Mapping the Podcast Ecosystem with the Structured Podcast Research Corpus

Podcasts provide highly diverse content to a massive listener base through a unique on-demand modality. However, limited data has prevented large-scale computational analysis of the podcast ecosystem. To fill this gap, we introduce a massive dataset of over 1.1M podcast transcripts that is largely comprehensive of all English language podcasts available through public RSS feeds from May and June of 2020. This data is not limited to text, but rather includes audio features and speaker turns for a subset of 370K episodes, and speaker role inferences and other metadata for all 1.1M episodes. Using this data, we also conduct a foundational investigation into the content, structure, and responsiveness of this ecosystem. Together, our data and analyses open the door to continued computational research of this popular and impactful medium.

A Test of Time: Predicting the Sustainable Success of Online Collaboration in Wikipedia

The Internet has significantly expanded the potential for global collaboration, allowing millions of users to contribute to collective projects like Wikipedia. While prior work has assessed the success of online collaborations, most approaches are time-agnostic, evaluating success without considering its longevity. Research on the factors that ensure the long-term preservation of high-quality standards in online collaboration is scarce. In this study, we address this gap. We propose a novel metric, `Sustainable Success,' which measures the ability of collaborative efforts to maintain their quality over time. Using Wikipedia as a case study, we introduce the SustainPedia dataset, which compiles data from over 40K Wikipedia articles, including each article's sustainable success label and more than 300 explanatory features such as edit history, user experience, and team composition. Using this dataset, we develop machine learning models to predict the sustainable success of Wikipedia articles. Our best-performing model achieves a high AU-ROC score of 0.88 on average. Our analysis reveals important insights. For example, we find that the longer an article takes to be recognized as high-quality, the more likely it is to maintain that status over time (i.e., be sustainable). Additionally, user experience emerged as the most critical predictor of sustainability. Our analysis provides insights into broader collective actions beyond Wikipedia (e.g., online activism, crowdsourced open-source software), where the same social dynamics that drive success on Wikipedia might play a role. We make all data and code used for this study publicly available for further research.

SPRIG: Improving Large Language Model Performance by System Prompt Optimization

Large Language Models (LLMs) have shown impressive capabilities in many scenarios, but their performance depends, in part, on the choice of prompt. Past research has focused on optimizing prompts specific to a task. However, much less attention has been given to optimizing the general instructions included in a prompt, known as a system prompt. To address this gap, we propose SPRIG, an edit-based genetic algorithm that iteratively constructs prompts from prespecified components to maximize the model's performance in general scenarios. We evaluate the performance of system prompts on a collection of 47 different types of tasks to ensure generalizability. Our study finds that a single optimized system prompt performs on par with task prompts optimized for each individual task. Moreover, combining system and task-level optimizations leads to further improvement, which showcases their complementary nature. Experiments also reveal that the optimized system prompts generalize effectively across model families, parameter sizes, and languages. This study provides insights into the role of system-level instructions in maximizing LLM potential.

Real or Robotic? Assessing Whether LLMs Accurately Simulate Qualities of Human Responses in Dialogue

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs) to simulate both human-human and human-LLM interactions, as they have been shown to generate convincingly human-like text in many settings. However, to what extent do LLM-based simulations \textit{actually} reflect human dialogues? In this work, we answer this question by generating a large-scale dataset of 100,000 paired LLM-LLM and human-LLM dialogues from the WildChat dataset and quantifying how well the LLM simulations align with their human counterparts. Overall, we find relatively low alignment between simulations and human interactions, demonstrating a systematic divergence along the multiple textual properties, including style and content. Further, in comparisons of English, Chinese, and Russian dialogues, we find that models perform similarly. Our results suggest that LLMs generally perform better when the human themself writes in a way that is more similar to the LLM's own style.

The Language of Trauma: Modeling Traumatic Event Descriptions Across Domains with Explainable AI

Psychological trauma can manifest following various distressing events and is captured in diverse online contexts. However, studies traditionally focus on a single aspect of trauma, often neglecting the transferability of findings across different scenarios. We address this gap by training language models with progressing complexity on trauma-related datasets, including genocide-related court data, a Reddit dataset on post-traumatic stress disorder (PTSD), counseling conversations, and Incel forum posts. Our results show that the fine-tuned RoBERTa model excels in predicting traumatic events across domains, slightly outperforming large language models like GPT-4. Additionally, SLALOM-feature scores and conceptual explanations effectively differentiate and cluster trauma-related language, highlighting different trauma aspects and identifying sexual abuse and experiences related to death as a common traumatic event across all datasets. This transferability is crucial as it allows for the development of tools to enhance trauma detection and intervention in diverse populations and settings.

