Abstract:Tutorial videos are a valuable resource for people looking to learn new tasks. People often learn these skills by viewing multiple tutorial videos to get an overall understanding of a task by looking at different approaches to achieve the task. However, navigating through multiple videos can be time-consuming and mentally demanding as these videos are scattered and not easy to skim. We propose VideoMix, a system that helps users gain a holistic understanding of a how-to task by aggregating information from multiple videos on the task. Insights from our formative study (N=12) reveal that learners value understanding potential outcomes, required materials, alternative methods, and important details shared by different videos. Powered by a Vision-Language Model pipeline, VideoMix extracts and organizes this information, presenting concise textual summaries alongside relevant video clips, enabling users to quickly digest and navigate the content. A comparative user study (N=12) demonstrated that VideoMix enabled participants to gain a more comprehensive understanding of tasks with greater efficiency than a baseline video interface, where videos are viewed independently. Our findings highlight the potential of a task-oriented, multi-video approach where videos are organized around a shared goal, offering an enhanced alternative to conventional video-based learning.
Abstract:Social platforms have expanded opportunities for deliberation with the comments being used to inform one's opinion. However, using such information to form opinions is challenged by unsubstantiated or false content. To enhance the quality of opinion formation and potentially confer resistance to misinformation, we developed Iffy-Or-Not (ION), a browser extension that seeks to invoke critical thinking when reading texts. With three features guided by argumentation theory, ION highlights fallacious content, suggests diverse queries to probe them with, and offers deeper questions to consider and chat with others about. From a user study (N=18), we found that ION encourages users to be more attentive to the content, suggests queries that align with or are preferable to their own, and poses thought-provoking questions that expands their perspectives. However, some participants expressed aversion to ION due to misalignments with their information goals and thinking predispositions. Potential backfiring effects with ION are discussed.
Abstract:In many safety-critical engineering domains, hazard analysis techniques are an essential part of requirement elicitation. Of the methods proposed for this task, STPA (System-Theoretic Process Analysis) represents a relatively recent development in the field. The completion, management, and traceability of this hazard analysis technique present a time-consuming challenge to the requirements and safety engineers involved. In this paper, we introduce a free, open-source software framework to build STPA models with several automated workflows powered by large language models (LLMs). In past works, LLMs have been successfully integrated into a myriad of workflows across various fields. Here, we demonstrate that LLMs can be used to complete tasks associated with STPA with a high degree of accuracy, saving the time and effort of the human engineers involved. We experimentally validate our method on real-world STPA models built by requirement engineers and researchers. The source code of our software framework is available at the following link: https://github.com/blueskysolarracing/stpa.
Abstract:Peer review is essential for scientific progress, but it faces challenges such as reviewer shortages and growing workloads. Although Large Language Models (LLMs) show potential for providing assistance, research has reported significant limitations in the reviews they generate. While the insights are valuable, conducting the analysis is challenging due to the considerable time and effort required, especially given the rapid pace of LLM developments. To address the challenge, we developed an automatic evaluation pipeline to assess the LLMs' paper review capability by comparing them with expert-generated reviews. By constructing a dataset consisting of 676 OpenReview papers, we examined the agreement between LLMs and experts in their strength and weakness identifications. The results showed that LLMs lack balanced perspectives, significantly overlook novelty assessment when criticizing, and produce poor acceptance decisions. Our automated pipeline enables a scalable evaluation of LLMs' paper review capability over time.
Abstract:When conducting literature reviews, scientists often create literature review tables - tables whose rows are publications and whose columns constitute a schema, a set of aspects used to compare and contrast the papers. Can we automatically generate these tables using language models (LMs)? In this work, we introduce a framework that leverages LMs to perform this task by decomposing it into separate schema and value generation steps. To enable experimentation, we address two main challenges: First, we overcome a lack of high-quality datasets to benchmark table generation by curating and releasing arxivDIGESTables, a new dataset of 2,228 literature review tables extracted from ArXiv papers that synthesize a total of 7,542 research papers. Second, to support scalable evaluation of model generations against human-authored reference tables, we develop DecontextEval, an automatic evaluation method that aligns elements of tables with the same underlying aspects despite differing surface forms. Given these tools, we evaluate LMs' abilities to reconstruct reference tables, finding this task benefits from additional context to ground the generation (e.g. table captions, in-text references). Finally, through a human evaluation study we find that even when LMs fail to fully reconstruct a reference table, their generated novel aspects can still be useful.
