PAPILLON: PrivAcy Preservation from Internet-based and Local Language MOdel ENsembles

Users can divulge sensitive information to proprietary LLM providers, raising significant privacy concerns. While open-source models, hosted locally on the user's machine, alleviate some concerns, models that users can host locally are often less capable than proprietary frontier models. Toward preserving user privacy while retaining the best quality, we propose Privacy-Conscious Delegation, a novel task for chaining API-based and local models. We utilize recent public collections of user-LLM interactions to construct a natural benchmark called PUPA, which contains personally identifiable information (PII). To study potential approaches, we devise PAPILLON, a multi-stage LLM pipeline that uses prompt optimization to address a simpler version of our task. Our best pipeline maintains high response quality for 85.5% of user queries while restricting privacy leakage to only 7.5%. We still leave a large margin to the generation quality of proprietary LLMs for future work. Our data and code will be available at https://github.com/siyan-sylvia-li/PAPILLON.

From Pixels to Personas: Investigating and Modeling Self-Anthropomorphism in Human-Robot Dialogues

Self-anthropomorphism in robots manifests itself through their display of human-like characteristics in dialogue, such as expressing preferences and emotions. Our study systematically analyzes self-anthropomorphic expression within various dialogue datasets, outlining the contrasts between self-anthropomorphic and non-self-anthropomorphic responses in dialogue systems. We show significant differences in these two types of responses and propose transitioning from one type to the other. We also introduce Pix2Persona, a novel dataset aimed at developing ethical and engaging AI systems in various embodiments. This dataset preserves the original dialogues from existing corpora and enhances them with paired responses: self-anthropomorphic and non-self-anthropomorphic for each original bot response. Our work not only uncovers a new category of bot responses that were previously under-explored but also lays the groundwork for future studies about dynamically adjusting self-anthropomorphism levels in AI systems to align with ethical standards and user expectations.

CREAM: Comparison-Based Reference-Free ELO-Ranked Automatic Evaluation for Meeting Summarization

Large Language Models (LLMs) have spurred interest in automatic evaluation methods for summarization, offering a faster, more cost-effective alternative to human evaluation. However, existing methods often fall short when applied to complex tasks like long-context summarizations and dialogue-based meeting summarizations. In this paper, we introduce CREAM (Comparison-Based Reference-Free Elo-Ranked Automatic Evaluation for Meeting Summarization), a novel framework that addresses the unique challenges of evaluating meeting summaries. CREAM leverages a combination of chain-of-thought reasoning and key facts alignment to assess conciseness and completeness of model-generated summaries without requiring reference. By employing an ELO ranking system, our approach provides a robust mechanism for comparing the quality of different models or prompt configurations.

NovAScore: A New Automated Metric for Evaluating Document Level Novelty

The rapid expansion of online content has intensified the issue of information redundancy, underscoring the need for solutions that can identify genuinely new information. Despite this challenge, the research community has seen a decline in focus on novelty detection, particularly with the rise of large language models (LLMs). Additionally, previous approaches have relied heavily on human annotation, which is time-consuming, costly, and particularly challenging when annotators must compare a target document against a vast number of historical documents. In this work, we introduce NovAScore (Novelty Evaluation in Atomicity Score), an automated metric for evaluating document-level novelty. NovAScore aggregates the novelty and salience scores of atomic information, providing high interpretability and a detailed analysis of a document's novelty. With its dynamic weight adjustment scheme, NovAScore offers enhanced flexibility and an additional dimension to assess both the novelty level and the importance of information within a document. Our experiments show that NovAScore strongly correlates with human judgments of novelty, achieving a 0.626 Point-Biserial correlation on the TAP-DLND 1.0 dataset and a 0.920 Pearson correlation on an internal human-annotated dataset.

