End-to-end Training for Recommendation with Language-based User Profiles

Many online platforms maintain user profiles for personalization. Unfortunately, these profiles are typically not interpretable or easily modifiable by the user. To remedy this shortcoming, we explore natural language-based user profiles, as they promise enhanced transparency and scrutability of recommender systems. While existing work has shown that language-based profiles from standard LLMs can be effective, such generalist LLMs are unlikely to be optimal for this task. In this paper, we introduce LangPTune, the first end-to-end learning method for training LLMs to produce language-based user profiles that optimize recommendation effectiveness. Through comprehensive evaluations of LangPTune across various training configurations and benchmarks, we demonstrate that our approach significantly outperforms existing profile-based methods. In addition, it approaches performance levels comparable to state-of-the-art, less transparent recommender systems, providing a robust and interpretable alternative to conventional systems. Finally, we validate the relative interpretability of these language-based user profiles through user studies involving crowdworkers and GPT-4-based evaluations. Implementation of LangPTune can be found at https://github.com/ZhaolinGao/LangPTune.

REBEL: Reinforcement Learning via Regressing Relative Rewards

While originally developed for continuous control problems, Proximal Policy Optimization (PPO) has emerged as the work-horse of a variety of reinforcement learning (RL) applications including the fine-tuning of generative models. Unfortunately, PPO requires multiple heuristics to enable stable convergence (e.g. value networks, clipping) and is notorious for its sensitivity to the precise implementation of these components. In response, we take a step back and ask what a minimalist RL algorithm for the era of generative models would look like. We propose REBEL, an algorithm that cleanly reduces the problem of policy optimization to regressing the relative rewards via a direct policy parameterization between two completions to a prompt, enabling strikingly lightweight implementation. In theory, we prove that fundamental RL algorithms like Natural Policy Gradient can be seen as variants of REBEL, which allows us to match the strongest known theoretical guarantees in terms of convergence and sample complexity in the RL literature. REBEL can also cleanly incorporate offline data and handle the intransitive preferences we frequently see in practice. Empirically, we find that REBEL provides a unified approach to language modeling and image generation with stronger or similar performance as PPO and DPO, all while being simpler to implement and more computationally tractable than PPO.

Language-Based User Profiles for Recommendation

Most conventional recommendation methods (e.g., matrix factorization) represent user profiles as high-dimensional vectors. Unfortunately, these vectors lack interpretability and steerability, and often perform poorly in cold-start settings. To address these shortcomings, we explore the use of user profiles that are represented as human-readable text. We propose the Language-based Factorization Model (LFM), which is essentially an encoder/decoder model where both the encoder and the decoder are large language models (LLMs). The encoder LLM generates a compact natural-language profile of the user's interests from the user's rating history. The decoder LLM uses this summary profile to complete predictive downstream tasks. We evaluate our LFM approach on the MovieLens dataset, comparing it against matrix factorization and an LLM model that directly predicts from the user's rating history. In cold-start settings, we find that our method can have higher accuracy than matrix factorization. Furthermore, we find that generating a compact and human-readable summary often performs comparably with or better than direct LLM prediction, while enjoying better interpretability and shorter model input length. Our results motivate a number of future research directions and potential improvements.

Reviewer2: Optimizing Review Generation Through Prompt Generation

Recent developments in LLMs offer new opportunities for assisting authors in improving their work. In this paper, we envision a use case where authors can receive LLM-generated reviews that uncover weak points in the current draft. While initial methods for automated review generation already exist, these methods tend to produce reviews that lack detail, and they do not cover the range of opinions that human reviewers produce. To address this shortcoming, we propose an efficient two-stage review generation framework called Reviewer2. Unlike prior work, this approach explicitly models the distribution of possible aspects that the review may address. We show that this leads to more detailed reviews that better cover the range of aspects that human reviewers identify in the draft. As part of the research, we generate a large-scale review dataset of 27k papers and 99k reviews that we annotate with aspect prompts, which we make available as a resource for future research.

POTEC: Off-Policy Learning for Large Action Spaces via Two-Stage Policy Decomposition

We study off-policy learning (OPL) of contextual bandit policies in large discrete action spaces where existing methods -- most of which rely crucially on reward-regression models or importance-weighted policy gradients -- fail due to excessive bias or variance. To overcome these issues in OPL, we propose a novel two-stage algorithm, called Policy Optimization via Two-Stage Policy Decomposition (POTEC). It leverages clustering in the action space and learns two different policies via policy- and regression-based approaches, respectively. In particular, we derive a novel low-variance gradient estimator that enables to learn a first-stage policy for cluster selection efficiently via a policy-based approach. To select a specific action within the cluster sampled by the first-stage policy, POTEC uses a second-stage policy derived from a regression-based approach within each cluster. We show that a local correctness condition, which only requires that the regression model preserves the relative expected reward differences of the actions within each cluster, ensures that our policy-gradient estimator is unbiased and the second-stage policy is optimal. We also show that POTEC provides a strict generalization of policy- and regression-based approaches and their associated assumptions. Comprehensive experiments demonstrate that POTEC provides substantial improvements in OPL effectiveness particularly in large and structured action spaces.

