Abstract:English, as a very high-resource language, enables the pretraining of high-quality large language models (LLMs). The same cannot be said for most other languages, as leading LLMs still underperform for non-English languages, likely due to a gap in the quality and diversity of the available multilingual pretraining corpora. In this work, we find that machine-translated text from a single high-quality source language can contribute significantly to the pretraining of multilingual LLMs. We translate FineWeb-Edu, a high-quality English web dataset, into French, German, and Spanish, resulting in a final 300B-token dataset, which we call TransWeb-Edu, and pretrain a 1.3B-parameter model, CuatroLLM, from scratch on this dataset. Across five non-English reasoning tasks, we show that CuatroLLM matches or outperforms state-of-the-art multilingual models trained using closed data, such as Llama3.2 and Gemma2, despite using an order of magnitude less data, such as about 6% of the tokens used for Llama3.2's training. We further demonstrate that with additional domain-specific pretraining, amounting to less than 1% of TransWeb-Edu, CuatroLLM surpasses the state of the art in multilingual reasoning. To promote reproducibility, we release our corpus, models, and training pipeline under open licenses at hf.co/britllm/CuatroLLM.
Abstract:Food is a rich and varied dimension of cultural heritage, crucial to both individuals and social groups. To bridge the gap in the literature on the often-overlooked regional diversity in this domain, we introduce FoodieQA, a manually curated, fine-grained image-text dataset capturing the intricate features of food cultures across various regions in China. We evaluate vision-language Models (VLMs) and large language models (LLMs) on newly collected, unseen food images and corresponding questions. FoodieQA comprises three multiple-choice question-answering tasks where models need to answer questions based on multiple images, a single image, and text-only descriptions, respectively. While LLMs excel at text-based question answering, surpassing human accuracy, the open-sourced VLMs still fall short by 41\% on multi-image and 21\% on single-image VQA tasks, although closed-weights models perform closer to human levels (within 10\%). Our findings highlight that understanding food and its cultural implications remains a challenging and under-explored direction.
Abstract:Diffusion models are the state of the art in text-to-image generation, but their perceptual variability remains understudied. In this paper, we examine how prompts affect image variability in black-box diffusion-based models. We propose W1KP, a human-calibrated measure of variability in a set of images, bootstrapped from existing image-pair perceptual distances. Current datasets do not cover recent diffusion models, thus we curate three test sets for evaluation. Our best perceptual distance outperforms nine baselines by up to 18 points in accuracy, and our calibration matches graded human judgements 78% of the time. Using W1KP, we study prompt reusability and show that Imagen prompts can be reused for 10-50 random seeds before new images become too similar to already generated images, while Stable Diffusion XL and DALL-E 3 can be reused 50-200 times. Lastly, we analyze 56 linguistic features of real prompts, finding that the prompt's length, CLIP embedding norm, concreteness, and word senses influence variability most. As far as we are aware, we are the first to analyze diffusion variability from a visuolinguistic perspective. Our project page is at http://w1kp.com
Abstract:Recent advancements in retrieval-augmented models for image captioning highlight the significance of retrieving related captions for efficient, lightweight models with strong domain-transfer capabilities. While these models demonstrate the success of retrieval augmentation, retrieval models are still far from perfect in practice. Retrieved information can sometimes mislead the model generation, negatively impacting performance. In this paper, we analyze the robustness of the SmallCap retrieval-augmented captioning model. Our analysis shows that SmallCap is sensitive to tokens that appear in the majority of the retrieved captions, and integrated gradients attribution shows that those tokens are likely copied into the final caption. Given these findings, we propose to train the model by sampling retrieved captions from more diverse sets. This reduces the probability that the model learns to copy majority tokens and improves both in-domain and cross-domain performance effectively.
Abstract:Customer service is how companies interface with their customers. It can contribute heavily towards the overall customer satisfaction. However, high-quality service can become expensive, creating an incentive to make it as cost efficient as possible and prompting most companies to utilize AI-powered assistants, or "chat bots". On the other hand, human-to-human interaction is still desired by customers, especially when it comes to complex scenarios such as disputes and sensitive topics like bill payment. This raises the bar for customer service agents. They need to accurately understand the customer's question or concern, identify a solution that is acceptable yet feasible (and within the company's policy), all while handling multiple conversations at once. In this work, we introduce "Ask Me Anything" (AMA) as an add-on feature to an agent-facing customer service interface. AMA allows agents to ask questions to a large language model (LLM) on demand, as they are handling customer conversations -- the LLM provides accurate responses in real-time, reducing the amount of context switching the agent needs. In our internal experiments, we find that agents using AMA versus a traditional search experience spend approximately 10% fewer seconds per conversation containing a search, translating to millions of dollars of savings annually. Agents that used the AMA feature provided positive feedback nearly 80% of the time, demonstrating its usefulness as an AI-assisted feature for customer care.
