Abstract:Recent Large Language Models (LLMs) have demonstrated satisfying general instruction following ability. However, small LLMs with about 7B parameters still struggle fine-grained format following (e.g., JSON format), which seriously hinder the advancements of their applications. Most existing methods focus on benchmarking general instruction following while overlook how to improve the specific format following ability for small LLMs. Besides, these methods often rely on evaluations based on advanced LLMs (e.g., GPT-4), which can introduce the intrinsic bias of LLMs and be costly due to the API calls. In this paper, we first curate a fully verifiable format following dataset VFF. In contrast to existing works often adopting external LLMs for instruction-following validations, every sample of VFF can be easily validated with a Python function. Further, we propose to leverage this verifiable feature to synthesize massive data for progressively training small LLMs, in order to improve their format following abilities. Experimental results highlight the prevalent limitations in the format following capabilities of 7B level open-source LLMs and demonstrate the effectiveness of our method in enhancing this essential ability.
Abstract:Recent advances in generative AI have led to large multi-modal models (LMMs) capable of simultaneously processing inputs of various modalities such as text, images, video, and audio. While these models demonstrate impressive capabilities, efficiently serving them in production environments poses significant challenges due to their complex architectures and heterogeneous resource requirements. We present the first comprehensive systems analysis of two prominent LMM architectures, decoder-only and cross-attention, on six representative open-source models. We investigate their multi-stage inference pipelines and resource utilization patterns that lead to unique systems design implications. We also present an in-depth analysis of production LMM inference traces, uncovering unique workload characteristics, including variable, heavy-tailed request distributions, diverse modal combinations, and bursty traffic patterns. Our key findings reveal that different LMM inference stages exhibit highly heterogeneous performance characteristics and resource demands, while concurrent requests across modalities lead to significant performance interference. To address these challenges, we propose a decoupled serving architecture that enables independent resource allocation and adaptive scaling for each stage. We further propose optimizations such as stage colocation to maximize throughput and resource utilization while meeting the latency objectives.
Abstract:AI for IT Operations (AIOps) aims to automate complex operational tasks, such as fault localization and root cause analysis, to reduce human workload and minimize customer impact. While traditional DevOps tools and AIOps algorithms often focus on addressing isolated operational tasks, recent advances in Large Language Models (LLMs) and AI agents are revolutionizing AIOps by enabling end-to-end and multitask automation. This paper envisions a future where AI agents autonomously manage operational tasks throughout the entire incident lifecycle, leading to self-healing cloud systems, a paradigm we term AgentOps. Realizing this vision requires a comprehensive framework to guide the design, development, and evaluation of these agents. To this end, we present AIOPSLAB, a framework that not only deploys microservice cloud environments, injects faults, generates workloads, and exports telemetry data but also orchestrates these components and provides interfaces for interacting with and evaluating agents. We discuss the key requirements for such a holistic framework and demonstrate how AIOPSLAB can facilitate the evaluation of next-generation AIOps agents. Through evaluations of state-of-the-art LLM agents within the benchmark created by AIOPSLAB, we provide insights into their capabilities and limitations in handling complex operational tasks in cloud environments.
Abstract:We introduce REFA, a family of reference-free alignment methods that optimize over multiple user preferences while enforcing fine-grained length control. Our approach integrates deviation-based weighting to emphasize high-quality responses more strongly, length normalization to prevent trivial short-response solutions, and an EOS-probability regularizer to mitigate dataset-induced brevity biases. Theoretically, we show that under the Uncertainty Reduction with Sequence Length Assertion (URSLA), naive length normalization can still incentivize length-based shortcuts. By contrast, REFA corrects these subtle incentives, guiding models toward genuinely more informative and higher-quality outputs. Empirically, REFA sets a new state-of-the-art among reference-free alignment methods, producing richer responses aligned more closely with human preferences. Compared to a base supervised fine-tuned (SFT) mistral-7b model that achieves 8.4% length-controlled win rate (LC-WR) and 6.2% win rate (WR), our best REFA configuration attains 21.62% LC-WR and 19.87% WR on the AlpacaEval v2 benchmark. This represents a substantial improvement over both the strongest multi-preference baseline, InfoNCA (16.82% LC-WR, 10.44% WR), and the strongest reference-free baseline, SimPO (20.01% LC-WR, 17.65% WR)
Abstract:We introduce Simultaneous Weighted Preference Optimization (SWEPO), a novel extension of Direct Preference Optimization (DPO) designed to accommodate multiple dynamically chosen positive and negative responses for each query. SWEPO employs a weighted group contrastive loss, assigning weights to responses based on their deviation from the mean reward score. This approach effectively prioritizes responses that are significantly better or worse than the average, enhancing optimization. Our theoretical analysis demonstrates that simultaneously considering multiple preferences reduces alignment bias, resulting in more robust alignment. Additionally, we provide insights into the training dynamics of our loss function and a related function, InfoNCA. Empirical validation on the UltraFeedback dataset establishes SWEPO as state-of-the-art, with superior performance in downstream evaluations using the AlpacaEval dataset.
