Zero-shot Persuasive Chatbots with LLM-Generated Strategies and Information Retrieval

Persuasion plays a pivotal role in a wide range of applications from health intervention to the promotion of social good. Persuasive chatbots can accelerate the positive effects of persuasion in such applications. Existing methods rely on fine-tuning persuasive chatbots with task-specific training data which is costly, if not infeasible, to collect. To address this issue, we propose a method to leverage the generalizability and inherent persuasive abilities of large language models (LLMs) in creating effective and truthful persuasive chatbot for any given domain in a zero-shot manner. Unlike previous studies which used pre-defined persuasion strategies, our method first uses an LLM to generate responses, then extracts the strategies used on the fly, and replaces any unsubstantiated claims in the response with retrieved facts supporting the strategies. We applied our chatbot, PersuaBot, to three significantly different domains needing persuasion skills: donation solicitation, recommendations, and health intervention. Our experiments on simulated and human conversations show that our zero-shot approach is more persuasive than prior work, while achieving factual accuracy surpassing state-of-the-art knowledge-oriented chatbots. Our study demonstrated that when persuasive chatbots are employed responsibly for social good, it is an enabler of positive individual and social change.

Counterfactual Reasoning Using Predicted Latent Personality Dimensions for Optimizing Persuasion Outcome

Customizing persuasive conversations related to the outcome of interest for specific users achieves better persuasion results. However, existing persuasive conversation systems rely on persuasive strategies and encounter challenges in dynamically adjusting dialogues to suit the evolving states of individual users during interactions. This limitation restricts the system's ability to deliver flexible or dynamic conversations and achieve suboptimal persuasion outcomes. In this paper, we present a novel approach that tracks a user's latent personality dimensions (LPDs) during ongoing persuasion conversation and generates tailored counterfactual utterances based on these LPDs to optimize the overall persuasion outcome. In particular, our proposed method leverages a Bi-directional Generative Adversarial Network (BiCoGAN) in tandem with a Dialogue-based Personality Prediction Regression (DPPR) model to generate counterfactual data. This enables the system to formulate alternative persuasive utterances that are more suited to the user. Subsequently, we utilize the D3QN model to learn policies for optimized selection of system utterances on counterfactual data. Experimental results we obtained from using the PersuasionForGood dataset demonstrate the superiority of our approach over the existing method, BiCoGAN. The cumulative rewards and Q-values produced by our method surpass ground truth benchmarks, showcasing the efficacy of employing counterfactual reasoning and LPDs to optimize reinforcement learning policy in online interactions.

Anchor-aware Deep Metric Learning for Audio-visual Retrieval

Metric learning minimizes the gap between similar (positive) pairs of data points and increases the separation of dissimilar (negative) pairs, aiming at capturing the underlying data structure and enhancing the performance of tasks like audio-visual cross-modal retrieval (AV-CMR). Recent works employ sampling methods to select impactful data points from the embedding space during training. However, the model training fails to fully explore the space due to the scarcity of training data points, resulting in an incomplete representation of the overall positive and negative distributions. In this paper, we propose an innovative Anchor-aware Deep Metric Learning (AADML) method to address this challenge by uncovering the underlying correlations among existing data points, which enhances the quality of the shared embedding space. Specifically, our method establishes a correlation graph-based manifold structure by considering the dependencies between each sample as the anchor and its semantically similar samples. Through dynamic weighting of the correlations within this underlying manifold structure using an attention-driven mechanism, Anchor Awareness (AA) scores are obtained for each anchor. These AA scores serve as data proxies to compute relative distances in metric learning approaches. Extensive experiments conducted on two audio-visual benchmark datasets demonstrate the effectiveness of our proposed AADML method, significantly surpassing state-of-the-art models. Furthermore, we investigate the integration of AA proxies with various metric learning methods, further highlighting the efficacy of our approach.

Two-Stage Triplet Loss Training with Curriculum Augmentation for Audio-Visual Retrieval

The cross-modal retrieval model leverages the potential of triple loss optimization to learn robust embedding spaces. However, existing methods often train these models in a singular pass, overlooking the distinction between semi-hard and hard triples in the optimization process. The oversight of not distinguishing between semi-hard and hard triples leads to suboptimal model performance. In this paper, we introduce a novel approach rooted in curriculum learning to address this problem. We propose a two-stage training paradigm that guides the model's learning process from semi-hard to hard triplets. In the first stage, the model is trained with a set of semi-hard triplets, starting from a low-loss base. Subsequently, in the second stage, we augment the embeddings using an interpolation technique. This process identifies potential hard negatives, alleviating issues arising from high-loss functions due to a scarcity of hard triples. Our approach then applies hard triplet mining in the augmented embedding space to further optimize the model. Extensive experimental results conducted on two audio-visual datasets show a significant improvement of approximately 9.8% in terms of average Mean Average Precision (MAP) over the current state-of-the-art method, MSNSCA, for the Audio-Visual Cross-Modal Retrieval (AV-CMR) task on the AVE dataset, indicating the effectiveness of our proposed method.

Topic-switch adapted Japanese Dialogue System based on PLATO-2

Large-scale open-domain dialogue systems such as PLATO-2 have achieved state-of-the-art scores in both English and Chinese. However, little work explores whether such dialogue systems also work well in the Japanese language. In this work, we create a large-scale Japanese dialogue dataset, Dialogue-Graph, which contains 1.656 million dialogue data in a tree structure from News, TV subtitles, and Wikipedia corpus. Then, we train PLATO-2 using Dialogue-Graph to build a large-scale Japanese dialogue system, PLATO-JDS. In addition, to improve the PLATO-JDS in the topic switch issue, we introduce a topic-switch algorithm composed of a topic discriminator to switch to a new topic when user input differs from the previous topic. We evaluate the user experience by using our model with respect to four metrics, namely, coherence, informativeness, engagingness, and humanness. As a result, our proposed PLATO-JDS achieves an average score of 1.500 for the human evaluation with human-bot chat strategy, which is close to the maximum score of 2.000 and suggests the high-quality dialogue generation capability of PLATO-2 in Japanese. Furthermore, our proposed topic-switch algorithm achieves an average score of 1.767 and outperforms PLATO-JDS by 0.267, indicating its effectiveness in improving the user experience of our system.

