UXAgent: An LLM Agent-Based Usability Testing Framework for Web Design

Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in Large Language Model-simulated Agent (LLM-Agent) research inspired us to design UXAgent to support UX researchers in evaluating and reiterating their usability testing study design before they conduct the real human subject study. Our system features an LLM-Agent module and a universal browser connector module so that UX researchers can automatically generate thousands of simulated users to test the target website. The results are shown in qualitative (e.g., interviewing how an agent thinks ), quantitative (e.g., # of actions), and video recording formats for UX researchers to analyze. Through a heuristic user evaluation with five UX researchers, participants praised the innovation of our system but also expressed concerns about the future of LLM Agent-assisted UX study.

RECOVER: Designing a Large Language Model-based Remote Patient Monitoring System for Postoperative Gastrointestinal Cancer Care

Cancer surgery is a key treatment for gastrointestinal (GI) cancers, a group of cancers that account for more than 35% of cancer-related deaths worldwide, but postoperative complications are unpredictable and can be life-threatening. In this paper, we investigate how recent advancements in large language models (LLMs) can benefit remote patient monitoring (RPM) systems through clinical integration by designing RECOVER, an LLM-powered RPM system for postoperative GI cancer care. To closely engage stakeholders in the design process, we first conducted seven participatory design sessions with five clinical staff and interviewed five cancer patients to derive six major design strategies for integrating clinical guidelines and information needs into LLM-based RPM systems. We then designed and implemented RECOVER, which features an LLM-powered conversational agent for cancer patients and an interactive dashboard for clinical staff to enable efficient postoperative RPM. Finally, we used RECOVER as a pilot system to assess the implementation of our design strategies with four clinical staff and five patients, providing design implications by identifying crucial design elements, offering insights on responsible AI, and outlining opportunities for future LLM-powered RPM systems.

Benchmarking LLMs' Judgments with No Gold Standard

We introduce the GEM (Generative Estimator for Mutual Information), an evaluation metric for assessing language generation by Large Language Models (LLMs), particularly in generating informative judgments, without the need for a gold standard reference. GEM broadens the scenarios where we can benchmark LLM generation performance-from traditional ones, like machine translation and summarization, where gold standard references are readily available, to subjective tasks without clear gold standards, such as academic peer review. GEM uses a generative model to estimate mutual information between candidate and reference responses, without requiring the reference to be a gold standard. In experiments on a human-annotated dataset, GEM demonstrates competitive correlations with human scores compared to the state-of-the-art GPT-4o Examiner, and outperforms all other baselines. Additionally, GEM is more robust against strategic manipulations, such as rephrasing or elongation, which can artificially inflate scores under a GPT-4o Examiner. We also present GRE-bench (Generating Review Evaluation Benchmark) which evaluates LLMs based on how well they can generate high-quality peer reviews for academic research papers. Because GRE-bench is based upon GEM, it inherits its robustness properties. Additionally, GRE-bench circumvents data contamination problems (or data leakage) by using the continuous influx of new open-access research papers and peer reviews each year. We show GRE-bench results of various popular LLMs on their peer review capabilities using the ICLR2023 dataset.

VoxelTrack: Exploring Voxel Representation for 3D Point Cloud Object Tracking

Current LiDAR point cloud-based 3D single object tracking (SOT) methods typically rely on point-based representation network. Despite demonstrated success, such networks suffer from some fundamental problems: 1) It contains pooling operation to cope with inherently disordered point clouds, hindering the capture of 3D spatial information that is useful for tracking, a regression task. 2) The adopted set abstraction operation hardly handles density-inconsistent point clouds, also preventing 3D spatial information from being modeled. To solve these problems, we introduce a novel tracking framework, termed VoxelTrack. By voxelizing inherently disordered point clouds into 3D voxels and extracting their features via sparse convolution blocks, VoxelTrack effectively models precise and robust 3D spatial information, thereby guiding accurate position prediction for tracked objects. Moreover, VoxelTrack incorporates a dual-stream encoder with cross-iterative feature fusion module to further explore fine-grained 3D spatial information for tracking. Benefiting from accurate 3D spatial information being modeled, our VoxelTrack simplifies tracking pipeline with a single regression loss. Extensive experiments are conducted on three widely-adopted datasets including KITTI, NuScenes and Waymo Open Dataset. The experimental results confirm that VoxelTrack achieves state-of-the-art performance (88.3%, 71.4% and 63.6% mean precision on the three datasets, respectively), and outperforms the existing trackers with a real-time speed of 36 Fps on a single TITAN RTX GPU. The source code and model will be released.

Eliciting Informative Text Evaluations with Large Language Models

Peer prediction mechanisms motivate high-quality feedback with provable guarantees. However, current methods only apply to rather simple reports, like multiple-choice or scalar numbers. We aim to broaden these techniques to the larger domain of text-based reports, drawing on the recent developments in large language models. This vastly increases the applicability of peer prediction mechanisms as textual feedback is the norm in a large variety of feedback channels: peer reviews, e-commerce customer reviews, and comments on social media. We introduce two mechanisms, the Generative Peer Prediction Mechanism (GPPM) and the Generative Synopsis Peer Prediction Mechanism (GSPPM). These mechanisms utilize LLMs as predictors, mapping from one agent's report to a prediction of her peer's report. Theoretically, we show that when the LLM prediction is sufficiently accurate, our mechanisms can incentivize high effort and truth-telling as an (approximate) Bayesian Nash equilibrium. Empirically, we confirm the efficacy of our mechanisms through experiments conducted on two real datasets: the Yelp review dataset and the ICLR OpenReview dataset. We highlight the results that on the ICLR dataset, our mechanisms can differentiate three quality levels -- human-written reviews, GPT-4-generated reviews, and GPT-3.5-generated reviews in terms of expected scores. Additionally, GSPPM penalizes LLM-generated reviews more effectively than GPPM.

