BanglaQuAD: A Bengali Open-domain Question Answering Dataset

Bengali is the seventh most spoken language on earth, yet considered a low-resource language in the field of natural language processing (NLP). Question answering over unstructured text is a challenging NLP task as it requires understanding both question and passage. Very few researchers attempted to perform question answering over Bengali (natively pronounced as Bangla) text. Typically, existing approaches construct the dataset by directly translating them from English to Bengali, which produces noisy and improper sentence structures. Furthermore, they lack topics and terminologies related to the Bengali language and people. This paper introduces BanglaQuAD, a Bengali question answering dataset, containing 30,808 question-answer pairs constructed from Bengali Wikipedia articles by native speakers. Additionally, we propose an annotation tool that facilitates question-answering dataset construction on a local machine. A qualitative analysis demonstrates the quality of our proposed dataset.

MATTER: Memory-Augmented Transformer Using Heterogeneous Knowledge Sources

Leveraging external knowledge is crucial for achieving high performance in knowledge-intensive tasks, such as question answering. The retrieve-and-read approach is widely adopted for integrating external knowledge into a language model. However, this approach suffers from increased computational cost and latency due to the long context length, which grows proportionally with the number of retrieved knowledge. Furthermore, existing retrieval-augmented models typically retrieve information from a single type of knowledge source, limiting their scalability to diverse knowledge sources with varying structures. In this work, we introduce an efficient memory-augmented transformer called MATTER, designed to retrieve relevant knowledge from multiple heterogeneous knowledge sources. Specifically, our model retrieves and reads from both unstructured sources (paragraphs) and semi-structured sources (QA pairs) in the form of fixed-length neural memories. We demonstrate that our model outperforms existing efficient retrieval-augmented models on popular QA benchmarks in terms of both accuracy and speed. Furthermore, MATTER achieves competitive results compared to conventional read-and-retrieve models while having 100x throughput during inference.

Enhancing Contextual Understanding in Large Language Models through Contrastive Decoding

Large language models (LLMs) tend to inadequately integrate input context during text generation, relying excessively on encoded prior knowledge in model parameters, potentially resulting in generated text with factual inconsistencies or contextually unfaithful content. LLMs utilize two primary knowledge sources: 1) prior (parametric) knowledge from pretraining, and 2) contextual (non-parametric) knowledge from input prompts. The study addresses the open question of how LLMs effectively balance these knowledge sources during the generation process, specifically in the context of open-domain question answering. To address this issue, we introduce a novel approach integrating contrastive decoding with adversarial irrelevant passages as negative samples to enhance robust context grounding during generation. Notably, our method operates at inference time without requiring further training. We conduct comprehensive experiments to demonstrate its applicability and effectiveness, providing empirical evidence showcasing its superiority over existing methodologies. Our code is publicly available at: https://github.com/amazon-science/ContextualUnderstanding-ContrastiveDecoding.

REXEL: An End-to-end Model for Document-Level Relation Extraction and Entity Linking

Extracting structured information from unstructured text is critical for many downstream NLP applications and is traditionally achieved by closed information extraction (cIE). However, existing approaches for cIE suffer from two limitations: (i) they are often pipelines which makes them prone to error propagation, and/or (ii) they are restricted to sentence level which prevents them from capturing long-range dependencies and results in expensive inference time. We address these limitations by proposing REXEL, a highly efficient and accurate model for the joint task of document level cIE (DocIE). REXEL performs mention detection, entity typing, entity disambiguation, coreference resolution and document-level relation classification in a single forward pass to yield facts fully linked to a reference knowledge graph. It is on average 11 times faster than competitive existing approaches in a similar setting and performs competitively both when optimised for any of the individual subtasks and a variety of combinations of different joint tasks, surpassing the baselines by an average of more than 6 F1 points. The combination of speed and accuracy makes REXEL an accurate cost-efficient system for extracting structured information at web-scale. We also release an extension of the DocRED dataset to enable benchmarking of future work on DocIE, which is available at https://github.com/amazon-science/e2e-docie.

Investigating Multilingual Instruction-Tuning: Do Polyglot Models Demand for Multilingual Instructions?

The adaption of multilingual pre-trained Large Language Models (LLMs) into eloquent and helpful assistants is essential to facilitate their use across different language regions. In that spirit, we are the first to conduct an extensive study of the performance of multilingual models on parallel, multi-turn instruction-tuning benchmarks across a selection of the most-spoken Indo-European languages. We systematically examine the effects of language and instruction dataset size on a mid-sized, multilingual LLM by instruction-tuning it on parallel instruction-tuning datasets. Our results demonstrate that instruction-tuning on parallel instead of monolingual corpora benefits cross-lingual instruction following capabilities by up to 4.6%. Furthermore, we show that the Superficial Alignment Hypothesis does not hold in general, as the investigated multilingual 7B parameter model presents a counter-example requiring large-scale instruction-tuning datasets. Finally, we conduct a human annotation study to understand the alignment between human-based and GPT-4-based evaluation within multilingual chat scenarios.

