Explicit Uncertainty Modeling for Video Watch Time Prediction

In video recommendation, a critical component that determines the system's recommendation accuracy is the watch-time prediction module, since how long a user watches a video directly reflects personalized preferences. One of the key challenges of this problem is the user's stochastic watch-time behavior. To improve the prediction accuracy for such an uncertain behavior, existing approaches show that one can either reduce the noise through duration bias modeling or formulate a distribution modeling task to capture the uncertainty. However, the uncontrolled uncertainty is not always equally distributed across users and videos, inducing a balancing paradox between the model accuracy and the ability to capture out-of-distribution samples. In practice, we find that the uncertainty of the watch-time prediction model also provides key information about user behavior, which, in turn, could benefit the prediction task itself. Following this notion, we derive an explicit uncertainty modeling strategy for the prediction model and propose an adversarial optimization framework that can better exploit the user watch-time behavior. This framework has been deployed online on an industrial video sharing platform that serves hundreds of millions of daily active users, which obtains a significant increase in users' video watch time by 0.31% through the online A/B test. Furthermore, extended offline experiments on two public datasets verify the effectiveness of the proposed framework across various watch-time prediction backbones.

Stratified Expert Cloning with Adaptive Selection for User Retention in Large-Scale Recommender Systems

User retention has emerged as a critical challenge in large-scale recommender systems, significantly impacting the long-term success of online platforms. Existing methods often focus on short-term engagement metrics, failing to capture the complex dynamics of user preferences and behaviors over extended periods. While reinforcement learning (RL) approaches have shown promise in optimizing long-term rewards, they face difficulties in credit assignment, sample efficiency, and exploration when applied to the user retention problem. In this work, we propose Stratified Expert Cloning (SEC), a novel imitation learning framework that effectively leverages abundant logged data from high-retention users to learn robust recommendation policies. SEC introduces three key innovations: 1) a multi-level expert stratification strategy that captures the nuances in expert user behaviors at different retention levels; 2) an adaptive expert selection mechanism that dynamically assigns users to the most suitable policy based on their current state and historical retention level; and 3) an action entropy regularization technique that promotes recommendation diversity and mitigates the risk of policy collapse. Through extensive offline experiments and online A/B tests on two major video platforms, Kuaishou and Kuaishou Lite, with hundreds of millions of daily active users, we demonstrate SEC's significant improvements over state-of-the-art methods in user retention. The results demonstrate significant improvements in user retention, with cumulative lifts of 0.098\% and 0.122\% in active days on Kuaishou and Kuaishou Lite respectively, additionally bringing tens of thousands of daily active users to each platform.

Value Function Decomposition in Markov Recommendation Process

Recent advances in recommender systems have shown that user-system interaction essentially formulates long-term optimization problems, and online reinforcement learning can be adopted to improve recommendation performance. The general solution framework incorporates a value function that estimates the user's expected cumulative rewards in the future and guides the training of the recommendation policy. To avoid local maxima, the policy may explore potential high-quality actions during inference to increase the chance of finding better future rewards. To accommodate the stepwise recommendation process, one widely adopted approach to learning the value function is learning from the difference between the values of two consecutive states of a user. However, we argue that this paradigm involves an incorrect approximation in the stochastic process. Specifically, between the current state and the next state in each training sample, there exist two separate random factors from the stochastic policy and the uncertain user environment. Original temporal difference (TD) learning under these mixed random factors may result in a suboptimal estimation of the long-term rewards. As a solution, we show that these two factors can be separately approximated by decomposing the original temporal difference loss. The disentangled learning framework can achieve a more accurate estimation with faster learning and improved robustness against action exploration. As empirical verification of our proposed method, we conduct offline experiments with online simulated environments built based on public datasets.

