User Simulation in the Era of Generative AI: User Modeling, Synthetic Data Generation, and System Evaluation

User simulation is an emerging interdisciplinary topic with multiple critical applications in the era of Generative AI. It involves creating an intelligent agent that mimics the actions of a human user interacting with an AI system, enabling researchers to model and analyze user behaviour, generate synthetic data for training, and evaluate interactive AI systems in a controlled and reproducible manner. User simulation has profound implications for diverse fields and plays a vital role in the pursuit of Artificial General Intelligence. This paper provides an overview of user simulation, highlighting its key applications, connections to various disciplines, and outlining future research directions to advance this increasingly important technology.

Interactive Information Need Prediction with Intent and Context

The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a pre-search context (e.g., a paragraph, sentence, or singe word) and specify an optional partial search intent (e.g., "how", "why", "applications", etc.). We examine how various generative language models can explicitly make this prediction by generating a question as well as how retrieval models can implicitly make this prediction by retrieving an answer. We find that this prediction process is possible in many cases and that user-provided partial search intent can help mitigate large pre-search contexts. We conclude that this framework is promising and suitable for real-world applications.

TinyHelen's First Curriculum: Training and Evaluating Tiny Language Models in a Simpler Language Environment

Training language models (LMs) and their application agents is increasingly costly due to large datasets and models, making test failures difficult to bear. Simplified language environments serve as primordial training and testing grounds, retaining essential commonsense and communication skills but in a more digestible form, potentially enhancing the learning efficiency of LMs, and thus reducing the required model size and data volume for effective training and evaluation. In these simplified language environments, workable strategies for small models, datasets, and agents may be adaptable to larger models, datasets, and agents in complex language environments. To create such environments, we focus on two aspects: i) minimizing language dataset noise and complexity, and ii) preserving the essential text distribution characteristics. Unlike previous methods, we propose a pipeline to refine text data by eliminating noise, minimizing vocabulary, and maintaining genre-specific patterns (e.g., for books, conversation, code, etc.). Implementing this pipeline with large LMs, we have created a leaner suite of LM training and evaluation datasets: 71M Leaner-Pretrain, 7M Leaner-Instruct, Leaner-Glue for assessing linguistic proficiency, and Leaner-Eval for testing instruction-following ability. Our experiments show that leaner pre-training boosts LM learning efficiency. Tiny LMs trained on these datasets outperform those trained on original datasets in instruction-following across different language granularity levels. Moreover, the Leaner-Pretrain dataset's alignment with conventional large LM training sets enables resource-optimized analysis of how learning objectives, model architectures, and training techniques impact performance on language modeling and downstream tasks. Our code and datasets are available at https://github.com/EmpathYang/TinyHelen.git.

Report on the Workshop on Simulations for Information Access (Sim4IA 2024) at SIGIR 2024

This paper is a report of the Workshop on Simulations for Information Access (Sim4IA) workshop at SIGIR 2024. The workshop had two keynotes, a panel discussion, nine lightning talks, and two breakout sessions. Key takeaways were user simulation's importance in academia and industry, the possible bridging of online and offline evaluation, and the issues of organizing a companion shared task around user simulations for information access. We report on how we organized the workshop, provide a brief overview of what happened at the workshop, and summarize the main topics and findings of the workshop and future work.

Large Language Models for Relevance Judgment in Product Search

High relevance of retrieved and re-ranked items to the search query is the cornerstone of successful product search, yet measuring relevance of items to queries is one of the most challenging tasks in product information retrieval, and quality of product search is highly influenced by the precision and scale of available relevance-labelled data. In this paper, we present an array of techniques for leveraging Large Language Models (LLMs) for automating the relevance judgment of query-item pairs (QIPs) at scale. Using a unique dataset of multi-million QIPs, annotated by human evaluators, we test and optimize hyper parameters for finetuning billion-parameter LLMs with and without Low Rank Adaption (LoRA), as well as various modes of item attribute concatenation and prompting in LLM finetuning, and consider trade offs in item attribute inclusion for quality of relevance predictions. We demonstrate considerable improvement over baselines of prior generations of LLMs, as well as off-the-shelf models, towards relevance annotations on par with the human relevance evaluators. Our findings have immediate implications for the growing field of relevance judgment automation in product search.

Persona-DB: Efficient Large Language Model Personalization for Response Prediction with Collaborative Data Refinement

The increasing demand for personalized interactions with large language models (LLMs) calls for the development of methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective strategy, as it can accommodate a vast number of users without the costs from fine-tuning. Existing research, however, has largely focused on enhancing the retrieval stage and devoted limited exploration toward optimizing the representation of the database, a crucial aspect for tasks such as personalization. In this work, we examine the problem from a novel angle, focusing on how data can be better represented for more efficient retrieval in the context of LLM customization. To tackle this challenge, we introduce Persona-DB, a simple yet effective framework consisting of a hierarchical construction process to improve generalization across task contexts and collaborative refinement to effectively bridge knowledge gaps among users. In the task of response forecasting, Persona-DB demonstrates superior efficiency in maintaining accuracy with a significantly reduced retrieval size, a critical advantage in scenarios with extensive histories or limited context windows. Our experiments also indicate a marked improvement of over 15% under cold-start scenarios, when users have extremely sparse data. Furthermore, our analysis reveals the increasing importance of collaborative knowledge as the retrieval capacity expands.

