Ensuring Fair LLM Serving Amid Diverse Applications

In a multi-tenant large language model (LLM) serving platform hosting diverse applications, some users may submit an excessive number of requests, causing the service to become unavailable to other users and creating unfairness. Existing fairness approaches do not account for variations in token lengths across applications and multiple LLM calls, making them unsuitable for such platforms. To address the fairness challenge, this paper analyzes millions of requests from thousands of users on MS CoPilot, a real-world multi-tenant LLM platform hosted by Microsoft. Our analysis confirms the inadequacy of existing methods and guides the development of FairServe, a system that ensures fair LLM access across diverse applications. FairServe proposes application-characteristic aware request throttling coupled with a weighted service counter based scheduling technique to curb abusive behavior and ensure fairness. Our experimental results on real-world traces demonstrate FairServe's superior performance compared to the state-of-the-art method in ensuring fairness. We are actively working on deploying our system in production, expecting to benefit millions of customers world-wide.

Zero-Delay QKV Compression for Mitigating KV Cache and Network Bottlenecks in LLM Inference

In large-language models, memory constraints in the key-value cache (KVC) pose a challenge during inference, especially with long prompts. In this work, we observed that compressing KV values is more effective than compressing the model regarding accuracy and job completion time (JCT). However, quantizing KV values and dropping less-important tokens incur significant runtime computational time overhead, delaying JCT. These methods also cannot reduce computation time or high network communication time overhead in sequence-parallelism (SP) frameworks for long prompts. To tackle these issues, based on our insightful observations from experimental analysis, we propose ZeroC, a Zero-delay QKV Compression system that eliminates time overhead and even reduces computation and communication time of the model operations. ZeroC innovatively embeds compression and decompression operations within model operations and adaptively determines compression ratios at a hybrid layer-token level. Further, it enables a communication-efficient SP inference framework. Trace-driven experiments demonstrate that ZeroC achieves up to 80% lower average JCT, 35% lower average perplexity, and 2.8x higher throughput with the same latency compared to state-of-the-art compression methods. ZeroC also reduces the average JCT of current LLM serving systems by up to 91% with the constraint of 0.1 perplexity increase. We open-sourced the code.