Distinguished Quantized Guidance for Diffusion-based Sequence Recommendation

Diffusion models (DMs) have emerged as promising approaches for sequential recommendation due to their strong ability to model data distributions and generate high-quality items. Existing work typically adds noise to the next item and progressively denoises it guided by the user's interaction sequence, generating items that closely align with user interests. However, we identify two key issues in this paradigm. First, the sequences are often heterogeneous in length and content, exhibiting noise due to stochastic user behaviors. Using such sequences as guidance may hinder DMs from accurately understanding user interests. Second, DMs are prone to data bias and tend to generate only the popular items that dominate the training dataset, thus failing to meet the personalized needs of different users. To address these issues, we propose Distinguished Quantized Guidance for Diffusion-based Sequence Recommendation (DiQDiff), which aims to extract robust guidance to understand user interests and generate distinguished items for personalized user interests within DMs. To extract robust guidance, DiQDiff introduces Semantic Vector Quantization (SVQ) to quantize sequences into semantic vectors (e.g., collaborative signals and category interests) using a codebook, which can enrich the guidance to better understand user interests. To generate distinguished items, DiQDiff personalizes the generation through Contrastive Discrepancy Maximization (CDM), which maximizes the distance between denoising trajectories using contrastive loss to prevent biased generation for different users. Extensive experiments are conducted to compare DiQDiff with multiple baseline models across four widely-used datasets. The superior recommendation performance of DiQDiff against leading approaches demonstrates its effectiveness in sequential recommendation tasks.

Future-Conditioned Recommendations with Multi-Objective Controllable Decision Transformer

Securing long-term success is the ultimate aim of recommender systems, demanding strategies capable of foreseeing and shaping the impact of decisions on future user satisfaction. Current recommendation strategies grapple with two significant hurdles. Firstly, the future impacts of recommendation decisions remain obscured, rendering it impractical to evaluate them through direct optimization of immediate metrics. Secondly, conflicts often emerge between multiple objectives, like enhancing accuracy versus exploring diverse recommendations. Existing strategies, trapped in a "training, evaluation, and retraining" loop, grow more labor-intensive as objectives evolve. To address these challenges, we introduce a future-conditioned strategy for multi-objective controllable recommendations, allowing for the direct specification of future objectives and empowering the model to generate item sequences that align with these goals autoregressively. We present the Multi-Objective Controllable Decision Transformer (MocDT), an offline Reinforcement Learning (RL) model capable of autonomously learning the mapping from multiple objectives to item sequences, leveraging extensive offline data. Consequently, it can produce recommendations tailored to any specified objectives during the inference stage. Our empirical findings emphasize the controllable recommendation strategy's ability to produce item sequences according to different objectives while maintaining performance that is competitive with current recommendation strategies across various objectives.

LLM-Powered User Simulator for Recommender System

User simulators can rapidly generate a large volume of timely user behavior data, providing a testing platform for reinforcement learning-based recommender systems, thus accelerating their iteration and optimization. However, prevalent user simulators generally suffer from significant limitations, including the opacity of user preference modeling and the incapability of evaluating simulation accuracy. In this paper, we introduce an LLM-powered user simulator to simulate user engagement with items in an explicit manner, thereby enhancing the efficiency and effectiveness of reinforcement learning-based recommender systems training. Specifically, we identify the explicit logic of user preferences, leverage LLMs to analyze item characteristics and distill user sentiments, and design a logical model to imitate real human engagement. By integrating a statistical model, we further enhance the reliability of the simulation, proposing an ensemble model that synergizes logical and statistical insights for user interaction simulations. Capitalizing on the extensive knowledge and semantic generation capabilities of LLMs, our user simulator faithfully emulates user behaviors and preferences, yielding high-fidelity training data that enrich the training of recommendation algorithms. We establish quantifying and qualifying experiments on five datasets to validate the simulator's effectiveness and stability across various recommendation scenarios.

The 1st Workshop on Human-Centered Recommender Systems

Recommender systems are quintessential applications of human-computer interaction. Widely utilized in daily life, they offer significant convenience but also present numerous challenges, such as the information cocoon effect, privacy concerns, fairness issues, and more. Consequently, this workshop aims to provide a platform for researchers to explore the development of Human-Centered Recommender Systems~(HCRS). HCRS refers to the creation of recommender systems that prioritize human needs, values, and capabilities at the core of their design and operation. In this workshop, topics will include, but are not limited to, robustness, privacy, transparency, fairness, diversity, accountability, ethical considerations, and user-friendly design. We hope to engage in discussions on how to implement and enhance these properties in recommender systems. Additionally, participants will explore diverse evaluation methods, including innovative metrics that capture user satisfaction and trust. This workshop seeks to foster a collaborative environment for researchers to share insights and advance the field toward more ethical, user-centric, and socially responsible recommender systems.

