Unleashing the Potential of Multi-Channel Fusion in Retrieval for Personalized Recommendations

Recommender systems (RS) are pivotal in managing information overload in modern digital services. A key challenge in RS is efficiently processing vast item pools to deliver highly personalized recommendations under strict latency constraints. Multi-stage cascade ranking addresses this by employing computationally efficient retrieval methods to cover diverse user interests, followed by more precise ranking models to refine the results. In the retrieval stage, multi-channel retrieval is often used to generate distinct item subsets from different candidate generators, leveraging the complementary strengths of these methods to maximize coverage. However, forwarding all retrieved items overwhelms downstream rankers, necessitating truncation. Despite advancements in individual retrieval methods, multi-channel fusion, the process of efficiently merging multi-channel retrieval results, remains underexplored. We are the first to identify and systematically investigate multi-channel fusion in the retrieval stage. Current industry practices often rely on heuristic approaches and manual designs, which often lead to suboptimal performance. Moreover, traditional gradient-based methods like SGD are unsuitable for this task due to the non-differentiable nature of the selection process. In this paper, we explore advanced channel fusion strategies by assigning systematically optimized weights to each channel. We utilize black-box optimization techniques, including the Cross Entropy Method and Bayesian Optimization for global weight optimization, alongside policy gradient-based approaches for personalized merging. Our methods enhance both personalization and flexibility, achieving significant performance improvements across multiple datasets and yielding substantial gains in real-world deployments, offering a scalable solution for optimizing multi-channel fusion in retrieval.

ToCoAD: Two-Stage Contrastive Learning for Industrial Anomaly Detection

Current unsupervised anomaly detection approaches perform well on public datasets but struggle with specific anomaly types due to the domain gap between pre-trained feature extractors and target-specific domains. To tackle this issue, this paper presents a two-stage training strategy, called \textbf{ToCoAD}. In the first stage, a discriminative network is trained by using synthetic anomalies in a self-supervised learning manner. This network is then utilized in the second stage to provide a negative feature guide, aiding in the training of the feature extractor through bootstrap contrastive learning. This approach enables the model to progressively learn the distribution of anomalies specific to industrial datasets, effectively enhancing its generalizability to various types of anomalies. Extensive experiments are conducted to demonstrate the effectiveness of our proposed two-stage training strategy, and our model produces competitive performance, achieving pixel-level AUROC scores of 98.21\%, 98.43\% and 97.70\% on MVTec AD, VisA and BTAD respectively.

Recall-Augmented Ranking: Enhancing Click-Through Rate Prediction Accuracy with Cross-Stage Data

Click-through rate (CTR) prediction plays an indispensable role in online platforms. Numerous models have been proposed to capture users' shifting preferences by leveraging user behavior sequences. However, these historical sequences often suffer from severe homogeneity and scarcity compared to the extensive item pool. Relying solely on such sequences for user representations is inherently restrictive, as user interests extend beyond the scope of items they have previously engaged with. To address this challenge, we propose a data-driven approach to enrich user representations. We recognize user profiling and recall items as two ideal data sources within the cross-stage framework, encompassing the u2u (user-to-user) and i2i (item-to-item) aspects respectively. In this paper, we propose a novel architecture named Recall-Augmented Ranking (RAR). RAR consists of two key sub-modules, which synergistically gather information from a vast pool of look-alike users and recall items, resulting in enriched user representations. Notably, RAR is orthogonal to many existing CTR models, allowing for consistent performance improvements in a plug-and-play manner. Extensive experiments are conducted, which verify the efficacy and compatibility of RAR against the SOTA methods.