Abstract:This paper presents the development of a dashboard designed specifically for teachers in English as a Foreign Language (EFL) writing education. Leveraging LLMs, the dashboard facilitates the analysis of student interactions with an essay writing system, which integrates ChatGPT for real-time feedback. The dashboard aids teachers in monitoring student behavior, identifying noneducational interaction with ChatGPT, and aligning instructional strategies with learning objectives. By combining insights from NLP and Human-Computer Interaction (HCI), this study demonstrates how a human-centered approach can enhance the effectiveness of teacher dashboards, particularly in ChatGPT-integrated learning.
Abstract:Counterfactual regret minimization (CFR) is a family of algorithms of no-regret learning dynamics capable of solving large-scale imperfect information games. There has been a notable lack of work on making CFR more computationally efficient. We propose implementing this algorithm as a series of dense and sparse matrix and vector operations, thereby making it highly parallelizable for a graphical processing unit. Our experiments show that our implementation performs up to about 352.5 times faster than OpenSpiel's Python implementation and up to about 22.2 times faster than OpenSpiel's C++ implementation and the speedup becomes more pronounced as the size of the game being solved grows.
Abstract:With large language models (LLMs), conversational search engines shift how users retrieve information from the web by enabling natural conversations to express their search intents over multiple turns. Users' natural conversation embodies rich but implicit signals of users' search intents and evaluation of search results to understand user experience with the system. However, it is underexplored how and why users ask follow-up queries to continue conversations with conversational search engines and how the follow-up queries signal users' satisfaction. From qualitative analysis of 250 conversational turns from an in-lab user evaluation of Naver Cue:, a commercial conversational search engine, we propose a taxonomy of 18 users' follow-up query patterns from conversational search, comprising two major axes: (1) users' motivations behind continuing conversations (N = 7) and (2) actions of follow-up queries (N = 11). Compared to the existing literature on query reformulations, we uncovered a new set of motivations and actions behind follow-up queries, including asking for subjective opinions or providing natural language feedback on the engine's responses. To analyze conversational search logs with our taxonomy in a scalable and efficient manner, we built an LLM-powered classifier (73% accuracy). With our classifier, we analyzed 2,061 conversational tuples collected from real-world usage logs of Cue: and examined how the conversation patterns from our taxonomy correlates with satisfaction. Our initial findings suggest some signals of dissatisfactions, such as Clarifying Queries, Excluding Condition, and Substituting Condition with follow-up queries. We envision our approach could contribute to automated evaluation of conversation search experience by providing satisfaction signals and grounds for realistic user simulations.
Abstract:Prevalent ungrammatical expressions and disfluencies in spontaneous speech from second language (L2) learners pose unique challenges to Automatic Speech Recognition (ASR) systems. However, few datasets are tailored to L2 learner speech. We publicly release LearnerVoice, a dataset consisting of 50.04 hours of audio and transcriptions of L2 learners' spontaneous speech. Our linguistic analysis reveals that transcriptions in our dataset contain L2S (L2 learner's Spontaneous speech) features, consisting of ungrammatical expressions and disfluencies (e.g., filler words, word repetitions, self-repairs, false starts), significantly more than native speech datasets. Fine-tuning whisper-small.en with LearnerVoice achieves a WER of 10.26%, 44.2% lower than vanilla whisper-small.en. Furthermore, our qualitative analysis indicates that 54.2% of errors from the vanilla model on LearnerVoice are attributable to L2S features, with 48.1% of them being reduced in the fine-tuned model.
Abstract:AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has intensified the significance of this problem, as interactions increasingly involve users specifying desired results for AI systems. In order to support better AI intent alignment, we aim to explore human strategies for intent specification in human-human communication. By studying and comparing human-human and human-LLM communication, we identify key strategies that can be applied to the design of AI systems that are more effective at understanding and aligning with user intent. This study aims to advance toward a human-centered AI system by bringing together human communication strategies for the design of AI systems.