Abstract:Retrieval-Augmented Generation (RAG) models are designed to incorporate external knowledge, reducing hallucinations caused by insufficient parametric (internal) knowledge. However, even with accurate and relevant retrieved content, RAG models can still produce hallucinations by generating outputs that conflict with the retrieved information. Detecting such hallucinations requires disentangling how Large Language Models (LLMs) utilize external and parametric knowledge. Current detection methods often focus on one of these mechanisms or without decoupling their intertwined effects, making accurate detection difficult. In this paper, we investigate the internal mechanisms behind hallucinations in RAG scenarios. We discover hallucinations occur when the Knowledge FFNs in LLMs overemphasize parametric knowledge in the residual stream, while Copying Heads fail to effectively retain or integrate external knowledge from retrieved content. Based on these findings, we propose ReDeEP, a novel method that detects hallucinations by decoupling LLM's utilization of external context and parametric knowledge. Our experiments show that ReDeEP significantly improves RAG hallucination detection accuracy. Additionally, we introduce AARF, which mitigates hallucinations by modulating the contributions of Knowledge FFNs and Copying Heads.
Abstract:Commercial recommender systems face the challenge that task requirements from platforms or users often change dynamically (e.g., varying preferences for accuracy or diversity). Ideally, the model should be re-trained after resetting a new objective function, adapting to these changes in task requirements. However, in practice, the high computational costs associated with retraining make this process impractical for models already deployed to online environments. This raises a new challenging problem: how to efficiently adapt the learning model to different task requirements by controlling model parameters after deployment, without the need for retraining. To address this issue, we propose a novel controllable learning approach via Parameter Diffusion for controllable multi-task Recommendation (PaDiRec), which allows the customization and adaptation of recommendation model parameters to new task requirements without retraining. Specifically, we first obtain the optimized model parameters through adapter tunning based on the feasible task requirements. Then, we utilize the diffusion model as a parameter generator, employing classifier-free guidance in conditional training to learn the distribution of optimized model parameters under various task requirements. Finally, the diffusion model is applied to effectively generate model parameters in a test-time adaptation manner given task requirements. As a model-agnostic approach, PaDiRec can leverage existing recommendation models as backbones to enhance their controllability. Extensive experiments on public datasets and a dataset from a commercial app, indicate that PaDiRec can effectively enhance controllability through efficient model parameter generation. The code is released at https://anonymous.4open.science/r/PaDiRec-DD13.
Abstract:Sequence recommendation (SeqRec) aims to predict the next item a user will interact with by understanding user intentions and leveraging collaborative filtering information. Large language models (LLMs) have shown great promise in recommendation tasks through prompt-based, fixed reflection libraries, and fine-tuning techniques. However, these methods face challenges, including lack of supervision, inability to optimize reflection sources, inflexibility to diverse user needs, and high computational costs. Despite promising results, current studies primarily focus on reflections of users' explicit preferences (e.g., item titles) while neglecting implicit preferences (e.g., brands) and collaborative filtering information. This oversight hinders the capture of preference shifts and dynamic user behaviors. Additionally, existing approaches lack mechanisms for reflection evaluation and iteration, often leading to suboptimal recommendations. To address these issues, we propose the Mixture of REflectors (MoRE) framework, designed to model and learn dynamic user preferences in SeqRec. Specifically, MoRE introduces three reflectors for generating LLM-based reflections on explicit preferences, implicit preferences, and collaborative signals. Each reflector incorporates a self-improving strategy, termed refining-and-iteration, to evaluate and iteratively update reflections. Furthermore, a meta-reflector employs a contextual bandit algorithm to select the most suitable expert and corresponding reflections for each user's recommendation, effectively capturing dynamic preferences. Extensive experiments on three real-world datasets demonstrate that MoRE consistently outperforms state-of-the-art methods, requiring less training time and GPU memory compared to other LLM-based approaches in SeqRec.
Abstract:In this paper, we address the issue of using logic rules to explain the results from legal case retrieval. The task is critical to legal case retrieval because the users (e.g., lawyers or judges) are highly specialized and require the system to provide logical, faithful, and interpretable explanations before making legal decisions. Recently, research efforts have been made to learn explainable legal case retrieval models. However, these methods usually select rationales (key sentences) from the legal cases as explanations, failing to provide faithful and logically correct explanations. In this paper, we propose Neural-Symbolic enhanced Legal Case Retrieval (NS-LCR), a framework that explicitly conducts reasoning on the matching of legal cases through learning case-level and law-level logic rules. The learned rules are then integrated into the retrieval process in a neuro-symbolic manner. Benefiting from the logic and interpretable nature of the logic rules, NS-LCR is equipped with built-in faithful explainability. We also show that NS-LCR is a model-agnostic framework that can be plugged in for multiple legal retrieval models. To showcase NS-LCR's superiority, we enhance existing benchmarks by adding manually annotated logic rules and introducing a novel explainability metric using Large Language Models (LLMs). Our comprehensive experiments reveal NS-LCR's effectiveness for ranking, alongside its proficiency in delivering reliable explanations for legal case retrieval.