Coarse-to-fine Dynamic Uplift Modeling for Real-time Video Recommendation

With the rise of short video platforms, video recommendation technology faces more complex challenges. Currently, there are multiple non-personalized modules in the video recommendation pipeline that urgently need personalized modeling techniques for improvement. Inspired by the success of uplift modeling in online marketing, we attempt to implement uplift modeling in the video recommendation scenario. However, we face two main challenges: 1) Design and utilization of treatments, and 2) Capture of user real-time interest. To address them, we design adjusting the distribution of videos with varying durations as the treatment and propose Coarse-to-fine Dynamic Uplift Modeling (CDUM) for real-time video recommendation. CDUM consists of two modules, CPM and FIC. The former module fully utilizes the offline features of users to model their long-term preferences, while the latter module leverages online real-time contextual features and request-level candidates to model users' real-time interests. These two modules work together to dynamically identify and targeting specific user groups and applying treatments effectively. Further, we conduct comprehensive experiments on the offline public and industrial datasets and online A/B test, demonstrating the superiority and effectiveness of our proposed CDUM. Our proposed CDUM is eventually fully deployed on the Kuaishou platform, serving hundreds of millions of users every day. The source code will be provided after the paper is accepted.

DLCRec: A Novel Approach for Managing Diversity in LLM-Based Recommender Systems

The integration of Large Language Models (LLMs) into recommender systems has led to substantial performance improvements. However, this often comes at the cost of diminished recommendation diversity, which can negatively impact user satisfaction. To address this issue, controllable recommendation has emerged as a promising approach, allowing users to specify their preferences and receive recommendations that meet their diverse needs. Despite its potential, existing controllable recommender systems frequently rely on simplistic mechanisms, such as a single prompt, to regulate diversity-an approach that falls short of capturing the full complexity of user preferences. In response to these limitations, we propose DLCRec, a novel framework designed to enable fine-grained control over diversity in LLM-based recommendations. Unlike traditional methods, DLCRec adopts a fine-grained task decomposition strategy, breaking down the recommendation process into three sequential sub-tasks: genre prediction, genre filling, and item prediction. These sub-tasks are trained independently and inferred sequentially according to user-defined control numbers, ensuring more precise control over diversity. Furthermore, the scarcity and uneven distribution of diversity-related user behavior data pose significant challenges for fine-tuning. To overcome these obstacles, we introduce two data augmentation techniques that enhance the model's robustness to noisy and out-of-distribution data. These techniques expose the model to a broader range of patterns, improving its adaptability in generating recommendations with varying levels of diversity. Our extensive empirical evaluation demonstrates that DLCRec not only provides precise control over diversity but also outperforms state-of-the-art baselines across multiple recommendation scenarios.

Conditional Quantile Estimation for Uncertain Watch Time in Short-Video Recommendation

Within the domain of short video recommendation, predicting users' watch time is a critical but challenging task. Prevailing deterministic solutions obtain accurate debiased statistical models, yet they neglect the intrinsic uncertainty inherent in user environments. In our observation, we found that this uncertainty could potentially limit these methods' accuracy in watch-time prediction on our online platform, despite that we have employed numerous features and complex network architectures. Consequently, we believe that a better solution is to model the conditional distribution of this uncertain watch time. In this paper, we introduce a novel estimation technique -- Conditional Quantile Estimation (CQE), which utilizes quantile regression to capture the nuanced distribution of watch time. The learned distribution accounts for the stochastic nature of users, thereby it provides a more accurate and robust estimation. In addition, we also design several strategies to enhance the quantile prediction including conditional expectation, conservative estimation, and dynamic quantile combination. We verify the effectiveness of our method through extensive offline evaluations using public datasets as well as deployment in a real-world video application with over 300 million daily active users.