Towards a Design Guideline for RPA Evaluation: A Survey of Large Language Model-Based Role-Playing Agents

Role-Playing Agent (RPA) is an increasingly popular type of LLM Agent that simulates human-like behaviors in a variety of tasks. However, evaluating RPAs is challenging due to diverse task requirements and agent designs. This paper proposes an evidence-based, actionable, and generalizable evaluation design guideline for LLM-based RPA by systematically reviewing 1,676 papers published between Jan. 2021 and Dec. 2024. Our analysis identifies six agent attributes, seven task attributes, and seven evaluation metrics from existing literature. Based on these findings, we present an RPA evaluation design guideline to help researchers develop more systematic and consistent evaluation methods.

UXAgent: An LLM Agent-Based Usability Testing Framework for Web Design

Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in Large Language Model-simulated Agent (LLM-Agent) research inspired us to design UXAgent to support UX researchers in evaluating and reiterating their usability testing study design before they conduct the real human subject study. Our system features an LLM-Agent module and a universal browser connector module so that UX researchers can automatically generate thousands of simulated users to test the target website. The results are shown in qualitative (e.g., interviewing how an agent thinks ), quantitative (e.g., # of actions), and video recording formats for UX researchers to analyze. Through a heuristic user evaluation with five UX researchers, participants praised the innovation of our system but also expressed concerns about the future of LLM Agent-assisted UX study.

Hashtag Re-Appropriation for Audience Control on Recommendation-Driven Social Media Xiaohongshu (rednote)

Algorithms have played a central role in personalized recommendations on social media. However, they also present significant obstacles for content creators trying to predict and manage their audience reach. This issue is particularly challenging for marginalized groups seeking to maintain safe spaces. Our study explores how women on Xiaohongshu (rednote), a recommendation-driven social platform, proactively re-appropriate hashtags (e.g., #Baby Supplemental Food) by using them in posts unrelated to their literal meaning. The hashtags were strategically chosen from topics that would be uninteresting to the male audience they wanted to block. Through a mixed-methods approach, we analyzed the practice of hashtag re-appropriation based on 5,800 collected posts and interviewed 24 active users from diverse backgrounds to uncover users' motivations and reactions towards the re-appropriation. This practice highlights how users can reclaim agency over content distribution on recommendation-driven platforms, offering insights into self-governance within algorithmic-centered power structures.

ChartifyText: Automated Chart Generation from Data-Involved Texts via LLM

Text documents with numerical values involved are widely used in various applications such as scientific research, economy, public health and journalism. However, it is difficult for readers to quickly interpret such data-involved texts and gain deep insights. To fill this research gap, this work aims to automatically generate charts to accurately convey the underlying data and ideas to readers, which is essentially a challenging task. The challenges originate from text ambiguities, intrinsic sparsity and uncertainty of data in text documents, and subjective sentiment differences. Specifically, we propose ChartifyText, a novel fully-automated approach that leverages Large Language Models (LLMs) to convert complex data-involved texts to expressive charts. It consists of two major modules: tabular data inference and expressive chart generation. The tabular data inference module employs systematic prompt engineering to guide the LLM (e.g., GPT-4) to infer table data, where data ranges, uncertainties, missing data values and corresponding subjective sentiments are explicitly considered. The expressive chart generation module augments standard charts with intuitive visual encodings and concise texts to accurately convey the underlying data and insights. We extensively evaluate the effectiveness of ChartifyText on real-world data-involved text documents through case studies, in-depth interviews with three visualization experts, and a carefully-designed user study with 15 participants. The results demonstrate the usefulness and effectiveness of ChartifyText in helping readers efficiently and effectively make sense of data-involved texts.

SQLucid: Grounding Natural Language Database Queries with Interactive Explanations

Though recent advances in machine learning have led to significant improvements in natural language interfaces for databases, the accuracy and reliability of these systems remain limited, especially in high-stakes domains. This paper introduces SQLucid, a novel user interface that bridges the gap between non-expert users and complex database querying processes. SQLucid addresses existing limitations by integrating visual correspondence, intermediate query results, and editable step-by-step SQL explanations in natural language to facilitate user understanding and engagement. This unique blend of features empowers users to understand and refine SQL queries easily and precisely. Two user studies and one quantitative experiment were conducted to validate SQLucid's effectiveness, showing significant improvement in task completion accuracy and user confidence compared to existing interfaces. Our code is available at https://github.com/magic-YuanTian/SQLucid.

