Improving GenIR Systems Based on User Feedback

In this chapter, we discuss how to improve the GenIR systems based on user feedback. Before describing the approaches, it is necessary to be aware that the concept of "user" has been extended in the interactions with the GenIR systems. Different types of feedback information and strategies are also provided. Then the alignment techniques are highlighted in terms of objectives and methods. Following this, various ways of learning from user feedback in GenIR are presented, including continual learning, learning and ranking in the conversational context, and prompt learning. Through this comprehensive exploration, it becomes evident that innovative techniques are being proposed beyond traditional methods of utilizing user feedback, and contribute significantly to the evolution of GenIR in the new era. We also summarize some challenging topics and future directions that require further investigation.

Foundations of GenIR

The chapter discusses the foundational impact of modern generative AI models on information access (IA) systems. In contrast to traditional AI, the large-scale training and superior data modeling of generative AI models enable them to produce high-quality, human-like responses, which brings brand new opportunities for the development of IA paradigms. In this chapter, we identify and introduce two of them in details, i.e., information generation and information synthesis. Information generation allows AI to create tailored content addressing user needs directly, enhancing user experience with immediate, relevant outputs. Information synthesis leverages the ability of generative AI to integrate and reorganize existing information, providing grounded responses and mitigating issues like model hallucination, which is particularly valuable in scenarios requiring precision and external knowledge. This chapter delves into the foundational aspects of generative models, including architecture, scaling, and training, and discusses their applications in multi-modal scenarios. Additionally, it examines the retrieval-augmented generation paradigm and other methods for corpus modeling and understanding, demonstrating how generative AI can enhance information access systems. It also summarizes potential challenges and fruitful directions for future studies.

Unsupervised dense retrieval with conterfactual contrastive learning

Efficiently retrieving a concise set of candidates from a large document corpus remains a pivotal challenge in Information Retrieval (IR). Neural retrieval models, particularly dense retrieval models built with transformers and pretrained language models, have been popular due to their superior performance. However, criticisms have also been raised on their lack of explainability and vulnerability to adversarial attacks. In response to these challenges, we propose to improve the robustness of dense retrieval models by enhancing their sensitivity of fine-graned relevance signals. A model achieving sensitivity in this context should exhibit high variances when documents' key passages determining their relevance to queries have been modified, while maintaining low variances for other changes in irrelevant passages. This sensitivity allows a dense retrieval model to produce robust results with respect to attacks that try to promote documents without actually increasing their relevance. It also makes it possible to analyze which part of a document is actually relevant to a query, and thus improve the explainability of the retrieval model. Motivated by causality and counterfactual analysis, we propose a series of counterfactual regularization methods based on game theory and unsupervised learning with counterfactual passages. Experiments show that, our method can extract key passages without reliance on the passage-level relevance annotations. Moreover, the regularized dense retrieval models exhibit heightened robustness against adversarial attacks, surpassing the state-of-the-art anti-attack methods.

LegalAgentBench: Evaluating LLM Agents in Legal Domain

With the increasing intelligence and autonomy of LLM agents, their potential applications in the legal domain are becoming increasingly apparent. However, existing general-domain benchmarks cannot fully capture the complexity and subtle nuances of real-world judicial cognition and decision-making. Therefore, we propose LegalAgentBench, a comprehensive benchmark specifically designed to evaluate LLM Agents in the Chinese legal domain. LegalAgentBench includes 17 corpora from real-world legal scenarios and provides 37 tools for interacting with external knowledge. We designed a scalable task construction framework and carefully annotated 300 tasks. These tasks span various types, including multi-hop reasoning and writing, and range across different difficulty levels, effectively reflecting the complexity of real-world legal scenarios. Moreover, beyond evaluating final success, LegalAgentBench incorporates keyword analysis during intermediate processes to calculate progress rates, enabling more fine-grained evaluation. We evaluated eight popular LLMs, highlighting the strengths, limitations, and potential areas for improvement of existing models and methods. LegalAgentBench sets a new benchmark for the practical application of LLMs in the legal domain, with its code and data available at \url{https://github.com/CSHaitao/LegalAgentBench}.

