Proactive Conversational Agents with Inner Thoughts

One of the long-standing aspirations in conversational AI is to allow them to autonomously take initiatives in conversations, i.e., being proactive. This is especially challenging for multi-party conversations. Prior NLP research focused mainly on predicting the next speaker from contexts like preceding conversations. In this paper, we demonstrate the limitations of such methods and rethink what it means for AI to be proactive in multi-party, human-AI conversations. We propose that just like humans, rather than merely reacting to turn-taking cues, a proactive AI formulates its own inner thoughts during a conversation, and seeks the right moment to contribute. Through a formative study with 24 participants and inspiration from linguistics and cognitive psychology, we introduce the Inner Thoughts framework. Our framework equips AI with a continuous, covert train of thoughts in parallel to the overt communication process, which enables it to proactively engage by modeling its intrinsic motivation to express these thoughts. We instantiated this framework into two real-time systems: an AI playground web app and a chatbot. Through a technical evaluation and user studies with human participants, our framework significantly surpasses existing baselines on aspects like anthropomorphism, coherence, intelligence, and turn-taking appropriateness.

NewsInterview: a Dataset and a Playground to Evaluate LLMs' Ground Gap via Informational Interviews

Large Language Models (LLMs) have demonstrated impressive capabilities in generating coherent text but often struggle with grounding language and strategic dialogue. To address this gap, we focus on journalistic interviews, a domain rich in grounding communication and abundant in data. We curate a dataset of 40,000 two-person informational interviews from NPR and CNN, and reveal that LLMs are significantly less likely than human interviewers to use acknowledgements and to pivot to higher-level questions. Realizing that a fundamental deficit exists in multi-turn planning and strategic thinking, we develop a realistic simulated environment, incorporating source personas and persuasive elements, in order to facilitate the development of agents with longer-horizon rewards. Our experiments show that while source LLMs mimic human behavior in information sharing, interviewer LLMs struggle with recognizing when questions are answered and engaging persuasively, leading to suboptimal information extraction across model size and capability. These findings underscore the need for enhancing LLMs' strategic dialogue capabilities.

Distilling an End-to-End Voice Assistant Without Instruction Training Data

Voice assistants, such as Siri and Google Assistant, typically model audio and text separately, resulting in lost speech information and increased complexity. Recent efforts to address this with end-to-end Speech Large Language Models (LLMs) trained with supervised finetuning (SFT) have led to models ``forgetting" capabilities from text-only LLMs. Our work proposes an alternative paradigm for training Speech LLMs without instruction data, using the response of a text-only LLM to transcripts as self-supervision. Importantly, this process can be performed without annotated responses. We show that our Distilled Voice Assistant (DiVA) generalizes to Spoken Question Answering, Classification, and Translation. Furthermore, we show that DiVA better meets user preferences, achieving a 72\% win rate compared with state-of-the-art models like Qwen 2 Audio, despite using $>$100x less training compute.

Contrastive Learning for Knowledge-Based Question Generation in Large Language Models

With the rapid development of artificial intelligence technology, especially the increasingly widespread application of question-and-answer systems, high-quality question generation has become a key component in supporting the development of these systems. This article focuses on knowledge-based question generation technology, which aims to enable computers to simulate the human questioning process based on understanding specific texts or knowledge bases. In light of the issues of hallucination and knowledge gaps present in large-scale language models when applied to knowledge-intensive tasks, this paper proposes an enhanced question generation method that incorporates contrastive learning. This method utilizes multiple models to jointly mine domain knowledge and uses contrastive learning to guide the model in reducing noise and hallucinations in generation. Experimental results show that by designing prompts containing contrasting examples, the model's performance in question generation improves considerably, particularly when contrasting instructions and examples are used simultaneously, leading to the highest quality of generated questions and improved accuracy. These results demonstrate that the method proposed in this study, which combines contrasting context and chain-of-thought prompts, can effectively improve both the quality and the practicality of question generation.

Exploring Gaze Pattern in Autistic Children: Clustering, Visualization, and Prediction

Autism Spectrum Disorder (ASD) significantly affects the social and communication abilities of children, and eye-tracking is commonly used as a diagnostic tool by identifying associated atypical gaze patterns. Traditional methods demand manual identification of Areas of Interest in gaze patterns, lowering the performance of gaze behavior analysis in ASD subjects. To tackle this limitation, we propose a novel method to automatically analyze gaze behaviors in ASD children with superior accuracy. To be specific, we first apply and optimize seven clustering algorithms to automatically group gaze points to compare ASD subjects with typically developing peers. Subsequently, we extract 63 significant features to fully describe the patterns. These features can describe correlations between ASD diagnosis and gaze patterns. Lastly, using these features as prior knowledge, we train multiple predictive machine learning models to predict and diagnose ASD based on their gaze behaviors. To evaluate our method, we apply our method to three ASD datasets. The experimental and visualization results demonstrate the improvements of clustering algorithms in the analysis of unique gaze patterns in ASD children. Additionally, these predictive machine learning models achieved state-of-the-art prediction performance ($81\%$ AUC) in the field of automatically constructed gaze point features for ASD diagnosis. Our code is available at \url{https://github.com/username/projectname}.