Leveraging Variation Theory in Counterfactual Data Augmentation for Optimized Active Learning

Active Learning (AL) allows models to learn interactively from user feedback. This paper introduces a counterfactual data augmentation approach to AL, particularly addressing the selection of datapoints for user querying, a pivotal concern in enhancing data efficiency. Our approach is inspired by Variation Theory, a theory of human concept learning that emphasizes the essential features of a concept by focusing on what stays the same and what changes. Instead of just querying with existing datapoints, our approach synthesizes artificial datapoints that highlight potential key similarities and differences among labels using a neuro-symbolic pipeline combining large language models (LLMs) and rule-based models. Through an experiment in the example domain of text classification, we show that our approach achieves significantly higher performance when there are fewer annotated data. As the annotated training data gets larger the impact of the generated data starts to diminish showing its capability to address the cold start problem in AL. This research sheds light on integrating theories of human learning into the optimization of AL.

CoCo Matrix: Taxonomy of Cognitive Contributions in Co-writing with Intelligent Agents

In recent years, there has been a growing interest in employing intelligent agents in writing. Previous work emphasizes the evaluation of the quality of end product-whether it was coherent and polished, overlooking the journey that led to the product, which is an invaluable dimension of the creative process. To understand how to recognize human efforts in co-writing with intelligent writing systems, we adapt Flower and Hayes' cognitive process theory of writing and propose CoCo Matrix, a two-dimensional taxonomy of entropy and information gain, to depict the new human-agent co-writing model. We define four quadrants and situate thirty-four published systems within the taxonomy. Our research found that low entropy and high information gain systems are under-explored, yet offer promising future directions in writing tasks that benefit from the agent's divergent planning and the human's focused translation. CoCo Matrix, not only categorizes different writing systems but also deepens our understanding of the cognitive processes in human-agent co-writing. By analyzing minimal changes in the writing process, CoCo Matrix serves as a proxy for the writer's mental model, allowing writers to reflect on their contributions. This reflection is facilitated through the measured metrics of information gain and entropy, which provide insights irrespective of the writing system used.

EyeTrans: Merging Human and Machine Attention for Neural Code Summarization

Neural code summarization leverages deep learning models to automatically generate brief natural language summaries of code snippets. The development of Transformer models has led to extensive use of attention during model design. While existing work has primarily and almost exclusively focused on static properties of source code and related structural representations like the Abstract Syntax Tree (AST), few studies have considered human attention, that is, where programmers focus while examining and comprehending code. In this paper, we develop a method for incorporating human attention into machine attention to enhance neural code summarization. To facilitate this incorporation and vindicate this hypothesis, we introduce EyeTrans, which consists of three steps: (1) we conduct an extensive eye-tracking human study to collect and pre-analyze data for model training, (2) we devise a data-centric approach to integrate human attention with machine attention in the Transformer architecture, and (3) we conduct comprehensive experiments on two code summarization tasks to demonstrate the effectiveness of incorporating human attention into Transformers. Integrating human attention leads to an improvement of up to 29.91% in Functional Summarization and up to 6.39% in General Code Summarization performance, demonstrating the substantial benefits of this combination. We further explore performance in terms of robustness and efficiency by creating challenging summarization scenarios in which EyeTrans exhibits interesting properties. We also visualize the attention map to depict the simplifying effect of machine attention in the Transformer by incorporating human attention. This work has the potential to propel AI research in software engineering by introducing more human-centered approaches and data.

Human Still Wins over LLM: An Empirical Study of Active Learning on Domain-Specific Annotation Tasks

Large Language Models (LLMs) have demonstrated considerable advances, and several claims have been made about their exceeding human performance. However, in real-world tasks, domain knowledge is often required. Low-resource learning methods like Active Learning (AL) have been proposed to tackle the cost of domain expert annotation, raising this question: Can LLMs surpass compact models trained with expert annotations in domain-specific tasks? In this work, we conduct an empirical experiment on four datasets from three different domains comparing SOTA LLMs with small models trained on expert annotations with AL. We found that small models can outperform GPT-3.5 with a few hundreds of labeled data, and they achieve higher or similar performance with GPT-4 despite that they are hundreds time smaller. Based on these findings, we posit that LLM predictions can be used as a warmup method in real-world applications and human experts remain indispensable in tasks involving data annotation driven by domain-specific knowledge.

UI Layout Generation with LLMs Guided by UI Grammar

The recent advances in Large Language Models (LLMs) have stimulated interest among researchers and industry professionals, particularly in their application to tasks concerning mobile user interfaces (UIs). This position paper investigates the use of LLMs for UI layout generation. Central to our exploration is the introduction of UI grammar -- a novel approach we proposed to represent the hierarchical structure inherent in UI screens. The aim of this approach is to guide the generative capacities of LLMs more effectively and improve the explainability and controllability of the process. Initial experiments conducted with GPT-4 showed the promising capability of LLMs to produce high-quality user interfaces via in-context learning. Furthermore, our preliminary comparative study suggested the potential of the grammar-based approach in improving the quality of generative results in specific aspects.