Contextual Metric Meta-Evaluation by Measuring Local Metric Accuracy

Meta-evaluation of automatic evaluation metrics -- assessing evaluation metrics themselves -- is crucial for accurately benchmarking natural language processing systems and has implications for scientific inquiry, production model development, and policy enforcement. While existing approaches to metric meta-evaluation focus on general statements about the absolute and relative quality of metrics across arbitrary system outputs, in practice, metrics are applied in highly contextual settings, often measuring the performance for a highly constrained set of system outputs. For example, we may only be interested in evaluating a specific model or class of models. We introduce a method for contextual metric meta-evaluation by comparing the local metric accuracy of evaluation metrics. Across translation, speech recognition, and ranking tasks, we demonstrate that the local metric accuracies vary both in absolute value and relative effectiveness as we shift across evaluation contexts. This observed variation highlights the importance of adopting context-specific metric evaluations over global ones.

Tip of the Tongue Query Elicitation for Simulated Evaluation

Tip-of-the-tongue (TOT) search occurs when a user struggles to recall a specific identifier, such as a document title. While common, existing search systems often fail to effectively support TOT scenarios. Research on TOT retrieval is further constrained by the challenge of collecting queries, as current approaches rely heavily on community question-answering (CQA) websites, leading to labor-intensive evaluation and domain bias. To overcome these limitations, we introduce two methods for eliciting TOT queries - leveraging large language models (LLMs) and human participants - to facilitate simulated evaluations of TOT retrieval systems. Our LLM-based TOT user simulator generates synthetic TOT queries at scale, achieving high correlations with how CQA-based TOT queries rank TOT retrieval systems when tested in the Movie domain. Additionally, these synthetic queries exhibit high linguistic similarity to CQA-derived queries. For human-elicited queries, we developed an interface that uses visual stimuli to place participants in a TOT state, enabling the collection of natural queries. In the Movie domain, system rank correlation and linguistic similarity analyses confirm that human-elicited queries are both effective and closely resemble CQA-based queries. These approaches reduce reliance on CQA-based data collection while expanding coverage to underrepresented domains, such as Landmark and Person. LLM-elicited queries for the Movie, Landmark, and Person domains have been released as test queries in the TREC 2024 TOT track, with human-elicited queries scheduled for inclusion in the TREC 2025 TOT track. Additionally, we provide source code for synthetic query generation and the human query collection interface, along with curated visual stimuli used for eliciting TOT queries.

Offline Evaluation of Set-Based Text-to-Image Generation

Text-to-Image (TTI) systems often support people during ideation, the early stages of a creative process when exposure to a broad set of relevant images can help explore the design space. Since ideation is an important subclass of TTI tasks, understanding how to quantitatively evaluate TTI systems according to how well they support ideation is crucial to promoting research and development for these users. However, existing evaluation metrics for TTI remain focused on distributional similarity metrics like Fr\'echet Inception Distance (FID). We take an alternative approach and, based on established methods from ranking evaluation, develop TTI evaluation metrics with explicit models of how users browse and interact with sets of spatially arranged generated images. Our proposed offline evaluation metrics for TTI not only capture how relevant generated images are with respect to the user's ideation need but also take into consideration the diversity and arrangement of the set of generated images. We analyze our proposed family of TTI metrics using human studies on image grids generated by three different TTI systems based on subsets of the widely used benchmarks such as MS-COCO captions and Localized Narratives as well as prompts used in naturalistic settings. Our results demonstrate that grounding metrics in how people use systems is an important and understudied area of benchmark design.

Pessimistic Evaluation

Traditional evaluation of information access systems has focused primarily on average utility across a set of information needs (information retrieval) or users (recommender systems). In this work, we argue that evaluating only with average metric measurements assumes utilitarian values not aligned with traditions of information access based on equal access. We advocate for pessimistic evaluation of information access systems focusing on worst case utility. These methods are (a) grounded in ethical and pragmatic concepts, (b) theoretically complementary to existing robustness and fairness methods, and (c) empirically validated across a set of retrieval and recommendation tasks. These results suggest that pessimistic evaluation should be included in existing experimentation processes to better understand the behavior of systems, especially when concerned with principles of social good.

Towards Fair RAG: On the Impact of Fair Ranking in Retrieval-Augmented Generation

Many language models now enhance their responses with retrieval capabilities, leading to the widespread adoption of retrieval-augmented generation (RAG) systems. However, despite retrieval being a core component of RAG, much of the research in this area overlooks the extensive body of work on fair ranking, neglecting the importance of considering all stakeholders involved. This paper presents the first systematic evaluation of RAG systems integrated with fair rankings. We focus specifically on measuring the fair exposure of each relevant item across the rankings utilized by RAG systems (i.e., item-side fairness), aiming to promote equitable growth for relevant item providers. To gain a deep understanding of the relationship between item-fairness, ranking quality, and generation quality in the context of RAG, we analyze nine different RAG systems that incorporate fair rankings across seven distinct datasets. Our findings indicate that RAG systems with fair rankings can maintain a high level of generation quality and, in many cases, even outperform traditional RAG systems, despite the general trend of a tradeoff between ensuring fairness and maintaining system-effectiveness. We believe our insights lay the groundwork for responsible and equitable RAG systems and open new avenues for future research. We publicly release our codebase and dataset at https://github.com/kimdanny/Fair-RAG.

