Abstract:English as a Second Language (ESL) speakers often struggle to engage in group discussions due to language barriers. While moderators can facilitate participation, few studies assess conversational engagement and evaluate moderation effectiveness. To address this gap, we develop a dataset comprising 17 sessions from an online ESL conversation club, which includes both moderated and non-moderated discussions. We then introduce an approach that integrates automatic ESL dialogue assessment and a framework that categorizes moderation strategies. Our findings indicate that moderators help improve the flow of topics and start/end a conversation. Interestingly, we find active acknowledgement and encouragement to be the most effective moderation strategy, while excessive information and opinion sharing by moderators has a negative impact. Ultimately, our study paves the way for analyzing ESL group discussions and the role of moderators in non-native conversation settings.
Abstract:This study evaluates Large Language Models' (LLMs) ability to simulate non-native-like English use observed in human second language (L2) learners interfered with by their native first language (L1). In dialogue-based interviews, we prompt LLMs to mimic L2 English learners with specific L1s (e.g., Japanese, Thai, Urdu) across seven languages, comparing their outputs to real L2 learner data. Our analysis examines L1-driven linguistic biases, such as reference word usage and avoidance behaviors, using information-theoretic and distributional density measures. Results show that modern LLMs (e.g., Qwen2.5, LLAMA3.3, DeepseekV3, GPT-4o) replicate L1-dependent patterns observed in human L2 data, with distinct influences from various languages (e.g., Japanese, Korean, and Mandarin significantly affect tense agreement, and Urdu influences noun-verb collocations). Our results reveal the potential of LLMs for L2 dialogue generation and evaluation for future educational applications.
Abstract:Retrieval-augmented generation (RAG) mitigates hallucination in Large Language Models (LLMs) by using query pipelines to retrieve relevant external information and grounding responses in retrieved knowledge. However, query pipeline optimization for cancer patient question-answering (CPQA) systems requires separately optimizing multiple components with domain-specific considerations. We propose a novel three-aspect optimization approach for the RAG query pipeline in CPQA systems, utilizing public biomedical databases like PubMed and PubMed Central. Our optimization includes: (1) document retrieval, utilizing a comparative analysis of NCBI resources and introducing Hybrid Semantic Real-time Document Retrieval (HSRDR); (2) passage retrieval, identifying optimal pairings of dense retrievers and rerankers; and (3) semantic representation, introducing Semantic Enhanced Overlap Segmentation (SEOS) for improved contextual understanding. On a custom-developed dataset tailored for cancer-related inquiries, our optimized RAG approach improved the answer accuracy of Claude-3-haiku by 5.24% over chain-of-thought prompting and about 3% over a naive RAG setup. This study highlights the importance of domain-specific query optimization in realizing the full potential of RAG and provides a robust framework for building more accurate and reliable CPQA systems, advancing the development of RAG-based biomedical systems.
Abstract:Out-of-distribution (OOD) detection in multimodal contexts is essential for identifying deviations in combined inputs from different modalities, particularly in applications like open-domain dialogue systems or real-life dialogue interactions. This paper aims to improve the user experience that involves multi-round long dialogues by efficiently detecting OOD dialogues and images. We introduce a novel scoring framework named Dialogue Image Aligning and Enhancing Framework (DIAEF) that integrates the visual language models with the novel proposed scores that detect OOD in two key scenarios (1) mismatches between the dialogue and image input pair and (2) input pairs with previously unseen labels. Our experimental results, derived from various benchmarks, demonstrate that integrating image and multi-round dialogue OOD detection is more effective with previously unseen labels than using either modality independently. In the presence of mismatched pairs, our proposed score effectively identifies these mismatches and demonstrates strong robustness in long dialogues. This approach enhances domain-aware, adaptive conversational agents and establishes baselines for future studies.
Abstract:We develop CNIMA (Chinese Non-Native Interactivity Measurement and Automation), a Chinese-as-a-second-language labelled dataset with 10K dialogues. We annotate CNIMA using an evaluation framework -- originally introduced for English-as-a-second-language dialogues -- that assesses micro-level features (e.g.\ backchannels) and macro-level interactivity labels (e.g.\ topic management) and test the framework's transferability from English to Chinese. We found the framework robust across languages and revealed universal and language-specific relationships between micro-level and macro-level features. Next, we propose an approach to automate the evaluation and find strong performance, creating a new tool for automated second language assessment. Our system can be adapted to other languages easily as it uses large language models and as such does not require large-scale annotated training data.
Abstract:We present an evaluation framework for interactive dialogue assessment in the context of English as a Second Language (ESL) speakers. Our framework collects dialogue-level interactivity labels (e.g., topic management; 4 labels in total) and micro-level span features (e.g., backchannels; 17 features in total). Given our annotated data, we study how the micro-level features influence the (higher level) interactivity quality of ESL dialogues by constructing various machine learning-based models. Our results demonstrate that certain micro-level features strongly correlate with interactivity quality, like reference word (e.g., she, her, he), revealing new insights about the interaction between higher-level dialogue quality and lower-level linguistic signals. Our framework also provides a means to assess ESL communication, which is useful for language assessment.