SWEPO: Simultaneous Weighted Preference Optimization for Group Contrastive Alignment

We introduce Simultaneous Weighted Preference Optimization (SWEPO), a novel extension of Direct Preference Optimization (DPO) designed to accommodate multiple dynamically chosen positive and negative responses for each query. SWEPO employs a weighted group contrastive loss, assigning weights to responses based on their deviation from the mean reward score. This approach effectively prioritizes responses that are significantly better or worse than the average, enhancing optimization. Our theoretical analysis demonstrates that simultaneously considering multiple preferences reduces alignment bias, resulting in more robust alignment. Additionally, we provide insights into the training dynamics of our loss function and a related function, InfoNCA. Empirical validation on the UltraFeedback dataset establishes SWEPO as state-of-the-art, with superior performance in downstream evaluations using the AlpacaEval dataset.

Ensuring Fair LLM Serving Amid Diverse Applications

In a multi-tenant large language model (LLM) serving platform hosting diverse applications, some users may submit an excessive number of requests, causing the service to become unavailable to other users and creating unfairness. Existing fairness approaches do not account for variations in token lengths across applications and multiple LLM calls, making them unsuitable for such platforms. To address the fairness challenge, this paper analyzes millions of requests from thousands of users on MS CoPilot, a real-world multi-tenant LLM platform hosted by Microsoft. Our analysis confirms the inadequacy of existing methods and guides the development of FairServe, a system that ensures fair LLM access across diverse applications. FairServe proposes application-characteristic aware request throttling coupled with a weighted service counter based scheduling technique to curb abusive behavior and ensure fairness. Our experimental results on real-world traces demonstrate FairServe's superior performance compared to the state-of-the-art method in ensuring fairness. We are actively working on deploying our system in production, expecting to benefit millions of customers world-wide.

Streetwise Agents: Empowering Offline RL Policies to Outsmart Exogenous Stochastic Disturbances in RTC

The difficulty of exploring and training online on real production systems limits the scope of real-time online data/feedback-driven decision making. The most feasible approach is to adopt offline reinforcement learning from limited trajectory samples. However, after deployment, such policies fail due to exogenous factors that temporarily or permanently disturb/alter the transition distribution of the assumed decision process structure induced by offline samples. This results in critical policy failures and generalization errors in sensitive domains like Real-Time Communication (RTC). We solve this crucial problem of identifying robust actions in presence of domain shifts due to unseen exogenous stochastic factors in the wild. As it is impossible to learn generalized offline policies within the support of offline data that are robust to these unseen exogenous disturbances, we propose a novel post-deployment shaping of policies (Streetwise), conditioned on real-time characterization of out-of-distribution sub-spaces. This leads to robust actions in bandwidth estimation (BWE) of network bottlenecks in RTC and in standard benchmarks. Our extensive experimental results on BWE and other standard offline RL benchmark environments demonstrate a significant improvement ($\approx$ 18% on some scenarios) in final returns wrt. end-user metrics over state-of-the-art baselines.

Unveiling Context-Aware Criteria in Self-Assessing LLMs

The use of large language models (LLMs) as evaluators has garnered significant attention due to their potential to rival human-level evaluations in long-form response assessments. However, current LLM evaluators rely heavily on static, human-defined criteria, limiting their ability to generalize across diverse generative tasks and incorporate context-specific knowledge. In this paper, we propose a novel Self-Assessing LLM framework that integrates Context-Aware Criteria (SALC) with dynamic knowledge tailored to each evaluation instance. This instance-level knowledge enhances the LLM evaluator's performance by providing relevant and context-aware insights that pinpoint the important criteria specific to the current instance. Additionally, the proposed framework adapts seamlessly to various tasks without relying on predefined human criteria, offering a more flexible evaluation approach. Empirical evaluations demonstrate that our approach significantly outperforms existing baseline evaluation frameworks, yielding improvements on average 4.8% across a wide variety of datasets. Furthermore, by leveraging knowledge distillation techniques, we fine-tuned smaller language models for criteria generation and evaluation, achieving comparable or superior performance to larger models with much lower cost. Our method also exhibits a improvement in LC Win-Rate in AlpacaEval2 leaderboard up to a 12% when employed for preference data generation in Direct Preference Optimization (DPO), underscoring its efficacy as a robust and scalable evaluation framework.

