Retrieval meets Long Context Large Language Models

Extending the context window of large language models (LLMs) is getting popular recently, while the solution of augmenting LLMs with retrieval has existed for years. The natural questions are: i) Retrieval-augmentation versus long context window, which one is better for downstream tasks? ii) Can both methods be combined to get the best of both worlds? In this work, we answer these questions by studying both solutions using two state-of-the-art pretrained LLMs, i.e., a proprietary 43B GPT and LLaMA2-70B. Perhaps surprisingly, we find that LLM with 4K context window using simple retrieval-augmentation at generation can achieve comparable performance to finetuned LLM with 16K context window via positional interpolation on long context tasks, while taking much less computation. More importantly, we demonstrate that retrieval can significantly improve the performance of LLMs regardless of their extended context window sizes. Our best model, retrieval-augmented LLaMA2-70B with 32K context window, outperforms GPT-3.5-turbo-16k and Davinci003 in terms of average score on seven long context tasks including question answering and query-based summarization. It also outperforms its non-retrieval LLaMA2-70B-32k baseline by a margin, while being much faster at generation. Our study provides general insights on the choice of retrieval-augmentation versus long context extension of LLM for practitioners.

LibriSpeech-PC: Benchmark for Evaluation of Punctuation and Capitalization Capabilities of end-to-end ASR Models

Traditional automatic speech recognition (ASR) models output lower-cased words without punctuation marks, which reduces readability and necessitates a subsequent text processing model to convert ASR transcripts into a proper format. Simultaneously, the development of end-to-end ASR models capable of predicting punctuation and capitalization presents several challenges, primarily due to limited data availability and shortcomings in the existing evaluation methods, such as inadequate assessment of punctuation prediction. In this paper, we introduce a LibriSpeech-PC benchmark designed to assess the punctuation and capitalization prediction capabilities of end-to-end ASR models. The benchmark includes a LibriSpeech-PC dataset with restored punctuation and capitalization, a novel evaluation metric called Punctuation Error Rate (PER) that focuses on punctuation marks, and initial baseline models. All code, data, and models are publicly available.

A Chat About Boring Problems: Studying GPT-based text normalization

Text normalization - the conversion of text from written to spoken form - is traditionally assumed to be an ill-formed task for language models. In this work, we argue otherwise. We empirically show the capacity of Large-Language Models (LLM) for text normalization in few-shot scenarios. Combining self-consistency reasoning with linguistic-informed prompt engineering, we find LLM based text normalization to achieve error rates around 40\% lower than top normalization systems. Further, upon error analysis, we note key limitations in the conventional design of text normalization tasks. We create a new taxonomy of text normalization errors and apply it to results from GPT-3.5-Turbo and GPT-4.0. Through this new framework, we can identify strengths and weaknesses of GPT-based TN, opening opportunities for future work.

SpellMapper: A non-autoregressive neural spellchecker for ASR customization with candidate retrieval based on n-gram mappings

Contextual spelling correction models are an alternative to shallow fusion to improve automatic speech recognition (ASR) quality given user vocabulary. To deal with large user vocabularies, most of these models include candidate retrieval mechanisms, usually based on minimum edit distance between fragments of ASR hypothesis and user phrases. However, the edit-distance approach is slow, non-trainable, and may have low recall as it relies only on common letters. We propose: 1) a novel algorithm for candidate retrieval, based on misspelled n-gram mappings, which gives up to 90% recall with just the top 10 candidates on Spoken Wikipedia; 2) a non-autoregressive neural model based on BERT architecture, where the initial transcript and ten candidates are combined into one input. The experiments on Spoken Wikipedia show 21.4% word error rate improvement compared to a baseline ASR system.

Automatic Heteronym Resolution Pipeline Using RAD-TTS Aligners

Grapheme-to-phoneme (G2P) transduction is part of the standard text-to-speech (TTS) pipeline. However, G2P conversion is difficult for languages that contain heteronyms -- words that have one spelling but can be pronounced in multiple ways. G2P datasets with annotated heteronyms are limited in size and expensive to create, as human labeling remains the primary method for heteronym disambiguation. We propose a RAD-TTS Aligner-based pipeline to automatically disambiguate heteronyms in datasets that contain both audio with text transcripts. The best pronunciation can be chosen by generating all possible candidates for each heteronym and scoring them with an Aligner model. The resulting labels can be used to create training datasets for use in both multi-stage and end-to-end G2P systems.

