Prompting and Fine-Tuning of Small LLMs for Length-Controllable Telephone Call Summarization

This paper explores the rapid development of a telephone call summarization system utilizing large language models (LLMs). Our approach involves initial experiments with prompting existing LLMs to generate summaries of telephone conversations, followed by the creation of a tailored synthetic training dataset utilizing stronger frontier models. We place special focus on the diversity of the generated data and on the ability to control the length of the generated summaries to meet various use-case specific requirements. The effectiveness of our method is evaluated using two state-of-the-art LLM-as-a-judge-based evaluation techniques to ensure the quality and relevance of the summaries. Our results show that fine-tuned Llama-2-7B-based summarization model performs on-par with GPT-4 in terms of factual accuracy, completeness and conciseness. Our findings demonstrate the potential for quickly bootstrapping a practical and efficient call summarization system.

The Conformer Encoder May Reverse the Time Dimension

We sometimes observe monotonically decreasing cross-attention weights in our Conformer-based global attention-based encoder-decoder (AED) models. Further investigation shows that the Conformer encoder internally reverses the sequence in the time dimension. We analyze the initial behavior of the decoder cross-attention mechanism and find that it encourages the Conformer encoder self-attention to build a connection between the initial frames and all other informative frames. Furthermore, we show that, at some point in training, the self-attention module of the Conformer starts dominating the output over the preceding feed-forward module, which then only allows the reversed information to pass through. We propose several methods and ideas of how this flipping can be avoided. Additionally, we investigate a novel method to obtain label-frame-position alignments by using the gradients of the label log probabilities w.r.t. the encoder input frames.

Investigating the Effect of Label Topology and Training Criterion on ASR Performance and Alignment Quality

The ongoing research scenario for automatic speech recognition (ASR) envisions a clear division between end-to-end approaches and classic modular systems. Even though a high-level comparison between the two approaches in terms of their requirements and (dis)advantages is commonly addressed, a closer comparison under similar conditions is not readily available in the literature. In this work, we present a comparison focused on the label topology and training criterion. We compare two discriminative alignment models with hidden Markov model (HMM) and connectionist temporal classification topology, and two first-order label context ASR models utilizing factored HMM and strictly monotonic recurrent neural network transducer, respectively. We use different measurements for the evaluation of the alignment quality, and compare word error rate and real time factor of our best systems. Experiments are conducted on the LibriSpeech 960h and Switchboard 300h tasks.

ClimateGPT: Towards AI Synthesizing Interdisciplinary Research on Climate Change

This paper introduces ClimateGPT, a model family of domain-specific large language models that synthesize interdisciplinary research on climate change. We trained two 7B models from scratch on a science-oriented dataset of 300B tokens. For the first model, the 4.2B domain-specific tokens were included during pre-training and the second was adapted to the climate domain after pre-training. Additionally, ClimateGPT-7B, 13B and 70B are continuously pre-trained from Llama~2 on a domain-specific dataset of 4.2B tokens. Each model is instruction fine-tuned on a high-quality and human-generated domain-specific dataset that has been created in close cooperation with climate scientists. To reduce the number of hallucinations, we optimize the model for retrieval augmentation and propose a hierarchical retrieval strategy. To increase the accessibility of our model to non-English speakers, we propose to make use of cascaded machine translation and show that this approach can perform comparably to natively multilingual models while being easier to scale to a large number of languages. Further, to address the intrinsic interdisciplinary aspect of climate change we consider different research perspectives. Therefore, the model can produce in-depth answers focusing on different perspectives in addition to an overall answer. We propose a suite of automatic climate-specific benchmarks to evaluate LLMs. On these benchmarks, ClimateGPT-7B performs on par with the ten times larger Llama-2-70B Chat model while not degrading results on general domain benchmarks. Our human evaluation confirms the trends we saw in our benchmarks. All models were trained and evaluated using renewable energy and are released publicly.

Document-Level Language Models for Machine Translation

Despite the known limitations, most machine translation systems today still operate on the sentence-level. One reason for this is, that most parallel training data is only sentence-level aligned, without document-level meta information available. In this work, we set out to build context-aware translation systems utilizing document-level monolingual data instead. This can be achieved by combining any existing sentence-level translation model with a document-level language model. We improve existing approaches by leveraging recent advancements in model combination. Additionally, we propose novel weighting techniques that make the system combination more flexible and significantly reduce computational overhead. In a comprehensive evaluation on four diverse translation tasks, we show that our extensions improve document-targeted scores substantially and are also computationally more efficient. However, we also find that in most scenarios, back-translation gives even better results, at the cost of having to re-train the translation system. Finally, we explore language model fusion in the light of recent advancements in large language models. Our findings suggest that there might be strong potential in utilizing large language models via model combination.

