AssistantBench: Can Web Agents Solve Realistic and Time-Consuming Tasks?

Language agents, built on top of language models (LMs), are systems that can interact with complex environments, such as the open web. In this work, we examine whether such agents can perform realistic and time-consuming tasks on the web, e.g., monitoring real-estate markets or locating relevant nearby businesses. We introduce AssistantBench, a challenging new benchmark consisting of 214 realistic tasks that can be automatically evaluated, covering different scenarios and domains. We find that AssistantBench exposes the limitations of current systems, including language models and retrieval-augmented language models, as no model reaches an accuracy of more than 25 points. While closed-book LMs perform well, they exhibit low precision since they tend to hallucinate facts. State-of-the-art web agents reach a score of near zero. Additionally, we introduce SeePlanAct (SPA), a new web agent that significantly outperforms previous agents, and an ensemble of SPA and closed-book models reaches the best overall performance. Moreover, we analyze failures of current systems and highlight that web navigation remains a major challenge.

From Loops to Oops: Fallback Behaviors of Language Models Under Uncertainty

Large language models (LLMs) often exhibit undesirable behaviors, such as hallucinations and sequence repetitions. We propose to view these behaviors as fallbacks that models exhibit under uncertainty, and investigate the connection between them. We categorize fallback behaviors -- sequence repetitions, degenerate text, and hallucinations -- and extensively analyze them in models from the same family that differ by the amount of pretraining tokens, parameter count, or the inclusion of instruction-following training. Our experiments reveal a clear and consistent ordering of fallback behaviors, across all these axes: the more advanced an LLM is (i.e., trained on more tokens, has more parameters, or instruction-tuned), its fallback behavior shifts from sequence repetitions, to degenerate text, and then to hallucinations. Moreover, the same ordering is observed throughout a single generation, even for the best-performing models; as uncertainty increases, models shift from generating hallucinations to producing degenerate text and then sequence repetitions. Lastly, we demonstrate that while common decoding techniques, such as random sampling, might alleviate some unwanted behaviors like sequence repetitions, they increase harder-to-detect hallucinations.

Making Retrieval-Augmented Language Models Robust to Irrelevant Context

Retrieval-augmented language models (RALMs) hold promise to produce language understanding systems that are are factual, efficient, and up-to-date. An important desideratum of RALMs, is that retrieved information helps model performance when it is relevant, and does not harm performance when it is not. This is particularly important in multi-hop reasoning scenarios, where misuse of irrelevant evidence can lead to cascading errors. However, recent work has shown that retrieval augmentation can sometimes have a negative effect on performance. In this work, we present a thorough analysis on five open-domain question answering benchmarks, characterizing cases when retrieval reduces accuracy. We then propose two methods to mitigate this issue. First, a simple baseline that filters out retrieved passages that do not entail question-answer pairs according to a natural language inference (NLI) model. This is effective in preventing performance reduction, but at a cost of also discarding relevant passages. Thus, we propose a method for automatically generating data to fine-tune the language model to properly leverage retrieved passages, using a mix of relevant and irrelevant contexts at training time. We empirically show that even 1,000 examples suffice to train the model to be robust to irrelevant contexts while maintaining high performance on examples with relevant ones.

Evaluating the Ripple Effects of Knowledge Editing in Language Models

Modern language models capture a large body of factual knowledge. However, some facts can be incorrectly induced or become obsolete over time, resulting in factually incorrect generations. This has led to the development of various editing methods that allow updating facts encoded by the model. Evaluation of these methods has primarily focused on testing whether an individual fact has been successfully injected, and if similar predictions for other subjects have not changed. Here we argue that such evaluation is limited, since injecting one fact (e.g. ``Jack Depp is the son of Johnny Depp'') introduces a ``ripple effect'' in the form of additional facts that the model needs to update (e.g.``Jack Depp is the sibling of Lily-Rose Depp''). To address this issue, we propose a novel set of evaluation criteria that consider the implications of an edit on related facts. Using these criteria, we then construct \ripple{}, a diagnostic benchmark of 5K factual edits, capturing a variety of types of ripple effects. We evaluate prominent editing methods on \ripple{}, showing that current methods fail to introduce consistent changes in the model's knowledge. In addition, we find that a simple in-context editing baseline obtains the best scores on our benchmark, suggesting a promising research direction for model editing.

Answering Questions by Meta-Reasoning over Multiple Chains of Thought

Modern systems for multi-hop question answering (QA) typically break questions into a sequence of reasoning steps, termed chain-of-thought (CoT), before arriving at a final answer. Often, multiple chains are sampled and aggregated through a voting mechanism over the final answers, but the intermediate steps themselves are discarded. While such approaches improve performance, they do not consider the relations between intermediate steps across chains and do not provide a unified explanation for the predicted answer. We introduce Multi-Chain Reasoning (MCR), an approach which prompts large language models to meta-reason over multiple chains of thought, rather than aggregating their answers. MCR examines different reasoning chains, mixes information between them and selects the most relevant facts in generating an explanation and predicting the answer. MCR outperforms strong baselines on 7 multi-hop QA datasets. Moreover, our analysis reveals that MCR explanations exhibit high quality, enabling humans to verify its answers.