CREAM: Consistency Regularized Self-Rewarding Language Models

Recent self-rewarding large language models (LLM) have successfully applied LLM-as-a-Judge to iteratively improve the alignment performance without the need of human annotations for preference data. These methods commonly utilize the same LLM to act as both the policy model (which generates responses) and the reward model (which scores and ranks those responses). The ranked responses are then used as preference pairs to train the LLM via direct alignment technologies (e.g. DPO). However, it is noteworthy that throughout this process, there is no guarantee of accuracy in the rewarding and ranking, which is critical for ensuring accurate rewards and high-quality preference data. Empirical results from relatively small LLMs (e.g., 7B parameters) also indicate that improvements from self-rewarding may diminish after several iterations in certain situations, which we hypothesize is due to accumulated bias in the reward system. This bias can lead to unreliable preference data for training the LLM. To address this issue, we first formulate and analyze the generalized iterative preference fine-tuning framework for self-rewarding language model. We then introduce the regularization to this generalized framework to mitigate the overconfident preference labeling in the self-rewarding process. Based on this theoretical insight, we propose a Consistency Regularized sElf-rewarding lAnguage Model (CREAM) that leverages the rewarding consistency across different iterations to regularize the self-rewarding training, helping the model to learn from more reliable preference data. With this explicit regularization, our empirical results demonstrate the superiority of CREAM in improving both reward consistency and alignment performance. The code is publicly available at https://github.com/Raibows/CREAM.

Building AI Agents for Autonomous Clouds: Challenges and Design Principles

The rapid growth in the use of Large Language Models (LLMs) and AI Agents as part of software development and deployment is revolutionizing the information technology landscape. While code generation receives significant attention, a higher-impact application lies in using AI agents for operational resilience of cloud services, which currently require significant human effort and domain knowledge. There is a growing interest in AI for IT Operations (AIOps) which aims to automate complex operational tasks, like fault localization and root cause analysis, thereby reducing human intervention and customer impact. However, achieving the vision of autonomous and self-healing clouds though AIOps is hampered by the lack of standardized frameworks for building, evaluating, and improving AIOps agents. This vision paper lays the groundwork for such a framework by first framing the requirements and then discussing design decisions that satisfy them. We also propose AIOpsLab, a prototype implementation leveraging agent-cloud-interface that orchestrates an application, injects real-time faults using chaos engineering, and interfaces with an agent to localize and resolve the faults. We report promising results and lay the groundwork to build a modular and robust framework for building, evaluating, and improving agents for autonomous clouds.

CARES: A Comprehensive Benchmark of Trustworthiness in Medical Vision Language Models

Artificial intelligence has significantly impacted medical applications, particularly with the advent of Medical Large Vision Language Models (Med-LVLMs), sparking optimism for the future of automated and personalized healthcare. However, the trustworthiness of Med-LVLMs remains unverified, posing significant risks for future model deployment. In this paper, we introduce CARES and aim to comprehensively evaluate the Trustworthiness of Med-LVLMs across the medical domain. We assess the trustworthiness of Med-LVLMs across five dimensions, including trustfulness, fairness, safety, privacy, and robustness. CARES comprises about 41K question-answer pairs in both closed and open-ended formats, covering 16 medical image modalities and 27 anatomical regions. Our analysis reveals that the models consistently exhibit concerns regarding trustworthiness, often displaying factual inaccuracies and failing to maintain fairness across different demographic groups. Furthermore, they are vulnerable to attacks and demonstrate a lack of privacy awareness. We publicly release our benchmark and code in https://github.com/richard-peng-xia/CARES.

