Abstract:Memory is the process of encoding, storing, and retrieving information, allowing humans to retain experiences, knowledge, skills, and facts over time, and serving as the foundation for growth and effective interaction with the world. It plays a crucial role in shaping our identity, making decisions, learning from past experiences, building relationships, and adapting to changes. In the era of large language models (LLMs), memory refers to the ability of an AI system to retain, recall, and use information from past interactions to improve future responses and interactions. Although previous research and reviews have provided detailed descriptions of memory mechanisms, there is still a lack of a systematic review that summarizes and analyzes the relationship between the memory of LLM-driven AI systems and human memory, as well as how we can be inspired by human memory to construct more powerful memory systems. To achieve this, in this paper, we propose a comprehensive survey on the memory of LLM-driven AI systems. In particular, we first conduct a detailed analysis of the categories of human memory and relate them to the memory of AI systems. Second, we systematically organize existing memory-related work and propose a categorization method based on three dimensions (object, form, and time) and eight quadrants. Finally, we illustrate some open problems regarding the memory of current AI systems and outline possible future directions for memory in the era of large language models.
Abstract:Multi-turn interaction in the dialogue system research refers to a system's ability to maintain context across multiple dialogue turns, enabling it to generate coherent and contextually relevant responses. Recent advancements in large language models (LLMs) have significantly expanded the scope of multi-turn interaction, moving beyond chatbots to enable more dynamic agentic interactions with users or environments. In this paper, we provide a focused review of the multi-turn capabilities of LLMs, which are critical for a wide range of downstream applications, including conversational search and recommendation, consultation services, and interactive tutoring. This survey explores four key aspects: (1) the core model capabilities that contribute to effective multi-turn interaction, (2) how multi-turn interaction is evaluated in current practice, (3) the general algorithms used to enhance multi-turn interaction, and (4) potential future directions for research in this field.
Abstract:Recommender systems (RS) are vital for managing information overload and delivering personalized content, responding to users' diverse information needs. The emergence of large language models (LLMs) offers a new horizon for redefining recommender systems with vast general knowledge and reasoning capabilities. Standing across this LLM era, we aim to integrate recommender systems into a broader picture, and pave the way for more comprehensive solutions for future research. Therefore, we first offer a comprehensive overview of the technical progression of recommender systems, particularly focusing on language foundation models and their applications in recommendation. We identify two evolution paths of modern recommender systems -- via list-wise recommendation and conversational recommendation. These two paths finally converge at LLM agents with superior capabilities of long-term memory, reflection, and tool intelligence. Along these two paths, we point out that the information effectiveness of the recommendation is increased, while the user's acquisition cost is decreased. Technical features, research methodologies, and inherent challenges for each milestone along the path are carefully investigated -- from traditional list-wise recommendation to LLM-enhanced recommendation to recommendation with LLM agents. Finally, we highlight several unresolved challenges crucial for the development of future personalization technologies and interfaces and discuss the future prospects.