AGENT-CQ: Automatic Generation and Evaluation of Clarifying Questions for Conversational Search with LLMs

Generating diverse and effective clarifying questions is crucial for improving query understanding and retrieval performance in open-domain conversational search (CS) systems. We propose AGENT-CQ (Automatic GENeration, and evaluaTion of Clarifying Questions), an end-to-end LLM-based framework addressing the challenges of scalability and adaptability faced by existing methods that rely on manual curation or template-based approaches. AGENT-CQ consists of two stages: a generation stage employing LLM prompting strategies to generate clarifying questions, and an evaluation stage (CrowdLLM) that simulates human crowdsourcing judgments using multiple LLM instances to assess generated questions and answers based on comprehensive quality metrics. Extensive experiments on the ClariQ dataset demonstrate CrowdLLM's effectiveness in evaluating question and answer quality. Human evaluation and CrowdLLM show that the AGENT-CQ - generation stage, consistently outperforms baselines in various aspects of question and answer quality. In retrieval-based evaluation, LLM-generated questions significantly enhance retrieval effectiveness for both BM25 and cross-encoder models compared to human-generated questions.

Evaluation of Attribution Bias in Retrieval-Augmented Large Language Models

Attributing answers to source documents is an approach used to enhance the verifiability of a model's output in retrieval augmented generation (RAG). Prior work has mainly focused on improving and evaluating the attribution quality of large language models (LLMs) in RAG, but this may come at the expense of inducing biases in the attribution of answers. We define and examine two aspects in the evaluation of LLMs in RAG pipelines, namely attribution sensitivity and bias with respect to authorship information. We explicitly inform an LLM about the authors of source documents, instruct it to attribute its answers, and analyze (i) how sensitive the LLM's output is to the author of source documents, and (ii) whether the LLM exhibits a bias towards human-written or AI-generated source documents. We design an experimental setup in which we use counterfactual evaluation to study three LLMs in terms of their attribution sensitivity and bias in RAG pipelines. Our results show that adding authorship information to source documents can significantly change the attribution quality of LLMs by 3% to 18%. Moreover, we show that LLMs can have an attribution bias towards explicit human authorship, which can serve as a competing hypothesis for findings of prior work that shows that LLM-generated content may be preferred over human-written contents. Our findings indicate that metadata of source documents can influence LLMs' trust, and how they attribute their answers. Furthermore, our research highlights attribution bias and sensitivity as a novel aspect of brittleness in LLMs.

MACPO: Weak-to-Strong Alignment via Multi-Agent Contrastive Preference Optimization

As large language models (LLMs) are rapidly advancing and achieving near-human capabilities, aligning them with human values is becoming more urgent. In scenarios where LLMs outperform humans, we face a weak-to-strong alignment problem where we need to effectively align strong student LLMs through weak supervision generated by weak teachers. Existing alignment methods mainly focus on strong-to-weak alignment and self-alignment settings, and it is impractical to adapt them to the much harder weak-to-strong alignment setting. To fill this gap, we propose a multi-agent contrastive preference optimization (MACPO) framework. MACPO facilitates weak teachers and strong students to learn from each other by iteratively reinforcing unfamiliar positive behaviors while penalizing familiar negative ones. To get this, we devise a mutual positive behavior augmentation strategy to encourage weak teachers and strong students to learn from each other's positive behavior and further provide higher quality positive behavior for the next iteration. Additionally, we propose a hard negative behavior construction strategy to induce weak teachers and strong students to generate familiar negative behavior by fine-tuning on negative behavioral data. Experimental results on the HH-RLHF and PKU-SafeRLHF datasets, evaluated using both automatic metrics and human judgments, demonstrate that MACPO simultaneously improves the alignment performance of strong students and weak teachers. Moreover, as the number of weak teachers increases, MACPO achieves better weak-to-strong alignment performance through more iteration optimization rounds.

Information Discovery in e-Commerce

Electronic commerce, or e-commerce, is the buying and selling of goods and services, or the transmitting of funds or data online. E-commerce platforms come in many kinds, with global players such as Amazon, Airbnb, Alibaba, Booking.com, eBay, JD.com and platforms targeting specific geographic regions such as Bol.com and Flipkart.com.Information retrieval has a natural role to play in e-commerce, especially in connecting people to goods and services. Information discovery in e-commerce concerns different types of search (e.g., exploratory search vs. lookup tasks), recommender systems, and natural language processing in e-commerce portals. The rise in popularity of e-commerce sites has made research on information discovery in e-commerce an increasingly active research area. This is witnessed by an increase in publications and dedicated workshops in this space. Methods for information discovery in e-commerce largely focus on improving the effectiveness of e-commerce search and recommender systems, on enriching and using knowledge graphs to support e-commerce, and on developing innovative question answering and bot-based solutions that help to connect people to goods and services. In this survey, an overview is given of the fundamental infrastructure, algorithms, and technical solutions for information discovery in e-commerce. The topics covered include user behavior and profiling, search, recommendation, and language technology in e-commerce.

