Vital Insight: Assisting Experts' Sensemaking Process of Multi-modal Personal Tracking Data Using Visualization and LLM

Researchers have long recognized the socio-technical gaps in personal tracking research, where machines can never fully model the complexity of human behavior, making it only able to produce basic rule-based outputs or "black-box" results that lack clear explanations. Real-world deployments rely on experts for this complex translation from sparse data to meaningful insights. In this study, we consider this translation process from data to insights by experts as "sensemaking" and explore how HCI researchers can support it through Vital Insight, an evidence-based 'sensemaking' system that combines direct representation and indirect inference through visualization and Large Language Models. We evaluate Vital Insight in user testing sessions with 14 experts in multi-modal tracking, synthesize design implications, and develop an expert sensemaking model where they iteratively move between direct data representations and AI-supported inferences to explore, retrieve, question, and validate insights.

Secret Use of Large Language Models

The advancements of Large Language Models (LLMs) have decentralized the responsibility for the transparency of AI usage. Specifically, LLM users are now encouraged or required to disclose the use of LLM-generated content for varied types of real-world tasks. However, an emerging phenomenon, users' secret use of LLM, raises challenges in ensuring end users adhere to the transparency requirement. Our study used mixed-methods with an exploratory survey (125 real-world secret use cases reported) and a controlled experiment among 300 users to investigate the contexts and causes behind the secret use of LLMs. We found that such secretive behavior is often triggered by certain tasks, transcending demographic and personality differences among users. Task types were found to affect users' intentions to use secretive behavior, primarily through influencing perceived external judgment regarding LLM usage. Our results yield important insights for future work on designing interventions to encourage more transparent disclosure of the use of LLMs or other AI technologies.

Mutual Theory of Mind in Human-AI Collaboration: An Empirical Study with LLM-driven AI Agents in a Real-time Shared Workspace Task

Theory of Mind (ToM) significantly impacts human collaboration and communication as a crucial capability to understand others. When AI agents with ToM capability collaborate with humans, Mutual Theory of Mind (MToM) arises in such human-AI teams (HATs). The MToM process, which involves interactive communication and ToM-based strategy adjustment, affects the team's performance and collaboration process. To explore the MToM process, we conducted a mixed-design experiment using a large language model-driven AI agent with ToM and communication modules in a real-time shared-workspace task. We find that the agent's ToM capability does not significantly impact team performance but enhances human understanding of the agent and the feeling of being understood. Most participants in our study believe verbal communication increases human burden, and the results show that bidirectional communication leads to lower HAT performance. We discuss the results' implications for designing AI agents that collaborate with humans in real-time shared workspace tasks.

SepsisLab: Early Sepsis Prediction with Uncertainty Quantification and Active Sensing

Sepsis is the leading cause of in-hospital mortality in the USA. Early sepsis onset prediction and diagnosis could significantly improve the survival of sepsis patients. Existing predictive models are usually trained on high-quality data with few missing information, while missing values widely exist in real-world clinical scenarios (especially in the first hours of admissions to the hospital), which causes a significant decrease in accuracy and an increase in uncertainty for the predictive models. The common method to handle missing values is imputation, which replaces the unavailable variables with estimates from the observed data. The uncertainty of imputation results can be propagated to the sepsis prediction outputs, which have not been studied in existing works on either sepsis prediction or uncertainty quantification. In this study, we first define such propagated uncertainty as the variance of prediction output and then introduce uncertainty propagation methods to quantify the propagated uncertainty. Moreover, for the potential high-risk patients with low confidence due to limited observations, we propose a robust active sensing algorithm to increase confidence by actively recommending clinicians to observe the most informative variables. We validate the proposed models in both publicly available data (i.e., MIMIC-III and AmsterdamUMCdb) and proprietary data in The Ohio State University Wexner Medical Center (OSUWMC). The experimental results show that the propagated uncertainty is dominant at the beginning of admissions to hospitals and the proposed algorithm outperforms state-of-the-art active sensing methods. Finally, we implement a SepsisLab system for early sepsis prediction and active sensing based on our pre-trained models. Clinicians and potential sepsis patients can benefit from the system in early prediction and diagnosis of sepsis.

Sunnie: An Anthropomorphic LLM-Based Conversational Agent for Mental Well-Being Activity Recommendation

A longstanding challenge in mental well-being support is the reluctance of people to adopt psychologically beneficial activities, often due to a lack of motivation, low perceived trustworthiness, and limited personalization of recommendations. Chatbots have shown promise in promoting positive mental health practices, yet their rigid interaction flows and less human-like conversational experiences present significant limitations. In this work, we explore whether the anthropomorphic design (both LLM's persona design and conversational experience design) can enhance users' perception of the system and their willingness to adopt mental well-being activity recommendations. To this end, we introduce Sunnie, an anthropomorphic LLM-based conversational agent designed to offer personalized guidance for mental well-being support through multi-turn conversation and activity recommendations based on positive psychological theory. An empirical user study comparing the user experience with Sunnie and with a traditional survey-based activity recommendation system suggests that the anthropomorphic characteristics of Sunnie significantly enhance users' perception of the system and the overall usability; nevertheless, users' willingness to adopt activity recommendations did not change significantly.

