Clio: Privacy-Preserving Insights into Real-World AI Use

How are AI assistants being used in the real world? While model providers in theory have a window into this impact via their users' data, both privacy concerns and practical challenges have made analyzing this data difficult. To address these issues, we present Clio (Claude insights and observations), a privacy-preserving platform that uses AI assistants themselves to analyze and surface aggregated usage patterns across millions of conversations, without the need for human reviewers to read raw conversations. We validate this can be done with a high degree of accuracy and privacy by conducting extensive evaluations. We demonstrate Clio's usefulness in two broad ways. First, we share insights about how models are being used in the real world from one million Claude.ai Free and Pro conversations, ranging from providing advice on hairstyles to providing guidance on Git operations and concepts. We also identify the most common high-level use cases on Claude.ai (coding, writing, and research tasks) as well as patterns that differ across languages (e.g., conversations in Japanese discuss elder care and aging populations at higher-than-typical rates). Second, we use Clio to make our systems safer by identifying coordinated attempts to abuse our systems, monitoring for unknown unknowns during critical periods like launches of new capabilities or major world events, and improving our existing monitoring systems. We also discuss the limitations of our approach, as well as risks and ethical concerns. By enabling analysis of real-world AI usage, Clio provides a scalable platform for empirically grounded AI safety and governance.

Sabotage Evaluations for Frontier Models

Sufficiently capable models could subvert human oversight and decision-making in important contexts. For example, in the context of AI development, models could covertly sabotage efforts to evaluate their own dangerous capabilities, to monitor their behavior, or to make decisions about their deployment. We refer to this family of abilities as sabotage capabilities. We develop a set of related threat models and evaluations. These evaluations are designed to provide evidence that a given model, operating under a given set of mitigations, could not successfully sabotage a frontier model developer or other large organization's activities in any of these ways. We demonstrate these evaluations on Anthropic's Claude 3 Opus and Claude 3.5 Sonnet models. Our results suggest that for these models, minimal mitigations are currently sufficient to address sabotage risks, but that more realistic evaluations and stronger mitigations seem likely to be necessary soon as capabilities improve. We also survey related evaluations we tried and abandoned. Finally, we discuss the advantages of mitigation-aware capability evaluations, and of simulating large-scale deployments using small-scale statistics.

Collective Constitutional AI: Aligning a Language Model with Public Input

There is growing consensus that language model (LM) developers should not be the sole deciders of LM behavior, creating a need for methods that enable the broader public to collectively shape the behavior of LM systems that affect them. To address this need, we present Collective Constitutional AI (CCAI): a multi-stage process for sourcing and integrating public input into LMs-from identifying a target population to sourcing principles to training and evaluating a model. We demonstrate the real-world practicality of this approach by creating what is, to our knowledge, the first LM fine-tuned with collectively sourced public input and evaluating this model against a baseline model trained with established principles from a LM developer. Our quantitative evaluations demonstrate several benefits of our approach: the CCAI-trained model shows lower bias across nine social dimensions compared to the baseline model, while maintaining equivalent performance on language, math, and helpful-harmless evaluations. Qualitative comparisons of the models suggest that the models differ on the basis of their respective constitutions, e.g., when prompted with contentious topics, the CCAI-trained model tends to generate responses that reframe the matter positively instead of a refusal. These results demonstrate a promising, tractable pathway toward publicly informed development of language models.

NLP Systems That Can't Tell Use from Mention Censor Counterspeech, but Teaching the Distinction Helps

The use of words to convey speaker's intent is traditionally distinguished from the `mention' of words for quoting what someone said, or pointing out properties of a word. Here we show that computationally modeling this use-mention distinction is crucial for dealing with counterspeech online. Counterspeech that refutes problematic content often mentions harmful language but is not harmful itself (e.g., calling a vaccine dangerous is not the same as expressing disapproval of someone for calling vaccines dangerous). We show that even recent language models fail at distinguishing use from mention, and that this failure propagates to two key downstream tasks: misinformation and hate speech detection, resulting in censorship of counterspeech. We introduce prompting mitigations that teach the use-mention distinction, and show they reduce these errors. Our work highlights the importance of the use-mention distinction for NLP and CSS and offers ways to address it.

Evaluating and Mitigating Discrimination in Language Model Decisions

As language models (LMs) advance, interest is growing in applying them to high-stakes societal decisions, such as determining financing or housing eligibility. However, their potential for discrimination in such contexts raises ethical concerns, motivating the need for better methods to evaluate these risks. We present a method for proactively evaluating the potential discriminatory impact of LMs in a wide range of use cases, including hypothetical use cases where they have not yet been deployed. Specifically, we use an LM to generate a wide array of potential prompts that decision-makers may input into an LM, spanning 70 diverse decision scenarios across society, and systematically vary the demographic information in each prompt. Applying this methodology reveals patterns of both positive and negative discrimination in the Claude 2.0 model in select settings when no interventions are applied. While we do not endorse or permit the use of language models to make automated decisions for the high-risk use cases we study, we demonstrate techniques to significantly decrease both positive and negative discrimination through careful prompt engineering, providing pathways toward safer deployment in use cases where they may be appropriate. Our work enables developers and policymakers to anticipate, measure, and address discrimination as language model capabilities and applications continue to expand. We release our dataset and prompts at https://huggingface.co/datasets/Anthropic/discrim-eval

