Know Me, Respond to Me: Benchmarking LLMs for Dynamic User Profiling and Personalized Responses at Scale

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between a user and an LLM can provide extensive information about an individual's traits and preferences. However, open questions remain on how well LLMs today can effectively leverage such history to (1) internalize the user's inherent traits and preferences, (2) track how the user profiling and preferences evolve over time, and (3) generate personalized responses accordingly in new scenarios. In this work, we introduce the PERSONAMEM benchmark. PERSONAMEM features curated user profiles with over 180 simulated user-LLM interaction histories, each containing up to 60 sessions of multi-turn conversations across 15 real-world tasks that require personalization. Given an in-situ user query, i.e. query issued by the user from the first-person perspective, we evaluate LLM chatbots' ability to identify the most suitable response according to the current state of the user's profile. We observe that current LLMs still struggle to recognize the dynamic evolution in users' profiles over time through direct prompting approaches. As a consequence, LLMs often fail to deliver responses that align with users' current situations and preferences, with frontier models such as GPT-4.1, o4-mini, GPT-4.5, o1, or Gemini-2.0 achieving only around 50% overall accuracy, suggesting room for improvement. We hope that PERSONAMEM, along with the user profile and conversation simulation pipeline, can facilitate future research in the development of truly user-aware chatbots. Code and data are available at github.com/bowen-upenn/PersonaMem.

RoundTable: Investigating Group Decision-Making Mechanism in Multi-Agent Collaboration

This study investigates the efficacy of Multi-Agent Systems in eliciting cross-agent communication and enhancing collective intelligence through group decision-making in a decentralized setting. Unlike centralized mechanisms, where a fixed hierarchy governs social choice, decentralized group decision-making allows agents to engage in joint deliberation. Our research focuses on the dynamics of communication and decision-making within various social choice methods. By applying different voting rules in various environments, we find that moderate decision flexibility yields better outcomes. Additionally, exploring the linguistic features of agent-to-agent conversations reveals indicators of effective collaboration, offering insights into communication patterns that facilitate or hinder collaboration. Finally, we propose various methods for determining the optimal stopping point in multi-agent collaborations based on linguistic cues. Our findings contribute to a deeper understanding of how decentralized decision-making and group conversation shape multi-agent collaboration, with implications for the design of more effective MAS environments.

Language-based Valence and Arousal Expressions between the United States and China: a Cross-Cultural Examination

Although affective expressions of individuals have been extensively studied using social media, research has primarily focused on the Western context. There are substantial differences among cultures that contribute to their affective expressions. This paper examines the differences between Twitter (X) in the United States and Sina Weibo posts in China on two primary dimensions of affect - valence and arousal. We study the difference in the functional relationship between arousal and valence (so-called V-shaped) among individuals in the US and China and explore the associated content differences. Furthermore, we correlate word usage and topics in both platforms to interpret their differences. We observe that for Twitter users, the variation in emotional intensity is less distinct between negative and positive emotions compared to Weibo users, and there is a sharper escalation in arousal corresponding with heightened emotions. From language features, we discover that affective expressions are associated with personal life and feelings on Twitter, while on Weibo such discussions are about socio-political topics in the society. These results suggest a West-East difference in the V-shaped relationship between valence and arousal of affective expressions on social media influenced by content differences. Our findings have implications for applications and theories related to cultural differences in affective expressions.