FACTS&EVIDENCE: An Interactive Tool for Transparent Fine-Grained Factual Verification of Machine-Generated Text

With the widespread consumption of AI-generated content, there has been an increased focus on developing automated tools to verify the factual accuracy of such content. However, prior research and tools developed for fact verification treat it as a binary classification or a linear regression problem. Although this is a useful mechanism as part of automatic guardrails in systems, we argue that such tools lack transparency in the prediction reasoning and diversity in source evidence to provide a trustworthy user experience. We develop Facts&Evidence - an interactive and transparent tool for user-driven verification of complex text. The tool facilitates the intricate decision-making involved in fact-verification, presenting its users a breakdown of complex input texts to visualize the credibility of individual claims along with an explanation of model decisions and attribution to multiple, diverse evidence sources. Facts&Evidence aims to empower consumers of machine-generated text and give them agency to understand, verify, selectively trust and use such text.

Explainable AI for Clinical Outcome Prediction: A Survey of Clinician Perceptions and Preferences

Explainable AI (XAI) techniques are necessary to help clinicians make sense of AI predictions and integrate predictions into their decision-making workflow. In this work, we conduct a survey study to understand clinician preference among different XAI techniques when they are used to interpret model predictions over text-based EHR data. We implement four XAI techniques (LIME, Attention-based span highlights, exemplar patient retrieval, and free-text rationales generated by LLMs) on an outcome prediction model that uses ICU admission notes to predict a patient's likelihood of experiencing in-hospital mortality. Using these XAI implementations, we design and conduct a survey study of 32 practicing clinicians, collecting their feedback and preferences on the four techniques. We synthesize our findings into a set of recommendations describing when each of the XAI techniques may be more appropriate, their potential limitations, as well as recommendations for improvement.

Varying Shades of Wrong: Aligning LLMs with Wrong Answers Only

In the absence of abundant reliable annotations for challenging tasks and contexts, how can we expand the frontier of LLM capabilities with potentially wrong answers? We focus on two research questions: (1) Can LLMs generate reliable preferences among wrong options? And if so, (2) Would alignment with such wrong-over-wrong preferences be helpful? We employ methods based on self-consistency, token probabilities, and LLM-as-a-judge to elicit wrong-over-wrong preferences, and fine-tune language models with preference optimization approaches using these synthesized preferences. Extensive experiments with seven LLMs and eight datasets demonstrate that (1) LLMs do have preliminary capability in distinguishing various shades of wrong, achieving up to 20.9% higher performance than random guess; (2) Alignment with wrong-over-wrong preferences helps LLMs to produce less wrong and sometimes even outright correct answers, while overall improving model calibration.

Know Your Limits: A Survey of Abstention in Large Language Models

Abstention, the refusal of large language models (LLMs) to provide an answer, is increasingly recognized for its potential to mitigate hallucinations and enhance safety in LLM systems. In this survey, we introduce a framework to examine abstention from three perspectives: the query, the model, and human values. We organize the literature on abstention methods, benchmarks, and evaluation metrics using this framework, and discuss merits and limitations of prior work. We further identify and motivate areas for future work, centered around whether abstention can be achieved as a meta-capability that transcends specific tasks or domains, while still providing opportunities to optimize abstention abilities based on context.

The Art of Refusal: A Survey of Abstention in Large Language Models

Abstention, the refusal of large language models (LLMs) to provide an answer, is increasingly recognized for its potential to mitigate hallucinations and enhance safety in building LLM systems. In this survey, we introduce a framework to examine abstention behavior from three perspectives: the query, the model, and human values. We review the literature on abstention methods (categorized based on the development stages of LLMs), benchmarks, and evaluation metrics, and discuss the merits and limitations of prior work. We further identify and motivate areas for future research, such as encouraging the study of abstention as a meta-capability across tasks and customizing abstention abilities based on context. In doing so, we aim to broaden the scope and impact of abstention methodologies in AI systems.

