Abstract:Existing information retrieval (IR) models often assume a homogeneous structure for knowledge sources and user queries, limiting their applicability in real-world settings where retrieval is inherently heterogeneous and diverse. In this paper, we introduce UniHGKR, a unified instruction-aware heterogeneous knowledge retriever that (1) builds a unified retrieval space for heterogeneous knowledge and (2) follows diverse user instructions to retrieve knowledge of specified types. UniHGKR consists of three principal stages: heterogeneous self-supervised pretraining, text-anchored embedding alignment, and instruction-aware retriever fine-tuning, enabling it to generalize across varied retrieval contexts. This framework is highly scalable, with a BERT-based version and a UniHGKR-7B version trained on large language models. Also, we introduce CompMix-IR, the first native heterogeneous knowledge retrieval benchmark. It includes two retrieval scenarios with various instructions, over 9,400 question-answer (QA) pairs, and a corpus of 10 million entries, covering four different types of data. Extensive experiments show that UniHGKR consistently outperforms state-of-the-art methods on CompMix-IR, achieving up to 6.36% and 54.23% relative improvements in two scenarios, respectively. Finally, by equipping our retriever for open-domain heterogeneous QA systems, we achieve a new state-of-the-art result on the popular ConvMix task, with an absolute improvement of up to 4.80 points.
Abstract:Recent advancements in generative Large Language Models(LLMs) have been remarkable, however, the quality of the text generated by these models often reveals persistent issues. Evaluating the quality of text generated by these models, especially in open-ended text, has consistently presented a significant challenge. Addressing this, recent work has explored the possibility of using LLMs as evaluators. While using a single LLM as an evaluation agent shows potential, it is filled with significant uncertainty and instability. To address these issues, we propose the MATEval: A "Multi-Agent Text Evaluation framework" where all agents are played by LLMs like GPT-4. The MATEval framework emulates human collaborative discussion methods, integrating multiple agents' interactions to evaluate open-ended text. Our framework incorporates self-reflection and Chain-of-Thought (CoT) strategies, along with feedback mechanisms, enhancing the depth and breadth of the evaluation process and guiding discussions towards consensus, while the framework generates comprehensive evaluation reports, including error localization, error types and scoring. Experimental results show that our framework outperforms existing open-ended text evaluation methods and achieves the highest correlation with human evaluation, which confirms the effectiveness and advancement of our framework in addressing the uncertainties and instabilities in evaluating LLMs-generated text. Furthermore, our framework significantly improves the efficiency of text evaluation and model iteration in industrial scenarios.
Abstract:Table understanding (TU) has achieved promising advancements, but it faces the challenges of the scarcity of manually labeled tables and the presence of complex table structures.To address these challenges, we propose HGT, a framework with a heterogeneous graph (HG)-enhanced large language model (LLM) to tackle few-shot TU tasks.It leverages the LLM by aligning the table semantics with the LLM's parametric knowledge through soft prompts and instruction turning and deals with complex tables by a multi-task pre-training scheme involving three novel multi-granularity self-supervised HG pre-training objectives.We empirically demonstrate the effectiveness of HGT, showing that it outperforms the SOTA for few-shot complex TU on several benchmarks.
Abstract:Augmenting Large Language Models (LLMs) for Question Answering (QA) with domain specific data has attracted wide attention. However, domain data often exists in a hybrid format, including text and semi-structured tables, posing challenges for the seamless integration of information. Table-to-Text Generation is a promising solution by facilitating the transformation of hybrid data into a uniformly text-formatted corpus. Although this technique has been widely studied by the NLP community, there is currently no comparative analysis on how corpora generated by different table-to-text methods affect the performance of QA systems. In this paper, we address this research gap in two steps. First, we innovatively integrate table-to-text generation into the framework of enhancing LLM-based QA systems with domain hybrid data. Then, we utilize this framework in real-world industrial data to conduct extensive experiments on two types of QA systems (DSFT and RAG frameworks) with four representative methods: Markdown format, Template serialization, TPLM-based method, and LLM-based method. Based on the experimental results, we draw some empirical findings and explore the underlying reasons behind the success of some methods. We hope the findings of this work will provide a valuable reference for the academic and industrial communities in developing robust QA systems.
Abstract:Large-scale pre-trained language models (PLMs) such as BERT have recently achieved great success and become a milestone in natural language processing (NLP). It is now the consensus of the NLP community to adopt PLMs as the backbone for downstream tasks. In recent works on knowledge graph question answering (KGQA), BERT or its variants have become necessary in their KGQA models. However, there is still a lack of comprehensive research and comparison of the performance of different PLMs in KGQA. To this end, we summarize two basic KGQA frameworks based on PLMs without additional neural network modules to compare the performance of nine PLMs in terms of accuracy and efficiency. In addition, we present three benchmarks for larger-scale KGs based on the popular SimpleQuestions benchmark to investigate the scalability of PLMs. We carefully analyze the results of all PLMs-based KGQA basic frameworks on these benchmarks and two other popular datasets, WebQuestionSP and FreebaseQA, and find that knowledge distillation techniques and knowledge enhancement methods in PLMs are promising for KGQA. Furthermore, we test ChatGPT, which has drawn a great deal of attention in the NLP community, demonstrating its impressive capabilities and limitations in zero-shot KGQA. We have released the code and benchmarks to promote the use of PLMs on KGQA.
Abstract:ChatGPT is a powerful large language model (LLM) that has made remarkable progress in natural language understanding. Nevertheless, the performance and limitations of the model still need to be extensively evaluated. As ChatGPT covers resources such as Wikipedia and supports natural language question answering, it has garnered attention as a potential replacement for traditional knowledge based question answering (KBQA) models. Complex question answering is a challenge task of KBQA, which comprehensively tests the ability of models in semantic parsing and reasoning. To assess the performance of ChatGPT as a question answering system (QAS) using its own knowledge, we present a framework that evaluates its ability to answer complex questions. Our approach involves categorizing the potential features of complex questions and describing each test question with multiple labels to identify combinatorial reasoning. Following the black-box testing specifications of CheckList proposed by Ribeiro et.al, we develop an evaluation method to measure the functionality and reliability of ChatGPT in reasoning for answering complex questions. We use the proposed framework to evaluate the performance of ChatGPT in question answering on 8 real-world KB-based CQA datasets, including 6 English and 2 multilingual datasets, with a total of approximately 190,000 test cases. We compare the evaluation results of ChatGPT, GPT-3.5, GPT-3, and FLAN-T5 to identify common long-term problems in LLMs. The dataset and code are available at https://github.com/tan92hl/Complex-Question-Answering-Evaluation-of-ChatGPT.