic tasks and requests from the IARPA BETTER IR datasets show that with a small amount of effort (at most 10 minutes per sub-topic), novice users can form $\textit{useful}$ fine-grained queries including in languages they don't understand. QueryBuilder also provides beneficial capabilities to the traditional corpus exploration and query formation process. A demonstration video is released at https://vimeo.com/734795835

Dancing in Chains: Reconciling Instruction Following and Faithfulness in Language Models

Modern language models (LMs) need to follow human instructions while being faithful; yet, they often fail to achieve both. Here, we provide concrete evidence of a trade-off between instruction following (i.e., follow open-ended instructions) and faithfulness (i.e., ground responses in given context) when training LMs with these objectives. For instance, fine-tuning LLaMA-7B on instruction following datasets renders it less faithful. Conversely, instruction-tuned Vicuna-7B shows degraded performance at following instructions when further optimized on tasks that require contextual grounding. One common remedy is multi-task learning (MTL) with data mixing, yet it remains far from achieving a synergic outcome. We propose a simple yet effective method that relies on Rejection Sampling for Continued Self-instruction Tuning (ReSet), which significantly outperforms vanilla MTL. Surprisingly, we find that less is more, as training ReSet with high-quality, yet substantially smaller data (three-fold less) yields superior results. Our findings offer a better understanding of objective discrepancies in alignment training of LMs.

RAG-QA Arena: Evaluating Domain Robustness for Long-form Retrieval Augmented Question Answering

Question answering based on retrieval augmented generation (RAG-QA) is an important research topic in NLP and has a wide range of real-world applications. However, most existing datasets for this task are either constructed using a single source corpus or consist of short extractive answers, which fall short of evaluating large language model (LLM) based RAG-QA systems on cross-domain generalization. To address these limitations, we create Long-form RobustQA (LFRQA), a new dataset comprising human-written long-form answers that integrate short extractive answers from multiple documents into a single, coherent narrative, covering 26K queries and large corpora across seven different domains. We further propose RAG-QA Arena by directly comparing model-generated answers against LFRQA's answers using LLMs as evaluators. We show via extensive experiments that RAG-QA Arena and human judgments on answer quality are highly correlated. Moreover, only 41.3% of the most competitive LLM's answers are preferred to LFRQA's answers, demonstrating RAG-QA Arena as a challenging evaluation platform for future research.

Towards a Holistic Evaluation of LLMs on Factual Knowledge Recall

Large language models (LLMs) have shown remarkable performance on a variety of NLP tasks, and are being rapidly adopted in a wide range of use cases. It is therefore of vital importance to holistically evaluate the factuality of their generated outputs, as hallucinations remain a challenging issue. In this work, we focus on assessing LLMs' ability to recall factual knowledge learned from pretraining, and the factors that affect this ability. To that end, we construct FACT-BENCH, a representative benchmark covering 20 domains, 134 property types, 3 answer types, and different knowledge popularity levels. We benchmark 31 models from 10 model families and provide a holistic assessment of their strengths and weaknesses. We observe that instruction-tuning hurts knowledge recall, as pretraining-only models consistently outperform their instruction-tuned counterparts, and positive effects of model scaling, as larger models outperform smaller ones for all model families. However, the best performance from GPT-4 still represents a large gap with the upper-bound. We additionally study the role of in-context exemplars using counterfactual demonstrations, which lead to significant degradation of factual knowledge recall for large models. By further decoupling model known and unknown knowledge, we find the degradation is attributed to exemplars that contradict a model's known knowledge, as well as the number of such exemplars. Lastly, we fine-tune LLaMA-7B in different settings of known and unknown knowledge. In particular, fine-tuning on a model's known knowledge is beneficial, and consistently outperforms fine-tuning on unknown and mixed knowledge. We will make our benchmark publicly available.

