UXAgent: A System for Simulating Usability Testing of Web Design with LLM Agents

Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate a web design, but\textbf{ how to evaluate and iterate the usability testing study design } itself? Recent advances in Large Language Model-simulated Agent (\textbf{LLM Agent}) research inspired us to design \textbf{UXAgent} to support UX researchers in evaluating and reiterating their usability testing study design before they conduct the real human-subject study. Our system features a Persona Generator module, an LLM Agent module, and a Universal Browser Connector module to automatically generate thousands of simulated users to interactively test the target website. The system also provides an Agent Interview Interface and a Video Replay Interface so that the UX researchers can easily review and analyze the generated qualitative and quantitative log data. Through a heuristic evaluation, five UX researcher participants praised the innovation of our system but also expressed concerns about the future of LLM Agent usage in UX studies.

Mitigating Popularity Bias in Collaborative Filtering through Fair Sampling

Recommender systems often suffer from popularity bias, where frequently interacted items are overrepresented in recommendations. This bias stems from propensity factors influencing training data, leading to imbalanced exposure. In this paper, we introduce a Fair Sampling (FS) approach to address this issue by ensuring that both users and items are selected with equal probability as positive and negative instances. Unlike traditional inverse propensity score (IPS) methods, FS does not require propensity estimation, eliminating errors associated with inaccurate calculations. Our theoretical analysis demonstrates that FS effectively neutralizes the influence of propensity factors, achieving unbiased learning. Experimental results validate that FS outperforms state-of-the-art methods in both point-wise and pair-wise recommendation tasks, enhancing recommendation fairness without sacrificing accuracy. The implementation is available at https://anonymous.4open.science/r/Fair-Sampling.

Enhancing Cross-Domain Recommendations with Memory-Optimized LLM-Based User Agents

Large Language Model (LLM)-based user agents have emerged as a powerful tool for improving recommender systems by simulating user interactions. However, existing methods struggle with cross-domain scenarios due to inefficient memory structures, leading to irrelevant information retention and failure to account for social influence factors such as popularity. To address these limitations, we introduce AgentCF++, a novel framework featuring a dual-layer memory architecture and a two-step fusion mechanism to filter domain-specific preferences effectively. Additionally, we propose interest groups with shared memory, allowing the model to capture the impact of popularity trends on users with similar interests. Through extensive experiments on multiple cross-domain datasets, AgentCF++ demonstrates superior performance over baseline models, highlighting its effectiveness in refining user behavior simulation for recommender systems. Our code is available at https://anonymous.4open.science/r/AgentCF-plus.

Enhancing LLM-Based Recommendations Through Personalized Reasoning

Current recommendation systems powered by large language models (LLMs) often underutilize their reasoning capabilities due to a lack of explicit logical structuring. To address this limitation, we introduce CoT-Rec, a framework that integrates Chain-of-Thought (CoT) reasoning into LLM-driven recommendations by incorporating two crucial processes: user preference analysis and item perception evaluation. CoT-Rec operates in two key phases: (1) personalized data extraction, where user preferences and item perceptions are identified, and (2) personalized data application, where this information is leveraged to refine recommendations. Our experimental analysis demonstrates that CoT-Rec improves recommendation accuracy by making better use of LLMs' reasoning potential. The implementation is publicly available at https://anonymous.4open.science/r/CoT-Rec.

UXAgent: An LLM Agent-Based Usability Testing Framework for Web Design

Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in Large Language Model-simulated Agent (LLM-Agent) research inspired us to design UXAgent to support UX researchers in evaluating and reiterating their usability testing study design before they conduct the real human subject study. Our system features an LLM-Agent module and a universal browser connector module so that UX researchers can automatically generate thousands of simulated users to test the target website. The results are shown in qualitative (e.g., interviewing how an agent thinks ), quantitative (e.g., # of actions), and video recording formats for UX researchers to analyze. Through a heuristic user evaluation with five UX researchers, participants praised the innovation of our system but also expressed concerns about the future of LLM Agent-assisted UX study.

Oracle-guided Dynamic User Preference Modeling for Sequential Recommendation

Sequential recommendation methods can capture dynamic user preferences from user historical interactions to achieve better performance. However, most existing methods only use past information extracted from user historical interactions to train the models, leading to the deviations of user preference modeling. Besides past information, future information is also available during training, which contains the ``oracle'' user preferences in the future and will be beneficial to model dynamic user preferences. Therefore, we propose an oracle-guided dynamic user preference modeling method for sequential recommendation (Oracle4Rec), which leverages future information to guide model training on past information, aiming to learn ``forward-looking'' models. Specifically, Oracle4Rec first extracts past and future information through two separate encoders, then learns a forward-looking model through an oracle-guiding module which minimizes the discrepancy between past and future information. We also tailor a two-phase model training strategy to make the guiding more effective. Extensive experiments demonstrate that Oracle4Rec is superior to state-of-the-art sequential methods. Further experiments show that Oracle4Rec can be leveraged as a generic module in other sequential recommendation methods to improve their performance with a considerable margin.

