Towards Scalable Customization and Deployment of Multi-Agent Systems for Enterprise Applications

Large language model (LLM)-based multi-agent systems demonstrate strong performance on complex reasoning and task execution, enabling broad enterprise applications. However, production deployment remains challenging due to domain-specific customization requirements and high latency and inference costs in agentic workflows. We propose a unified framework for customization and efficient deployment of multi-agent systems in real-world settings. The first stage, Agentic Model Customization, combines continual pretraining, supervised fine-tuning, and preference optimization to adapt a compact model to specialized domains while retaining strong agentic capabilities. The second stage, Inference Optimization, integrates speculative decoding and FP8 quantization with targeted calibration to enable cost-efficient serving with minimal quality loss. Across enterprise workloads, our framework enables rapid domain adaptation and achieves a 4.48x speedup in throughput while maintaining performance and improving robustness on long-tail scenarios.

T1-Bench: Benchmarking Multi-Scenario Agents in Real-World Domains

Recent advances in reasoning and tool-calling capabilities of large language models (LLMs) have enabled increasingly capable agentic systems. However, existing benchmarks remain limited in task complexity, realism, and domain diversity, and often fail to capture interactions that span multiple domains, limiting their ability to evaluate agents in realistic multi-step settings that require sustained reasoning and coordination. To address these limitations, we introduce T1-Bench, a high-fidelity, comprehensive benchmark for evaluating agentic systems in realistic customer-facing, multi-domain environments, featuring interleaved scenarios that require structured reasoning across multi-turn user-assistant interactions and substantially increasing both compositional complexity and evaluative rigor across 25 domains of varying difficulty. We evaluate T1-Bench using 12 proprietary and open-weight models, providing a reproducible and standardized framework for assessing agent behavior, tool utilization, and conversational quality in complex, multi-step environments. We further complement automatic evaluation with human judgments to strengthen the assessment of qualitative performance. Overall, T1-Bench substantially advances prior benchmarks by increasing task complexity, interaction depth, and domain coverage in simulated multi-domain environments. To facilitate future research on agentic systems, we will publicly release data and evaluation code as open source.

A History-Aware Visually Grounded Critic for Computer Use Agents

Various test-time interventions for Computer Use Agents (CUAs), including critic models, have been developed to improve performance through pre-execution action evaluation in complex Graphical User Interface (GUI) environments. However, existing critics suffer from two key limitations: they (1) focus primarily on short-sighted decision loops (e.g., forgetting earlier actions) and (2) lack the visual grounding needed to detect flawed actions (e.g., clicking wrong UI elements). To address these, we introduce HiViG, a History-aware Visually Grounded test-time framework, built around a multimodal critic trained on real GUI trajectories to abstract past interactions into a compact record and to evaluate actions with visual grounding. At test time, HiViG integrates the critic into the policy decision loop to provide macro-action history, which summarizes the policy's completed achievements, and visually grounded critique, which verifies raw execution coordinates against the current screenshot to intercept errors before execution. Across web, mobile, and desktop benchmarks, HiViG consistently outperforms existing scalar and verbal critics, improving average success rates over the strongest baseline by 5.8% for Qwen3-VL-32B and 9.0% for Gemini-3-Flash, and demonstrates strong cross-platform generalization. Ablations show that macro-action history mitigates short-sighted planning and visually grounded critique reduces execution errors, with both components being critical for test-time scaling in long-horizon GUI tasks.

MemGym: a Long-Horizon Memory Environment for LLM Agents

Memory is a central capability for LLM agents operating across long-horizon tasks. Existing memory benchmarks predominantly evaluate retention of personalized information in multi-turn chat scenarios, overlooking the dynamic memory formation that occurs during extended agent execution. Consequently, the memory systems they produce transfer poorly to realistic agentic environments, such as coding and web navigation. We present MemGym, a benchmark for agentic memory that unifies existing agent gyms and in-house memory-grounded pipelines behind one memory-reasoning interface. MemGym spans five evaluation tracks grouped into four agentic regimes: tool-use dialogue (tau2-bench), multi-turn deep-research search (MEMGYM-DR), coding (SWE-Gym and MEMGYM-CODEQA), and computer use (WebArena-Infinity). MemGym reports memory-isolated scores that decouple memory performance from reasoning, retrieval, and tool-use ability, so memory strategies can be ranked without those confounders. Our synthetic pipelines for MEMGYM-CODEQA and MEMGYM-DR are length-controllable, ablation-verified at every stage, and tightly aligned with downstream scenarios. To make evaluation on coding environments academically tractable, we train MemRM, a lightweight reward model (Qwen3-1.7B fine-tuned with QLoRA) that scores compression quality as a fast scalar read in place of full Docker rollouts.