QAMPARI: : An Open-domain Question Answering Benchmark for Questions with Many Answers from Multiple Paragraphs

Existing benchmarks for open-domain question answering (ODQA) typically focus on questions whose answers can be extracted from a single paragraph. By contrast, many natural questions, such as "What players were drafted by the Brooklyn Nets?" have a list of answers. Answering such questions requires retrieving and reading from many passages, in a large corpus. We introduce QAMPARI, an ODQA benchmark, where question answers are lists of entities, spread across many paragraphs. We created QAMPARI by (a) generating questions with multiple answers from Wikipedia's knowledge graph and tables, (b) automatically pairing answers with supporting evidence in Wikipedia paragraphs, and (c) manually paraphrasing questions and validating each answer. We train ODQA models from the retrieve-and-read family and find that QAMPARI is challenging in terms of both passage retrieval and answer generation, reaching an F1 score of 26.6 at best. Our results highlight the need for developing ODQA models that handle a broad range of question types, including single and multi-answer questions.

CommonsenseQA 2.0: Exposing the Limits of AI through Gamification

Constructing benchmarks that test the abilities of modern natural language understanding models is difficult - pre-trained language models exploit artifacts in benchmarks to achieve human parity, but still fail on adversarial examples and make errors that demonstrate a lack of common sense. In this work, we propose gamification as a framework for data construction. The goal of players in the game is to compose questions that mislead a rival AI while using specific phrases for extra points. The game environment leads to enhanced user engagement and simultaneously gives the game designer control over the collected data, allowing us to collect high-quality data at scale. Using our method we create CommonsenseQA 2.0, which includes 14,343 yes/no questions, and demonstrate its difficulty for models that are orders-of-magnitude larger than the AI used in the game itself. Our best baseline, the T5-based Unicorn with 11B parameters achieves an accuracy of 70.2%, substantially higher than GPT-3 (52.9%) in a few-shot inference setup. Both score well below human performance which is at 94.1%.

SCROLLS: Standardized CompaRison Over Long Language Sequences

NLP benchmarks have largely focused on short texts, such as sentences and paragraphs, even though long texts comprise a considerable amount of natural language in the wild. We introduce SCROLLS, a suite of tasks that require reasoning over long texts. We examine existing long-text datasets, and handpick ones where the text is naturally long, while prioritizing tasks that involve synthesizing information across the input. SCROLLS contains summarization, question answering, and natural language inference tasks, covering multiple domains, including literature, science, business, and entertainment. Initial baselines, including Longformer Encoder-Decoder, indicate that there is ample room for improvement on SCROLLS. We make all datasets available in a unified text-to-text format and host a live leaderboard to facilitate research on model architecture and pretraining methods.

Turning Tables: Generating Examples from Semi-structured Tables for Endowing Language Models with Reasoning Skills

Models pre-trained with a language modeling objective possess ample world knowledge and language skills, but are known to struggle in tasks that require reasoning. In this work, we propose to leverage semi-structured tables, and automatically generate at scale question-paragraph pairs, where answering the question requires reasoning over multiple facts in the paragraph. We add a pre-training step over this synthetic data, which includes examples that require 16 different reasoning skills such as number comparison, conjunction, and fact composition. To improve data efficiency, we propose sampling strategies that focus training on reasoning skills the model is currently lacking. We evaluate our approach on three reading comprehension datasets that are focused on reasoning, and show that our model, PReasM, substantially outperforms T5, a popular pre-trained encoder-decoder model. Moreover, sampling examples based on current model errors leads to faster training and higher overall performance.

MultiModalQA: Complex Question Answering over Text, Tables and Images

When answering complex questions, people can seamlessly combine information from visual, textual and tabular sources. While interest in models that reason over multiple pieces of evidence has surged in recent years, there has been relatively little work on question answering models that reason across multiple modalities. In this paper, we present MultiModalQA(MMQA): a challenging question answering dataset that requires joint reasoning over text, tables and images. We create MMQA using a new framework for generating complex multi-modal questions at scale, harvesting tables from Wikipedia, and attaching images and text paragraphs using entities that appear in each table. We then define a formal language that allows us to take questions that can be answered from a single modality, and combine them to generate cross-modal questions. Last, crowdsourcing workers take these automatically-generated questions and rephrase them into more fluent language. We create 29,918 questions through this procedure, and empirically demonstrate the necessity of a multi-modal multi-hop approach to solve our task: our multi-hop model, ImplicitDecomp, achieves an average F1of 51.7 over cross-modal questions, substantially outperforming a strong baseline that achieves 38.2 F1, but still lags significantly behind human performance, which is at 90.1 F1