Abstract:Business process simulation (BPS) is a versatile technique for estimating process performance across various scenarios. Traditionally, BPS approaches employ a control-flow-first perspective by enriching a process model with simulation parameters. Although such approaches can mimic the behavior of centrally orchestrated processes, such as those supported by workflow systems, current control-flow-first approaches cannot faithfully capture the dynamics of real-world processes that involve distinct resource behavior and decentralized decision-making. Recognizing this issue, this paper introduces AgentSimulator, a resource-first BPS approach that discovers a multi-agent system from an event log, modeling distinct resource behaviors and interaction patterns to simulate the underlying process. Our experiments show that AgentSimulator achieves state-of-the-art simulation accuracy with significantly lower computation times than existing approaches while providing high interpretability and adaptability to different types of process-execution scenarios.
Abstract:The identification of undesirable behavior in event logs is an important aspect of process mining that is often addressed by anomaly detection methods. Traditional anomaly detection methods tend to focus on statistically rare behavior and neglect the subtle difference between rarity and undesirability. The introduction of semantic anomaly detection has opened a promising avenue by identifying semantically deviant behavior. This work addresses a gap in semantic anomaly detection, which typically indicates the occurrence of an anomaly without explaining the nature of the anomaly. We propose xSemAD, an approach that uses a sequence-to-sequence model to go beyond pure identification and provides extended explanations. In essence, our approach learns constraints from a given process model repository and then checks whether these constraints hold in the considered event log. This approach not only helps understand the specifics of the undesired behavior, but also facilitates targeted corrective actions. Our experiments demonstrate that our approach outperforms existing state-of-the-art semantic anomaly detection methods.
Abstract:We present a principle-based analysis of contribution functions for quantitative bipolar argumentation graphs that quantify the contribution of one argument to another. The introduced principles formalise the intuitions underlying different contribution functions as well as expectations one would have regarding the behaviour of contribution functions in general. As none of the covered contribution functions satisfies all principles, our analysis can serve as a tool that enables the selection of the most suitable function based on the requirements of a given use case.
Abstract:A key concern of automatic process discovery is to provide insights into performance aspects of business processes. Waiting times are of particular importance in this context. For that reason, it is surprising that current techniques for automatic process discovery generate directly-follows graphs and comparable process models, but often miss the opportunity to explicitly represent the time axis. In this paper, we present an approach for automatically constructing process models that explicitly align with a time axis. We exemplify our approach for directly-follows graphs. Our evaluation using two BPIC datasets and a proprietary dataset highlight the benefits of this representation in comparison to standard layout techniques.
Abstract:The continued success of Large Language Models (LLMs) and other generative artificial intelligence approaches highlights the advantages that large information corpora can have over rigidly defined symbolic models, but also serves as a proof-point of the challenges that purely statistics-based approaches have in terms of safety and trustworthiness. As a framework for contextualizing the potential, as well as the limitations of LLMs and other foundation model-based technologies, we propose the concept of a Large Process Model (LPM) that combines the correlation power of LLMs with the analytical precision and reliability of knowledge-based systems and automated reasoning approaches. LPMs are envisioned to directly utilize the wealth of process management experience that experts have accumulated, as well as process performance data of organizations with diverse characteristics, e.g., regarding size, region, or industry. In this vision, the proposed LPM would allow organizations to receive context-specific (tailored) process and other business models, analytical deep-dives, and improvement recommendations. As such, they would allow to substantially decrease the time and effort required for business transformation, while also allowing for deeper, more impactful, and more actionable insights than previously possible. We argue that implementing an LPM is feasible, but also highlight limitations and research challenges that need to be solved to implement particular aspects of the LPM vision.
Abstract:Chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, it is often not clear how to apply chatbots to generate business value. Hence, this work aims at the systematic analysis of existing chatbots for their support of conversational process modelling as process-oriented capability. Application scenarios are identified along the process life cycle. Then a systematic literature review on conversational process modelling is performed. The resulting taxonomy serves as input for the identification of application scenarios for conversational process modelling, including paraphrasing and improvement of process descriptions. The application scenarios are evaluated for existing chatbots based on a real-world test set from the higher education domain. It contains process descriptions as well as corresponding process models, together with an assessment of the model quality. Based on the literature and application scenario analyses, recommendations for the usage (practical implications) and further development (research directions) of conversational process modelling are derived.
Abstract:Fairness is central to the ethical and responsible development and use of AI systems, with a large number of frameworks and formal notions of algorithmic fairness being available. However, many of the fairness solutions proposed revolve around technical considerations and not the needs of and consequences for the most impacted communities. We therefore want to take the focus away from definitions and allow for the inclusion of societal and relational aspects to represent how the effects of AI systems impact and are experienced by individuals and social groups. In this paper, we do this by means of proposing the ACROCPoLis framework to represent allocation processes with a modeling emphasis on fairness aspects. The framework provides a shared vocabulary in which the factors relevant to fairness assessments for different situations and procedures are made explicit, as well as their interrelationships. This enables us to compare analogous situations, to highlight the differences in dissimilar situations, and to capture differing interpretations of the same situation by different stakeholders.
Abstract:This volume contains revised versions of the papers selected for the second volume of the Online Handbook of Argumentation for AI (OHAAI). Previously, formal theories of argument and argument interaction have been proposed and studied, and this has led to the more recent study of computational models of argument. Argumentation, as a field within artificial intelligence (AI), is highly relevant for researchers interested in symbolic representations of knowledge and defeasible reasoning. The purpose of this handbook is to provide an open access and curated anthology for the argumentation research community. OHAAI is designed to serve as a research hub to keep track of the latest and upcoming PhD-driven research on the theory and application of argumentation in all areas related to AI.
Abstract:This volume contains revised versions of the papers selected for the first volume of the Online Handbook of Argumentation for AI (OHAAI). Previously, formal theories of argument and argument interaction have been proposed and studied, and this has led to the more recent study of computational models of argument. Argumentation, as a field within artificial intelligence (AI), is highly relevant for researchers interested in symbolic representations of knowledge and defeasible reasoning. The purpose of this handbook is to provide an open access and curated anthology for the argumentation research community. OHAAI is designed to serve as a research hub to keep track of the latest and upcoming PhD-driven research on the theory and application of argumentation in all areas related to AI.
Abstract:A multitude of agent-oriented software engineering frameworks exist, most of which are developed by the academic multi-agent systems community. However, these frameworks often impose programming paradigms on their users that are challenging to learn for engineers who are used to modern high-level programming languages such as JavaScript and Python. To show how the adoption of agent-oriented programming by the software engineering mainstream can be facilitated, we provide a lean JavaScript library prototype for implementing reasoning-loop agents. The library focuses on core agent programming concepts and refrains from imposing further restrictions on the programming approach. To illustrate its usefulness, we show how the library can be applied to multi-agent systems simulations on the web, deployed to cloud-hosted function-as-a-service environments, and embedded in Python-based data science tools.