Gensors: Authoring Personalized Visual Sensors with Multimodal Foundation Models and Reasoning

Multimodal large language models (MLLMs), with their expansive world knowledge and reasoning capabilities, present a unique opportunity for end-users to create personalized AI sensors capable of reasoning about complex situations. A user could describe a desired sensing task in natural language (e.g., "alert if my toddler is getting into mischief"), with the MLLM analyzing the camera feed and responding within seconds. In a formative study, we found that users saw substantial value in defining their own sensors, yet struggled to articulate their unique personal requirements and debug the sensors through prompting alone. To address these challenges, we developed Gensors, a system that empowers users to define customized sensors supported by the reasoning capabilities of MLLMs. Gensors 1) assists users in eliciting requirements through both automatically-generated and manually created sensor criteria, 2) facilitates debugging by allowing users to isolate and test individual criteria in parallel, 3) suggests additional criteria based on user-provided images, and 4) proposes test cases to help users "stress test" sensors on potentially unforeseen scenarios. In a user study, participants reported significantly greater sense of control, understanding, and ease of communication when defining sensors using Gensors. Beyond addressing model limitations, Gensors supported users in debugging, eliciting requirements, and expressing unique personal requirements to the sensor through criteria-based reasoning; it also helped uncover users' "blind spots" by exposing overlooked criteria and revealing unanticipated failure modes. Finally, we discuss how unique characteristics of MLLMs--such as hallucinations and inconsistent responses--can impact the sensor-creation process. These findings contribute to the design of future intelligent sensing systems that are intuitive and customizable by everyday users.

The Evolution of LLM Adoption in Industry Data Curation Practices

As large language models (LLMs) grow increasingly adept at processing unstructured text data, they offer new opportunities to enhance data curation workflows. This paper explores the evolution of LLM adoption among practitioners at a large technology company, evaluating the impact of LLMs in data curation tasks through participants' perceptions, integration strategies, and reported usage scenarios. Through a series of surveys, interviews, and user studies, we provide a timely snapshot of how organizations are navigating a pivotal moment in LLM evolution. In Q2 2023, we conducted a survey to assess LLM adoption in industry for development tasks (N=84), and facilitated expert interviews to assess evolving data needs (N=10) in Q3 2023. In Q2 2024, we explored practitioners' current and anticipated LLM usage through a user study involving two LLM-based prototypes (N=12). While each study addressed distinct research goals, they revealed a broader narrative about evolving LLM usage in aggregate. We discovered an emerging shift in data understanding from heuristic-first, bottom-up approaches to insights-first, top-down workflows supported by LLMs. Furthermore, to respond to a more complex data landscape, data practitioners now supplement traditional subject-expert-created 'golden datasets' with LLM-generated 'silver' datasets and rigorously validated 'super golden' datasets curated by diverse experts. This research sheds light on the transformative role of LLMs in large-scale analysis of unstructured data and highlights opportunities for further tool development.

LLM Comparator: Visual Analytics for Side-by-Side Evaluation of Large Language Models

Automatic side-by-side evaluation has emerged as a promising approach to evaluating the quality of responses from large language models (LLMs). However, analyzing the results from this evaluation approach raises scalability and interpretability challenges. In this paper, we present LLM Comparator, a novel visual analytics tool for interactively analyzing results from automatic side-by-side evaluation. The tool supports interactive workflows for users to understand when and why a model performs better or worse than a baseline model, and how the responses from two models are qualitatively different. We iteratively designed and developed the tool by closely working with researchers and engineers at a large technology company. This paper details the user challenges we identified, the design and development of the tool, and an observational study with participants who regularly evaluate their models.

Selenite: Scaffolding Decision Making with Comprehensive Overviews Elicited from Large Language Models

Decision-making in unfamiliar domains can be challenging, demanding considerable user effort to compare different options with respect to various criteria. Prior research and our formative study found that people would benefit from seeing an overview of the information space upfront, such as the criteria that others have previously found useful. However, existing sensemaking tools struggle with the "cold-start" problem -- it not only requires significant input from previous users to generate and share these overviews, but such overviews may also be biased and incomplete. In this work, we introduce a novel system, Selenite, which leverages LLMs as reasoning machines and knowledge retrievers to automatically produce a comprehensive overview of options and criteria to jumpstart users' sensemaking processes. Subsequently, Selenite also adapts as people use it, helping users find, read, and navigate unfamiliar information in a systematic yet personalized manner. Through three studies, we found that Selenite produced accurate and high-quality overviews reliably, significantly accelerated users' information processing, and effectively improved their overall comprehension and sensemaking experience.