PrivacyLens: Evaluating Privacy Norm Awareness of Language Models in Action

As language models (LMs) are widely utilized in personalized communication scenarios (e.g., sending emails, writing social media posts) and endowed with a certain level of agency, ensuring they act in accordance with the contextual privacy norms becomes increasingly critical. However, quantifying the privacy norm awareness of LMs and the emerging privacy risk in LM-mediated communication is challenging due to (1) the contextual and long-tailed nature of privacy-sensitive cases, and (2) the lack of evaluation approaches that capture realistic application scenarios. To address these challenges, we propose PrivacyLens, a novel framework designed to extend privacy-sensitive seeds into expressive vignettes and further into agent trajectories, enabling multi-level evaluation of privacy leakage in LM agents' actions. We instantiate PrivacyLens with a collection of privacy norms grounded in privacy literature and crowdsourced seeds. Using this dataset, we reveal a discrepancy between LM performance in answering probing questions and their actual behavior when executing user instructions in an agent setup. State-of-the-art LMs, like GPT-4 and Llama-3-70B, leak sensitive information in 25.68% and 38.69% of cases, even when prompted with privacy-enhancing instructions. We also demonstrate the dynamic nature of PrivacyLens by extending each seed into multiple trajectories to red-team LM privacy leakage risk. Dataset and code are available at https://github.com/SALT-NLP/PrivacyLens.

Zero-shot Persuasive Chatbots with LLM-Generated Strategies and Information Retrieval

Persuasion plays a pivotal role in a wide range of applications from health intervention to the promotion of social good. Persuasive chatbots can accelerate the positive effects of persuasion in such applications. Existing methods rely on fine-tuning persuasive chatbots with task-specific training data which is costly, if not infeasible, to collect. To address this issue, we propose a method to leverage the generalizability and inherent persuasive abilities of large language models (LLMs) in creating effective and truthful persuasive chatbot for any given domain in a zero-shot manner. Unlike previous studies which used pre-defined persuasion strategies, our method first uses an LLM to generate responses, then extracts the strategies used on the fly, and replaces any unsubstantiated claims in the response with retrieved facts supporting the strategies. We applied our chatbot, PersuaBot, to three significantly different domains needing persuasion skills: donation solicitation, recommendations, and health intervention. Our experiments on simulated and human conversations show that our zero-shot approach is more persuasive than prior work, while achieving factual accuracy surpassing state-of-the-art knowledge-oriented chatbots. Our study demonstrated that when persuasive chatbots are employed responsibly for social good, it is an enabler of positive individual and social change.

CultureBank: An Online Community-Driven Knowledge Base Towards Culturally Aware Language Technologies

To enhance language models' cultural awareness, we design a generalizable pipeline to construct cultural knowledge bases from different online communities on a massive scale. With the pipeline, we construct CultureBank, a knowledge base built upon users' self-narratives with 12K cultural descriptors sourced from TikTok and 11K from Reddit. Unlike previous cultural knowledge resources, CultureBank contains diverse views on cultural descriptors to allow flexible interpretation of cultural knowledge, and contextualized cultural scenarios to help grounded evaluation. With CultureBank, we evaluate different LLMs' cultural awareness, and identify areas for improvement. We also fine-tune a language model on CultureBank: experiments show that it achieves better performances on two downstream cultural tasks in a zero-shot setting. Finally, we offer recommendations based on our findings for future culturally aware language technologies. The project page is https://culturebank.github.io . The code and model is at https://github.com/SALT-NLP/CultureBank . The released CultureBank dataset is at https://huggingface.co/datasets/SALT-NLP/CultureBank .

A Safe Harbor for AI Evaluation and Red Teaming

Independent evaluation and red teaming are critical for identifying the risks posed by generative AI systems. However, the terms of service and enforcement strategies used by prominent AI companies to deter model misuse have disincentives on good faith safety evaluations. This causes some researchers to fear that conducting such research or releasing their findings will result in account suspensions or legal reprisal. Although some companies offer researcher access programs, they are an inadequate substitute for independent research access, as they have limited community representation, receive inadequate funding, and lack independence from corporate incentives. We propose that major AI developers commit to providing a legal and technical safe harbor, indemnifying public interest safety research and protecting it from the threat of account suspensions or legal reprisal. These proposals emerged from our collective experience conducting safety, privacy, and trustworthiness research on generative AI systems, where norms and incentives could be better aligned with public interests, without exacerbating model misuse. We believe these commitments are a necessary step towards more inclusive and unimpeded community efforts to tackle the risks of generative AI.

The Mirrored Influence Hypothesis: Efficient Data Influence Estimation by Harnessing Forward Passes

Large-scale black-box models have become ubiquitous across numerous applications. Understanding the influence of individual training data sources on predictions made by these models is crucial for improving their trustworthiness. Current influence estimation techniques involve computing gradients for every training point or repeated training on different subsets. These approaches face obvious computational challenges when scaled up to large datasets and models. In this paper, we introduce and explore the Mirrored Influence Hypothesis, highlighting a reciprocal nature of influence between training and test data. Specifically, it suggests that evaluating the influence of training data on test predictions can be reformulated as an equivalent, yet inverse problem: assessing how the predictions for training samples would be altered if the model were trained on specific test samples. Through both empirical and theoretical validations, we demonstrate the wide applicability of our hypothesis. Inspired by this, we introduce a new method for estimating the influence of training data, which requires calculating gradients for specific test samples, paired with a forward pass for each training point. This approach can capitalize on the common asymmetry in scenarios where the number of test samples under concurrent examination is much smaller than the scale of the training dataset, thus gaining a significant improvement in efficiency compared to existing approaches. We demonstrate the applicability of our method across a range of scenarios, including data attribution in diffusion models, data leakage detection, analysis of memorization, mislabeled data detection, and tracing behavior in language models. Our code will be made available at https://github.com/ruoxi-jia-group/Forward-INF.