Let Me Do It For You: Towards LLM Empowered Recommendation via Tool Learning

Conventional recommender systems (RSs) face challenges in precisely capturing users' fine-grained preferences. Large language models (LLMs) have shown capabilities in commonsense reasoning and leveraging external tools that may help address these challenges. However, existing LLM-based RSs suffer from hallucinations, misalignment between the semantic space of items and the behavior space of users, or overly simplistic control strategies (e.g., whether to rank or directly present existing results). To bridge these gap, we introduce ToolRec, a framework for LLM-empowered recommendations via tool learning that uses LLMs as surrogate users, thereby guiding the recommendation process and invoking external tools to generate a recommendation list that aligns closely with users' nuanced preferences. We formulate the recommendation process as a process aimed at exploring user interests in attribute granularity. The process factors in the nuances of the context and user preferences. The LLM then invokes external tools based on a user's attribute instructions and probes different segments of the item pool. We consider two types of attribute-oriented tools: rank tools and retrieval tools. Through the integration of LLMs, ToolRec enables conventional recommender systems to become external tools with a natural language interface. Extensive experiments verify the effectiveness of ToolRec, particularly in scenarios that are rich in semantic content.

Model-enhanced Contrastive Reinforcement Learning for Sequential Recommendation

Reinforcement learning (RL) has been widely applied in recommendation systems due to its potential in optimizing the long-term engagement of users. From the perspective of RL, recommendation can be formulated as a Markov decision process (MDP), where recommendation system (agent) can interact with users (environment) and acquire feedback (reward signals).However, it is impractical to conduct online interactions with the concern on user experience and implementation complexity, and we can only train RL recommenders with offline datasets containing limited reward signals and state transitions. Therefore, the data sparsity issue of reward signals and state transitions is very severe, while it has long been overlooked by existing RL recommenders.Worse still, RL methods learn through the trial-and-error mode, but negative feedback cannot be obtained in implicit feedback recommendation tasks, which aggravates the overestimation problem of offline RL recommender. To address these challenges, we propose a novel RL recommender named model-enhanced contrastive reinforcement learning (MCRL). On the one hand, we learn a value function to estimate the long-term engagement of users, together with a conservative value learning mechanism to alleviate the overestimation problem.On the other hand, we construct some positive and negative state-action pairs to model the reward function and state transition function with contrastive learning to exploit the internal structure information of MDP. Experiments demonstrate that the proposed method significantly outperforms existing offline RL and self-supervised RL methods with different representative backbone networks on two real-world datasets.

LLaMA-E: Empowering E-commerce Authoring with Multi-Aspect Instruction Following

E-commerce authoring involves creating attractive, abundant, and targeted promotional content to drive product sales. The emergence of large language models (LLMs) introduces an innovative paradigm, offering a unified solution to address various authoring tasks within this scenario. However, mainstream LLMs trained on general corpora with common sense knowledge reveal limitations in fitting complex and personalized features unique to e-commerce products and customers. Furthermore, LLMs like GPT-3.5 necessitate remote accessibility, raising concerns about safeguarding voluminous customer privacy data during transmission. This paper proposes the LLaMA-E, the unified and customized instruction-following language models focusing on diverse e-commerce authoring tasks. Specifically, the domain experts create the seed instruction set from the tasks of ads generation, query-enhanced product title rewriting, product classification, purchase intent speculation, and general Q&A. These tasks enable the models to comprehensively understand precise e-commerce authoring knowledge by interleaving features covering typical service aspects of customers, sellers, and platforms. The GPT-3.5 is introduced as a teacher model, which expands the seed instructions to form a training set for the LLaMA-E models with various scales. The experimental results show that the proposed LLaMA-E models achieve state-of-the-art results in quantitative and qualitative evaluations, also exhibiting the advantage in zero-shot scenes. To the best of our knowledge, this study is the first to serve the LLMs to specific e-commerce authoring scenarios.

Reformulating CTR Prediction: Learning Invariant Feature Interactions for Recommendation

Click-Through Rate (CTR) prediction plays a core role in recommender systems, serving as the final-stage filter to rank items for a user. The key to addressing the CTR task is learning feature interactions that are useful for prediction, which is typically achieved by fitting historical click data with the Empirical Risk Minimization (ERM) paradigm. Representative methods include Factorization Machines and Deep Interest Network, which have achieved wide success in industrial applications. However, such a manner inevitably learns unstable feature interactions, i.e., the ones that exhibit strong correlations in historical data but generalize poorly for future serving. In this work, we reformulate the CTR task -- instead of pursuing ERM on historical data, we split the historical data chronologically into several periods (a.k.a, environments), aiming to learn feature interactions that are stable across periods. Such feature interactions are supposed to generalize better to predict future behavior data. Nevertheless, a technical challenge is that existing invariant learning solutions like Invariant Risk Minimization are not applicable, since the click data entangles both environment-invariant and environment-specific correlations. To address this dilemma, we propose Disentangled Invariant Learning (DIL) which disentangles feature embeddings to capture the two types of correlations separately. To improve the modeling efficiency, we further design LightDIL which performs the disentanglement at the higher level of the feature field. Extensive experiments demonstrate the effectiveness of DIL in learning stable feature interactions for CTR. We release the code at https://github.com/zyang1580/DIL.

