Abstract:Nowadays, many recommender systems encompass various domains to cater to users' diverse needs, leading to user behaviors transitioning across different domains. In fact, user behaviors across different domains reveal changes in preference toward recommended items. For instance, a shift from negative feedback to positive feedback indicates improved user satisfaction. However, existing cross-domain sequential recommendation methods typically model user interests by focusing solely on information about domain transitions, often overlooking the valuable insights provided by users' feedback transitions. In this paper, we propose $\text{Transition}^2$, a novel method to model transitions across both domains and types of user feedback. Specifically, $\text{Transition}^2$ introduces a transition-aware graph encoder based on user history, assigning different weights to edges according to the feedback type. This enables the graph encoder to extract historical embeddings that capture the transition information between different domains and feedback types. Subsequently, we encode the user history using a cross-transition multi-head self-attention, incorporating various masks to distinguish different types of transitions. Finally, we integrate these modules to make predictions across different domains. Experimental results on two public datasets demonstrate the effectiveness of $\text{Transition}^2$.
Abstract:Controllable learning (CL) emerges as a critical component in trustworthy machine learning, ensuring that learners meet predefined targets and can adaptively adjust without retraining according to the changes in those targets. We provide a formal definition of CL, and discuss its applications in information retrieval (IR) where information needs are often complex and dynamic. The survey categorizes CL according to who controls (users or platforms), what is controllable (e.g., retrieval objectives, users' historical behaviors, controllable environmental adaptation), how control is implemented (e.g., rule-based method, Pareto optimization, Hypernetwork), and where to implement control (e.g.,pre-processing, in-processing, post-processing methods). Then, we identify challenges faced by CL across training, evaluation, task setting, and deployment in online environments. Additionally, we outline promising directions for CL in theoretical analysis, efficient computation, empowering large language models, application scenarios and evaluation frameworks in IR.
Abstract:Question and answer (Q&A) platforms usually recommend question-answer pairs to meet users' knowledge acquisition needs, unlike traditional recommendations that recommend only one item. This makes user behaviors more complex, and presents two challenges for Q&A recommendation, including: the collaborative information entanglement, which means user feedback is influenced by either the question or the answer; and the semantic information entanglement, where questions are correlated with their corresponding answers, and correlations also exist among different question-answer pairs. Traditional recommendation methods treat the question-answer pair as a whole or only consider the answer as a single item, which overlooks the two challenges and cannot effectively model user interests. To address these challenges, we introduce Question & Answer Graph Collaborative Filtering (QAGCF), a graph neural network model that creates separate graphs for collaborative and semantic views to disentangle the information in question-answer pairs. The collaborative view disentangles questions and answers to individually model collaborative information, while the semantic view captures the semantic information both within and between question-answer pairs. These views are further merged into a global graph to integrate the collaborative and semantic information. Polynomial-based graph filters are used to address the high heterophily issues of the global graph. Additionally, contrastive learning is utilized to obtain robust embeddings during training. Extensive experiments on industrial and public datasets demonstrate that QAGCF consistently outperforms baselines and achieves state-of-the-art results.
Abstract:Nowadays, many platforms provide users with both search and recommendation services as important tools for accessing information. The phenomenon has led to a correlation between user search and recommendation behaviors, providing an opportunity to model user interests in a fine-grained way. Existing approaches either model user search and recommendation behaviors separately or overlook the different transitions between user search and recommendation behaviors. In this paper, we propose a framework named UniSAR that effectively models the different types of fine-grained behavior transitions for providing users a Unified Search And Recommendation service. Specifically, UniSAR models the user transition behaviors between search and recommendation through three steps: extraction, alignment, and fusion, which are respectively implemented by transformers equipped with pre-defined masks, contrastive learning that aligns the extracted fine-grained user transitions, and cross-attentions that fuse different transitions. To provide users with a unified service, the learned representations are fed into the downstream search and recommendation models. Joint learning on both search and recommendation data is employed to utilize the knowledge and enhance each other. Experimental results on two public datasets demonstrated the effectiveness of UniSAR in terms of enhancing both search and recommendation simultaneously. The experimental analysis further validates that UniSAR enhances the results by successfully modeling the user transition behaviors between search and recommendation.