Abstract:AI companions based on large language models can role-play and converse very naturally. When value conflicts arise between the AI companion and the user, it may offend or upset the user. Yet, little research has examined such conflicts. We first conducted a formative study that analyzed 151 user complaints about conflicts with AI companions, providing design implications for our study. Based on these, we created Minion, a technology probe to help users resolve human-AI value conflicts. Minion applies a user-empowerment intervention method that provides suggestions by combining expert-driven and user-driven conflict resolution strategies. We conducted a technology probe study, creating 40 value conflict scenarios on Character.AI and Talkie. 22 participants completed 274 tasks and successfully resolved conflicts 94.16% of the time. We summarize user responses, preferences, and needs in resolving value conflicts, and propose design implications to reduce conflicts and empower users to resolve them more effectively.
Abstract:Human emotions are essentially molded by lived experiences, from which we construct personalised meaning. The engagement in such meaning-making process has been practiced as an intervention in various psychotherapies to promote wellness. Nevertheless, to support recollecting and recounting lived experiences in everyday life remains under explored in HCI. It also remains unknown how technologies such as generative AI models can facilitate the meaning making process, and ultimately support affective mindfulness. In this paper we present Metamorpheus, an affective interface that engages users in a creative visual storytelling of emotional experiences during dreams. Metamorpheus arranges the storyline based on a dream's emotional arc, and provokes self-reflection through the creation of metaphorical images and text depictions. The system provides metaphor suggestions, and generates visual metaphors and text depictions using generative AI models, while users can apply generations to recolour and re-arrange the interface to be visually affective. Our experience-centred evaluation manifests that, by interacting with Metamorpheus, users can recall their dreams in vivid detail, through which they relive and reflect upon their experiences in a meaningful way.
Abstract:Prewriting is the process of discovering and developing ideas before a first draft, which requires divergent thinking and often implies unstructured strategies such as diagramming, outlining, free-writing, etc. Although large language models (LLMs) have been demonstrated to be useful for a variety of tasks including creative writing, little is known about how users would collaborate with LLMs to support prewriting. The preferred collaborative role and initiative of LLMs during such a creativity process is also unclear. To investigate human-LLM collaboration patterns and dynamics during prewriting, we conducted a three-session qualitative study with 15 participants in two creative tasks: story writing and slogan writing. The findings indicated that during collaborative prewriting, there appears to be a three-stage iterative Human-AI Co-creativity process that includes Ideation, Illumination, and Implementation stages. This collaborative process champions the human in a dominant role, in addition to mixed and shifting levels of initiative that exist between humans and LLMs. This research also reports on collaboration breakdowns that occur during this process, user perceptions of using existing LLMs during Human-AI Co-creativity, and discusses design implications to support this co-creativity process.
Abstract:Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entertainment. However, limited research focuses on how values should be extensively considered in industrial deployments of recommender systems, the ignorance of which can be problematic. To fill this gap, in this paper, we adopt Value Sensitive Design to comprehensively explore how practitioners and users recognize different values of current industrial recommender systems. Based on conceptual and empirical investigations, we focus on five values: recommendation quality, privacy, transparency, fairness, and trustworthiness. We further conduct in-depth qualitative interviews with 20 users and 10 practitioners to delve into their opinions towards these values. Our results reveal the existence and sources of tensions between practitioners and users in terms of value interpretation, evaluation, and practice, which provide novel implications for designing more human-centric and value-sensitive recommender systems.
Abstract:Network embedding is a method to learn low-dimensional representation vectors for nodes in complex networks. In real networks, nodes may have multiple tags but existing methods ignore the abundant semantic and hierarchical information of tags. This information is useful to many network applications and usually very stable. In this paper, we propose a tag representation learning model, Tag2Vec, which mixes nodes and tags into a hybrid network. Firstly, for tag networks, we define semantic distance as the proximity between tags and design a novel strategy, parameterized random walk, to generate context with semantic and hierarchical information of tags adaptively. Then, we propose hyperbolic Skip-gram model to express the complex hierarchical structure better with lower output dimensions. We evaluate our model on the NBER U.S. patent dataset and WordNet dataset. The results show that our model can learn tag representations with rich semantic information and it outperforms other baselines.