Learning with Less: Knowledge Distillation from Large Language Models via Unlabeled Data

In real-world NLP applications, Large Language Models (LLMs) offer promising solutions due to their extensive training on vast datasets. However, the large size and high computation demands of LLMs limit their practicality in many applications, especially when further fine-tuning is required. To address these limitations, smaller models are typically preferred for deployment. However, their training is hindered by the scarcity of labeled data. In contrast, unlabeled data is often readily which can be leveraged by using LLMs to generate pseudo-labels for training smaller models. This enables the smaller models (student) to acquire knowledge from LLMs(teacher) while reducing computational costs. This process introduces challenges, such as potential noisy pseudo-labels. Selecting high-quality and informative data is therefore critical to enhance model performance while improving the efficiency of data utilization. To address this, we propose LLKD that enables Learning with Less computational resources and less data for Knowledge Distillation from LLMs. LLKD is an adaptive sample selection method that incorporates signals from both the teacher and student. Specifically, it prioritizes samples where the teacher demonstrates high confidence in its labeling, indicating reliable labels, and where the student exhibits a high information need, identifying challenging samples that require further learning. Our comprehensive experiments show that LLKD achieves superior performance across various datasets with higher data efficiency.

DeMod: A Holistic Tool with Explainable Detection and Personalized Modification for Toxicity Censorship

Although there have been automated approaches and tools supporting toxicity censorship for social posts, most of them focus on detection. Toxicity censorship is a complex process, wherein detection is just an initial task and a user can have further needs such as rationale understanding and content modification. For this problem, we conduct a needfinding study to investigate people's diverse needs in toxicity censorship and then build a ChatGPT-based censorship tool named DeMod accordingly. DeMod is equipped with the features of explainable Detection and personalized Modification, providing fine-grained detection results, detailed explanations, and personalized modification suggestions. We also implemented the tool and recruited 35 Weibo users for evaluation. The results suggest DeMod's multiple strengths like the richness of functionality, the accuracy of censorship, and ease of use. Based on the findings, we further propose several insights into the design of content censorship systems.

Constructing and Masking Preference Profile with LLMs for Filtering Discomforting Recommendation

Personalized algorithms can inadvertently expose users to discomforting recommendations, potentially triggering negative consequences. The subjectivity of discomfort and the black-box nature of these algorithms make it challenging to effectively identify and filter such content. To address this, we first conducted a formative study to understand users' practices and expectations regarding discomforting recommendation filtering. Then, we designed a Large Language Model (LLM)-based tool named DiscomfortFilter, which constructs an editable preference profile for a user and helps the user express filtering needs through conversation to mask discomforting preferences within the profile. Based on the edited profile, DiscomfortFilter facilitates the discomforting recommendations filtering in a plug-and-play manner, maintaining flexibility and transparency. The constructed preference profile improves LLM reasoning and simplifies user alignment, enabling a 3.8B open-source LLM to rival top commercial models in an offline proxy task. A one-week user study with 24 participants demonstrated the effectiveness of DiscomfortFilter, while also highlighting its potential impact on platform recommendation outcomes. We conclude by discussing the ongoing challenges, highlighting its relevance to broader research, assessing stakeholder impact, and outlining future research directions.

GraphTransfer: A Generic Feature Fusion Framework for Collaborative Filtering

Graph Neural Networks (GNNs) have demonstrated effectiveness in collaborative filtering tasks due to their ability to extract powerful structural features. However, combining the graph features extracted from user-item interactions and auxiliary features extracted from user genres and item properties remains a challenge. Currently available fusion methods face two major issues: 1) simple methods such as concatenation and summation are generic, but not accurate in capturing feature relationships; 2) task-specific methods like attention mechanisms and meta paths may not be suitable for general feature fusion. To address these challenges, we present GraphTransfer, a simple but universal feature fusion framework for GNN-based collaborative filtering. Our method accurately fuses different types of features by first extracting graph features from the user-item interaction graph and auxiliary features from users and items using GCN. The proposed cross fusion module then effectively bridges the semantic gaps between the interaction scores of different features. Theoretical analysis and experiments on public datasets show that GraphTransfer outperforms other feature fusion methods in CF tasks. Additionally, we demonstrate the universality of our framework via empirical studies in three other scenarios, showing that GraphTransfer leads to significant improvements in the performance of CF algorithms.