Evaluating the Ability of LLMs to Solve Semantics-Aware Process Mining Tasks

The process mining community has recently recognized the potential of large language models (LLMs) for tackling various process mining tasks. Initial studies report the capability of LLMs to support process analysis and even, to some extent, that they are able to reason about how processes work. This latter property suggests that LLMs could also be used to tackle process mining tasks that benefit from an understanding of process behavior. Examples of such tasks include (semantic) anomaly detection and next activity prediction, which both involve considerations of the meaning of activities and their inter-relations. In this paper, we investigate the capabilities of LLMs to tackle such semantics-aware process mining tasks. Furthermore, whereas most works on the intersection of LLMs and process mining only focus on testing these models out of the box, we provide a more principled investigation of the utility of LLMs for process mining, including their ability to obtain process mining knowledge post-hoc by means of in-context learning and supervised fine-tuning. Concretely, we define three process mining tasks that benefit from an understanding of process semantics and provide extensive benchmarking datasets for each of them. Our evaluation experiments reveal that (1) LLMs fail to solve challenging process mining tasks out of the box and when provided only a handful of in-context examples, (2) but they yield strong performance when fine-tuned for these tasks, consistently surpassing smaller, encoder-based language models.

Self-Distillation for Model Stacking Unlocks Cross-Lingual NLU in 200+ Languages

LLMs have become a go-to solution not just for text generation, but also for natural language understanding (NLU) tasks. Acquiring extensive knowledge through language modeling on web-scale corpora, they excel on English NLU, yet struggle to extend their NLU capabilities to underrepresented languages. In contrast, machine translation models (MT) produce excellent multilingual representations, resulting in strong translation performance even for low-resource languages. MT encoders, however, lack the knowledge necessary for comprehensive NLU that LLMs obtain through language modeling training on immense corpora. In this work, we get the best both worlds by integrating MT encoders directly into LLM backbones via sample-efficient self-distillation. The resulting MT-LLMs preserve the inherent multilingual representational alignment from the MT encoder, allowing lower-resource languages to tap into the rich knowledge embedded in English-centric LLMs. Merging the MT encoder and LLM in a single model, we mitigate the propagation of translation errors and inference overhead of MT decoding inherent to discrete translation-based cross-lingual transfer (e.g., translate-test). Evaluation spanning three prominent NLU tasks and 127 predominantly low-resource languages renders MT-LLMs highly effective in cross-lingual transfer. MT-LLMs substantially and consistently outperform translate-test based on the same MT model, showing that we truly unlock multilingual language understanding for LLMs.

News Without Borders: Domain Adaptation of Multilingual Sentence Embeddings for Cross-lingual News Recommendation

Rapidly growing numbers of multilingual news consumers pose an increasing challenge to news recommender systems in terms of providing customized recommendations. First, existing neural news recommenders, even when powered by multilingual language models (LMs), suffer substantial performance losses in zero-shot cross-lingual transfer (ZS-XLT). Second, the current paradigm of fine-tuning the backbone LM of a neural recommender on task-specific data is computationally expensive and infeasible in few-shot recommendation and cold-start setups, where data is scarce or completely unavailable. In this work, we propose a news-adapted sentence encoder (NaSE), domain-specialized from a pretrained massively multilingual sentence encoder (SE). To this end, we construct and leverage PolyNews and PolyNewsParallel, two multilingual news-specific corpora. With the news-adapted multilingual SE in place, we test the effectiveness of (i.e., question the need for) supervised fine-tuning for news recommendation, and propose a simple and strong baseline based on (i) frozen NaSE embeddings and (ii) late click-behavior fusion. We show that NaSE achieves state-of-the-art performance in ZS-XLT in true cold-start and few-shot news recommendation.

Knowledge Distillation vs. Pretraining from Scratch under a Fixed (Computation) Budget

Compared to standard language model (LM) pretraining (i.e., from scratch), Knowledge Distillation (KD) entails an additional forward pass through a teacher model that is typically substantially larger than the target student model. As such, KD in LM pretraining materially slows down throughput of pretraining instances vis-a-vis pretraining from scratch. Scaling laws of LM pretraining suggest that smaller models can close the gap to larger counterparts if trained on more data (i.e., processing more tokens)-and under a fixed computation budget, smaller models are able be process more data than larger models. We thus hypothesize that KD might, in fact, be suboptimal to pretraining from scratch for obtaining smaller LMs, when appropriately accounting for the compute budget. To test this, we compare pretraining from scratch against several KD strategies for masked language modeling (MLM) in a fair experimental setup, with respect to amount of computation as well as pretraining data. Downstream results on GLUE, however, do not confirm our hypothesis: while pretraining from scratch performs comparably to ordinary KD under a fixed computation budget, more sophisticated KD strategies, namely TinyBERT (Jiao et al., 2020) and MiniLM (Wang et al., 2023), outperform it by a notable margin. We further find that KD yields larger gains over pretraining from scratch when the data must be repeated under the fixed computation budget.

One For All & All For One: Bypassing Hyperparameter Tuning with Model Averaging For Cross-Lingual Transfer

Multilingual language models enable zero-shot cross-lingual transfer (ZS-XLT): fine-tuned on sizable source-language task data, they perform the task in target languages without labeled instances. The effectiveness of ZS-XLT hinges on the linguistic proximity between languages and the amount of pretraining data for a language. Because of this, model selection based on source-language validation is unreliable: it picks model snapshots with suboptimal target-language performance. As a remedy, some work optimizes ZS-XLT by extensively tuning hyperparameters: the follow-up work then routinely struggles to replicate the original results. Other work searches over narrower hyperparameter grids, reporting substantially lower performance. In this work, we therefore propose an unsupervised evaluation protocol for ZS-XLT that decouples performance maximization from hyperparameter tuning. As a robust and more transparent alternative to extensive hyperparameter tuning, we propose to accumulatively average snapshots from different runs into a single model. We run broad ZS-XLT experiments on both higher-level semantic tasks (NLI, extractive QA) and a lower-level token classification task (NER) and find that conventional model selection based on source-language validation quickly plateaus to suboptimal ZS-XLT performance. On the other hand, our accumulative run-by-run averaging of models trained with different hyperparameters boosts ZS-XLT performance and closely correlates with "oracle" ZS-XLT, i.e., model selection based on target-language validation performance.

Free Lunch: Robust Cross-Lingual Transfer via Model Checkpoint Averaging

Massively multilingual language models have displayed strong performance in zero-shot (ZS-XLT) and few-shot (FS-XLT) cross-lingual transfer setups, where models fine-tuned on task data in a source language are transferred without any or with only a few annotated instances to the target language(s). However, current work typically overestimates model performance as fine-tuned models are frequently evaluated at model checkpoints that generalize best to validation instances in the target languages. This effectively violates the main assumptions of "true" ZS-XLT and FS-XLT. Such XLT setups require robust methods that do not depend on labeled target language data for validation and model selection. In this work, aiming to improve the robustness of "true" ZS-XLT and FS-XLT, we propose a simple and effective method that averages different checkpoints (i.e., model snapshots) during task fine-tuning. We conduct exhaustive ZS-XLT and FS-XLT experiments across higher-level semantic tasks (NLI, extractive QA) and lower-level token classification tasks (NER, POS). The results indicate that averaging model checkpoints yields systematic and consistent performance gains across diverse target languages in all tasks. Importantly, it simultaneously substantially desensitizes XLT to varying hyperparameter choices in the absence of target language validation. We also show that checkpoint averaging benefits performance when further combined with run averaging (i.e., averaging the parameters of models fine-tuned over independent runs).