Abstract:In next basket recommendation (NBR) a set of items is recommended to users based on their historical basket sequences. In many domains, the recommended baskets consist of both repeat items and explore items. Some state-of-the-art NBR methods are heavily biased to recommend repeat items so as to maximize utility. The evaluation and optimization of beyond-accuracy objectives for NBR, such as item fairness and diversity, has attracted increasing attention. How can such beyond-accuracy objectives be pursued in the presence of heavy repeat bias? We find that only optimizing diversity or item fairness without considering repeat bias may cause NBR algorithms to recommend more repeat items. To solve this problem, we propose a model-agnostic repeat-bias-aware optimization algorithm to post-process the recommended results obtained from NBR methods with the objective of mitigating repeat bias when optimizing diversity or item fairness. We consider multiple variations of our optimization algorithm to cater to multiple NBR methods. Experiments on three real-world grocery shopping datasets show that the proposed algorithms can effectively improve diversity and item fairness, and mitigate repeat bias at acceptable Recall loss.
Abstract:Neural ranking models (NRMs) have been shown to be highly effective in terms of retrieval performance. Unfortunately, they have also displayed a higher degree of sensitivity to attacks than previous generation models. To help expose and address this lack of robustness, we introduce a novel ranking attack framework named Attack-in-the-Chain, which tracks interactions between large language models (LLMs) and NRMs based on chain-of-thought (CoT) prompting to generate adversarial examples under black-box settings. Our approach starts by identifying anchor documents with higher ranking positions than the target document as nodes in the reasoning chain. We then dynamically assign the number of perturbation words to each node and prompt LLMs to execute attacks. Finally, we verify the attack performance of all nodes at each reasoning step and proceed to generate the next reasoning step. Empirical results on two web search benchmarks show the effectiveness of our method.
Abstract:Generative information retrieval methods retrieve documents by directly generating their identifiers. Much effort has been devoted to developing effective generative IR models. Less attention has been paid to the robustness of these models. It is critical to assess the out-of-distribution (OOD) generalization of generative IR models, i.e., how would such models generalize to new distributions? To answer this question, we focus on OOD scenarios from four perspectives in retrieval problems: (i)query variations; (ii)unseen query types; (iii)unseen tasks; and (iv)corpus expansion. Based on this taxonomy, we conduct empirical studies to analyze the OOD robustness of representative generative IR models against dense retrieval models. Our empirical results indicate that the OOD robustness of generative IR models is in need of improvement. By inspecting the OOD robustness of generative IR models we aim to contribute to the development of more reliable IR models. The code is available at \url{https://github.com/Davion-Liu/GR_OOD}.
Abstract:Retrieving relevant context is a common approach to reduce hallucinations and enhance answer reliability. Explicitly citing source documents allows users to verify generated responses and increases trust. Prior work largely evaluates citation correctness - whether cited documents support the corresponding statements. But citation correctness alone is insufficient. To establish trust in attributed answers, we must examine both citation correctness and citation faithfulness. In this work, we first disentangle the notions of citation correctness and faithfulness, which have been applied inconsistently in previous studies. Faithfulness ensures that the model's reliance on cited documents is genuine, reflecting actual reference use rather than superficial alignment with prior beliefs, which we call post-rationalization. We design an experiment that reveals the prevalent issue of post-rationalization, which undermines reliable attribution and may result in misplaced trust. Our findings suggest that current attributed answers often lack citation faithfulness (up to 57 percent of the citations), highlighting the need to evaluate correctness and faithfulness for trustworthy attribution in language models.
Abstract:Time series forecasting is vital in many real-world applications, yet developing models that generalize well on unseen relevant domains -- such as forecasting web traffic data on new platforms/websites or estimating e-commerce demand in new regions -- remains underexplored. Existing forecasting models often struggle with domain shifts in time series data, as the temporal patterns involve complex components like trends, seasonality, etc. While some prior work addresses this by matching feature distributions across domains or disentangling domain-shared features using label information, they fail to reveal insights into the latent temporal dependencies, which are critical for identifying common patterns across domains and achieving generalization. We propose a framework for domain generalization in time series forecasting by mining the latent factors that govern temporal dependencies across domains. Our approach uses a decomposition-based architecture with a new Conditional $\beta$-Variational Autoencoder (VAE), wherein time series data is first decomposed into trend-cyclical and seasonal components, each modeled independently through separate $\beta$-VAE modules. The $\beta$-VAE aims to capture disentangled latent factors that control temporal dependencies across domains. We enhance the learning of domain-specific information with a decoder-conditional design and introduce domain regularization to improve the separation of domain-shared and domain-specific latent factors. Our proposed method is flexible and can be applied to various time series forecasting models, enabling effective domain generalization with simplicity and efficiency. We validate its effectiveness on five real-world time series datasets, covering web traffic, e-commerce, finance and power consumption, demonstrating improved generalization performance over state-of-the-art methods.
