Analysing Public Transport User Sentiment on Low Resource Multilingual Data

Public transport systems in many Sub-Saharan countries often receive less attention compared to other sectors, underscoring the need for innovative solutions to improve the Quality of Service (QoS) and overall user experience. This study explored commuter opinion mining to understand sentiments toward existing public transport systems in Kenya, Tanzania, and South Africa. We used a qualitative research design, analysing data from X (formerly Twitter) to assess sentiments across rail, mini-bus taxis, and buses. By leveraging Multilingual Opinion Mining techniques, we addressed the linguistic diversity and code-switching present in our dataset, thus demonstrating the application of Natural Language Processing (NLP) in extracting insights from under-resourced languages. We employed PLMs such as AfriBERTa, AfroXLMR, AfroLM, and PuoBERTa to conduct the sentiment analysis. The results revealed predominantly negative sentiments in South Africa and Kenya, while the Tanzanian dataset showed mainly positive sentiments due to the advertising nature of the tweets. Furthermore, feature extraction using the Word2Vec model and K-Means clustering illuminated semantic relationships and primary themes found within the different datasets. By prioritising the analysis of user experiences and sentiments, this research paves the way for developing more responsive, user-centered public transport systems in Sub-Saharan countries, contributing to the broader goal of improving urban mobility and sustainability.

Quantity vs. Quality of Monolingual Source Data in Automatic Text Translation: Can It Be Too Little If It Is Too Good?

Monolingual data, being readily available in large quantities, has been used to upscale the scarcely available parallel data to train better models for automatic translation. Self-learning, where a model is made to learn from its output, is one approach to exploit such data. However, it has been shown that too much of this data can be detrimental to the performance of the model if the available parallel data is comparatively extremely low. In this study, we investigate whether the monolingual data can also be too little and if this reduction, based on quality, has any effect on the performance of the translation model. Experiments have shown that on English-German low-resource NMT, it is often better to select only the most useful additional data, based on quality or closeness to the domain of the test data, than utilizing all of the available data.

Correcting FLORES Evaluation Dataset for Four African Languages

This paper describes the corrections made to the FLORES evaluation (dev and devtest) dataset for four African languages, namely Hausa, Northern Sotho (Sepedi), Xitsonga and isiZulu. The original dataset, though groundbreaking in its coverage of low-resource languages, exhibited various inconsistencies and inaccuracies in the reviewed languages that could potentially hinder the integrity of the evaluation of downstream tasks in natural language processing (NLP), especially machine translation. Through a meticulous review process by native speakers, several corrections were identified and implemented, improving the dataset's overall quality and reliability. For each language, we provide a concise summary of the errors encountered and corrected, and also present some statistical analysis that measure the difference between the existing and corrected datasets. We believe that our corrections enhance the linguistic accuracy and reliability of the data and, thereby, contributing to more effective evaluation of NLP tasks involving the four African languages.

Mitigating Translationese in Low-resource Languages: The Storyboard Approach

Low-resource languages often face challenges in acquiring high-quality language data due to the reliance on translation-based methods, which can introduce the translationese effect. This phenomenon results in translated sentences that lack fluency and naturalness in the target language. In this paper, we propose a novel approach for data collection by leveraging storyboards to elicit more fluent and natural sentences. Our method involves presenting native speakers with visual stimuli in the form of storyboards and collecting their descriptions without direct exposure to the source text. We conducted a comprehensive evaluation comparing our storyboard-based approach with traditional text translation-based methods in terms of accuracy and fluency. Human annotators and quantitative metrics were used to assess translation quality. The results indicate a preference for text translation in terms of accuracy, while our method demonstrates worse accuracy but better fluency in the language focused.

SemEval Task 1: Semantic Textual Relatedness for African and Asian Languages

We present the first shared task on Semantic Textual Relatedness (STR). While earlier shared tasks primarily focused on semantic similarity, we instead investigate the broader phenomenon of semantic relatedness across 14 languages: Afrikaans, Algerian Arabic, Amharic, English, Hausa, Hindi, Indonesian, Kinyarwanda, Marathi, Moroccan Arabic, Modern Standard Arabic, Punjabi, Spanish, and Telugu. These languages originate from five distinct language families and are predominantly spoken in Africa and Asia -- regions characterised by the relatively limited availability of NLP resources. Each instance in the datasets is a sentence pair associated with a score that represents the degree of semantic textual relatedness between the two sentences. Participating systems were asked to rank sentence pairs by their closeness in meaning (i.e., their degree of semantic relatedness) in the 14 languages in three main tracks: (a) supervised, (b) unsupervised, and (c) crosslingual. The task attracted 163 participants. We received 70 submissions in total (across all tasks) from 51 different teams, and 38 system description papers. We report on the best-performing systems as well as the most common and the most effective approaches for the three different tracks.