Thutmose Tagger: Single-pass neural model for Inverse Text Normalization

Inverse text normalization (ITN) is an essential post-processing step in automatic speech recognition (ASR). It converts numbers, dates, abbreviations, and other semiotic classes from the spoken form generated by ASR to their written forms. One can consider ITN as a Machine Translation task and use neural sequence-to-sequence models to solve it. Unfortunately, such neural models are prone to hallucinations that could lead to unacceptable errors. To mitigate this issue, we propose a single-pass token classifier model that regards ITN as a tagging task. The model assigns a replacement fragment to every input token or marks it for deletion or copying without changes. We present a dataset preparation method based on the granular alignment of ITN examples. The proposed model is less prone to hallucination errors. The model is trained on the Google Text Normalization dataset and achieves state-of-the-art sentence accuracy on both English and Russian test sets. One-to-one correspondence between tags and input words improves the interpretability of the model's predictions, simplifies debugging, and allows for post-processing corrections. The model is simpler than sequence-to-sequence models and easier to optimize in production settings. The model and the code to prepare the dataset is published as part of NeMo project.

Shallow Fusion of Weighted Finite-State Transducer and Language Model for Text Normalization

Text normalization (TN) systems in production are largely rule-based using weighted finite-state transducers (WFST). However, WFST-based systems struggle with ambiguous input when the normalized form is context-dependent. On the other hand, neural text normalization systems can take context into account but they suffer from unrecoverable errors and require labeled normalization datasets, which are hard to collect. We propose a new hybrid approach that combines the benefits of rule-based and neural systems. First, a non-deterministic WFST outputs all normalization candidates, and then a neural language model picks the best one -- similar to shallow fusion for automatic speech recognition. While the WFST prevents unrecoverable errors, the language model resolves contextual ambiguity. The approach is easy to extend and we show it is effective. It achieves comparable or better results than existing state-of-the-art TN models.

A Unified Transformer-based Framework for Duplex Text Normalization

Text normalization (TN) and inverse text normalization (ITN) are essential preprocessing and postprocessing steps for text-to-speech synthesis and automatic speech recognition, respectively. Many methods have been proposed for either TN or ITN, ranging from weighted finite-state transducers to neural networks. Despite their impressive performance, these methods aim to tackle only one of the two tasks but not both. As a result, in a complete spoken dialog system, two separate models for TN and ITN need to be built. This heterogeneity increases the technical complexity of the system, which in turn increases the cost of maintenance in a production setting. Motivated by this observation, we propose a unified framework for building a single neural duplex system that can simultaneously handle TN and ITN. Combined with a simple but effective data augmentation method, our systems achieve state-of-the-art results on the Google TN dataset for English and Russian. They can also reach over 95% sentence-level accuracy on an internal English TN dataset without any additional fine-tuning. In addition, we also create a cleaned dataset from the Spoken Wikipedia Corpora for German and report the performance of our systems on the dataset. Overall, experimental results demonstrate the proposed duplex text normalization framework is highly effective and applicable to a range of domains and languages

SGD-QA: Fast Schema-Guided Dialogue State Tracking for Unseen Services

Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for schema-guided dialogue state tracking based on a question answering approach. The proposed multi-pass model shares a single encoder between the domain information and dialogue utterance. The domain's description represents the query and the dialogue utterance serves as the context. The model improves performance on unseen services by at least 1.6x compared to single-pass baseline models on the SGD dataset. SGD-QA shows competitive performance compared to state-of-the-art multi-pass models while being significantly more efficient in terms of memory consumption and training performance. We provide a thorough discussion on the model with ablation study and error analysis.

NeMo Inverse Text Normalization: From Development To Production

Inverse text normalization (ITN) converts spoken-domain automatic speech recognition (ASR) output into written-domain text to improve the readability of the ASR output. Many state-of-the-art ITN systems use hand-written weighted finite-state transducer(WFST) grammars since this task has extremely low tolerance to unrecoverable errors. We introduce an open-source Python WFST-based library for ITN which enables a seamless path from development to production. We describe the specification of ITN grammar rules for English, but the library can be adapted for other languages. It can also be used for written-to-spoken text normalization. We evaluate the NeMo ITN library using a modified version of the Google Text normalization dataset.