Knowledge-aware Alert Aggregation in Large-scale Cloud Systems: a Hybrid Approach

Due to the scale and complexity of cloud systems, a system failure would trigger an "alert storm", i.e., massive correlated alerts. Although these alerts can be traced back to a few root causes, the overwhelming number makes it infeasible for manual handling. Alert aggregation is thus critical to help engineers concentrate on the root cause and facilitate failure resolution. Existing methods typically utilize semantic similarity-based methods or statistical methods to aggregate alerts. However, semantic similarity-based methods overlook the causal rationale of alerts, while statistical methods can hardly handle infrequent alerts. To tackle these limitations, we introduce leveraging external knowledge, i.e., Standard Operation Procedure (SOP) of alerts as a supplement. We propose COLA, a novel hybrid approach based on correlation mining and LLM (Large Language Model) reasoning for online alert aggregation. The correlation mining module effectively captures the temporal and spatial relations between alerts, measuring their correlations in an efficient manner. Subsequently, only uncertain pairs with low confidence are forwarded to the LLM reasoning module for detailed analysis. This hybrid design harnesses both statistical evidence for frequent alerts and the reasoning capabilities of computationally intensive LLMs, ensuring the overall efficiency of COLA in handling large volumes of alerts in practical scenarios. We evaluate COLA on three datasets collected from the production environment of a large-scale cloud platform. The experimental results show COLA achieves F1-scores from 0.901 to 0.930, outperforming state-of-the-art methods and achieving comparable efficiency. We also share our experience in deploying COLA in our real-world cloud system, Cloud X.

FaultProfIT: Hierarchical Fault Profiling of Incident Tickets in Large-scale Cloud Systems

Postmortem analysis is essential in the management of incidents within cloud systems, which provides valuable insights to improve system's reliability and robustness. At CloudA, fault pattern profiling is performed during the postmortem phase, which involves the classification of incidents' faults into unique categories, referred to as fault pattern. By aggregating and analyzing these fault patterns, engineers can discern common faults, vulnerable components and emerging fault trends. However, this process is currently conducted by manual labeling, which has inherent drawbacks. On the one hand, the sheer volume of incidents means only the most severe ones are analyzed, causing a skewed overview of fault patterns. On the other hand, the complexity of the task demands extensive domain knowledge, which leads to errors and inconsistencies. To address these limitations, we propose an automated approach, named FaultProfIT, for Fault pattern Profiling of Incident Tickets. It leverages hierarchy-guided contrastive learning to train a hierarchy-aware incident encoder and predicts fault patterns with enhanced incident representations. We evaluate FaultProfIT using the production incidents from CloudA. The results demonstrate that FaultProfIT outperforms state-of-the-art methods. Our ablation study and analysis also verify the effectiveness of hierarchy-guided contrastive learning. Additionally, we have deployed FaultProfIT at CloudA for six months. To date, FaultProfIT has analyzed 10,000+ incidents from 30+ cloud services, successfully revealing several fault trends that have informed system improvements.

Detecting As Labeling: Rethinking LiDAR-camera Fusion in 3D Object Detection

3D object Detection with LiDAR-camera encounters overfitting in algorithm development which is derived from the violation of some fundamental rules. We refer to the data annotation in dataset construction for theory complementing and argue that the regression task prediction should not involve the feature from the camera branch. By following the cutting-edge perspective of 'Detecting As Labeling', we propose a novel paradigm dubbed DAL. With the most classical elementary algorithms, a simple predicting pipeline is constructed by imitating the data annotation process. Then we train it in the simplest way to minimize its dependency and strengthen its portability. Though simple in construction and training, the proposed DAL paradigm not only substantially pushes the performance boundary but also provides a superior trade-off between speed and accuracy among all existing methods. With comprehensive superiority, DAL is an ideal baseline for both future work development and practical deployment. The code has been released to facilitate future work on https://github.com/HuangJunJie2017/BEVDet.

ReLoop2: Building Self-Adaptive Recommendation Models via Responsive Error Compensation Loop

Industrial recommender systems face the challenge of operating in non-stationary environments, where data distribution shifts arise from evolving user behaviors over time. To tackle this challenge, a common approach is to periodically re-train or incrementally update deployed deep models with newly observed data, resulting in a continual training process. However, the conventional learning paradigm of neural networks relies on iterative gradient-based updates with a small learning rate, making it slow for large recommendation models to adapt. In this paper, we introduce ReLoop2, a self-correcting learning loop that facilitates fast model adaptation in online recommender systems through responsive error compensation. Inspired by the slow-fast complementary learning system observed in human brains, we propose an error memory module that directly stores error samples from incoming data streams. These stored samples are subsequently leveraged to compensate for model prediction errors during testing, particularly under distribution shifts. The error memory module is designed with fast access capabilities and undergoes continual refreshing with newly observed data samples during the model serving phase to support fast model adaptation. We evaluate the effectiveness of ReLoop2 on three open benchmark datasets as well as a real-world production dataset. The results demonstrate the potential of ReLoop2 in enhancing the responsiveness and adaptiveness of recommender systems operating in non-stationary environments.