Abstract:Listwise rerankers based on large language models (LLM) are the zero-shot state-of-the-art. However, current works in this direction all depend on the GPT models, making it a single point of failure in scientific reproducibility. Moreover, it raises the concern that the current research findings only hold for GPT models but not LLM in general. In this work, we lift this pre-condition and build for the first time effective listwise rerankers without any form of dependency on GPT. Our passage retrieval experiments show that our best list se reranker surpasses the listwise rerankers based on GPT-3.5 by 13% and achieves 97% effectiveness of the ones built on GPT-4. Our results also show that the existing training datasets, which were expressly constructed for pointwise ranking, are insufficient for building such listwise rerankers. Instead, high-quality listwise ranking data is required and crucial, calling for further work on building human-annotated listwise data resources.
Abstract:Do large language models (LLMs) exhibit sociodemographic biases, even when they decline to respond? To bypass their refusal to "speak," we study this research question by probing contextualized embeddings and exploring whether this bias is encoded in its latent representations. We propose a logistic Bradley-Terry probe which predicts word pair preferences of LLMs from the words' hidden vectors. We first validate our probe on three pair preference tasks and thirteen LLMs, where we outperform the word embedding association test (WEAT), a standard approach in testing for implicit association, by a relative 27% in error rate. We also find that word pair preferences are best represented in the middle layers. Next, we transfer probes trained on harmless tasks (e.g., pick the larger number) to controversial ones (compare ethnicities) to examine biases in nationality, politics, religion, and gender. We observe substantial bias for all target classes: for instance, the Mistral model implicitly prefers Europe to Africa, Christianity to Judaism, and left-wing to right-wing politics, despite declining to answer. This suggests that instruction fine-tuning does not necessarily debias contextualized embeddings. Our codebase is at https://github.com/castorini/biasprobe.
Abstract:Large language models (LLMs) exhibit positional bias in how they use context, which especially complicates listwise ranking. To address this, we propose permutation self-consistency, a form of self-consistency over ranking list outputs of black-box LLMs. Our key idea is to marginalize out different list orders in the prompt to produce an order-independent ranking with less positional bias. First, given some input prompt, we repeatedly shuffle the list in the prompt and pass it through the LLM while holding the instructions the same. Next, we aggregate the resulting sample of rankings by computing the central ranking closest in distance to all of them, marginalizing out prompt order biases in the process. Theoretically, we prove the robustness of our method, showing convergence to the true ranking in the presence of random perturbations. Empirically, on five list-ranking datasets in sorting and passage reranking, our approach improves scores from conventional inference by up to 7-18% for GPT-3.5 and 8-16% for LLaMA v2 (70B), surpassing the previous state of the art in passage reranking. Our code is at https://github.com/castorini/perm-sc.
Abstract:Deep neural networks (DNNs) are often used for text classification tasks as they usually achieve high levels of accuracy. However, DNNs can be computationally intensive with billions of parameters and large amounts of labeled data, which can make them expensive to use, to optimize and to transfer to out-of-distribution (OOD) cases in practice. In this paper, we propose a non-parametric alternative to DNNs that's easy, light-weight and universal in text classification: a combination of a simple compressor like gzip with a $k$-nearest-neighbor classifier. Without any training, pre-training or fine-tuning, our method achieves results that are competitive with non-pretrained deep learning methods on six in-distributed datasets. It even outperforms BERT on all five OOD datasets, including four low-resource languages. Our method also performs particularly well in few-shot settings where labeled data are too scarce for DNNs to achieve a satisfying accuracy.
Abstract:End-to-end automatic speech recognition systems represent the state of the art, but they rely on thousands of hours of manually annotated speech for training, as well as heavyweight computation for inference. Of course, this impedes commercialization since most companies lack vast human and computational resources. In this paper, we explore training and deploying an ASR system in the label-scarce, compute-limited setting. To reduce human labor, we use a third-party ASR system as a weak supervision source, supplemented with labeling functions derived from implicit user feedback. To accelerate inference, we propose to route production-time queries across a pool of CUDA graphs of varying input lengths, the distribution of which best matches the traffic's. Compared to our third-party ASR, we achieve a relative improvement in word-error rate of 8% and a speedup of 600%. Our system, called SpeechNet, currently serves 12 million queries per day on our voice-enabled smart television. To our knowledge, this is the first time a large-scale, Wav2vec-based deployment has been described in the academic literature.