Seed-Guided Fine-Grained Entity Typing in Science and Engineering Domains

Accurately typing entity mentions from text segments is a fundamental task for various natural language processing applications. Many previous approaches rely on massive human-annotated data to perform entity typing. Nevertheless, collecting such data in highly specialized science and engineering domains (e.g., software engineering and security) can be time-consuming and costly, without mentioning the domain gaps between training and inference data if the model needs to be applied to confidential datasets. In this paper, we study the task of seed-guided fine-grained entity typing in science and engineering domains, which takes the name and a few seed entities for each entity type as the only supervision and aims to classify new entity mentions into both seen and unseen types (i.e., those without seed entities). To solve this problem, we propose SEType which first enriches the weak supervision by finding more entities for each seen type from an unlabeled corpus using the contextualized representations of pre-trained language models. It then matches the enriched entities to unlabeled text to get pseudo-labeled samples and trains a textual entailment model that can make inferences for both seen and unseen types. Extensive experiments on two datasets covering four domains demonstrate the effectiveness of SEType in comparison with various baselines.

Social Commonsense-Guided Search Query Generation for Open-Domain Knowledge-Powered Conversations

Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not express a clear need or request. To tackle this issue, we present a novel approach that focuses on generating internet search queries that are guided by social commonsense. Specifically, we leverage a commonsense dialog system to establish connections related to the conversation topic, which subsequently guides our query generation. Our proposed framework addresses passive user interactions by integrating topic tracking, commonsense response generation and instruction-driven query generation. Through extensive evaluations, we show that our approach overcomes limitations of existing query generation techniques that rely solely on explicit dialog information, and produces search queries that are more relevant, specific, and compelling, ultimately resulting in more engaging responses.

Decoding the Silent Majority: Inducing Belief Augmented Social Graph with Large Language Model for Response Forecasting

Automatic response forecasting for news media plays a crucial role in enabling content producers to efficiently predict the impact of news releases and prevent unexpected negative outcomes such as social conflict and moral injury. To effectively forecast responses, it is essential to develop measures that leverage the social dynamics and contextual information surrounding individuals, especially in cases where explicit profiles or historical actions of the users are limited (referred to as lurkers). As shown in a previous study, 97% of all tweets are produced by only the most active 25% of users. However, existing approaches have limited exploration of how to best process and utilize these important features. To address this gap, we propose a novel framework, named SocialSense, that leverages a large language model to induce a belief-centered graph on top of an existent social network, along with graph-based propagation to capture social dynamics. We hypothesize that the induced graph that bridges the gap between distant users who share similar beliefs allows the model to effectively capture the response patterns. Our method surpasses existing state-of-the-art in experimental evaluations for both zero-shot and supervised settings, demonstrating its effectiveness in response forecasting. Moreover, the analysis reveals the framework's capability to effectively handle unseen user and lurker scenarios, further highlighting its robustness and practical applicability.

Sparse Modular Activation for Efficient Sequence Modeling

Linear State Space Models (SSMs) have demonstrated strong performance in a variety of sequence modeling tasks due to their efficient encoding of the recurrent structure. However, in more comprehensive tasks like language modeling and machine translation, self-attention-based models still outperform SSMs. Hybrid models employing both SSM and self-attention generally show promising performance, but current approaches apply attention modules statically and uniformly to all elements in the input sequences, leading to sub-optimal quality-efficiency trade-offs. In this work, we introduce Sparse Modular Activation (SMA), a general mechanism enabling neural networks to sparsely and dynamically activate sub-modules for sequence elements in a differentiable manner. Through allowing each element to skip non-activated sub-modules, SMA reduces computation and memory consumption at both training and inference stages of sequence modeling. As a specific instantiation of SMA, we design a novel neural architecture, SeqBoat, which employs SMA to sparsely activate a Gated Attention Unit (GAU) based on the state representations learned from an SSM. By constraining the GAU to only conduct local attention on the activated inputs, SeqBoat can achieve linear inference complexity with theoretically infinite attention span, and provide substantially better quality-efficiency trade-off than the chunking-based models. With experiments on a wide range of tasks, including language modeling, speech classification and long-range arena, SeqBoat brings new state-of-the-art results among hybrid models with linear complexity and reveals the amount of attention needed for each task through the learned sparse activation patterns.