Guiding Catalogue Enrichment with User Queries

Techniques for knowledge graph (KGs) enrichment have been increasingly crucial for commercial applications that rely on evolving product catalogues. However, because of the huge search space of potential enrichment, predictions from KG completion (KGC) methods suffer from low precision, making them unreliable for real-world catalogues. Moreover, candidate facts for enrichment have varied relevance to users. While making correct predictions for incomplete triplets in KGs has been the main focus of KGC method, the relevance of when to apply such predictions has been neglected. Motivated by the product search use case, we address the angle of generating relevant completion for a catalogue using user search behaviour and the users property association with a product. In this paper, we present our intuition for identifying enrichable data points and use general-purpose KGs to show-case the performance benefits. In particular, we extract entity-predicate pairs from user queries, which are more likely to be correct and relevant, and use these pairs to guide the prediction of KGC methods. We assess our method on two popular encyclopedia KGs, DBPedia and YAGO 4. Our results from both automatic and human evaluations show that query guidance can significantly improve the correctness and relevance of prediction.

Transforming Dutch: Debiasing Dutch Coreference Resolution Systems for Non-binary Pronouns

Gender-neutral pronouns are increasingly being introduced across Western languages. Recent evaluations have however demonstrated that English NLP systems are unable to correctly process gender-neutral pronouns, with the risk of erasing and misgendering non-binary individuals. This paper examines a Dutch coreference resolution system's performance on gender-neutral pronouns, specifically hen and die. In Dutch, these pronouns were only introduced in 2016, compared to the longstanding existence of singular they in English. We additionally compare two debiasing techniques for coreference resolution systems in non-binary contexts: Counterfactual Data Augmentation (CDA) and delexicalisation. Moreover, because pronoun performance can be hard to interpret from a general evaluation metric like LEA, we introduce an innovative evaluation metric, the pronoun score, which directly represents the portion of correctly processed pronouns. Our results reveal diminished performance on gender-neutral pronouns compared to gendered counterparts. Nevertheless, although delexicalisation fails to yield improvements, CDA substantially reduces the performance gap between gendered and gender-neutral pronouns. We further show that CDA remains effective in low-resource settings, in which a limited set of debiasing documents is used. This efficacy extends to previously unseen neopronouns, which are currently infrequently used but may gain popularity in the future, underscoring the viability of effective debiasing with minimal resources and low computational costs.

FTFT: efficient and robust Fine-Tuning by transFerring Training dynamics

Despite the massive success of fine-tuning large Pre-trained Language Models (PLMs) on a wide range of Natural Language Processing (NLP) tasks, they remain susceptible to out-of-distribution (OOD) and adversarial inputs. Data map (DM) is a simple yet effective dual-model approach that enhances the robustness of fine-tuned PLMs, which involves fine-tuning a model on the original training set (i.e. reference model), selecting a specified fraction of important training examples according to the training dynamics of the reference model, and fine-tuning the same model on these selected examples (i.e. main model). However, it suffers from the drawback of requiring fine-tuning the same model twice, which is computationally expensive for large models. In this paper, we first show that 1) training dynamics are highly transferable across different model sizes and different pre-training methods, and that 2) main models fine-tuned using DM learn faster than when using conventional Empirical Risk Minimization (ERM). Building on these observations, we propose a novel fine-tuning approach based on the DM method: Fine-Tuning by transFerring Training dynamics (FTFT). Compared with DM, FTFT uses more efficient reference models and then fine-tunes more capable main models for fewer steps. Our experiments show that FTFT achieves better generalization robustness than ERM while spending less than half of the training cost.

CREATED: Generating Viable Counterfactual Sequences for Predictive Process Analytics

Predictive process analytics focuses on predicting future states, such as the outcome of running process instances. These techniques often use machine learning models or deep learning models (such as LSTM) to make such predictions. However, these deep models are complex and difficult for users to understand. Counterfactuals answer ``what-if'' questions, which are used to understand the reasoning behind the predictions. For example, what if instead of emailing customers, customers are being called? Would this alternative lead to a different outcome? Current methods to generate counterfactual sequences either do not take the process behavior into account, leading to generating invalid or infeasible counterfactual process instances, or heavily rely on domain knowledge. In this work, we propose a general framework that uses evolutionary methods to generate counterfactual sequences. Our framework does not require domain knowledge. Instead, we propose to train a Markov model to compute the feasibility of generated counterfactual sequences and adapt three other measures (delta in outcome prediction, similarity, and sparsity) to ensure their overall viability. The evaluation shows that we generate viable counterfactual sequences, outperform baseline methods in viability, and yield similar results when compared to the state-of-the-art method that requires domain knowledge.

Measuring the Instability of Fine-Tuning

Fine-tuning pre-trained language models on downstream tasks with varying random seeds has been shown to be unstable, especially on small datasets. Many previous studies have investigated this instability and proposed methods to mitigate it. However, most studies only used the standard deviation of performance scores (SD) as their measure, which is a narrow characterization of instability. In this paper, we analyze SD and six other measures quantifying instability at different levels of granularity. Moreover, we propose a systematic framework to evaluate the validity of these measures. Finally, we analyze the consistency and difference between different measures by reassessing existing instability mitigation methods. We hope our results will inform the development of better measurements of fine-tuning instability.

Assessing the Reliability of Word Embedding Gender Bias Measures

Various measures have been proposed to quantify human-like social biases in word embeddings. However, bias scores based on these measures can suffer from measurement error. One indication of measurement quality is reliability, concerning the extent to which a measure produces consistent results. In this paper, we assess three types of reliability of word embedding gender bias measures, namely test-retest reliability, inter-rater consistency and internal consistency. Specifically, we investigate the consistency of bias scores across different choices of random seeds, scoring rules and words. Furthermore, we analyse the effects of various factors on these measures' reliability scores. Our findings inform better design of word embedding gender bias measures. Moreover, we urge researchers to be more critical about the application of such measures.

Listener's Social Identity Matters in Personalised Response Generation

Personalised response generation enables generating human-like responses by means of assigning the generator a social identity. However, pragmatics theory suggests that human beings adjust the way of speaking based on not only who they are but also whom they are talking to. In other words, when modelling personalised dialogues, it might be favourable if we also take the listener's social identity into consideration. To validate this idea, we use gender as a typical example of a social variable to investigate how the listener's identity influences the language used in Chinese dialogues on social media. Also, we build personalised generators. The experiment results demonstrate that the listener's identity indeed matters in the language use of responses and that the response generator can capture such differences in language use. More interestingly, by additionally modelling the listener's identity, the personalised response generator performs better in its own identity.