The Role of Network and Identity in the Diffusion of Hashtags

Although the spread of behaviors is influenced by many social factors, existing literature tends to study the effects of single factors -- most often, properties of the social network -- on the final cascade. In order to move towards a more integrated view of cascades, this paper offers the first comprehensive investigation into the role of two social factors in the diffusion of 1,337 popular hashtags representing the production of novel culture on Twitter: 1) the topology of the Twitter social network and 2) performance of each user's probable demographic identity. Here, we show that cascades are best modeled using a combination of network and identity, rather than either factor alone. This combined model best reproduces a composite index of ten cascade properties across all 1,337 hashtags. However, there is important heterogeneity in what social factors are required to reproduce different properties of hashtag cascades. For instance, while a combined network+identity model best predicts the popularity of cascades, a network-only model has better performance in predicting cascade growth and an identity-only model in adopter composition. We are able to predict what type of hashtag is best modeled by each combination of features and use this to further improve performance. Additionally, consistent with prior literature on the combined network+identity model most outperforms the single-factor counterfactuals among hashtags used for expressing racial or regional identity, stance-taking, talking about sports, or variants of existing cultural trends with very slow- or fast-growing communicative need. In sum, our results imply the utility of multi-factor models in predicting cascades, in order to account for the varied ways in which network, identity, and other social factors play a role in the diffusion of hashtags on Twitter.

ValueScope: Unveiling Implicit Norms and Values via Return Potential Model of Social Interactions

This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and analyze linguistic and stylistic expressions across 13 Reddit communities categorized under gender, politics, science, and finance. Our analysis provides a quantitative foundation showing that even closely related communities exhibit remarkably diverse norms. This diversity supports existing theories and adds a new dimension--community preference--to understanding community interactions. ValueScope not only delineates differing social norms among communities but also effectively traces their evolution and the influence of significant external events like the U.S. presidential elections and the emergence of new sub-communities. The framework thus highlights the pivotal role of social norms in shaping online interactions, presenting a substantial advance in both the theory and application of social norm studies in digital spaces.

Towards Bidirectional Human-AI Alignment: A Systematic Review for Clarifications, Framework, and Future Directions

Recent advancements in general-purpose AI have highlighted the importance of guiding AI systems towards the intended goals, ethical principles, and values of individuals and groups, a concept broadly recognized as alignment. However, the lack of clarified definitions and scopes of human-AI alignment poses a significant obstacle, hampering collaborative efforts across research domains to achieve this alignment. In particular, ML- and philosophy-oriented alignment research often views AI alignment as a static, unidirectional process (i.e., aiming to ensure that AI systems' objectives match humans) rather than an ongoing, mutual alignment problem [429]. This perspective largely neglects the long-term interaction and dynamic changes of alignment. To understand these gaps, we introduce a systematic review of over 400 papers published between 2019 and January 2024, spanning multiple domains such as Human-Computer Interaction (HCI), Natural Language Processing (NLP), Machine Learning (ML), and others. We characterize, define and scope human-AI alignment. From this, we present a conceptual framework of "Bidirectional Human-AI Alignment" to organize the literature from a human-centered perspective. This framework encompasses both 1) conventional studies of aligning AI to humans that ensures AI produces the intended outcomes determined by humans, and 2) a proposed concept of aligning humans to AI, which aims to help individuals and society adjust to AI advancements both cognitively and behaviorally. Additionally, we articulate the key findings derived from literature analysis, including discussions about human values, interaction techniques, and evaluations. To pave the way for future studies, we envision three key challenges for future directions and propose examples of potential future solutions.

A Multilingual Similarity Dataset for News Article Frame

Understanding the writing frame of news articles is vital for addressing social issues, and thus has attracted notable attention in the fields of communication studies. Yet, assessing such news article frames remains a challenge due to the absence of a concrete and unified standard dataset that considers the comprehensive nuances within news content. To address this gap, we introduce an extended version of a large labeled news article dataset with 16,687 new labeled pairs. Leveraging the pairwise comparison of news articles, our method frees the work of manual identification of frame classes in traditional news frame analysis studies. Overall we introduce the most extensive cross-lingual news article similarity dataset available to date with 26,555 labeled news article pairs across 10 languages. Each data point has been meticulously annotated according to a codebook detailing eight critical aspects of news content, under a human-in-the-loop framework. Application examples demonstrate its potential in unearthing country communities within global news coverage, exposing media bias among news outlets, and quantifying the factors related to news creation. We envision that this news similarity dataset will broaden our understanding of the media ecosystem in terms of news coverage of events and perspectives across countries, locations, languages, and other social constructs. By doing so, it can catalyze advancements in social science research and applied methodologies, thereby exerting a profound impact on our society.

The Call for Socially Aware Language Technologies

Language technologies have made enormous progress, especially with the introduction of large language models (LLMs). On traditional tasks such as machine translation and sentiment analysis, these models perform at near-human level. These advances can, however, exacerbate a variety of issues that models have traditionally struggled with, such as bias, evaluation, and risks. In this position paper, we argue that many of these issues share a common core: a lack of awareness of the factors, context, and implications of the social environment in which NLP operates, which we call social awareness. While NLP is getting better at solving the formal linguistic aspects, limited progress has been made in adding the social awareness required for language applications to work in all situations for all users. Integrating social awareness into NLP models will make applications more natural, helpful, and safe, and will open up new possibilities. Thus we argue that substantial challenges remain for NLP to develop social awareness and that we are just at the beginning of a new era for the field.