Scalable and Adaptive Log-based Anomaly Detection with Expert in the Loop

System logs play a critical role in maintaining the reliability of software systems. Fruitful studies have explored automatic log-based anomaly detection and achieved notable accuracy on benchmark datasets. However, when applied to large-scale cloud systems, these solutions face limitations due to high resource consumption and lack of adaptability to evolving logs. In this paper, we present an accurate, lightweight, and adaptive log-based anomaly detection framework, referred to as SeaLog. Our method introduces a Trie-based Detection Agent (TDA) that employs a lightweight, dynamically-growing trie structure for real-time anomaly detection. To enhance TDA's accuracy in response to evolving log data, we enable it to receive feedback from experts. Interestingly, our findings suggest that contemporary large language models, such as ChatGPT, can provide feedback with a level of consistency comparable to human experts, which can potentially reduce manual verification efforts. We extensively evaluate SeaLog on two public datasets and an industrial dataset. The results show that SeaLog outperforms all baseline methods in terms of effectiveness, runs 2X to 10X faster and only consumes 5% to 41% of the memory resource.

HiTIN: Hierarchy-aware Tree Isomorphism Network for Hierarchical Text Classification

Hierarchical text classification (HTC) is a challenging subtask of multi-label classification as the labels form a complex hierarchical structure. Existing dual-encoder methods in HTC achieve weak performance gains with huge memory overheads and their structure encoders heavily rely on domain knowledge. Under such observation, we tend to investigate the feasibility of a memory-friendly model with strong generalization capability that could boost the performance of HTC without prior statistics or label semantics. In this paper, we propose Hierarchy-aware Tree Isomorphism Network (HiTIN) to enhance the text representations with only syntactic information of the label hierarchy. Specifically, we convert the label hierarchy into an unweighted tree structure, termed coding tree, with the guidance of structural entropy. Then we design a structure encoder to incorporate hierarchy-aware information in the coding tree into text representations. Besides the text encoder, HiTIN only contains a few multi-layer perceptions and linear transformations, which greatly saves memory. We conduct experiments on three commonly used datasets and the results demonstrate that HiTIN could achieve better test performance and less memory consumption than state-of-the-art (SOTA) methods.

Adversarial Learning Data Augmentation for Graph Contrastive Learning in Recommendation

Recently, Graph Neural Networks (GNNs) achieve remarkable success in Recommendation. To reduce the influence of data sparsity, Graph Contrastive Learning (GCL) is adopted in GNN-based CF methods for enhancing performance. Most GCL methods consist of data augmentation and contrastive loss (e.g., InfoNCE). GCL methods construct the contrastive pairs by hand-crafted graph augmentations and maximize the agreement between different views of the same node compared to that of other nodes, which is known as the InfoMax principle. However, improper data augmentation will hinder the performance of GCL. InfoMin principle, that the good set of views shares minimal information and gives guidelines to design better data augmentation. In this paper, we first propose a new data augmentation (i.e., edge-operating including edge-adding and edge-dropping). Then, guided by InfoMin principle, we propose a novel theoretical guiding contrastive learning framework, named Learnable Data Augmentation for Graph Contrastive Learning (LDA-GCL). Our methods include data augmentation learning and graph contrastive learning, which follow the InfoMin and InfoMax principles, respectively. In implementation, our methods optimize the adversarial loss function to learn data augmentation and effective representations of users and items. Extensive experiments on four public benchmark datasets demonstrate the effectiveness of LDA-GCL.