Direct Fact Retrieval from Knowledge Graphs without Entity Linking

There has been a surge of interest in utilizing Knowledge Graphs (KGs) for various natural language processing/understanding tasks. The conventional mechanism to retrieve facts in KGs usually involves three steps: entity span detection, entity disambiguation, and relation classification. However, this approach requires additional labels for training each of the three subcomponents in addition to pairs of input texts and facts, and also may accumulate errors propagated from failures in previous steps. To tackle these limitations, we propose a simple knowledge retrieval framework, which directly retrieves facts from the KGs given the input text based on their representational similarities, which we refer to as Direct Fact Retrieval (DiFaR). Specifically, we first embed all facts in KGs onto a dense embedding space by using a language model trained by only pairs of input texts and facts, and then provide the nearest facts in response to the input text. Since the fact, consisting of only two entities and one relation, has little context to encode, we propose to further refine ranks of top-k retrieved facts with a reranker that contextualizes the input text and the fact jointly. We validate our DiFaR framework on multiple fact retrieval tasks, showing that it significantly outperforms relevant baselines that use the three-step approach.

Retention Is All You Need

Skilled employees are usually seen as the most important pillar of an organization. Despite this, most organizations face high attrition and turnover rates. While several machine learning models have been developed for analyzing attrition and its causal factors, the interpretations of those models remain opaque. In this paper, we propose the HR-DSS approach, which stands for Human Resource Decision Support System, and uses explainable AI for employee attrition problems. The system is designed to assist human resource departments in interpreting the predictions provided by machine learning models. In our experiments, eight machine learning models are employed to provide predictions, and the results achieved by the best-performing model are further processed by the SHAP explainability process. We optimize both the correctness and explanation of the results. Furthermore, using "What-if-analysis", we aim to observe plausible causes for attrition of an individual employee. The results show that by adjusting the specific dominant features of each individual, employee attrition can turn into employee retention through informative business decisions. Reducing attrition is not only a problem for any specific organization but also, in some countries, becomes a significant societal problem that impacts the well-being of both employers and employees.

Contrastive Representation Learning for Conversational Question Answering over Knowledge Graphs

This paper addresses the task of conversational question answering (ConvQA) over knowledge graphs (KGs). The majority of existing ConvQA methods rely on full supervision signals with a strict assumption of the availability of gold logical forms of queries to extract answers from the KG. However, creating such a gold logical form is not viable for each potential question in a real-world scenario. Hence, in the case of missing gold logical forms, the existing information retrieval-based approaches use weak supervision via heuristics or reinforcement learning, formulating ConvQA as a KG path ranking problem. Despite missing gold logical forms, an abundance of conversational contexts, such as entire dialog history with fluent responses and domain information, can be incorporated to effectively reach the correct KG path. This work proposes a contrastive representation learning-based approach to rank KG paths effectively. Our approach solves two key challenges. Firstly, it allows weak supervision-based learning that omits the necessity of gold annotations. Second, it incorporates the conversational context (entire dialog history and domain information) to jointly learn its homogeneous representation with KG paths to improve contrastive representations for effective path ranking. We evaluate our approach on standard datasets for ConvQA, on which it significantly outperforms existing baselines on all domains and overall. Specifically, in some cases, the Mean Reciprocal Rank (MRR) and Hit@5 ranking metrics improve by absolute 10 and 18 points, respectively, compared to the state-of-the-art performance.

An Answer Verbalization Dataset for Conversational Question Answerings over Knowledge Graphs

We introduce a new dataset for conversational question answering over Knowledge Graphs (KGs) with verbalized answers. Question answering over KGs is currently focused on answer generation for single-turn questions (KGQA) or multiple-tun conversational question answering (ConvQA). However, in a real-world scenario (e.g., voice assistants such as Siri, Alexa, and Google Assistant), users prefer verbalized answers. This paper contributes to the state-of-the-art by extending an existing ConvQA dataset with multiple paraphrased verbalized answers. We perform experiments with five sequence-to-sequence models on generating answer responses while maintaining grammatical correctness. We additionally perform an error analysis that details the rates of models' mispredictions in specified categories. Our proposed dataset extended with answer verbalization is publicly available with detailed documentation on its usage for wider utility.

Integrating Knowledge Graph embedding and pretrained Language Models in Hypercomplex Spaces

Knowledge Graphs, such as Wikidata, comprise structural and textual knowledge in order to represent knowledge. For each of the two modalities dedicated approaches for graph embedding and language models learn patterns that allow for predicting novel structural knowledge. Few approaches have integrated learning and inference with both modalities and these existing ones could only partially exploit the interaction of structural and textual knowledge. In our approach, we build on existing strong representations of single modalities and we use hypercomplex algebra to represent both, (i), single-modality embedding as well as, (ii), the interaction between different modalities and their complementary means of knowledge representation. More specifically, we suggest Dihedron and Quaternion representations of 4D hypercomplex numbers to integrate four modalities namely structural knowledge graph embedding, word-level representations (e.g.\ Word2vec, Fasttext), sentence-level representations (Sentence transformer), and document-level representations (sentence transformer, Doc2vec). Our unified vector representation scores the plausibility of labelled edges via Hamilton and Dihedron products, thus modeling pairwise interactions between different modalities. Extensive experimental evaluation on standard benchmark datasets shows the superiority of our two new models using abundant textual information besides sparse structural knowledge to enhance performance in link prediction tasks.