Patients Speak, AI Listens: LLM-based Analysis of Online Reviews Uncovers Key Drivers for Urgent Care Satisfaction

Investigating the public experience of urgent care facilities is essential for promoting community healthcare development. Traditional survey methods often fall short due to limited scope, time, and spatial coverage. Crowdsourcing through online reviews or social media offers a valuable approach to gaining such insights. With recent advancements in large language models (LLMs), extracting nuanced perceptions from reviews has become feasible. This study collects Google Maps reviews across the DMV and Florida areas and conducts prompt engineering with the GPT model to analyze the aspect-based sentiment of urgent care. We first analyze the geospatial patterns of various aspects, including interpersonal factors, operational efficiency, technical quality, finances, and facilities. Next, we determine Census Block Group(CBG)-level characteristics underpinning differences in public perception, including population density, median income, GINI Index, rent-to-income ratio, household below poverty rate, no insurance rate, and unemployment rate. Our results show that interpersonal factors and operational efficiency emerge as the strongest determinants of patient satisfaction in urgent care, while technical quality, finances, and facilities show no significant independent effects when adjusted for in multivariate models. Among socioeconomic and demographic factors, only population density demonstrates a significant but modest association with patient ratings, while the remaining factors exhibit no significant correlations. Overall, this study highlights the potential of crowdsourcing to uncover the key factors that matter to residents and provide valuable insights for stakeholders to improve public satisfaction with urgent care.

Experimental Demonstration of 16D Voronoi Constellation with Two-Level Coding over 50km Four-Core Fiber

A 16-dimensional Voronoi constellation concatenated with multilevel coding is experimentally demonstrated over a 50km four-core fiber transmission system. The proposed scheme reduces the required launch power by 6dB and provides a 17dB larger operating range than 16QAM with BICM at the outer HD-FEC BER threshold.

Multi-Level Label Correction by Distilling Proximate Patterns for Semi-supervised Semantic Segmentation

Semi-supervised semantic segmentation relieves the reliance on large-scale labeled data by leveraging unlabeled data. Recent semi-supervised semantic segmentation approaches mainly resort to pseudo-labeling methods to exploit unlabeled data. However, unreliable pseudo-labeling can undermine the semi-supervision processes. In this paper, we propose an algorithm called Multi-Level Label Correction (MLLC), which aims to use graph neural networks to capture structural relationships in Semantic-Level Graphs (SLGs) and Class-Level Graphs (CLGs) to rectify erroneous pseudo-labels. Specifically, SLGs represent semantic affinities between pairs of pixel features, and CLGs describe classification consistencies between pairs of pixel labels. With the support of proximate pattern information from graphs, MLLC can rectify incorrectly predicted pseudo-labels and can facilitate discriminative feature representations. We design an end-to-end network to train and perform this effective label corrections mechanism. Experiments demonstrate that MLLC can significantly improve supervised baselines and outperforms state-of-the-art approaches in different scenarios on Cityscapes and PASCAL VOC 2012 datasets. Specifically, MLLC improves the supervised baseline by at least 5% and 2% with DeepLabV2 and DeepLabV3+ respectively under different partition protocols.