Unbiased Offline Evaluation for Learning to Rank with Business Rules

For industrial learning-to-rank (LTR) systems, it is common that the output of a ranking model is modified, either as a results of post-processing logic that enforces business requirements, or as a result of unforeseen design flaws or bugs present in real-world production systems. This poses a challenge for deploying off-policy learning and evaluation methods, as these often rely on the assumption that rankings implied by the model's scores coincide with displayed items to the users. Further requirements for reliable offline evaluation are proper randomization and correct estimation of the propensities of displaying each item in any given position of the ranking, which are also impacted by the aforementioned post-processing. We investigate empirically how these scenarios impair off-policy evaluation for learning-to-rank models. We then propose a novel correction method based on the Birkhoff-von-Neumann decomposition that is robust to this type of post-processing. We obtain more accurate off-policy estimates in offline experiments, overcoming the problem of post-processed rankings. To the best of our knowledge this is the first study on the impact of real-world business rules on offline evaluation of LTR models.

Ranking with Slot Constraints

We introduce the problem of ranking with slot constraints, which can be used to model a wide range of application problems -- from college admission with limited slots for different majors, to composing a stratified cohort of eligible participants in a medical trial. We show that the conventional Probability Ranking Principle (PRP) can be highly sub-optimal for slot-constrained ranking problems, and we devise a new ranking algorithm, called MatchRank. The goal of MatchRank is to produce rankings that maximize the number of filled slots if candidates are evaluated by a human decision maker in the order of the ranking. In this way, MatchRank generalizes the PRP, and it subsumes the PRP as a special case when there are no slot constraints. Our theoretical analysis shows that MatchRank has a strong approximation guarantee without any independence assumptions between slots or candidates. Furthermore, we show how MatchRank can be implemented efficiently. Beyond the theoretical guarantees, empirical evaluations show that MatchRank can provide substantial improvements over a range of synthetic and real-world tasks.

GPT as a Baseline for Recommendation Explanation Texts

In this work, we establish a baseline potential for how modern model-generated text explanations of movie recommendations may help users, and explore what different components of these text explanations that users like or dislike, especially in contrast to existing human movie reviews. We found that participants gave no significantly different rankings between movies, nor did they give significantly different individual quality scores to reviews of movies that they had never seen before. However, participants did mark reviews as significantly better when they were movies they had seen before. We also explore specific aspects of movie review texts that participants marked as important for each quality. Overall, we establish that modern LLMs are a promising source of recommendation explanations, and we intend on further exploring personalizable text explanations in the future.

Fair Ranking under Disparate Uncertainty

Ranking is a ubiquitous method for focusing the attention of human evaluators on a manageable subset of options. Its use ranges from surfacing potentially relevant products on an e-commerce site to prioritizing college applications for human review. While ranking can make human evaluation far more effective by focusing attention on the most promising options, we argue that it can introduce unfairness if the uncertainty of the underlying relevance model differs between groups of options. Unfortunately, such disparity in uncertainty appears widespread, since the relevance estimates for minority groups tend to have higher uncertainty due to a lack of data or appropriate features. To overcome this fairness issue, we propose Equal-Opportunity Ranking (EOR) as a new fairness criterion for ranking that provably corrects for the disparity in uncertainty between groups. Furthermore, we present a practical algorithm for computing EOR rankings in time $O(n \log(n))$ and prove its close approximation guarantee to the globally optimal solution. In a comprehensive empirical evaluation on synthetic data, a US Census dataset, and a real-world case study of Amazon search queries, we find that the algorithm reliably guarantees EOR fairness while providing effective rankings.

Ranking with Long-Term Constraints

The feedback that users provide through their choices (e.g., clicks, purchases) is one of the most common types of data readily available for training search and recommendation algorithms. However, myopically training systems based on choice data may only improve short-term engagement, but not the long-term sustainability of the platform and the long-term benefits to its users, content providers, and other stakeholders. In this paper, we thus develop a new framework in which decision makers (e.g., platform operators, regulators, users) can express long-term goals for the behavior of the platform (e.g., fairness, revenue distribution, legal requirements). These goals take the form of exposure or impact targets that go well beyond individual sessions, and we provide new control-based algorithms to achieve these goals. In particular, the controllers are designed to achieve the stated long-term goals with minimum impact on short-term engagement. Beyond the principled theoretical derivation of the controllers, we evaluate the algorithms on both synthetic and real-world data. While all controllers perform well, we find that they provide interesting trade-offs in efficiency, robustness, and the ability to plan ahead.