From Instructions to Constraints: Language Model Alignment with Automatic Constraint Verification

User alignment is crucial for adapting general-purpose language models (LMs) to downstream tasks, but human annotations are often not available for all types of instructions, especially those with customized constraints. We observe that user instructions typically contain constraints. While assessing response quality in terms of the whole instruction is often costly, efficiently evaluating the satisfaction rate of constraints is feasible. We investigate common constraints in NLP tasks, categorize them into three classes based on the types of their arguments, and propose a unified framework, ACT (Aligning to ConsTraints), to automatically produce supervision signals for user alignment with constraints. Specifically, ACT uses constraint verifiers, which are typically easy to implement in practice, to compute constraint satisfaction rate (CSR) of each response. It samples multiple responses for each prompt and collect preference labels based on their CSR automatically. Subsequently, ACT adapts the LM to the target task through a ranking-based learning process. Experiments on fine-grained entity typing, abstractive summarization, and temporal question answering show that ACT is able to enhance LMs' capability to adhere to different classes of constraints, thereby improving task performance. Further experiments show that the constraint-following capabilities are transferable.

A Multi-Modal Multilingual Benchmark for Document Image Classification

Document image classification is different from plain-text document classification and consists of classifying a document by understanding the content and structure of documents such as forms, emails, and other such documents. We show that the only existing dataset for this task (Lewis et al., 2006) has several limitations and we introduce two newly curated multilingual datasets WIKI-DOC and MULTIEURLEX-DOC that overcome these limitations. We further undertake a comprehensive study of popular visually-rich document understanding or Document AI models in previously untested setting in document image classification such as 1) multi-label classification, and 2) zero-shot cross-lingual transfer setup. Experimental results show limitations of multilingual Document AI models on cross-lingual transfer across typologically distant languages. Our datasets and findings open the door for future research into improving Document AI models.

Few-Shot Data-to-Text Generation via Unified Representation and Multi-Source Learning

We present a novel approach for structured data-to-text generation that addresses the limitations of existing methods that primarily focus on specific types of structured data. Our proposed method aims to improve performance in multi-task training, zero-shot and few-shot scenarios by providing a unified representation that can handle various forms of structured data such as tables, knowledge graph triples, and meaning representations. We demonstrate that our proposed approach can effectively adapt to new structured forms, and can improve performance in comparison to current methods. For example, our method resulted in a 66% improvement in zero-shot BLEU scores when transferring models trained on table inputs to a knowledge graph dataset. Our proposed method is an important step towards a more general data-to-text generation framework.

Textual Entailment for Event Argument Extraction: Zero- and Few-Shot with Multi-Source Learning

Recent work has shown that NLP tasks such as Relation Extraction (RE) can be recasted as Textual Entailment tasks using verbalizations, with strong performance in zero-shot and few-shot settings thanks to pre-trained entailment models. The fact that relations in current RE datasets are easily verbalized casts doubts on whether entailment would be effective in more complex tasks. In this work we show that entailment is also effective in Event Argument Extraction (EAE), reducing the need of manual annotation to 50% and 20% in ACE and WikiEvents respectively, while achieving the same performance as with full training. More importantly, we show that recasting EAE as entailment alleviates the dependency on schemas, which has been a road-block for transferring annotations between domains. Thanks to the entailment, the multi-source transfer between ACE and WikiEvents further reduces annotation down to 10% and 5% (respectively) of the full training without transfer. Our analysis shows that the key to good results is the use of several entailment datasets to pre-train the entailment model. Similar to previous approaches, our method requires a small amount of effort for manual verbalization: only less than 15 minutes per event argument type is needed, and comparable results can be achieved with users with different level of expertise.

ZS4IE: A toolkit for Zero-Shot Information Extraction with simple Verbalizations

The current workflow for Information Extraction (IE) analysts involves the definition of the entities/relations of interest and a training corpus with annotated examples. In this demonstration we introduce a new workflow where the analyst directly verbalizes the entities/relations, which are then used by a Textual Entailment model to perform zero-shot IE. We present the design and implementation of a toolkit with a user interface, as well as experiments on four IE tasks that show that the system achieves very good performance at zero-shot learning using only 5--15 minutes per type of a user's effort. Our demonstration system is open-sourced at https://github.com/BBN-E/ZS4IE . A demonstration video is available at https://vimeo.com/676138340 .