Distilling Opinions at Scale: Incremental Opinion Summarization using XL-OPSUMM

Opinion summarization in e-commerce encapsulates the collective views of numerous users about a product based on their reviews. Typically, a product on an e-commerce platform has thousands of reviews, each review comprising around 10-15 words. While Large Language Models (LLMs) have shown proficiency in summarization tasks, they struggle to handle such a large volume of reviews due to context limitations. To mitigate, we propose a scalable framework called Xl-OpSumm that generates summaries incrementally. However, the existing test set, AMASUM has only 560 reviews per product on average. Due to the lack of a test set with thousands of reviews, we created a new test set called Xl-Flipkart by gathering data from the Flipkart website and generating summaries using GPT-4. Through various automatic evaluations and extensive analysis, we evaluated the framework's efficiency on two datasets, AMASUM and Xl-Flipkart. Experimental results show that our framework, Xl-OpSumm powered by Llama-3-8B-8k, achieves an average ROUGE-1 F1 gain of 4.38% and a ROUGE-L F1 gain of 3.70% over the next best-performing model.

Product Description and QA Assisted Self-Supervised Opinion Summarization

In e-commerce, opinion summarization is the process of summarizing the consensus opinions found in product reviews. However, the potential of additional sources such as product description and question-answers (QA) has been considered less often. Moreover, the absence of any supervised training data makes this task challenging. To address this, we propose a novel synthetic dataset creation (SDC) strategy that leverages information from reviews as well as additional sources for selecting one of the reviews as a pseudo-summary to enable supervised training. Our Multi-Encoder Decoder framework for Opinion Summarization (MEDOS) employs a separate encoder for each source, enabling effective selection of information while generating the summary. For evaluation, due to the unavailability of test sets with additional sources, we extend the Amazon, Oposum+, and Flipkart test sets and leverage ChatGPT to annotate summaries. Experiments across nine test sets demonstrate that the combination of our SDC approach and MEDOS model achieves on average a 14.5% improvement in ROUGE-1 F1 over the SOTA. Moreover, comparative analysis underlines the significance of incorporating additional sources for generating more informative summaries. Human evaluations further indicate that MEDOS scores relatively higher in coherence and fluency with 0.41 and 0.5 (-1 to 1) respectively, compared to existing models. To the best of our knowledge, we are the first to generate opinion summaries leveraging additional sources in a self-supervised setting.

One Prompt To Rule Them All: LLMs for Opinion Summary Evaluation

Evaluation of opinion summaries using conventional reference-based metrics rarely provides a holistic evaluation and has been shown to have a relatively low correlation with human judgments. Recent studies suggest using Large Language Models (LLMs) as reference-free metrics for NLG evaluation, however, they remain unexplored for opinion summary evaluation. Moreover, limited opinion summary evaluation datasets inhibit progress. To address this, we release the SUMMEVAL-OP dataset covering 7 dimensions related to the evaluation of opinion summaries: fluency, coherence, relevance, faithfulness, aspect coverage, sentiment consistency, and specificity. We investigate Op-I-Prompt a dimension-independent prompt, and Op-Prompts, a dimension-dependent set of prompts for opinion summary evaluation. Experiments indicate that Op-I-Prompt emerges as a good alternative for evaluating opinion summaries achieving an average Spearman correlation of 0.70 with humans, outperforming all previous approaches. To the best of our knowledge, we are the first to investigate LLMs as evaluators on both closed-source and open-source models in the opinion summarization domain.

Disentangling Societal Inequality from Model Biases: Gender Inequality in Divorce Court Proceedings

Divorce is the legal dissolution of a marriage by a court. Since this is usually an unpleasant outcome of a marital union, each party may have reasons to call the decision to quit which is generally documented in detail in the court proceedings. Via a substantial corpus of 17,306 court proceedings, this paper investigates gender inequality through the lens of divorce court proceedings. While emerging data sources (e.g., public court records) on sensitive societal issues hold promise in aiding social science research, biases present in cutting-edge natural language processing (NLP) methods may interfere with or affect such studies. We thus require a thorough analysis of potential gaps and limitations present in extant NLP resources. In this paper, on the methodological side, we demonstrate that existing NLP resources required several non-trivial modifications to quantify societal inequalities. On the substantive side, we find that while a large number of court cases perhaps suggest changing norms in India where women are increasingly challenging patriarchy, AI-powered analyses of these court proceedings indicate striking gender inequality with women often subjected to domestic violence.