Abstract:In a multi-tenant large language model (LLM) serving platform hosting diverse applications, some users may submit an excessive number of requests, causing the service to become unavailable to other users and creating unfairness. Existing fairness approaches do not account for variations in token lengths across applications and multiple LLM calls, making them unsuitable for such platforms. To address the fairness challenge, this paper analyzes millions of requests from thousands of users on MS CoPilot, a real-world multi-tenant LLM platform hosted by Microsoft. Our analysis confirms the inadequacy of existing methods and guides the development of FairServe, a system that ensures fair LLM access across diverse applications. FairServe proposes application-characteristic aware request throttling coupled with a weighted service counter based scheduling technique to curb abusive behavior and ensure fairness. Our experimental results on real-world traces demonstrate FairServe's superior performance compared to the state-of-the-art method in ensuring fairness. We are actively working on deploying our system in production, expecting to benefit millions of customers world-wide.
Abstract:The difficulty of exploring and training online on real production systems limits the scope of real-time online data/feedback-driven decision making. The most feasible approach is to adopt offline reinforcement learning from limited trajectory samples. However, after deployment, such policies fail due to exogenous factors that temporarily or permanently disturb/alter the transition distribution of the assumed decision process structure induced by offline samples. This results in critical policy failures and generalization errors in sensitive domains like Real-Time Communication (RTC). We solve this crucial problem of identifying robust actions in presence of domain shifts due to unseen exogenous stochastic factors in the wild. As it is impossible to learn generalized offline policies within the support of offline data that are robust to these unseen exogenous disturbances, we propose a novel post-deployment shaping of policies (Streetwise), conditioned on real-time characterization of out-of-distribution sub-spaces. This leads to robust actions in bandwidth estimation (BWE) of network bottlenecks in RTC and in standard benchmarks. Our extensive experimental results on BWE and other standard offline RL benchmark environments demonstrate a significant improvement ($\approx$ 18% on some scenarios) in final returns wrt. end-user metrics over state-of-the-art baselines.
Abstract:The use of large language models (LLMs) as evaluators has garnered significant attention due to their potential to rival human-level evaluations in long-form response assessments. However, current LLM evaluators rely heavily on static, human-defined criteria, limiting their ability to generalize across diverse generative tasks and incorporate context-specific knowledge. In this paper, we propose a novel Self-Assessing LLM framework that integrates Context-Aware Criteria (SALC) with dynamic knowledge tailored to each evaluation instance. This instance-level knowledge enhances the LLM evaluator's performance by providing relevant and context-aware insights that pinpoint the important criteria specific to the current instance. Additionally, the proposed framework adapts seamlessly to various tasks without relying on predefined human criteria, offering a more flexible evaluation approach. Empirical evaluations demonstrate that our approach significantly outperforms existing baseline evaluation frameworks, yielding improvements on average 4.8% across a wide variety of datasets. Furthermore, by leveraging knowledge distillation techniques, we fine-tuned smaller language models for criteria generation and evaluation, achieving comparable or superior performance to larger models with much lower cost. Our method also exhibits a improvement in LC Win-Rate in AlpacaEval2 leaderboard up to a 12% when employed for preference data generation in Direct Preference Optimization (DPO), underscoring its efficacy as a robust and scalable evaluation framework.
Abstract:Recent self-rewarding large language models (LLM) have successfully applied LLM-as-a-Judge to iteratively improve the alignment performance without the need of human annotations for preference data. These methods commonly utilize the same LLM to act as both the policy model (which generates responses) and the reward model (which scores and ranks those responses). The ranked responses are then used as preference pairs to train the LLM via direct alignment technologies (e.g. DPO). However, it is noteworthy that throughout this process, there is no guarantee of accuracy in the rewarding and ranking, which is critical for ensuring accurate rewards and high-quality preference data. Empirical results from relatively small LLMs (e.g., 7B parameters) also indicate that improvements from self-rewarding may diminish after several iterations in certain situations, which we hypothesize is due to accumulated bias in the reward system. This bias can lead to unreliable preference data for training the LLM. To address this issue, we first formulate and analyze the generalized iterative preference fine-tuning framework for self-rewarding language model. We then introduce the regularization to this generalized framework to mitigate the overconfident preference labeling in the self-rewarding process. Based on this theoretical insight, we propose a Consistency Regularized sElf-rewarding lAnguage Model (CREAM) that leverages the rewarding consistency across different iterations to regularize the self-rewarding training, helping the model to learn from more reliable preference data. With this explicit regularization, our empirical results demonstrate the superiority of CREAM in improving both reward consistency and alignment performance. The code is publicly available at https://github.com/Raibows/CREAM.
Abstract:The rapid growth in the use of Large Language Models (LLMs) and AI Agents as part of software development and deployment is revolutionizing the information technology landscape. While code generation receives significant attention, a higher-impact application lies in using AI agents for operational resilience of cloud services, which currently require significant human effort and domain knowledge. There is a growing interest in AI for IT Operations (AIOps) which aims to automate complex operational tasks, like fault localization and root cause analysis, thereby reducing human intervention and customer impact. However, achieving the vision of autonomous and self-healing clouds though AIOps is hampered by the lack of standardized frameworks for building, evaluating, and improving AIOps agents. This vision paper lays the groundwork for such a framework by first framing the requirements and then discussing design decisions that satisfy them. We also propose AIOpsLab, a prototype implementation leveraging agent-cloud-interface that orchestrates an application, injects real-time faults using chaos engineering, and interfaces with an agent to localize and resolve the faults. We report promising results and lay the groundwork to build a modular and robust framework for building, evaluating, and improving agents for autonomous clouds.