Investigating the Effect of Language Models in Sequence Discriminative Training for Neural Transducers

In this work, we investigate the effect of language models (LMs) with different context lengths and label units (phoneme vs. word) used in sequence discriminative training for phoneme-based neural transducers. Both lattice-free and N-best-list approaches are examined. For lattice-free methods with phoneme-level LMs, we propose a method to approximate the context history to employ LMs with full-context dependency. This approximation can be extended to arbitrary context length and enables the usage of word-level LMs in lattice-free methods. Moreover, a systematic comparison is conducted across lattice-free and N-best-list-based methods. Experimental results on Librispeech show that using the word-level LM in training outperforms the phoneme-level LM. Besides, we find that the context size of the LM used for probability computation has a limited effect on performance. Moreover, our results reveal the pivotal importance of the hypothesis space quality in sequence discriminative training.

End-to-End Training of a Neural HMM with Label and Transition Probabilities

We investigate a novel modeling approach for end-to-end neural network training using hidden Markov models (HMM) where the transition probabilities between hidden states are modeled and learned explicitly. Most contemporary sequence-to-sequence models allow for from-scratch training by summing over all possible label segmentations in a given topology. In our approach there are explicit, learnable probabilities for transitions between segments as opposed to a blank label that implicitly encodes duration statistics. We implement a GPU-based forward-backward algorithm that enables the simultaneous training of label and transition probabilities. We investigate recognition results and additionally Viterbi alignments of our models. We find that while the transition model training does not improve recognition performance, it has a positive impact on the alignment quality. The generated alignments are shown to be viable targets in state-of-the-art Viterbi trainings.

On the Relation between Internal Language Model and Sequence Discriminative Training for Neural Transducers

Internal language model (ILM) subtraction has been widely applied to improve the performance of the RNN-Transducer with external language model (LM) fusion for speech recognition. In this work, we show that sequence discriminative training has a strong correlation with ILM subtraction from both theoretical and empirical points of view. Theoretically, we derive that the global optimum of maximum mutual information (MMI) training shares a similar formula as ILM subtraction. Empirically, we show that ILM subtraction and sequence discriminative training achieve similar performance across a wide range of experiments on Librispeech, including both MMI and minimum Bayes risk (MBR) criteria, as well as neural transducers and LMs of both full and limited context. The benefit of ILM subtraction also becomes much smaller after sequence discriminative training. We also provide an in-depth study to show that sequence discriminative training has a minimal effect on the commonly used zero-encoder ILM estimation, but a joint effect on both encoder and prediction + joint network for posterior probability reshaping including both ILM and blank suppression.

Chunked Attention-based Encoder-Decoder Model for Streaming Speech Recognition

We study a streamable attention-based encoder-decoder model in which either the decoder, or both the encoder and decoder, operate on pre-defined, fixed-size windows called chunks. A special end-of-chunk (EOC) symbol advances from one chunk to the next chunk, effectively replacing the conventional end-of-sequence symbol. This modification, while minor, situates our model as equivalent to a transducer model that operates on chunks instead of frames, where EOC corresponds to the blank symbol. We further explore the remaining differences between a standard transducer and our model. Additionally, we examine relevant aspects such as long-form speech generalization, beam size, and length normalization. Through experiments on Librispeech and TED-LIUM-v2, and by concatenating consecutive sequences for long-form trials, we find that our streamable model maintains competitive performance compared to the non-streamable variant and generalizes very well to long-form speech.

Comparative Analysis of the wav2vec 2.0 Feature Extractor

Automatic speech recognition (ASR) systems typically use handcrafted feature extraction pipelines. To avoid their inherent information loss and to achieve more consistent modeling from speech to transcribed text, neural raw waveform feature extractors (FEs) are an appealing approach. Also the wav2vec 2.0 model, which has recently gained large popularity, uses a convolutional FE which operates directly on the speech waveform. However, it is not yet studied extensively in the literature. In this work, we study its capability to replace the standard feature extraction methods in a connectionist temporal classification (CTC) ASR model and compare it to an alternative neural FE. We show that both are competitive with traditional FEs on the LibriSpeech benchmark and analyze the effect of the individual components. Furthermore, we analyze the learned filters and show that the most important information for the ASR system is obtained by a set of bandpass filters.