Abstract:Reinforcement learning (RL) has gained traction for enhancing user long-term experiences in recommender systems by effectively exploring users' interests. However, modern recommender systems exhibit distinct user behavioral patterns among tens of millions of items, which increases the difficulty of exploration. For example, user behaviors with different activity levels require varying intensity of exploration, while previous studies often overlook this aspect and apply a uniform exploration strategy to all users, which ultimately hurts user experiences in the long run. To address these challenges, we propose User-Oriented Exploration Policy (UOEP), a novel approach facilitating fine-grained exploration among user groups. We first construct a distributional critic which allows policy optimization under varying quantile levels of cumulative reward feedbacks from users, representing user groups with varying activity levels. Guided by this critic, we devise a population of distinct actors aimed at effective and fine-grained exploration within its respective user group. To simultaneously enhance diversity and stability during the exploration process, we further introduce a population-level diversity regularization term and a supervision module. Experimental results on public recommendation datasets demonstrate that our approach outperforms all other baselines in terms of long-term performance, validating its user-oriented exploration effectiveness. Meanwhile, further analyses reveal our approach's benefits of improved performance for low-activity users as well as increased fairness among users.
Abstract:Legal case retrieval and judgment prediction are crucial components in intelligent legal systems. In practice, determining whether two cases share the same charges through legal judgment prediction is essential for establishing their relevance in case retrieval. However, current studies on legal case retrieval merely focus on the semantic similarity between paired cases, ignoring their charge-level consistency. This separation leads to a lack of context and potential inaccuracies in the case retrieval that can undermine trust in the system's decision-making process. Given the guidance role of laws to both tasks and inspired by the success of generative retrieval, in this work, we propose to incorporate judgment prediction into legal case retrieval, achieving a novel law-aware Generative legal case retrieval method called Gear. Specifically, Gear first extracts rationales (key circumstances and key elements) for legal cases according to the definition of charges in laws, ensuring a shared and informative representation for both tasks. Then in accordance with the inherent hierarchy of laws, we construct a law structure constraint tree and assign law-aware semantic identifier(s) to each case based on this tree. These designs enable a unified traversal from the root, through intermediate charge nodes, to case-specific leaf nodes, which respectively correspond to two tasks. Additionally, in the training, we also introduce a revision loss that jointly minimizes the discrepancy between the identifiers of predicted and labeled charges as well as retrieved cases, improving the accuracy and consistency for both tasks. Extensive experiments on two datasets demonstrate that Gear consistently outperforms state-of-the-art methods in legal case retrieval while maintaining competitive judgment prediction performance.
Abstract:The debut of ChatGPT has recently attracted the attention of the natural language processing (NLP) community and beyond. Existing studies have demonstrated that ChatGPT shows significant improvement in a range of downstream NLP tasks, but the capabilities and limitations of ChatGPT in terms of recommendations remain unclear. In this study, we aim to conduct an empirical analysis of ChatGPT's recommendation ability from an Information Retrieval (IR) perspective, including point-wise, pair-wise, and list-wise ranking. To achieve this goal, we re-formulate the above three recommendation policies into a domain-specific prompt format. Through extensive experiments on four datasets from different domains, we demonstrate that ChatGPT outperforms other large language models across all three ranking policies. Based on the analysis of unit cost improvements, we identify that ChatGPT with list-wise ranking achieves the best trade-off between cost and performance compared to point-wise and pair-wise ranking. Moreover, ChatGPT shows the potential for mitigating the cold start problem and explainable recommendation. To facilitate further explorations in this area, the full code and detailed original results are open-sourced at https://github.com/rainym00d/LLM4RS.
Abstract:As an essential operation of legal retrieval, legal case matching plays a central role in intelligent legal systems. This task has a high demand on the explainability of matching results because of its critical impacts on downstream applications -- the matched legal cases may provide supportive evidence for the judgments of target cases and thus influence the fairness and justice of legal decisions. Focusing on this challenging task, we propose a novel and explainable method, namely \textit{IOT-Match}, with the help of computational optimal transport, which formulates the legal case matching problem as an inverse optimal transport (IOT) problem. Different from most existing methods, which merely focus on the sentence-level semantic similarity between legal cases, our IOT-Match learns to extract rationales from paired legal cases based on both semantics and legal characteristics of their sentences. The extracted rationales are further applied to generate faithful explanations and conduct matching. Moreover, the proposed IOT-Match is robust to the alignment label insufficiency issue commonly in practical legal case matching tasks, which is suitable for both supervised and semi-supervised learning paradigms. To demonstrate the superiority of our IOT-Match method and construct a benchmark of explainable legal case matching task, we not only extend the well-known Challenge of AI in Law (CAIL) dataset but also build a new Explainable Legal cAse Matching (ELAM) dataset, which contains lots of legal cases with detailed and explainable annotations. Experiments on these two datasets show that our IOT-Match outperforms state-of-the-art methods consistently on matching prediction, rationale extraction, and explanation generation.
Abstract:One approach to matching texts from asymmetrical domains is projecting the input sequences into a common semantic space as feature vectors upon which the matching function can be readily defined and learned. In real-world matching practices, it is often observed that with the training goes on, the feature vectors projected from different domains tend to be indistinguishable. The phenomenon, however, is often overlooked in existing matching models. As a result, the feature vectors are constructed without any regularization, which inevitably increases the difficulty of learning the downstream matching functions. In this paper, we propose a novel match method tailored for text matching in asymmetrical domains, called WD-Match. In WD-Match, a Wasserstein distance-based regularizer is defined to regularize the features vectors projected from different domains. As a result, the method enforces the feature projection function to generate vectors such that those correspond to different domains cannot be easily discriminated. The training process of WD-Match amounts to a game that minimizes the matching loss regularized by the Wasserstein distance. WD-Match can be used to improve different text matching methods, by using the method as its underlying matching model. Four popular text matching methods have been exploited in the paper. Experimental results based on four publicly available benchmarks showed that WD-Match consistently outperformed the underlying methods and the baselines.