Abstract:Introduction: The COVID-19 pandemic highlighted the importance of making epidemiological data and scientific insights easily accessible and explorable for public health agencies, the general public, and researchers. State-of-the-art approaches for sharing data and insights included regularly updated reports and web dashboards. However, they face a trade-off between the simplicity and flexibility of data exploration. With the capabilities of recent large language models (LLMs) such as GPT-4, this trade-off can be overcome. Results: We developed the chatbot "GenSpectrum Chat" (https://cov-spectrum.org/chat) which uses GPT-4 as the underlying large language model (LLM) to explore SARS-CoV-2 genomic sequencing data. Out of 500 inputs from real-world users, the chatbot provided a correct answer for 453 prompts; an incorrect answer for 13 prompts, and no answer although the question was within scope for 34 prompts. We also tested the chatbot with inputs from 10 different languages, and despite being provided solely with English instructions and examples, it successfully processed prompts in all tested languages. Conclusion: LLMs enable new ways of interacting with information systems. In the field of public health, GenSpectrum Chat can facilitate the analysis of real-time pathogen genomic data. With our chatbot supporting interactive exploration in different languages, we envision quick and direct access to the latest evidence for policymakers around the world.
Abstract:Service robots are envisioned to be adaptive to their working environment based on situational knowledge. Recent research focused on designing visual representation of knowledge graphs for expert users. However, how to generate an understandable interface for non-expert users remains to be explored. In this paper, we use knowledge graphs (KGs) as a common ground for knowledge exchange and develop a pattern library for designing KG interfaces for non-expert users. After identifying the types of robotic situational knowledge from the literature, we present a formative study in which participants used cards to communicate the knowledge for given scenarios. We iteratively coded the results and identified patterns for representing various types of situational knowledge. To derive design recommendations for applying the patterns, we prototyped a lab service robot and conducted Wizard-of-Oz testing. The patterns and recommendations could provide useful guidance in designing knowledge-exchange interfaces for robots.