SemRel2024: A Collection of Semantic Textual Relatedness Datasets for 14 Languages

Exploring and quantifying semantic relatedness is central to representing language. It holds significant implications across various NLP tasks, including offering insights into the capabilities and performance of Large Language Models (LLMs). While earlier NLP research primarily focused on semantic similarity, often within the English language context, we instead investigate the broader phenomenon of semantic relatedness. In this paper, we present SemRel, a new semantic relatedness dataset collection annotated by native speakers across 14 languages:Afrikaans, Algerian Arabic, Amharic, English, Hausa, Hindi, Indonesian, Kinyarwanda, Marathi, Moroccan Arabic, Modern Standard Arabic, Punjabi, Spanish, and Telugu. These languages originate from five distinct language families and are predominantly spoken in Africa and Asia -- regions characterised by a relatively limited availability of NLP resources. Each instance in the SemRel datasets is a sentence pair associated with a score that represents the degree of semantic textual relatedness between the two sentences. The scores are obtained using a comparative annotation framework. We describe the data collection and annotation processes, related challenges when building the datasets, and their impact and utility in NLP. We further report experiments for each language and across the different languages.

Analyzing COVID-19 Vaccination Sentiments in Nigerian Cyberspace: Insights from a Manually Annotated Twitter Dataset

Numerous successes have been achieved in combating the COVID-19 pandemic, initially using various precautionary measures like lockdowns, social distancing, and the use of face masks. More recently, various vaccinations have been developed to aid in the prevention or reduction of the severity of the COVID-19 infection. Despite the effectiveness of the precautionary measures and the vaccines, there are several controversies that are massively shared on social media platforms like Twitter. In this paper, we explore the use of state-of-the-art transformer-based language models to study people's acceptance of vaccines in Nigeria. We developed a novel dataset by crawling multi-lingual tweets using relevant hashtags and keywords. Our analysis and visualizations revealed that most tweets expressed neutral sentiments about COVID-19 vaccines, with some individuals expressing positive views, and there was no strong preference for specific vaccine types, although Moderna received slightly more positive sentiment. We also found out that fine-tuning a pre-trained LLM with an appropriate dataset can yield competitive results, even if the LLM was not initially pre-trained on the specific language of that dataset.

Leveraging Closed-Access Multilingual Embedding for Automatic Sentence Alignment in Low Resource Languages

The importance of qualitative parallel data in machine translation has long been determined but it has always been very difficult to obtain such in sufficient quantity for the majority of world languages, mainly because of the associated cost and also the lack of accessibility to these languages. Despite the potential for obtaining parallel datasets from online articles using automatic approaches, forensic investigations have found a lot of quality-related issues such as misalignment, and wrong language codes. In this work, we present a simple but qualitative parallel sentence aligner that carefully leveraged the closed-access Cohere multilingual embedding, a solution that ranked second in the just concluded #CoHereAIHack 2023 Challenge (see https://ai6lagos.devpost.com). The proposed approach achieved $94.96$ and $54.83$ f1 scores on FLORES and MAFAND-MT, compared to $3.64$ and $0.64$ of LASER respectively. Our method also achieved an improvement of more than 5 BLEU scores over LASER, when the resulting datasets were used with MAFAND-MT dataset to train translation models. Our code and data are available for research purposes here (https://github.com/abumafrim/Cohere-Align).

HaVQA: A Dataset for Visual Question Answering and Multimodal Research in Hausa Language

This paper presents HaVQA, the first multimodal dataset for visual question-answering (VQA) tasks in the Hausa language. The dataset was created by manually translating 6,022 English question-answer pairs, which are associated with 1,555 unique images from the Visual Genome dataset. As a result, the dataset provides 12,044 gold standard English-Hausa parallel sentences that were translated in a fashion that guarantees their semantic match with the corresponding visual information. We conducted several baseline experiments on the dataset, including visual question answering, visual question elicitation, text-only and multimodal machine translation.

SemEval-2023 Task 12: Sentiment Analysis for African Languages

We present the first Africentric SemEval Shared task, Sentiment Analysis for African Languages (AfriSenti-SemEval) - The dataset is available at https://github.com/afrisenti-semeval/afrisent-semeval-2023. AfriSenti-SemEval is a sentiment classification challenge in 14 African languages: Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yor\`ub\'a (Muhammad et al., 2023), using data labeled with 3 sentiment classes. We present three subtasks: (1) Task A: monolingual classification, which received 44 submissions; (2) Task B: multilingual classification, which received 32 submissions; and (3) Task C: zero-shot classification, which received 34 submissions. The best performance for tasks A and B was achieved by NLNDE team with 71.31 and 75.06 weighted F1, respectively. UCAS-IIE-NLP achieved the best average score for task C with 58.15 weighted F1. We describe the various approaches adopted by the top 10 systems and their approaches.