AVSD: Adaptive-View Self-Distillation by Balancing Consensus and Teacher-Specific Privileged Signals

Self-distillation enables language models to learn on-policy from their own trajectories by using the same model as both student and teacher, with the teacher being conditioned on privileged information unavailable to the student. Such information can come in different types or views, such as solutions, demonstrations, feedback, or final answers. This setup provides dense token-level feedback without relying on a separate external model, but creates a fundamental asymmetry: the teacher may rely on view-specific information that the student cannot access at inference time. Moreover, the best type of privileged information is often task-dependent, making it difficult to choose a single teacher view. In this work, we address both these challenges jointly by introducing AVSD (Adaptive-View Self-Distillation), a novel method of self-distillation with multiple privileged-information views, which reconstructs token-level supervision by separating stable cross-view consensus from view-specific residual signals. AVSD identifies the consensus signal shared across views, which provides a reliable update direction, and then selectively adds the view-specific residual signal to adjust the update magnitude when it both aligns with the consensus direction and remains proportionate to the consensus signal. Experiments on math competition benchmarks (AIME24, AIME25, and HMMT25) show that AVSD consistently outperforms both single-view self-distillation baselines and GRPO, achieving average Avg@8 gains of 3.1% and 2.2% over the strongest baselines on Qwen3-8B and Qwen3-4B, respectively. Moreover, on code-generation benchmarks (Codeforces, LiveCodeBench v6) using Qwen3-8B, AVSD outperforms the single-view self-distillation baseline by 2.4% on average.

CoT-Guard: Small Models for Strong Monitoring

Monitoring the chain-of-thought (CoT) of reasoning models is a promising approach for detecting covert misbehavior (i.e., hidden objectives) in code generation tasks. While large models (GPT-5, Gemini-3-Flash) can serve as effective CoT monitors, they are expensive to deploy due to the lengthy reasoning traces and high API cost, emphasizing the need for smaller, cheaper alternatives. Nevertheless, we find that current small models (4B--8B) struggle to detect hidden objectives despite access to the CoT, frequently misattributing them as part of the user query. To address this, we propose a post-training pipeline combining supervised fine-tuning (SFT) and reinforcement learning (RL), where SFT narrows the gap for in-domain tasks by distilling detection behavior from stronger monitors, and RL on hard and subtly crafted hidden objectives helps the model generalize to out-of-domain monitoring tasks. To validate this generalization, we evaluate under a realistic threat model motivated by practical supply-chain attacks, where the adversary is a third-party LLM router injecting hidden objectives into code-generation requests through either prompt manipulation or code manipulation attacks. To push beyond objectives that large monitors already saturate, we also introduce four new challenging tasks even for strong monitors. Finally, we introduce CoT-Guard, a 4B-parameter monitor that demonstrates superior generalization performance under both prompt and code manipulation attacks, achieving a G-mean^2 (i.e., TNR x TPR) of 75% and outperforming GPT-5.4 (56%), GPT-5-mini (41%), and Qwen3-32B (54%), while closing the gap to Gemini-3-Flash (83%). These results demonstrate that CoT-Guard provides a practical and cost-effective user-side defense, substantially improving hidden-objective detection while avoiding the deployment cost of large monitors.

