Uncovering Factor Level Preferences to Improve Human-Model Alignment

Despite advancements in Large Language Model (LLM) alignment, understanding the reasons behind LLM preferences remains crucial for bridging the gap between desired and actual behavior. LLMs often exhibit biases or tendencies that diverge from human preferences, such as favoring certain writing styles or producing overly verbose outputs. However, current methods for evaluating preference alignment often lack explainability, relying on coarse-grained comparisons. To address this, we introduce PROFILE (PRObing Factors of InfLuence for Explainability), a novel framework that uncovers and quantifies the influence of specific factors driving preferences. PROFILE's factor level analysis explains the 'why' behind human-model alignment and misalignment, offering insights into the direction of model improvement. We apply PROFILE to analyze human and LLM preferences across three tasks: summarization, helpful response generation, and document-based question-answering. Our factor level analysis reveals a substantial discrepancy between human and LLM preferences in generation tasks, whereas LLMs show strong alignment with human preferences in evaluation tasks. We demonstrate how leveraging factor level insights, including addressing misaligned factors or exploiting the generation-evaluation gap, can improve alignment with human preferences. This work underscores the importance of explainable preference analysis and highlights PROFILE's potential to provide valuable training signals, driving further improvements in human-model alignment.

BLEnD: A Benchmark for LLMs on Everyday Knowledge in Diverse Cultures and Languages

Large language models (LLMs) often lack culture-specific knowledge of daily life, especially across diverse regions and non-English languages. Existing benchmarks for evaluating LLMs' cultural sensitivities are limited to a single language or collected from online sources such as Wikipedia, which do not reflect the mundane everyday lifestyles of diverse regions. That is, information about the food people eat for their birthday celebrations, spices they typically use, musical instruments youngsters play, or the sports they practice in school is common cultural knowledge but uncommon in easily collected online sources, especially for underrepresented cultures. To address this issue, we introduce BLEnD, a hand-crafted benchmark designed to evaluate LLMs' everyday knowledge across diverse cultures and languages. BLEnD comprises 52.6k question-answer pairs from 16 countries/regions, in 13 different languages, including low-resource ones such as Amharic, Assamese, Azerbaijani, Hausa, and Sundanese. We construct the benchmark to include two formats of questions: short-answer and multiple-choice. We show that LLMs perform better for cultures that are highly represented online, with a maximum 57.34% difference in GPT-4, the best-performing model, in the short-answer format. For cultures represented by mid-to-high-resource languages, LLMs perform better in their local languages, but for cultures represented by low-resource languages, LLMs perform better in English than the local languages. We make our dataset publicly available at: https://github.com/nlee0212/BLEnD.

CLIcK: A Benchmark Dataset of Cultural and Linguistic Intelligence in Korean

Despite the rapid development of large language models (LLMs) for the Korean language, there remains an obvious lack of benchmark datasets that test the requisite Korean cultural and linguistic knowledge. Because many existing Korean benchmark datasets are derived from the English counterparts through translation, they often overlook the different cultural contexts. For the few benchmark datasets that are sourced from Korean data capturing cultural knowledge, only narrow tasks such as bias and hate speech detection are offered. To address this gap, we introduce a benchmark of Cultural and Linguistic Intelligence in Korean (CLIcK), a dataset comprising 1,995 QA pairs. CLIcK sources its data from official Korean exams and textbooks, partitioning the questions into eleven categories under the two main categories of language and culture. For each instance in CLIcK, we provide fine-grained annotation of which cultural and linguistic knowledge is required to answer the question correctly. Using CLIcK, we test 13 language models to assess their performance. Our evaluation uncovers insights into their performances across the categories, as well as the diverse factors affecting their comprehension. CLIcK offers the first large-scale comprehensive Korean-centric analysis of LLMs' proficiency in Korean culture and language.

Multi-FAct: Assessing Multilingual LLMs' Multi-Regional Knowledge using FActScore

Large Language Models (LLMs) are prone to factuality hallucination, generating text that contradicts established knowledge. While extensive research has addressed this in English, little is known about multilingual LLMs. This paper systematically evaluates multilingual LLMs' factual accuracy across languages and geographic regions. We introduce a novel pipeline for multilingual factuality evaluation, adapting FActScore(Min et al., 2023) for diverse languages. Our analysis across nine languages reveals that English consistently outperforms others in factual accuracy and quantity of generated facts. Furthermore, multilingual models demonstrate a bias towards factual information from Western continents. These findings highlight the need for improved multilingual factuality assessment and underscore geographical biases in LLMs' fact generation.

The Generative AI Paradox on Evaluation: What It Can Solve, It May Not Evaluate

This paper explores the assumption that Large Language Models (LLMs) skilled in generation tasks are equally adept as evaluators. We assess the performance of three LLMs and one open-source LM in Question-Answering (QA) and evaluation tasks using the TriviaQA (Joshi et al., 2017) dataset. Results indicate a significant disparity, with LLMs exhibiting lower performance in evaluation tasks compared to generation tasks. Intriguingly, we discover instances of unfaithful evaluation where models accurately evaluate answers in areas where they lack competence, underscoring the need to examine the faithfulness and trustworthiness of LLMs as evaluators. This study contributes to the understanding of "the Generative AI Paradox" (West et al., 2023), highlighting a need to explore the correlation between generative excellence and evaluation proficiency, and the necessity to scrutinize the faithfulness aspect in model evaluations.