Abstract:Generating diverse and effective clarifying questions is crucial for improving query understanding and retrieval performance in open-domain conversational search (CS) systems. We propose AGENT-CQ (Automatic GENeration, and evaluaTion of Clarifying Questions), an end-to-end LLM-based framework addressing the challenges of scalability and adaptability faced by existing methods that rely on manual curation or template-based approaches. AGENT-CQ consists of two stages: a generation stage employing LLM prompting strategies to generate clarifying questions, and an evaluation stage (CrowdLLM) that simulates human crowdsourcing judgments using multiple LLM instances to assess generated questions and answers based on comprehensive quality metrics. Extensive experiments on the ClariQ dataset demonstrate CrowdLLM's effectiveness in evaluating question and answer quality. Human evaluation and CrowdLLM show that the AGENT-CQ - generation stage, consistently outperforms baselines in various aspects of question and answer quality. In retrieval-based evaluation, LLM-generated questions significantly enhance retrieval effectiveness for both BM25 and cross-encoder models compared to human-generated questions.
Abstract:Attributing answers to source documents is an approach used to enhance the verifiability of a model's output in retrieval augmented generation (RAG). Prior work has mainly focused on improving and evaluating the attribution quality of large language models (LLMs) in RAG, but this may come at the expense of inducing biases in the attribution of answers. We define and examine two aspects in the evaluation of LLMs in RAG pipelines, namely attribution sensitivity and bias with respect to authorship information. We explicitly inform an LLM about the authors of source documents, instruct it to attribute its answers, and analyze (i) how sensitive the LLM's output is to the author of source documents, and (ii) whether the LLM exhibits a bias towards human-written or AI-generated source documents. We design an experimental setup in which we use counterfactual evaluation to study three LLMs in terms of their attribution sensitivity and bias in RAG pipelines. Our results show that adding authorship information to source documents can significantly change the attribution quality of LLMs by 3% to 18%. Moreover, we show that LLMs can have an attribution bias towards explicit human authorship, which can serve as a competing hypothesis for findings of prior work that shows that LLM-generated content may be preferred over human-written contents. Our findings indicate that metadata of source documents can influence LLMs' trust, and how they attribute their answers. Furthermore, our research highlights attribution bias and sensitivity as a novel aspect of brittleness in LLMs.
Abstract:As large language models (LLMs) are rapidly advancing and achieving near-human capabilities, aligning them with human values is becoming more urgent. In scenarios where LLMs outperform humans, we face a weak-to-strong alignment problem where we need to effectively align strong student LLMs through weak supervision generated by weak teachers. Existing alignment methods mainly focus on strong-to-weak alignment and self-alignment settings, and it is impractical to adapt them to the much harder weak-to-strong alignment setting. To fill this gap, we propose a multi-agent contrastive preference optimization (MACPO) framework. MACPO facilitates weak teachers and strong students to learn from each other by iteratively reinforcing unfamiliar positive behaviors while penalizing familiar negative ones. To get this, we devise a mutual positive behavior augmentation strategy to encourage weak teachers and strong students to learn from each other's positive behavior and further provide higher quality positive behavior for the next iteration. Additionally, we propose a hard negative behavior construction strategy to induce weak teachers and strong students to generate familiar negative behavior by fine-tuning on negative behavioral data. Experimental results on the HH-RLHF and PKU-SafeRLHF datasets, evaluated using both automatic metrics and human judgments, demonstrate that MACPO simultaneously improves the alignment performance of strong students and weak teachers. Moreover, as the number of weak teachers increases, MACPO achieves better weak-to-strong alignment performance through more iteration optimization rounds.
Abstract:Electronic commerce, or e-commerce, is the buying and selling of goods and services, or the transmitting of funds or data online. E-commerce platforms come in many kinds, with global players such as Amazon, Airbnb, Alibaba, Booking.com, eBay, JD.com and platforms targeting specific geographic regions such as Bol.com and Flipkart.com.Information retrieval has a natural role to play in e-commerce, especially in connecting people to goods and services. Information discovery in e-commerce concerns different types of search (e.g., exploratory search vs. lookup tasks), recommender systems, and natural language processing in e-commerce portals. The rise in popularity of e-commerce sites has made research on information discovery in e-commerce an increasingly active research area. This is witnessed by an increase in publications and dedicated workshops in this space. Methods for information discovery in e-commerce largely focus on improving the effectiveness of e-commerce search and recommender systems, on enriching and using knowledge graphs to support e-commerce, and on developing innovative question answering and bot-based solutions that help to connect people to goods and services. In this survey, an overview is given of the fundamental infrastructure, algorithms, and technical solutions for information discovery in e-commerce. The topics covered include user behavior and profiling, search, recommendation, and language technology in e-commerce.
Abstract:TableQA is the task of answering questions over tables of structured information, returning individual cells or tables as output. TableQA research has focused primarily on high-resource languages, leaving medium- and low-resource languages with little progress due to scarcity of annotated data and neural models. We address this gap by introducing a fully automatic large-scale tableQA data generation process for low-resource languages with limited budget. We incorporate our data generation method on two Indic languages, Bengali and Hindi, which have no tableQA datasets or models. TableQA models trained on our large-scale datasets outperform state-of-the-art LLMs. We further study the trained models on different aspects, including mathematical reasoning capabilities and zero-shot cross-lingual transfer. Our work is the first on low-resource tableQA focusing on scalable data generation and evaluation procedures. Our proposed data generation method can be applied to any low-resource language with a web presence. We release datasets, models, and code (https://github.com/kolk/Low-Resource-TableQA-Indic-languages).