Abstract:AI systems crucially rely on human ratings, but these ratings are often aggregated, obscuring the inherent diversity of perspectives in real-world phenomenon. This is particularly concerning when evaluating the safety of generative AI, where perceptions and associated harms can vary significantly across socio-cultural contexts. While recent research has studied the impact of demographic differences on annotating text, there is limited understanding of how these subjective variations affect multimodal safety in generative AI. To address this, we conduct a large-scale study employing highly-parallel safety ratings of about 1000 text-to-image (T2I) generations from a demographically diverse rater pool of 630 raters balanced across 30 intersectional groups across age, gender, and ethnicity. Our study shows that (1) there are significant differences across demographic groups (including intersectional groups) on how severe they assess the harm to be, and that these differences vary across different types of safety violations, (2) the diverse rater pool captures annotation patterns that are substantially different from expert raters trained on specific set of safety policies, and (3) the differences we observe in T2I safety are distinct from previously documented group level differences in text-based safety tasks. To further understand these varying perspectives, we conduct a qualitative analysis of the open-ended explanations provided by raters. This analysis reveals core differences into the reasons why different groups perceive harms in T2I generations. Our findings underscore the critical need for incorporating diverse perspectives into safety evaluation of generative AI ensuring these systems are truly inclusive and reflect the values of all users.
Abstract:This research introduces STAR, a sociotechnical framework that improves on current best practices for red teaming safety of large language models. STAR makes two key contributions: it enhances steerability by generating parameterised instructions for human red teamers, leading to improved coverage of the risk surface. Parameterised instructions also provide more detailed insights into model failures at no increased cost. Second, STAR improves signal quality by matching demographics to assess harms for specific groups, resulting in more sensitive annotations. STAR further employs a novel step of arbitration to leverage diverse viewpoints and improve label reliability, treating disagreement not as noise but as a valuable contribution to signal quality.
Abstract:Human annotated data plays a crucial role in machine learning (ML) research and development. However, the ethical considerations around the processes and decisions that go into dataset annotation have not received nearly enough attention. In this paper, we survey an array of literature that provides insights into ethical considerations around crowdsourced dataset annotation. We synthesize these insights, and lay out the challenges in this space along two layers: (1) who the annotator is, and how the annotators' lived experiences can impact their annotations, and (2) the relationship between the annotators and the crowdsourcing platforms, and what that relationship affords them. Finally, we introduce a novel framework, CrowdWorkSheets, for dataset developers to facilitate transparent documentation of key decisions points at various stages of the data annotation pipeline: task formulation, selection of annotators, platform and infrastructure choices, dataset analysis and evaluation, and dataset release and maintenance.
Abstract:Large language models have been shown to achieve remarkable performance across a variety of natural language tasks using few-shot learning, which drastically reduces the number of task-specific training examples needed to adapt the model to a particular application. To further our understanding of the impact of scale on few-shot learning, we trained a 540-billion parameter, densely activated, Transformer language model, which we call Pathways Language Model PaLM. We trained PaLM on 6144 TPU v4 chips using Pathways, a new ML system which enables highly efficient training across multiple TPU Pods. We demonstrate continued benefits of scaling by achieving state-of-the-art few-shot learning results on hundreds of language understanding and generation benchmarks. On a number of these tasks, PaLM 540B achieves breakthrough performance, outperforming the finetuned state-of-the-art on a suite of multi-step reasoning tasks, and outperforming average human performance on the recently released BIG-bench benchmark. A significant number of BIG-bench tasks showed discontinuous improvements from model scale, meaning that performance steeply increased as we scaled to our largest model. PaLM also has strong capabilities in multilingual tasks and source code generation, which we demonstrate on a wide array of benchmarks. We additionally provide a comprehensive analysis on bias and toxicity, and study the extent of training data memorization with respect to model scale. Finally, we discuss the ethical considerations related to large language models and discuss potential mitigation strategies.
Abstract:We present LaMDA: Language Models for Dialog Applications. LaMDA is a family of Transformer-based neural language models specialized for dialog, which have up to 137B parameters and are pre-trained on 1.56T words of public dialog data and web text. While model scaling alone can improve quality, it shows less improvements on safety and factual grounding. We demonstrate that fine-tuning with annotated data and enabling the model to consult external knowledge sources can lead to significant improvements towards the two key challenges of safety and factual grounding. The first challenge, safety, involves ensuring that the model's responses are consistent with a set of human values, such as preventing harmful suggestions and unfair bias. We quantify safety using a metric based on an illustrative set of human values, and we find that filtering candidate responses using a LaMDA classifier fine-tuned with a small amount of crowdworker-annotated data offers a promising approach to improving model safety. The second challenge, factual grounding, involves enabling the model to consult external knowledge sources, such as an information retrieval system, a language translator, and a calculator. We quantify factuality using a groundedness metric, and we find that our approach enables the model to generate responses grounded in known sources, rather than responses that merely sound plausible. Finally, we explore the use of LaMDA in the domains of education and content recommendations, and analyze their helpfulness and role consistency.