Table Question Answering for Low-resourced Indic Languages

TableQA is the task of answering questions over tables of structured information, returning individual cells or tables as output. TableQA research has focused primarily on high-resource languages, leaving medium- and low-resource languages with little progress due to scarcity of annotated data and neural models. We address this gap by introducing a fully automatic large-scale tableQA data generation process for low-resource languages with limited budget. We incorporate our data generation method on two Indic languages, Bengali and Hindi, which have no tableQA datasets or models. TableQA models trained on our large-scale datasets outperform state-of-the-art LLMs. We further study the trained models on different aspects, including mathematical reasoning capabilities and zero-shot cross-lingual transfer. Our work is the first on low-resource tableQA focusing on scalable data generation and evaluation procedures. Our proposed data generation method can be applied to any low-resource language with a web presence. We release datasets, models, and code (https://github.com/kolk/Low-Resource-TableQA-Indic-languages).

Cognitive Biases in Large Language Models for News Recommendation

Despite large language models (LLMs) increasingly becoming important components of news recommender systems, employing LLMs in such systems introduces new risks, such as the influence of cognitive biases in LLMs. Cognitive biases refer to systematic patterns of deviation from norms or rationality in the judgment process, which can result in inaccurate outputs from LLMs, thus threatening the reliability of news recommender systems. Specifically, LLM-based news recommender systems affected by cognitive biases could lead to the propagation of misinformation, reinforcement of stereotypes, and the formation of echo chambers. In this paper, we explore the potential impact of multiple cognitive biases on LLM-based news recommender systems, including anchoring bias, framing bias, status quo bias and group attribution bias. Furthermore, to facilitate future research at improving the reliability of LLM-based news recommender systems, we discuss strategies to mitigate these biases through data augmentation, prompt engineering and learning algorithms aspects.

Generative Retrieval Meets Multi-Graded Relevance

Generative retrieval represents a novel approach to information retrieval. It uses an encoder-decoder architecture to directly produce relevant document identifiers (docids) for queries. While this method offers benefits, current approaches are limited to scenarios with binary relevance data, overlooking the potential for documents to have multi-graded relevance. Extending generative retrieval to accommodate multi-graded relevance poses challenges, including the need to reconcile likelihood probabilities for docid pairs and the possibility of multiple relevant documents sharing the same identifier. To address these challenges, we introduce a framework called GRaded Generative Retrieval (GR$^2$). GR$^2$ focuses on two key components: ensuring relevant and distinct identifiers, and implementing multi-graded constrained contrastive training. First, we create identifiers that are both semantically relevant and sufficiently distinct to represent individual documents effectively. This is achieved by jointly optimizing the relevance and distinctness of docids through a combination of docid generation and autoencoder models. Second, we incorporate information about the relationship between relevance grades to guide the training process. We use a constrained contrastive training strategy to bring the representations of queries and the identifiers of their relevant documents closer together, based on their respective relevance grades. Extensive experiments on datasets with both multi-graded and binary relevance demonstrate the effectiveness of GR$^2$.

Proximal Ranking Policy Optimization for Practical Safety in Counterfactual Learning to Rank

Counterfactual learning to rank (CLTR) can be risky and, in various circumstances, can produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR methods, cannot handle trust bias, and relies on specific assumptions about user behavior. We propose a novel approach, proximal ranking policy optimization (PRPO), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that PRPO provides higher performance than the existing safe inverse propensity scoring approach. PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.

Real World Conversational Entity Linking Requires More Than Zeroshots

Entity linking (EL) in conversations faces notable challenges in practical applications, primarily due to the scarcity of entity-annotated conversational datasets and sparse knowledge bases (KB) containing domain-specific, long-tail entities. We designed targeted evaluation scenarios to measure the efficacy of EL models under resource constraints. Our evaluation employs two KBs: Fandom, exemplifying real-world EL complexities, and the widely used Wikipedia. First, we assess EL models' ability to generalize to a new unfamiliar KB using Fandom and a novel zero-shot conversational entity linking dataset that we curated based on Reddit discussions on Fandom entities. We then evaluate the adaptability of EL models to conversational settings without prior training. Our results indicate that current zero-shot EL models falter when introduced to new, domain-specific KBs without prior training, significantly dropping in performance. Our findings reveal that previous evaluation approaches fall short of capturing real-world complexities for zero-shot EL, highlighting the necessity for new approaches to design and assess conversational EL models to adapt to limited resources. The evaluation setup and the dataset proposed in this research are made publicly available.

Practical and Robust Safety Guarantees for Advanced Counterfactual Learning to Rank

Counterfactual learning to rank (CLTR ) can be risky; various circumstances can cause it to produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR, it cannot handle trust bias, and its guarantees rely on specific assumptions about user behavior. Our contributions are two-fold. First, we generalize the existing safe CLTR approach to make it applicable to state-of-the-art doubly robust (DR) CLTR and trust bias. Second, we propose a novel approach, proximal ranking policy optimization (PRPO ), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that both our novel safe doubly robust method and PRPO provide higher performance than the existing safe inverse propensity scoring approach. However, when circumstances are unexpected, the safe doubly robust approach can become unsafe and bring detrimental performance. In contrast, PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.