Towards Understanding Sycophancy in Language Models

Human feedback is commonly utilized to finetune AI assistants. But human feedback may also encourage model responses that match user beliefs over truthful ones, a behaviour known as sycophancy. We investigate the prevalence of sycophancy in models whose finetuning procedure made use of human feedback, and the potential role of human preference judgments in such behavior. We first demonstrate that five state-of-the-art AI assistants consistently exhibit sycophancy across four varied free-form text-generation tasks. To understand if human preferences drive this broadly observed behavior, we analyze existing human preference data. We find that when a response matches a user's views, it is more likely to be preferred. Moreover, both humans and preference models (PMs) prefer convincingly-written sycophantic responses over correct ones a non-negligible fraction of the time. Optimizing model outputs against PMs also sometimes sacrifices truthfulness in favor of sycophancy. Overall, our results indicate that sycophancy is a general behavior of state-of-the-art AI assistants, likely driven in part by human preference judgments favoring sycophantic responses.

Specific versus General Principles for Constitutional AI

Human feedback can prevent overtly harmful utterances in conversational models, but may not automatically mitigate subtle problematic behaviors such as a stated desire for self-preservation or power. Constitutional AI offers an alternative, replacing human feedback with feedback from AI models conditioned only on a list of written principles. We find this approach effectively prevents the expression of such behaviors. The success of simple principles motivates us to ask: can models learn general ethical behaviors from only a single written principle? To test this, we run experiments using a principle roughly stated as "do what's best for humanity". We find that the largest dialogue models can generalize from this short constitution, resulting in harmless assistants with no stated interest in specific motivations like power. A general principle may thus partially avoid the need for a long list of constitutions targeting potentially harmful behaviors. However, more detailed constitutions still improve fine-grained control over specific types of harms. This suggests both general and specific principles have value for steering AI safely.

Studying Large Language Model Generalization with Influence Functions

When trying to gain better visibility into a machine learning model in order to understand and mitigate the associated risks, a potentially valuable source of evidence is: which training examples most contribute to a given behavior? Influence functions aim to answer a counterfactual: how would the model's parameters (and hence its outputs) change if a given sequence were added to the training set? While influence functions have produced insights for small models, they are difficult to scale to large language models (LLMs) due to the difficulty of computing an inverse-Hessian-vector product (IHVP). We use the Eigenvalue-corrected Kronecker-Factored Approximate Curvature (EK-FAC) approximation to scale influence functions up to LLMs with up to 52 billion parameters. In our experiments, EK-FAC achieves similar accuracy to traditional influence function estimators despite the IHVP computation being orders of magnitude faster. We investigate two algorithmic techniques to reduce the cost of computing gradients of candidate training sequences: TF-IDF filtering and query batching. We use influence functions to investigate the generalization patterns of LLMs, including the sparsity of the influence patterns, increasing abstraction with scale, math and programming abilities, cross-lingual generalization, and role-playing behavior. Despite many apparently sophisticated forms of generalization, we identify a surprising limitation: influences decay to near-zero when the order of key phrases is flipped. Overall, influence functions give us a powerful new tool for studying the generalization properties of LLMs.

Question Decomposition Improves the Faithfulness of Model-Generated Reasoning

As large language models (LLMs) perform more difficult tasks, it becomes harder to verify the correctness and safety of their behavior. One approach to help with this issue is to prompt LLMs to externalize their reasoning, e.g., by having them generate step-by-step reasoning as they answer a question (Chain-of-Thought; CoT). The reasoning may enable us to check the process that models use to perform tasks. However, this approach relies on the stated reasoning faithfully reflecting the model's actual reasoning, which is not always the case. To improve over the faithfulness of CoT reasoning, we have models generate reasoning by decomposing questions into subquestions. Decomposition-based methods achieve strong performance on question-answering tasks, sometimes approaching that of CoT while improving the faithfulness of the model's stated reasoning on several recently-proposed metrics. By forcing the model to answer simpler subquestions in separate contexts, we greatly increase the faithfulness of model-generated reasoning over CoT, while still achieving some of the performance gains of CoT. Our results show it is possible to improve the faithfulness of model-generated reasoning; continued improvements may lead to reasoning that enables us to verify the correctness and safety of LLM behavior.

Measuring Faithfulness in Chain-of-Thought Reasoning

Large language models (LLMs) perform better when they produce step-by-step, "Chain-of-Thought" (CoT) reasoning before answering a question, but it is unclear if the stated reasoning is a faithful explanation of the model's actual reasoning (i.e., its process for answering the question). We investigate hypotheses for how CoT reasoning may be unfaithful, by examining how the model predictions change when we intervene on the CoT (e.g., by adding mistakes or paraphrasing it). Models show large variation across tasks in how strongly they condition on the CoT when predicting their answer, sometimes relying heavily on the CoT and other times primarily ignoring it. CoT's performance boost does not seem to come from CoT's added test-time compute alone or from information encoded via the particular phrasing of the CoT. As models become larger and more capable, they produce less faithful reasoning on most tasks we study. Overall, our results suggest that CoT can be faithful if the circumstances such as the model size and task are carefully chosen.