Your Model Diversity, Not Method, Determines Reasoning Strategy

Compute scaling for LLM reasoning requires allocating budget between exploring solution approaches ($breadth$) and refining promising solutions ($depth$). Most methods implicitly trade off one for the other, yet why a given trade-off works remains unclear, and validation on a single model obscures the role of the model itself. We argue that $\textbf{the optimal strategy depends on the model's diversity profile, the spread of probability mass across solution approaches, and that this must be characterized before any exploration strategy is adopted.}$ We formalize this through a theoretical framework decomposing reasoning uncertainty and derive conditions under which tree-style depth refinement outperforms parallel sampling. We validate it on Qwen-3 4B and Olmo-3 7B families, showing that lightweight signals suffice for depth-based refinement on low-diversity aligned models while yielding limited utility for high-diversity base models, which we hypothesize require stronger compensation for lower exploration coverage.

Decomposing the Delta: What Do Models Actually Learn from Preference Pairs?

Preference optimization methods such as DPO and KTO are widely used for aligning language models, yet little is understood about what properties of preference data drive downstream reasoning gains. We ask: what aspects of a preference pair improve a reasoning model's performance on general reasoning tasks? We investigate two distinct notions of quality delta in preference data: generator-level delta, arising from the differences in capability between models that generate chosen and rejected reasoning traces, and sample-level delta, arising from differences in judged quality differences within an individual preference pair. To study generator-level delta, we vary the generator's scale and model family, and to study sample-level delta, we employ an LLM-as-a-judge to rate the quality of generated traces along multiple reasoning-quality dimensions. We find that increasing generator-level delta steadily improves performance on out-of-domain reasoning tasks and filtering data by sample-level delta can enable more data-efficient training. Our results suggest a twofold recipe for improving reasoning performance through preference optimization: maximize generator-level delta when constructing preference pairs and exploit sample-level delta to select the most informative training examples.

DIAL-SUMMER: A Structured Evaluation Framework of Hierarchical Errors in Dialogue Summaries

Dialogues are a predominant mode of communication for humans, and it is immensely helpful to have automatically generated summaries of them (e.g., to revise key points discussed in a meeting, to review conversations between customer agents and product users). Prior works on dialogue summary evaluation largely ignore the complexities specific to this task: (i) shift in structure, from multiple speakers discussing information in a scattered fashion across several turns, to a summary's sentences, and (ii) shift in narration viewpoint, from speakers' first/second-person narration, standardized third-person narration in the summary. In this work, we introduce our framework DIALSUMMER to address the above. We propose DIAL-SUMMER's taxonomy of errors to comprehensively evaluate dialogue summaries at two hierarchical levels: DIALOGUE-LEVEL that focuses on the broader speakers/turns, and WITHIN-TURN-LEVEL that focuses on the information talked about inside a turn. We then present DIAL-SUMMER's dataset composed of dialogue summaries manually annotated with our taxonomy's fine-grained errors. We conduct empirical analyses of these annotated errors, and observe interesting trends (e.g., turns occurring in middle of the dialogue are the most frequently missed in the summary, extrinsic hallucinations largely occur at the end of the summary). We also conduct experiments on LLM-Judges' capability at detecting these errors, through which we demonstrate the challenging nature of our dataset, the robustness of our taxonomy, and the need for future work in this field to enhance LLMs' performance in the same. Code and inference dataset coming soon.

Routing with Generated Data: Annotation-Free LLM Skill Estimation and Expert Selection

Large Language Model (LLM) routers dynamically select optimal models for given inputs. Existing approaches typically assume access to ground-truth labeled data, which is often unavailable in practice, especially when user request distributions are heterogeneous and unknown. We introduce Routing with Generated Data (RGD), a challenging setting in which routers are trained exclusively on generated queries and answers produced from high-level task descriptions by generator LLMs. We evaluate query-answer routers (using both queries and labels) and query-only routers across four diverse benchmarks and 12 models, finding that query-answer routers degrade faster than query-only routers as generator quality decreases. Our analysis reveals two crucial characteristics of effective generators: they must accurately respond to their own questions, and their questions must produce sufficient performance differentiation among the model pool. We then show how filtering for these characteristics can improve the quality of generated data. We further propose CASCAL, a novel query-only router that estimates model correctness through consensus voting and identifies model-specific skill niches via hierarchical clustering. CASCAL is substantially more robust to generator quality, outperforming the best query-answer router by 4.6% absolute accuracy when trained on weak generator data.