Retrieval-Enhanced Machine Learning: Synthesis and Opportunities

In the field of language modeling, models augmented with retrieval components have emerged as a promising solution to address several challenges faced in the natural language processing (NLP) field, including knowledge grounding, interpretability, and scalability. Despite the primary focus on NLP, we posit that the paradigm of retrieval-enhancement can be extended to a broader spectrum of machine learning (ML) such as computer vision, time series prediction, and computational biology. Therefore, this work introduces a formal framework of this paradigm, Retrieval-Enhanced Machine Learning (REML), by synthesizing the literature in various domains in ML with consistent notations which is missing from the current literature. Also, we found that while a number of studies employ retrieval components to augment their models, there is a lack of integration with foundational Information Retrieval (IR) research. We bridge this gap between the seminal IR research and contemporary REML studies by investigating each component that comprises the REML framework. Ultimately, the goal of this work is to equip researchers across various disciplines with a comprehensive, formally structured framework of retrieval-enhanced models, thereby fostering interdisciplinary future research.

Extrinsic Evaluation of Cultural Competence in Large Language Models

Productive interactions between diverse users and language technologies require outputs from the latter to be culturally relevant and sensitive. Prior works have evaluated models' knowledge of cultural norms, values, and artifacts, without considering how this knowledge manifests in downstream applications. In this work, we focus on extrinsic evaluation of cultural competence in two text generation tasks, open-ended question answering and story generation. We quantitatively and qualitatively evaluate model outputs when an explicit cue of culture, specifically nationality, is perturbed in the prompts. Although we find that model outputs do vary when varying nationalities and feature culturally relevant words, we also find weak correlations between text similarity of outputs for different countries and the cultural values of these countries. Finally, we discuss important considerations in designing comprehensive evaluation of cultural competence in user-facing tasks.

Density-based User Representation through Gaussian Process Regression for Multi-interest Personalized Retrieval

Accurate modeling of the diverse and dynamic interests of users remains a significant challenge in the design of personalized recommender systems. Existing user modeling methods, like single-point and multi-point representations, have limitations w.r.t. accuracy, diversity, computational cost, and adaptability. To overcome these deficiencies, we introduce density-based user representations (DURs), a novel model that leverages Gaussian process regression for effective multi-interest recommendation and retrieval. Our approach, GPR4DUR, exploits DURs to capture user interest variability without manual tuning, incorporates uncertainty-awareness, and scales well to large numbers of users. Experiments using real-world offline datasets confirm the adaptability and efficiency of GPR4DUR, while online experiments with simulated users demonstrate its ability to address the exploration-exploitation trade-off by effectively utilizing model uncertainty.

Distributionally-Informed Recommender System Evaluation

Current practice for evaluating recommender systems typically focuses on point estimates of user-oriented effectiveness metrics or business metrics, sometimes combined with additional metrics for considerations such as diversity and novelty. In this paper, we argue for the need for researchers and practitioners to attend more closely to various distributions that arise from a recommender system (or other information access system) and the sources of uncertainty that lead to these distributions. One immediate implication of our argument is that both researchers and practitioners must report and examine more thoroughly the distribution of utility between and within different stakeholder groups. However, distributions of various forms arise in many more aspects of the recommender systems experimental process, and distributional thinking has substantial ramifications for how we design, evaluate, and present recommender systems evaluation and research results. Leveraging and emphasizing distributions in the evaluation of recommender systems is a necessary step to ensure that the systems provide appropriate and equitably-distributed benefit to the people they affect.

Fairness Through Domain Awareness: Mitigating Popularity Bias For Music Discovery

As online music platforms grow, music recommender systems play a vital role in helping users navigate and discover content within their vast musical databases. At odds with this larger goal, is the presence of popularity bias, which causes algorithmic systems to favor mainstream content over, potentially more relevant, but niche items. In this work we explore the intrinsic relationship between music discovery and popularity bias. To mitigate this issue we propose a domain-aware, individual fairness-based approach which addresses popularity bias in graph neural network (GNNs) based recommender systems. Our approach uses individual fairness to reflect a ground truth listening experience, i.e., if two songs sound similar, this similarity should be reflected in their representations. In doing so, we facilitate meaningful music discovery that is robust to popularity bias and grounded in the music domain. We apply our BOOST methodology to two discovery based tasks, performing recommendations at both the playlist level and user level. Then, we ground our evaluation in the cold start setting, showing that our approach outperforms existing fairness benchmarks in both performance and recommendation of lesser-known content. Finally, our analysis explains why our proposed methodology is a novel and promising approach to mitigating popularity bias and improving the discovery of new and niche content in music recommender systems.