Do I Have Your Attention: A Large Scale Engagement Prediction Dataset and Baselines

The degree of concentration, enthusiasm, optimism, and passion displayed by individual(s) while interacting with a machine is referred to as `user engagement'. Engagement comprises of behavioural, cognitive, and affect related cues. To create engagement predictions systems, which can work in real-world conditions it is quintessential to learn from rich diverse datasets. To this end, a large scale multi-faceted engagement in the wild dataset is proposed. 31 hours duration data of 127 participants representing different illumination conditions is recorded. Thorough experiments are performed exploring applicability of different features action units, eye gaze and head pose and transformers. To further validate the rich nature of the dataset, evaluation is also performed on the EngageWild dataset. The experiments show the usefulness of the proposed dataset. The code, models and dataset will be made publicly available.

Complete Cross-triplet Loss in Label Space for Audio-visual Cross-modal Retrieval

The heterogeneity gap problem is the main challenge in cross-modal retrieval. Because cross-modal data (e.g. audiovisual) have different distributions and representations that cannot be directly compared. To bridge the gap between audiovisual modalities, we learn a common subspace for them by utilizing the intrinsic correlation in the natural synchronization of audio-visual data with the aid of annotated labels. TNN-CCCA is the best audio-visual cross-modal retrieval (AV-CMR) model so far, but the model training is sensitive to hard negative samples when learning common subspace by applying triplet loss to predict the relative distance between inputs. In this paper, to reduce the interference of hard negative samples in representation learning, we propose a new AV-CMR model to optimize semantic features by directly predicting labels and then measuring the intrinsic correlation between audio-visual data using complete cross-triple loss. In particular, our model projects audio-visual features into label space by minimizing the distance between predicted label features after feature projection and ground label representations. Moreover, we adopt complete cross-triplet loss to optimize the predicted label features by leveraging the relationship between all possible similarity and dissimilarity semantic information across modalities. The extensive experimental results on two audio-visual double-checked datasets have shown an improvement of approximately 2.1% in terms of average MAP over the current state-of-the-art method TNN-CCCA for the AV-CMR task, which indicates the effectiveness of our proposed model.

Compositionality-Aware Graph2Seq Learning

Graphs are a highly expressive data structure, but it is often difficult for humans to find patterns from a complex graph. Hence, generating human-interpretable sequences from graphs have gained interest, called graph2seq learning. It is expected that the compositionality in a graph can be associated to the compositionality in the output sequence in many graph2seq tasks. Therefore, applying compositionality-aware GNN architecture would improve the model performance. In this study, we adopt the multi-level attention pooling (MLAP) architecture, that can aggregate graph representations from multiple levels of information localities. As a real-world example, we take up the extreme source code summarization task, where a model estimate the name of a program function from its source code. We demonstrate that the model having the MLAP architecture outperform the previous state-of-the-art model with more than seven times fewer parameters than it.

Multi-Level Attention Pooling for Graph Neural Networks: Unifying Graph Representations with Multiple Localities

Graph neural networks (GNNs) have been widely used to learn vector representation of graph-structured data and achieved better task performance than conventional methods. The foundation of GNNs is the message passing procedure, which propagates the information in a node to its neighbors. Since this procedure proceeds one step per layer, the scope of the information propagation among nodes is small in the early layers, and it expands toward the later layers. The problem here is that the model performances degrade as the number of layers increases. A potential cause is that deep GNN models tend to lose the nodes' local information, which would be essential for good model performances, through many message passing steps. To solve this so-called oversmoothing problem, we propose a multi-level attention pooling (MLAP) architecture. It has an attention pooling layer for each message passing step and computes the final graph representation by unifying the layer-wise graph representations. The MLAP architecture allows models to utilize the structural information of graphs with multiple levels of localities because it preserves layer-wise information before losing them due to oversmoothing. Results of our experiments show that the MLAP architecture improves deeper models' performance in graph classification tasks compared to the baseline architectures. In addition, analyses on the layer-wise graph representations suggest that MLAP has the potential to learn graph representations with improved class discriminability by aggregating information with multiple levels of localities.

Detecting Unknown Behaviors by Pre-defined Behaviours: An Bayesian Non-parametric Approach

An automatic mouse behavior recognition system can considerably reduce the workload of experimenters and facilitate the analysis process. Typically, supervised approaches, unsupervised approaches and semi-supervised approaches are applied for behavior recognition purpose under a setting which has all of predefined behaviors. In the real situation, however, as mouses can show various types of behaviors, besides the predefined behaviors that we want to analyze, there are many undefined behaviors existing. Both supervised approaches and conventional semi-supervised approaches cannot identify these undefined behaviors. Though unsupervised approaches can detect these undefined behaviors, a post-hoc labeling is needed. In this paper, we propose a semi-supervised infinite Gaussian mixture model (SsIGMM), to incorporate both labeled and unlabelled information in learning process while considering undefined behaviors. It also generates the distribution of the predefined and undefined behaviors by mixture Gaussians, which can be used for further analysis. In our experiments, we confirmed the superiority of SsIGMM for segmenting and labelling mouse-behavior videos.