Human-Centered Privacy Research in the Age of Large Language Models

The emergence of large language models (LLMs), and their increased use in user-facing systems, has led to substantial privacy concerns. To date, research on these privacy concerns has been model-centered: exploring how LLMs lead to privacy risks like memorization, or can be used to infer personal characteristics about people from their content. We argue that there is a need for more research focusing on the human aspect of these privacy issues: e.g., research on how design paradigms for LLMs affect users' disclosure behaviors, users' mental models and preferences for privacy controls, and the design of tools, systems, and artifacts that empower end-users to reclaim ownership over their personal data. To build usable, efficient, and privacy-friendly systems powered by these models with imperfect privacy properties, our goal is to initiate discussions to outline an agenda for conducting human-centered research on privacy issues in LLM-powered systems. This Special Interest Group (SIG) aims to bring together researchers with backgrounds in usable security and privacy, human-AI collaboration, NLP, or any other related domains to share their perspectives and experiences on this problem, to help our community establish a collective understanding of the challenges, research opportunities, research methods, and strategies to collaborate with researchers outside of HCI.

Does More Advice Help? The Effects of Second Opinions in AI-Assisted Decision Making

AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject experiments, we explore whether and how the provision of {second opinions} may affect decision-makers' behavior and performance in AI-assisted decision-making. We find that if both the AI model's decision recommendation and a second opinion are always presented together, decision-makers reduce their over-reliance on AI while increase their under-reliance on AI, regardless whether the second opinion is generated by a peer or another AI model. However, if decision-makers have the control to decide when to solicit a peer's second opinion, we find that their active solicitations of second opinions have the potential to mitigate over-reliance on AI without inducing increased under-reliance in some cases. We conclude by discussing the implications of our findings for promoting effective human-AI collaborations in decision-making.

Bergeron: Combating Adversarial Attacks through a Conscience-Based Alignment Framework

Modern Large language models (LLMs) can still generate responses that may not be aligned with human expectations or values. While many weight-based alignment methods have been proposed, many of them still leave models vulnerable to attacks when used on their own. To help mitigate this issue, we introduce Bergeron, a framework designed to improve the robustness of LLMs against adversarial attacks. Bergeron employs a two-tiered architecture. Here, a secondary LLM serves as a simulated conscience that safeguards a primary LLM. We do this by monitoring for and correcting potentially harmful text within both the prompt inputs and the generated outputs of the primary LLM. Empirical evaluation shows that Bergeron can improve the alignment and robustness of several popular LLMs without costly fine-tuning. It aids both open-source and black-box LLMs by complementing and reinforcing their existing alignment training.

FairytaleCQA: Integrating a Commonsense Knowledge Graph into Children's Storybook Narratives

AI models (including LLM) often rely on narrative question-answering (QA) datasets to provide customized QA functionalities to support downstream children education applications; however, existing datasets only include QA pairs that are grounded within the given storybook content, but children can learn more when teachers refer the storybook content to real-world knowledge (e.g., commonsense knowledge). We introduce the FairytaleCQA dataset, which is annotated by children education experts, to supplement 278 storybook narratives with educationally appropriate commonsense knowledge. The dataset has 5,868 QA pairs that not only originate from the storybook narrative but also contain the commonsense knowledge grounded by an external knowledge graph (i.e., ConceptNet). A follow-up experiment shows that a smaller model (T5-large) fine-tuned with FairytaleCQA reliably outperforms much larger prompt-engineered LLM (e.g., GPT-4) in this new QA-pair generation task (QAG). This result suggests that: 1) our dataset brings novel challenges to existing LLMs, and 2) human experts' data annotation are still critical as they have much nuanced knowledge that LLMs do not know in the children educational domain.

Human Still Wins over LLM: An Empirical Study of Active Learning on Domain-Specific Annotation Tasks

Large Language Models (LLMs) have demonstrated considerable advances, and several claims have been made about their exceeding human performance. However, in real-world tasks, domain knowledge is often required. Low-resource learning methods like Active Learning (AL) have been proposed to tackle the cost of domain expert annotation, raising this question: Can LLMs surpass compact models trained with expert annotations in domain-specific tasks? In this work, we conduct an empirical experiment on four datasets from three different domains comparing SOTA LLMs with small models trained on expert annotations with AL. We found that small models can outperform GPT-3.5 with a few hundreds of labeled data, and they achieve higher or similar performance with GPT-4 despite that they are hundreds time smaller. Based on these findings, we posit that LLM predictions can be used as a warmup method in real-world applications and human experts remain indispensable in tasks involving data annotation driven by domain-specific knowledge.