Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoders

Conversational systems often rely on embedding models for intent classification and intent clustering tasks. The advent of Large Language Models (LLMs), which enable instructional embeddings allowing one to adjust semantics over the embedding space using prompts, are being viewed as a panacea for these downstream conversational tasks. However, traditional evaluation benchmarks rely solely on task metrics that don't particularly measure gaps related to semantic understanding. Thus, we propose an intent semantic toolkit that gives a more holistic view of intent embedding models by considering three tasks -- (1) intent classification, (2) intent clustering, and (3) a novel triplet task. The triplet task gauges the model's understanding of two semantic concepts paramount in real-world conversational systems -- negation and implicature. We observe that current embedding models fare poorly in semantic understanding of these concepts. To address this, we propose a pre-training approach to improve the embedding model by leveraging augmentation with data generated by an auto-regressive model and a contrastive loss term. Our approach improves the semantic understanding of the intent embedding model on the aforementioned linguistic dimensions while slightly effecting their performance on downstream task metrics.

MAGID: An Automated Pipeline for Generating Synthetic Multi-modal Datasets

Development of multimodal interactive systems is hindered by the lack of rich, multimodal (text, images) conversational data, which is needed in large quantities for LLMs. Previous approaches augment textual dialogues with retrieved images, posing privacy, diversity, and quality constraints. In this work, we introduce \textbf{M}ultimodal \textbf{A}ugmented \textbf{G}enerative \textbf{I}mages \textbf{D}ialogues (MAGID), a framework to augment text-only dialogues with diverse and high-quality images. Subsequently, a diffusion model is applied to craft corresponding images, ensuring alignment with the identified text. Finally, MAGID incorporates an innovative feedback loop between an image description generation module (textual LLM) and image quality modules (addressing aesthetics, image-text matching, and safety), that work in tandem to generate high-quality and multi-modal dialogues. We compare MAGID to other SOTA baselines on three dialogue datasets, using automated and human evaluation. Our results show that MAGID is comparable to or better than baselines, with significant improvements in human evaluation, especially against retrieval baselines where the image database is small.

TofuEval: Evaluating Hallucinations of LLMs on Topic-Focused Dialogue Summarization

Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text summarization domains. We propose a new evaluation benchmark on topic-focused dialogue summarization, generated by LLMs of varying sizes. We provide binary sentence-level human annotations of the factual consistency of these summaries along with detailed explanations of factually inconsistent sentences. Our analysis shows that existing LLMs hallucinate significant amounts of factual errors in the dialogue domain, regardless of the model's size. On the other hand, when LLMs, including GPT-4, serve as binary factual evaluators, they perform poorly and can be outperformed by prevailing state-of-the-art specialized factuality evaluation metrics. Finally, we conducted an analysis of hallucination types with a curated error taxonomy. We find that there are diverse errors and error distributions in model-generated summaries and that non-LLM based metrics can capture all error types better than LLM-based evaluators.

Enhancing Abstractiveness of Summarization Models through Calibrated Distillation

Sequence-level knowledge distillation reduces the size of Seq2Seq models for more efficient abstractive summarization. However, it often leads to a loss of abstractiveness in summarization. In this paper, we propose a novel approach named DisCal to enhance the level of abstractiveness (measured by n-gram overlap) without sacrificing the informativeness (measured by ROUGE) of generated summaries. DisCal exposes diverse pseudo summaries with two supervision to the student model. Firstly, the best pseudo summary is identified in terms of abstractiveness and informativeness and used for sequence-level distillation. Secondly, their ranks are used to ensure the student model to assign higher prediction scores to summaries with higher ranks. Our experiments show that DisCal outperforms prior methods in abstractive summarization distillation, producing highly abstractive and informative summaries.

SWING: Balancing Coverage and Faithfulness for Dialogue Summarization

Missing information is a common issue of dialogue summarization where some information in the reference summaries is not covered in the generated summaries. To address this issue, we propose to utilize natural language inference (NLI) models to improve coverage while avoiding introducing factual inconsistencies. Specifically, we use NLI to compute fine-grained training signals to encourage the model to generate content in the reference summaries that have not been covered, as well as to distinguish between factually consistent and inconsistent generated sentences. Experiments on the DialogSum and SAMSum datasets confirm the effectiveness of the proposed approach in balancing coverage and faithfulness, validated with automatic metrics and human evaluations. Additionally, we compute the correlation between commonly used automatic metrics with human judgments in terms of three different dimensions regarding coverage and factual consistency to provide insight into the most suitable metric for evaluating dialogue summaries.

Relation Extraction from Tables using Artificially Generated Metadata

Relation Extraction (RE) from tables is the task of identifying relations between pairs of columns of a table. Generally, RE models for this task require labelled tables for training. These labelled tables can also be generated artificially from a Knowledge Graph (KG), which makes the cost to acquire them much lower in comparison to manual annotations. However, unlike real tables, these synthetic tables lack associated metadata, such as, column-headers, captions, etc; this is because synthetic tables are created out of KGs that do not store such metadata. Meanwhile, previous works have shown that metadata is important for accurate RE from tables. To address this issue, we propose methods to artificially create some of this metadata for synthetic tables. Afterward, we experiment with a BERT-based model, in line with recently published works, that takes as input a combination of proposed artificial metadata and table content. Our empirical results show that this leads to an improvement of 9\%-45\% in F1 score, in absolute terms, over 2 tabular datasets.