CHIME: LLM-Assisted Hierarchical Organization of Scientific Studies for Literature Review Support

Literature review requires researchers to synthesize a large amount of information and is increasingly challenging as the scientific literature expands. In this work, we investigate the potential of LLMs for producing hierarchical organizations of scientific studies to assist researchers with literature review. We define hierarchical organizations as tree structures where nodes refer to topical categories and every node is linked to the studies assigned to that category. Our naive LLM-based pipeline for hierarchy generation from a set of studies produces promising yet imperfect hierarchies, motivating us to collect CHIME, an expert-curated dataset for this task focused on biomedicine. Given the challenging and time-consuming nature of building hierarchies from scratch, we use a human-in-the-loop process in which experts correct errors (both links between categories and study assignment) in LLM-generated hierarchies. CHIME contains 2,174 LLM-generated hierarchies covering 472 topics, and expert-corrected hierarchies for a subset of 100 topics. Expert corrections allow us to quantify LLM performance, and we find that while they are quite good at generating and organizing categories, their assignment of studies to categories could be improved. We attempt to train a corrector model with human feedback which improves study assignment by 12.6 F1 points. We release our dataset and models to encourage research on developing better assistive tools for literature review.

TOPICAL: TOPIC Pages AutomagicaLly

Topic pages aggregate useful information about an entity or concept into a single succinct and accessible article. Automated creation of topic pages would enable their rapid curation as information resources, providing an alternative to traditional web search. While most prior work has focused on generating topic pages about biographical entities, in this work, we develop a completely automated process to generate high-quality topic pages for scientific entities, with a focus on biomedical concepts. We release TOPICAL, a web app and associated open-source code, comprising a model pipeline combining retrieval, clustering, and prompting, that makes it easy for anyone to generate topic pages for a wide variety of biomedical entities on demand. In a human evaluation of 150 diverse topic pages generated using TOPICAL, we find that the vast majority were considered relevant, accurate, and coherent, with correct supporting citations. We make all code publicly available and host a free-to-use web app at: https://s2-topical.apps.allenai.org

Characterizing LLM Abstention Behavior in Science QA with Context Perturbations

The correct model response in the face of uncertainty is to abstain from answering a question so as not to mislead the user. In this work, we study the ability of LLMs to abstain from answering context-dependent science questions when provided insufficient or incorrect context. We probe model sensitivity in several settings: removing gold context, replacing gold context with irrelevant context, and providing additional context beyond what is given. In experiments on four QA datasets with four LLMs, we show that performance varies greatly across models, across the type of context provided, and also by question type; in particular, many LLMs seem unable to abstain from answering boolean questions using standard QA prompts. Our analysis also highlights the unexpected impact of abstention performance on QA task accuracy. Counter-intuitively, in some settings, replacing gold context with irrelevant context or adding irrelevant context to gold context can improve abstention performance in a way that results in improvements in task performance. Our results imply that changes are needed in QA dataset design and evaluation to more effectively assess the correctness and downstream impacts of model abstention.

From Paper to Card: Transforming Design Implications with Generative AI

Communicating design implications is common within the HCI community when publishing academic papers, yet these papers are rarely read and used by designers. One solution is to use design cards as a form of translational resource that communicates valuable insights from papers in a more digestible and accessible format to assist in design processes. However, creating design cards can be time-consuming, and authors may lack the resources/know-how to produce cards. Through an iterative design process, we built a system that helps create design cards from academic papers using an LLM and text-to-image model. Our evaluation with designers (N=21) and authors of selected papers (N=12) revealed that designers perceived the design implications from our design cards as more inspiring and generative, compared to reading original paper texts, and the authors viewed our system as an effective way of communicating their design implications. We also propose future enhancements for AI-generated design cards.

Designing Guiding Principles for NLP for Healthcare: A Case Study of Maternal Health

Objective: An ethical framework for the use of large language models (LLMs) is urgently needed to shape how natural language processing (NLP) tools are used for healthcare applications. Drawing directly from the voices of those most affected, we propose a set of guiding principles for the use of NLP in healthcare, with examples based on applications in maternal health. Materials and Methods: We led an interactive session centered on an LLM-based chatbot demonstration during a full-day workshop with 39 participants, and additionally surveyed 30 healthcare workers and 30 birthing people about their values, needs, and perceptions of AI and LLMs. We conducted quantitative and qualitative analyses of the interactive discussions to consolidate our findings into a set of guiding principles. Results: Using the case study of maternal health, we propose nine principles for ethical use of LLMs, grouped into three categories: (i) contextual significance, (ii) measurements, and (iii) who/what is valued. We describe rationales underlying these principles and provide practical advice. Discussion: Healthcare faces existing challenges including the balance of power in clinician-patient relationships, systemic health disparities, historical injustices, and economic constraints. Our principles serve as a framework for surfacing key considerations when deploying LLMs in medicine, as well as providing a methodological pattern for other researchers to follow. Conclusion: This set of principles can serve as a resource to practitioners working on maternal health and other healthcare fields to emphasize the importance of technical nuance, historical context, and inclusive design when developing LLMs for use in clinical settings.