Marketing and Commercialization Center, JD.com
Abstract:Query intent classification is an essential module for customers to find desired products on the e-commerce application quickly. Most existing query intent classification methods rely on the users' click behavior as a supervised signal to construct training samples. However, these methods based entirely on posterior labels may lead to serious category imbalance problems because of the Matthew effect in click samples. Compared with popular categories, it is difficult for products under long-tail categories to obtain traffic and user clicks, which makes the models unable to detect users' intent for products under long-tail categories. This in turn aggravates the problem that long-tail categories cannot obtain traffic, forming a vicious circle. In addition, due to the randomness of the user's click, the posterior label is unstable for the query with similar semantics, which makes the model very sensitive to the input, leading to an unstable and incomplete recall of categories. In this paper, we propose a novel Semi-supervised Multi-channel Graph Convolutional Network (SMGCN) to address the above problems from the perspective of label association and semi-supervised learning. SMGCN extends category information and enhances the posterior label by utilizing the similarity score between the query and categories. Furthermore, it leverages the co-occurrence and semantic similarity graph of categories to strengthen the relations among labels and weaken the influence of posterior label instability. We conduct extensive offline and online A/B experiments, and the experimental results show that SMGCN significantly outperforms the strong baselines, which shows its effectiveness and practicality.
Abstract:Cross-domain recommendation (CDR) is an important method to improve recommender system performance, especially when observations in target domains are sparse. However, most existing cross-domain recommendations fail to fully utilize the target domain's special features and are hard to be generalized to new domains. The designed network is complex and is not suitable for rapid industrial deployment. Our method introduces a two-step domain-aware cross-attention, extracting transferable features of the source domain from different granularity, which allows the efficient expression of both domain and user interests. In addition, we simplify the training process, and our model can be easily deployed on new domains. We conduct experiments on both public datasets and industrial datasets, and the experimental results demonstrate the effectiveness of our method. We have also deployed the model in an online advertising system and observed significant improvements in both Click-Through-Rate (CTR) and effective cost per mille (ECPM).
Abstract:Online recommenders have attained growing interest and created great revenue for businesses. Given numerous users and items, incremental update becomes a mainstream paradigm for learning large-scale models in industrial scenarios, where only newly arrived data within a sliding window is fed into the model, meeting the strict requirements of quick response. However, this strategy would be prone to overfitting to newly arrived data. When there exists a significant drift of data distribution, the long-term information would be discarded, which harms the recommendation performance. Conventional methods address this issue through native model-based continual learning methods, without analyzing the data characteristics for online recommenders. To address the aforementioned issue, we propose an incremental update framework for online recommenders with Data-Driven Prior (DDP), which is composed of Feature Prior (FP) and Model Prior (MP). The FP performs the click estimation for each specific value to enhance the stability of the training process. The MP incorporates previous model output into the current update while strictly following the Bayes rules, resulting in a theoretically provable prior for the robust update. In this way, both the FP and MP are well integrated into the unified framework, which is model-agnostic and can accommodate various advanced interaction models. Extensive experiments on two publicly available datasets as well as an industrial dataset demonstrate the superior performance of the proposed framework.
Abstract:Decoding non-invasive cognitive signals to natural language has long been the goal of building practical brain-computer interfaces (BCIs). Recent major milestones have successfully decoded cognitive signals like functional Magnetic Resonance Imaging (fMRI) and electroencephalogram (EEG) into text under open vocabulary setting. However, how to split the datasets for training, validating, and testing in cognitive signal decoding task still remains controversial. In this paper, we conduct systematic analysis on current dataset splitting methods and find the existence of data contamination largely exaggerates model performance. Specifically, first we find the leakage of test subjects' cognitive signals corrupts the training of a robust encoder. Second, we prove the leakage of text stimuli causes the auto-regressive decoder to memorize information in test set. The decoder generates highly accurate text not because it truly understands cognitive signals. To eliminate the influence of data contamination and fairly evaluate different models' generalization ability, we propose a new splitting method for different types of cognitive datasets (e.g. fMRI, EEG). We also test the performance of SOTA Brain-to-Text decoding models under the proposed dataset splitting paradigm as baselines for further research.
Abstract:"Creativity is the heart and soul of advertising services". Effective creatives can create a win-win scenario: advertisers can reach target users and achieve marketing objectives more effectively, users can more quickly find products of interest, and platforms can generate more advertising revenue. With the advent of AI-Generated Content, advertisers now can produce vast amounts of creative content at a minimal cost. The current challenge lies in how advertising systems can select the most pertinent creative in real-time for each user personally. Existing methods typically perform serial ranking of ads or creatives, limiting the creative module in terms of both effectiveness and efficiency. In this paper, we propose for the first time a novel architecture for online parallel estimation of ads and creatives ranking, as well as the corresponding offline joint optimization model. The online architecture enables sophisticated personalized creative modeling while reducing overall latency. The offline joint model for CTR estimation allows mutual awareness and collaborative optimization between ads and creatives. Additionally, we optimize the offline evaluation metrics for the implicit feedback sorting task involved in ad creative ranking. We conduct extensive experiments to compare ours with two state-of-the-art approaches. The results demonstrate the effectiveness of our approach in both offline evaluations and real-world advertising platforms online in terms of response time, CTR, and CPM.