Professional Network Matters: Connections Empower Person-Job Fit

Online recruitment platforms typically employ Person-Job Fit models in the core service that automatically match suitable job seekers with appropriate job positions. While existing works leverage historical or contextual information, they often disregard a crucial aspect: job seekers' social relationships in professional networks. This paper emphasizes the importance of incorporating professional networks into the Person-Job Fit model. Our innovative approach consists of two stages: (1) defining a Workplace Heterogeneous Information Network (WHIN) to capture heterogeneous knowledge, including professional connections and pre-training representations of various entities using a heterogeneous graph neural network; (2) designing a Contextual Social Attention Graph Neural Network (CSAGNN) that supplements users' missing information with professional connections' contextual information. We introduce a job-specific attention mechanism in CSAGNN to handle noisy professional networks, leveraging pre-trained entity representations from WHIN. We demonstrate the effectiveness of our approach through experimental evaluations conducted across three real-world recruitment datasets from LinkedIn, showing superior performance compared to baseline models.

FairytaleCQA: Integrating a Commonsense Knowledge Graph into Children's Storybook Narratives

AI models (including LLM) often rely on narrative question-answering (QA) datasets to provide customized QA functionalities to support downstream children education applications; however, existing datasets only include QA pairs that are grounded within the given storybook content, but children can learn more when teachers refer the storybook content to real-world knowledge (e.g., commonsense knowledge). We introduce the FairytaleCQA dataset, which is annotated by children education experts, to supplement 278 storybook narratives with educationally appropriate commonsense knowledge. The dataset has 5,868 QA pairs that not only originate from the storybook narrative but also contain the commonsense knowledge grounded by an external knowledge graph (i.e., ConceptNet). A follow-up experiment shows that a smaller model (T5-large) fine-tuned with FairytaleCQA reliably outperforms much larger prompt-engineered LLM (e.g., GPT-4) in this new QA-pair generation task (QAG). This result suggests that: 1) our dataset brings novel challenges to existing LLMs, and 2) human experts' data annotation are still critical as they have much nuanced knowledge that LLMs do not know in the children educational domain.

Human Still Wins over LLM: An Empirical Study of Active Learning on Domain-Specific Annotation Tasks

Large Language Models (LLMs) have demonstrated considerable advances, and several claims have been made about their exceeding human performance. However, in real-world tasks, domain knowledge is often required. Low-resource learning methods like Active Learning (AL) have been proposed to tackle the cost of domain expert annotation, raising this question: Can LLMs surpass compact models trained with expert annotations in domain-specific tasks? In this work, we conduct an empirical experiment on four datasets from three different domains comparing SOTA LLMs with small models trained on expert annotations with AL. We found that small models can outperform GPT-3.5 with a few hundreds of labeled data, and they achieve higher or similar performance with GPT-4 despite that they are hundreds time smaller. Based on these findings, we posit that LLM predictions can be used as a warmup method in real-world applications and human experts remain indispensable in tasks involving data annotation driven by domain-specific knowledge.

More Samples or More Prompt Inputs? Exploring Effective In-Context Sampling for LLM Few-Shot Prompt Engineering

While most existing works on LLM prompt-engineering focus only on how to select a better set of data samples inside one single prompt input (In-Context Learning or ICL), why can't we design and leverage multiple prompt inputs together to further improve the LLM performance? In this work, we propose In-Context Sampling (ICS), a low-resource LLM prompt-engineering technique to produce the most confident prediction results by optimizing the construction of multiple ICL prompt inputs. Extensive experiments with two SOTA LLMs (FlanT5-XL and Mistral-7B) on three NLI datasets (e-SNLI, Multi-NLI, and ANLI) illustrate that ICS can consistently enhance LLM's prediction performance and confidence. An ablation study suggests that a diversity-based ICS strategy may further improve LLM's performance, which sheds light on a new yet promising future research direction.

Rethinking Human-AI Collaboration in Complex Medical Decision Making: A Case Study in Sepsis Diagnosis

Today's AI systems for medical decision support often succeed on benchmark datasets in research papers but fail in real-world deployment. This work focuses on the decision making of sepsis, an acute life-threatening systematic infection that requires an early diagnosis with high uncertainty from the clinician. Our aim is to explore the design requirements for AI systems that can support clinical experts in making better decisions for the early diagnosis of sepsis. The study begins with a formative study investigating why clinical experts abandon an existing AI-powered Sepsis predictive module in their electrical health record (EHR) system. We argue that a human-centered AI system needs to support human experts in the intermediate stages of a medical decision-making process (e.g., generating hypotheses or gathering data), instead of focusing only on the final decision. Therefore, we build SepsisLab based on a state-of-the-art AI algorithm and extend it to predict the future projection of sepsis development, visualize the prediction uncertainty, and propose actionable suggestions (i.e., which additional laboratory tests can be collected) to reduce such uncertainty. Through heuristic evaluation with six clinicians using our prototype system, we demonstrate that SepsisLab enables a promising human-AI collaboration paradigm for the future of AI-assisted sepsis diagnosis and other high-stakes medical decision making.