Fairness-aware Differentially Private Collaborative Filtering

Recently, there has been an increasing adoption of differential privacy guided algorithms for privacy-preserving machine learning tasks. However, the use of such algorithms comes with trade-offs in terms of algorithmic fairness, which has been widely acknowledged. Specifically, we have empirically observed that the classical collaborative filtering method, trained by differentially private stochastic gradient descent (DP-SGD), results in a disparate impact on user groups with respect to different user engagement levels. This, in turn, causes the original unfair model to become even more biased against inactive users. To address the above issues, we propose \textbf{DP-Fair}, a two-stage framework for collaborative filtering based algorithms. Specifically, it combines differential privacy mechanisms with fairness constraints to protect user privacy while ensuring fair recommendations. The experimental results, based on Amazon datasets, and user history logs collected from Etsy, one of the largest e-commerce platforms, demonstrate that our proposed method exhibits superior performance in terms of both overall accuracy and user group fairness on both shallow and deep recommendation models compared to vanilla DP-SGD.

Transferable Fairness for Cold-Start Recommendation

With the increasing use and impact of recommender systems in our daily lives, how to achieve fairness in recommendation has become an important problem. Previous works on fairness-aware recommendation mainly focus on a predefined set of (usually warm-start) users. However, recommender systems often face more challenging fairness issues for new users or cold-start users due to their insufficient amount of interactions. Therefore, it is essential to study whether the trained model still performs fairly for a new set of cold-start users. This paper considers the scenario where the recommender system meets new users who only have limited or even no interaction with the platform, and aims at providing high-quality and fair recommendations to such users effectively. The sufficient interaction data from warm users is treated as the source user domain, while the data from new users is treated as the target user domain, and we consider to transfer the counterfactual fairness from the source users to the target users. To this end, we introduce a framework to achieve transferable counterfactual fairness in recommendation. The proposed method is able to transfer the knowledge of a fair model learned from the source users to the target users with the hope of improving the recommendation performance and keeping the fairness property on the target users. Experiments on two real-world datasets with representative recommendation algorithms show that our method not only promotes fairness for the target users, but also outperforms comparative models in terms of recommendation performance.

Causal Inference for Knowledge Graph based Recommendation

Knowledge Graph (KG), as a side-information, tends to be utilized to supplement the collaborative filtering (CF) based recommendation model. By mapping items with the entities in KGs, prior studies mostly extract the knowledge information from the KGs and inject it into the representations of users and items. Despite their remarkable performance, they fail to model the user preference on attributes in the KG, since they ignore that (1) the structure information of KG may hinder the user preference learning, and (2) the user's interacted attributes will result in the bias issue on the similarity scores. With the help of causality tools, we construct the causal-effect relation between the variables in KG-based recommendation and identify the reasons causing the mentioned challenges. Accordingly, we develop a new framework, termed Knowledge Graph-based Causal Recommendation (KGCR), which implements the deconfounded user preference learning and adopts counterfactual inference to eliminate bias in the similarity scoring. Ultimately, we evaluate our proposed model on three datasets, including Amazon-book, LastFM, and Yelp2018 datasets. By conducting extensive experiments on the datasets, we demonstrate that KGCR outperforms several state-of-the-art baselines, such as KGNN-LS, KGAT and KGIN.

Mitigating Hidden Confounding Effects for Causal Recommendation

Recommender systems suffer from confounding biases when there exist confounders affecting both item features and user feedback (e.g., like or not). Existing causal recommendation methods typically assume confounders are fully observed and measured, forgoing the possible existence of hidden confounders in real applications. For instance, product quality is a confounder since affecting both item prices and user ratings, but is hidden for the third-party e-commerce platform due to the difficulty of large-scale quality inspection; ignoring it could result in the bias effect of over-recommending high-price items. This work analyzes and addresses the problem from a causal perspective. The key lies in modeling the causal effect of item features on a user's feedback. To mitigate hidden confounding effects, it is compulsory but challenging to estimate the causal effect without measuring the confounder. Towards this goal, we propose a Hidden Confounder Removal (HCR) framework that leverages front-door adjustment to decompose the causal effect into two partial effects, according to the mediators between item features and user feedback. The partial effects are independent from the hidden confounder and identifiable. During training, HCR performs multi-task learning to infer the partial effects from historical interactions. We instantiate HCR for two scenarios and conduct experiments on three real-world datasets. Empirical results show that the HCR framework provides more accurate recommendations, especially for less-active users. We will release the code once accepted.

Learning Intents behind Interactions with Knowledge Graph for Recommendation

Knowledge graph (KG) plays an increasingly important role in recommender systems. A recent technical trend is to develop end-to-end models founded on graph neural networks (GNNs). However, existing GNN-based models are coarse-grained in relational modeling, failing to (1) identify user-item relation at a fine-grained level of intents, and (2) exploit relation dependencies to preserve the semantics of long-range connectivity. In this study, we explore intents behind a user-item interaction by using auxiliary item knowledge, and propose a new model, Knowledge Graph-based Intent Network (KGIN). Technically, we model each intent as an attentive combination of KG relations, encouraging the independence of different intents for better model capability and interpretability. Furthermore, we devise a new information aggregation scheme for GNN, which recursively integrates the relation sequences of long-range connectivity (i.e., relational paths). This scheme allows us to distill useful information about user intents and encode them into the representations of users and items. Experimental results on three benchmark datasets show that, KGIN achieves significant improvements over the state-of-the-art methods like KGAT, KGNN-LS, and CKAN. Further analyses show that KGIN offers interpretable explanations for predictions by identifying influential intents and relational paths. The implementations are available at https://github.com/huangtinglin/Knowledge_Graph_based_Intent_Network.