Beyond Silent Letters: Amplifying LLMs in Emotion Recognition with Vocal Nuances

This paper introduces a novel approach to emotion detection in speech using Large Language Models (LLMs). We address the limitation of LLMs in processing audio inputs by translating speech characteristics into natural language descriptions. Our method integrates these descriptions into text prompts, enabling LLMs to perform multimodal emotion analysis without architectural modifications. We evaluate our approach on two datasets: IEMOCAP and MELD, demonstrating significant improvements in emotion recognition accuracy, particularly for high-quality audio data. Our experiments show that incorporating speech descriptions yields a 2 percentage point increase in weighted F1 score on IEMOCAP (from 70.111\% to 72.596\%). We also compare various LLM architectures and explore the effectiveness of different feature representations. Our findings highlight the potential of this approach in enhancing emotion detection capabilities of LLMs and underscore the importance of audio quality in speech-based emotion recognition tasks. We'll release the source code on Github.

EDEN: Empathetic Dialogues for English learning

Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support, which, in turn, predicts increased student grit.

Defending Against Social Engineering Attacks in the Age of LLMs

The proliferation of Large Language Models (LLMs) poses challenges in detecting and mitigating digital deception, as these models can emulate human conversational patterns and facilitate chat-based social engineering (CSE) attacks. This study investigates the dual capabilities of LLMs as both facilitators and defenders against CSE threats. We develop a novel dataset, SEConvo, simulating CSE scenarios in academic and recruitment contexts, and designed to examine how LLMs can be exploited in these situations. Our findings reveal that, while off-the-shelf LLMs generate high-quality CSE content, their detection capabilities are suboptimal, leading to increased operational costs for defense. In response, we propose ConvoSentinel, a modular defense pipeline that improves detection at both the message and the conversation levels, offering enhanced adaptability and cost-effectiveness. The retrieval-augmented module in ConvoSentinel identifies malicious intent by comparing messages to a database of similar conversations, enhancing CSE detection at all stages. Our study highlights the need for advanced strategies to leverage LLMs in cybersecurity.

Exploring Robustness in Doctor-Patient Conversation Summarization: An Analysis of Out-of-Domain SOAP Notes

Summarizing medical conversations poses unique challenges due to the specialized domain and the difficulty of collecting in-domain training data. In this study, we investigate the performance of state-of-the-art doctor-patient conversation generative summarization models on the out-of-domain data. We divide the summarization model of doctor-patient conversation into two configurations: (1) a general model, without specifying subjective (S), objective (O), and assessment (A) and plan (P) notes; (2) a SOAP-oriented model that generates a summary with SOAP sections. We analyzed the limitations and strengths of the fine-tuning language model-based methods and GPTs on both configurations. We also conducted a Linguistic Inquiry and Word Count analysis to compare the SOAP notes from different datasets. The results exhibit a strong correlation for reference notes across different datasets, indicating that format mismatch (i.e., discrepancies in word distribution) is not the main cause of performance decline on out-of-domain data. Lastly, a detailed analysis of SOAP notes is included to provide insights into missing information and hallucinations introduced by the models.

Enhancing Pre-Trained Generative Language Models with Question Attended Span Extraction on Machine Reading Comprehension

Machine Reading Comprehension (MRC) poses a significant challenge in the field of Natural Language Processing (NLP). While mainstream MRC methods predominantly leverage extractive strategies using encoder-only models such as BERT, generative approaches face the issue of out-of-control generation -- a critical problem where answers generated are often incorrect, irrelevant, or unfaithful to the source text. To address these limitations in generative models for MRC, we introduce the Question-Attended Span Extraction (QASE) module. Integrated during the fine-tuning phase of pre-trained generative language models (PLMs), QASE significantly enhances their performance, allowing them to surpass the extractive capabilities of advanced Large Language Models (LLMs) such as GPT-4. Notably, these gains in performance do not come with an increase in computational demands. The efficacy of the QASE module has been rigorously tested across various datasets, consistently achieving or even surpassing state-of-the-art (SOTA) results.

Using Adaptive Empathetic Responses for Teaching English

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion detection via audio, for recognizing empathetic feedback opportunities in language learning. We then build the first spoken English-teaching chatbot with adaptive, empathetic feedback. This feedback is synthesized through automatic prompt optimization of ChatGPT and is evaluated with English learners. We demonstrate the effectiveness of our system through a preliminary user study.