TruthBot: An Automated Conversational Tool for Intent Learning, Curated Information Presenting, and Fake News Alerting

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check information, and get recent news. The chatbot learns the intent of a query by training a deep neural network from the data of the previous intents and responds appropriately when it classifies the intent in one of the classes above. Each class is implemented as a separate module that uses either its own curated knowledge-base or searches the web to obtain the correct information. The topic of the chatbot is currently set to COVID-19. However, the bot can be easily customized to any topic-specific responses. Our experimental results show that each module performs significantly better than its closest competitor, which is verified both quantitatively and through several user-based surveys in multiple languages. TruthBot has been deployed in June 2020 and is currently running.

SPARCAS: A Decentralized, Truthful Multi-Agent Collision-free Path Finding Mechanism

We propose a decentralized collision-avoidance mechanism for a group of independently controlled robots moving on a shared workspace. Existing algorithms achieve multi-robot collision avoidance either (a) in a centralized setting, or (b) in a decentralized setting with collaborative robots. We focus on the setting with competitive robots in a decentralized environment, where robots may strategically reveal their information to get prioritized. We propose the mechanism SPARCAS in this setting that, using principles of mechanism design, ensures truthful revelation of the robots' private information and provides locally efficient movement of the robots. It is free from collisions and deadlocks, and handles a dynamic arrival of robots. In practice, this mechanism scales well for a large number of robots where the optimal collision-avoiding path-finding algorithm (M*) does not scale. Yet, SPARCAS does not compromise the path optimality too much. Our mechanism prioritizes the robots in the order of their `true' higher needs, but for a higher payment. It uses monetary transfers which is small enough compared to the value received by the robots.

A Parameterized Perspective on Protecting Elections

We study the parameterized complexity of the optimal defense and optimal attack problems in voting. In both the problems, the input is a set of voter groups (every voter group is a set of votes) and two integers $k_a$ and $k_d$ corresponding to respectively the number of voter groups the attacker can attack and the number of voter groups the defender can defend. A voter group gets removed from the election if it is attacked but not defended. In the optimal defense problem, we want to know if it is possible for the defender to commit to a strategy of defending at most $k_d$ voter groups such that, no matter which $k_a$ voter groups the attacker attacks, the outcome of the election does not change. In the optimal attack problem, we want to know if it is possible for the attacker to commit to a strategy of attacking $k_a$ voter groups such that, no matter which $k_d$ voter groups the defender defends, the outcome of the election is always different from the original (without any attack) one.

Testing Preferential Domains Using Sampling

A preferential domain is a collection of sets of preferences which are linear orders over a set of alternatives. These domains have been studied extensively in social choice theory due to both its practical importance and theoretical elegance. Examples of some extensively studied preferential domains include single peaked, single crossing, Euclidean, etc. In this paper, we study the sample complexity of testing whether a given preference profile is close to some specific domain. We consider two notions of closeness: (a) closeness via preferences, and (b) closeness via alternatives. We further explore the effect of assuming that the {\em outlier} preferences/alternatives to be random (instead of arbitrary) on the sample complexity of the testing problem. In most cases, we show that the above testing problem can be solved with high probability for all commonly used domains by observing only a small number of samples (independent of the number of preferences, $n$, and often the number of alternatives, $m$). In the remaining few cases, we prove either impossibility results or $\Omega(n)$ lower bound on the sample complexity. We complement our theoretical findings with extensive simulations to figure out the actual constant factors of our asymptotic sample complexity bounds.

Game-Theoretic Modeling of Human Adaptation in Human-Robot Collaboration

In human-robot teams, humans often start with an inaccurate model of the robot capabilities. As they interact with the robot, they infer the robot's capabilities and partially adapt to the robot, i.e., they might change their actions based on the observed outcomes and the robot's actions, without replicating the robot's policy. We present a game-theoretic model of human partial adaptation to the robot, where the human responds to the robot's actions by maximizing a reward function that changes stochastically over time, capturing the evolution of their expectations of the robot's capabilities. The robot can then use this model to decide optimally between taking actions that reveal its capabilities to the human and taking the best action given the information that the human currently has. We prove that under certain observability assumptions, the optimal policy can be computed efficiently. We demonstrate through a human subject experiment that the proposed model significantly improves human-robot team performance, compared to policies that assume complete adaptation of the human to the robot.

Linear Antenna Array with Suppressed Sidelobe and Sideband Levels using Time Modulation

In this paper, the goal is to achieve an ultra low sidelobe level (SLL) and sideband levels (SBL) of a time modulated linear antenna array. The approach followed here is not to give fixed level of excitation to the elements of an array, but to change it dynamically with time. The excitation levels of the different array elements over time are varied to get the low sidelobe and sideband levels. The mathematics of getting the SLL and SBL furnished in detail and simulation is done using the mathematical results. The excitation pattern over time is optimized using Genetic Algorithm (GA). Since, the amplitudes of the excitations of the elements are varied within a finite limit, results show it gives better sidelobe and sideband suppression compared to previous time modulated arrays with uniform amplitude excitations.