Knowledge Editing through Chain-of-Thought

Large Language Models (LLMs) have demonstrated exceptional capabilities across a wide range of natural language processing (NLP) tasks. However, keeping these models up-to-date with evolving world knowledge remains a significant challenge due to the high costs of frequent retraining. To address this challenge, knowledge editing techniques have emerged to update LLMs with new information without rebuilding the model from scratch. Among these, the in-context editing paradigm stands out for its effectiveness in integrating new knowledge while preserving the model's original capabilities. Despite its potential, existing in-context knowledge editing methods are often task-specific, focusing primarily on multi-hop QA tasks using structured knowledge triples. Moreover, their reliance on few-shot prompting for task decomposition makes them unstable and less effective in generalizing across diverse tasks. In response to these limitations, we propose EditCoT, a novel knowledge editing framework that flexibly and efficiently updates LLMs across various tasks without retraining. EditCoT works by generating a chain-of-thought (CoT) for a given input and then iteratively refining this CoT process using a CoT editor based on updated knowledge. We evaluate EditCoT across a diverse range of benchmarks, covering multiple languages and tasks. The results demonstrate that our approach achieves state-of-the-art performance while offering superior generalization, effectiveness, and stability compared to existing methods, marking a significant advancement in the field of knowledge updating. Code and data are available at: https://github.com/bebr2/EditCoT.

LLMs-as-Judges: A Comprehensive Survey on LLM-based Evaluation Methods

The rapid advancement of Large Language Models (LLMs) has driven their expanding application across various fields. One of the most promising applications is their role as evaluators based on natural language responses, referred to as ''LLMs-as-judges''. This framework has attracted growing attention from both academia and industry due to their excellent effectiveness, ability to generalize across tasks, and interpretability in the form of natural language. This paper presents a comprehensive survey of the LLMs-as-judges paradigm from five key perspectives: Functionality, Methodology, Applications, Meta-evaluation, and Limitations. We begin by providing a systematic definition of LLMs-as-Judges and introduce their functionality (Why use LLM judges?). Then we address methodology to construct an evaluation system with LLMs (How to use LLM judges?). Additionally, we investigate the potential domains for their application (Where to use LLM judges?) and discuss methods for evaluating them in various contexts (How to evaluate LLM judges?). Finally, we provide a detailed analysis of the limitations of LLM judges and discuss potential future directions. Through a structured and comprehensive analysis, we aim aims to provide insights on the development and application of LLMs-as-judges in both research and practice. We will continue to maintain the relevant resource list at https://github.com/CSHaitao/Awesome-LLMs-as-Judges.

CalibraEval: Calibrating Prediction Distribution to Mitigate Selection Bias in LLMs-as-Judges

The use of large language models (LLMs) as automated evaluation tools to assess the quality of generated natural language, known as LLMs-as-Judges, has demonstrated promising capabilities and is rapidly gaining widespread attention. However, when applied to pairwise comparisons of candidate responses, LLM-based evaluators often exhibit selection bias. Specifically, their judgments may become inconsistent when the option positions or ID tokens are swapped, compromising the effectiveness and fairness of the evaluation result. To address this challenge, we introduce CalibraEval, a novel label-free method for mitigating selection bias during inference. Specifically, CalibraEval reformulates debiasing as an optimization task aimed at adjusting observed prediction distributions to align with unbiased prediction distributions. To solve this optimization problem, we propose a non-parametric order-preserving algorithm (NOA). This algorithm leverages the partial order relationships between model prediction distributions, thereby eliminating the need for explicit labels and precise mathematical function modeling.Empirical evaluations of LLMs in multiple representative benchmarks demonstrate that CalibraEval effectively mitigates selection bias and improves performance compared to existing debiasing methods. This work marks a step toward building more robust and unbiased automated evaluation frameworks, paving the way for improved reliability in AI-driven assessments