Large Language Models can Deliver Accurate and Interpretable Time Series Anomaly Detection

Time series anomaly detection (TSAD) plays a crucial role in various industries by identifying atypical patterns that deviate from standard trends, thereby maintaining system integrity and enabling prompt response measures. Traditional TSAD models, which often rely on deep learning, require extensive training data and operate as black boxes, lacking interpretability for detected anomalies. To address these challenges, we propose LLMAD, a novel TSAD method that employs Large Language Models (LLMs) to deliver accurate and interpretable TSAD results. LLMAD innovatively applies LLMs for in-context anomaly detection by retrieving both positive and negative similar time series segments, significantly enhancing LLMs' effectiveness. Furthermore, LLMAD employs the Anomaly Detection Chain-of-Thought (AnoCoT) approach to mimic expert logic for its decision-making process. This method further enhances its performance and enables LLMAD to provide explanations for their detections through versatile perspectives, which are particularly important for user decision-making. Experiments on three datasets indicate that our LLMAD achieves detection performance comparable to state-of-the-art deep learning methods while offering remarkable interpretability for detections. To the best of our knowledge, this is the first work that directly employs LLMs for TSAD.

Exploring LLM-based Agents for Root Cause Analysis

The growing complexity of cloud based software systems has resulted in incident management becoming an integral part of the software development lifecycle. Root cause analysis (RCA), a critical part of the incident management process, is a demanding task for on-call engineers, requiring deep domain knowledge and extensive experience with a team's specific services. Automation of RCA can result in significant savings of time, and ease the burden of incident management on on-call engineers. Recently, researchers have utilized Large Language Models (LLMs) to perform RCA, and have demonstrated promising results. However, these approaches are not able to dynamically collect additional diagnostic information such as incident related logs, metrics or databases, severely restricting their ability to diagnose root causes. In this work, we explore the use of LLM based agents for RCA to address this limitation. We present a thorough empirical evaluation of a ReAct agent equipped with retrieval tools, on an out-of-distribution dataset of production incidents collected at Microsoft. Results show that ReAct performs competitively with strong retrieval and reasoning baselines, but with highly increased factual accuracy. We then extend this evaluation by incorporating discussions associated with incident reports as additional inputs for the models, which surprisingly does not yield significant performance improvements. Lastly, we conduct a case study with a team at Microsoft to equip the ReAct agent with tools that give it access to external diagnostic services that are used by the team for manual RCA. Our results show how agents can overcome the limitations of prior work, and practical considerations for implementing such a system in practice.

Intelligent Monitoring Framework for Cloud Services: A Data-Driven Approach

Cloud service owners need to continuously monitor their services to ensure high availability and reliability. Gaps in monitoring can lead to delay in incident detection and significant negative customer impact. Current process of monitor creation is ad-hoc and reactive in nature. Developers create monitors using their tribal knowledge and, primarily, a trial and error based process. As a result, monitors often have incomplete coverage which leads to production issues, or, redundancy which results in noise and wasted effort. In this work, we address this issue by proposing an intelligent monitoring framework that recommends monitors for cloud services based on their service properties. We start by mining the attributes of 30,000+ monitors from 791 production services at Microsoft and derive a structured ontology for monitors. We focus on two crucial dimensions: what to monitor (resources) and which metrics to monitor. We conduct an extensive empirical study and derive key insights on the major classes of monitors employed by cloud services at Microsoft, their associated dimensions, and the interrelationship between service properties and this ontology. Using these insights, we propose a deep learning based framework that recommends monitors based on the service properties. Finally, we conduct a user study with engineers from Microsoft which demonstrates the usefulness of the proposed framework. The proposed framework along with the ontology driven projections, succeeded in creating production quality recommendations for majority of resource classes. This was also validated by the users from the study who rated the framework's usefulness as 4.27 out of 5.