Abstract:Industrial systems such as recommender systems and online advertising, have been widely equipped with multi-stage architectures, which are divided into several cascaded modules, including matching, pre-ranking, ranking and re-ranking. As a critical bridge between matching and ranking, existing pre-ranking approaches mainly endure sample selection bias (SSB) problem owing to ignoring the entire-chain data dependence, resulting in sub-optimal performances. In this paper, we rethink pre-ranking system from the perspective of the entire sample space, and propose Entire-chain Cross-domain Models (ECM), which leverage samples from the whole cascaded stages to effectively alleviate SSB problem. Besides, we design a fine-grained neural structure named ECMM to further improve the pre-ranking accuracy. Specifically, we propose a cross-domain multi-tower neural network to comprehensively predict for each stage result, and introduce the sub-networking routing strategy with $L0$ regularization to reduce computational costs. Evaluations on real-world large-scale traffic logs demonstrate that our pre-ranking models outperform SOTA methods while time consumption is maintained within an acceptable level, which achieves better trade-off between efficiency and effectiveness.
Abstract:A combinatorial recommender (CR) system feeds a list of items to a user at a time in the result page, in which the user behavior is affected by both contextual information and items. The CR is formulated as a combinatorial optimization problem with the objective of maximizing the recommendation reward of the whole list. Despite its importance, it is still a challenge to build a practical CR system, due to the efficiency, dynamics, personalization requirement in online environment. In particular, we tear the problem into two sub-problems, list generation and list evaluation. Novel and practical model architectures are designed for these sub-problems aiming at jointly optimizing effectiveness and efficiency. In order to adapt to online case, a bootstrap algorithm forming an actor-critic reinforcement framework is given to explore better recommendation mode in long-term user interaction. Offline and online experiment results demonstrate the efficacy of proposed JDRec framework. JDRec has been applied in online JD recommendation, improving click through rate by 2.6% and synthetical value for the platform by 5.03%. We will publish the large-scale dataset used in this study to contribute to the research community.
Abstract:Click-Through Rate (CTR) prediction plays a key role in online advertising systems and online advertising. Constrained by strict requirements on online inference efficiency, it is often difficult to deploy useful but computationally intensive modules such as long-term behaviors modeling. Most recent works attempt to mitigate the online calculation issue of long historical behaviors by adopting two-stage methods to balance online efficiency and effectiveness. However, the information gaps caused by two-stage modeling may result in a diminished performance gain. In this work, we propose a novel framework called PCM to address this challenge in the view of system deployment. By deploying a pre-computing sub-module parallel to the retrieval stage, our PCM effectively reduces overall inference time which enables complex modeling in the ranking stage. Comprehensive offline and online experiments are conducted on the long-term user behaviors module to validate the effectiveness of our solution for the complex models. Moreover, our framework has been deployed into a large-scale real-world E-commerce system serving the main interface of hundreds of millions of active users, by deploying long sequential user behavior model in PCM. We achieved a 3\% CTR gain, with almost no increase in the ranking latency, compared to the base framework demonstrated from the online A/B test. To our knowledge, we are the first to propose an end-to-end solution for online training and deployment on complex CTR models from the system framework side.
Abstract:Graph Neural Networks (GNNs) is an architecture for structural data, and has been adopted in a mass of tasks and achieved fabulous results, such as link prediction, node classification, graph classification and so on. Generally, for a certain node in a given graph, a traditional GNN layer can be regarded as an aggregation from one-hop neighbors, thus a set of stacked layers are able to fetch and update node status within multi-hops. For nodes with sparse connectivity, it is difficult to obtain enough information through a single GNN layer as not only there are only few nodes directly connected to them but also can not propagate the high-order neighbor information. However, as the number of layer increases, the GNN model is prone to over-smooth for nodes with the dense connectivity, which resulting in the decrease of accuracy. To tackle this issue, in this thesis, we define a novel framework that allows the normal GNN model to accommodate more layers. Specifically, a node-degree based gate is employed to adjust weight of layers dynamically, that try to enhance the information aggregation ability and reduce the probability of over-smoothing. Experimental results show that our proposed model can effectively increase the model depth and perform well on several datasets.
Abstract:The exposure sequence is being actively studied for user interest modeling in Click-Through Rate (CTR) prediction. However, the existing methods for exposure sequence modeling bring extensive computational burden and neglect noise problems, resulting in an excessively latency and the limited performance in online recommenders. In this paper, we propose to address the high latency and noise problems via Gating-adapted wavelet multiresolution analysis (Gama), which can effectively denoise the extremely long exposure sequence and adaptively capture the implied multi-dimension user interest with linear computational complexity. This is the first attempt to integrate non-parametric multiresolution analysis technique into deep neural networks to model user exposure sequence. Extensive experiments on large scale benchmark dataset and real production dataset confirm the effectiveness of Gama for exposure sequence modeling, especially in cold-start scenarios. Benefited from its low latency and high effecitveness, Gama has been deployed in our real large-scale industrial recommender, successfully serving over hundreds of millions users.