LexEval: A Comprehensive Chinese Legal Benchmark for Evaluating Large Language Models

Large language models (LLMs) have made significant progress in natural language processing tasks and demonstrate considerable potential in the legal domain. However, legal applications demand high standards of accuracy, reliability, and fairness. Applying existing LLMs to legal systems without careful evaluation of their potential and limitations could pose significant risks in legal practice. To this end, we introduce a standardized comprehensive Chinese legal benchmark LexEval. This benchmark is notable in the following three aspects: (1) Ability Modeling: We propose a new taxonomy of legal cognitive abilities to organize different tasks. (2) Scale: To our knowledge, LexEval is currently the largest Chinese legal evaluation dataset, comprising 23 tasks and 14,150 questions. (3) Data: we utilize formatted existing datasets, exam datasets and newly annotated datasets by legal experts to comprehensively evaluate the various capabilities of LLMs. LexEval not only focuses on the ability of LLMs to apply fundamental legal knowledge but also dedicates efforts to examining the ethical issues involved in their application. We evaluated 38 open-source and commercial LLMs and obtained some interesting findings. The experiments and findings offer valuable insights into the challenges and potential solutions for developing Chinese legal systems and LLM evaluation pipelines. The LexEval dataset and leaderboard are publicly available at \url{https://github.com/CSHaitao/LexEval} and will be continuously updated.

LeKUBE: A Legal Knowledge Update BEnchmark

Recent advances in Large Language Models (LLMs) have significantly shaped the applications of AI in multiple fields, including the studies of legal intelligence. Trained on extensive legal texts, including statutes and legal documents, the legal LLMs can capture important legal knowledge/concepts effectively and provide important support for downstream legal applications such as legal consultancy. Yet, the dynamic nature of legal statutes and interpretations also poses new challenges to the use of LLMs in legal applications. Particularly, how to update the legal knowledge of LLMs effectively and efficiently has become an important research problem in practice. Existing benchmarks for evaluating knowledge update methods are mostly designed for the open domain and cannot address the specific challenges of the legal domain, such as the nuanced application of new legal knowledge, the complexity and lengthiness of legal regulations, and the intricate nature of legal reasoning. To address this gap, we introduce the Legal Knowledge Update BEnchmark, i.e. LeKUBE, which evaluates knowledge update methods for legal LLMs across five dimensions. Specifically, we categorize the needs of knowledge updates in the legal domain with the help of legal professionals, and then hire annotators from law schools to create synthetic updates to the Chinese Criminal and Civil Code as well as sets of questions of which the answers would change after the updates. Through a comprehensive evaluation of state-of-the-art knowledge update methods, we reveal a notable gap between existing knowledge update methods and the unique needs of the legal domain, emphasizing the need for further research and development of knowledge update mechanisms tailored for legal LLMs.

Mitigating Entity-Level Hallucination in Large Language Models

The emergence of Large Language Models (LLMs) has revolutionized how users access information, shifting from traditional search engines to direct question-and-answer interactions with LLMs. However, the widespread adoption of LLMs has revealed a significant challenge known as hallucination, wherein LLMs generate coherent yet factually inaccurate responses. This hallucination phenomenon has led to users' distrust in information retrieval systems based on LLMs. To tackle this challenge, this paper proposes Dynamic Retrieval Augmentation based on hallucination Detection (DRAD) as a novel method to detect and mitigate hallucinations in LLMs. DRAD improves upon traditional retrieval augmentation by dynamically adapting the retrieval process based on real-time hallucination detection. It features two main components: Real-time Hallucination Detection (RHD) for identifying potential hallucinations without external models, and Self-correction based on External Knowledge (SEK) for correcting these errors using external knowledge. Experiment results show that DRAD demonstrates superior performance in both detecting and mitigating hallucinations in LLMs. All of our code and data are open-sourced at https://github.com/oneal2000/EntityHallucination.