DyVo: Dynamic Vocabularies for Learned Sparse Retrieval with Entities

Learned Sparse Retrieval (LSR) models use vocabularies from pre-trained transformers, which often split entities into nonsensical fragments. Splitting entities can reduce retrieval accuracy and limits the model's ability to incorporate up-to-date world knowledge not included in the training data. In this work, we enhance the LSR vocabulary with Wikipedia concepts and entities, enabling the model to resolve ambiguities more effectively and stay current with evolving knowledge. Central to our approach is a Dynamic Vocabulary (DyVo) head, which leverages existing entity embeddings and an entity retrieval component that identifies entities relevant to a query or document. We use the DyVo head to generate entity weights, which are then merged with word piece weights to create joint representations for efficient indexing and retrieval using an inverted index. In experiments across three entity-rich document ranking datasets, the resulting DyVo model substantially outperforms state-of-the-art baselines.

Doing Personal LAPS: LLM-Augmented Dialogue Construction for Personalized Multi-Session Conversational Search

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect real-world user preferences. Previous approaches rely on experts in a wizard-of-oz setup that is difficult to scale, particularly for personalized tasks. Our method, LAPS, addresses this by using large language models (LLMs) to guide a single human worker in generating personalized dialogues. This method has proven to speed up the creation process and improve quality. LAPS can collect large-scale, human-written, multi-session, and multi-domain conversations, including extracting user preferences. When compared to existing datasets, LAPS-produced conversations are as natural and diverse as expert-created ones, which stays in contrast with fully synthetic methods. The collected dataset is suited to train preference extraction and personalized response generation. Our results show that responses generated explicitly using extracted preferences better match user's actual preferences, highlighting the value of using extracted preferences over simple dialogue history. Overall, LAPS introduces a new method to leverage LLMs to create realistic personalized conversational data more efficiently and effectively than previous methods.

DREQ: Document Re-Ranking Using Entity-based Query Understanding

While entity-oriented neural IR models have advanced significantly, they often overlook a key nuance: the varying degrees of influence individual entities within a document have on its overall relevance. Addressing this gap, we present DREQ, an entity-oriented dense document re-ranking model. Uniquely, we emphasize the query-relevant entities within a document's representation while simultaneously attenuating the less relevant ones, thus obtaining a query-specific entity-centric document representation. We then combine this entity-centric document representation with the text-centric representation of the document to obtain a "hybrid" representation of the document. We learn a relevance score for the document using this hybrid representation. Using four large-scale benchmarks, we show that DREQ outperforms state-of-the-art neural and non-neural re-ranking methods, highlighting the effectiveness of our entity-oriented representation approach.

Conversational Information Seeking

Conversational information seeking (CIS) is concerned with a sequence of interactions between one or more users and an information system. Interactions in CIS are primarily based on natural language dialogue, while they may include other types of interactions, such as click, touch, and body gestures. This monograph provides a thorough overview of CIS definitions, applications, interactions, interfaces, design, implementation, and evaluation. This monograph views CIS applications as including conversational search, conversational question answering, and conversational recommendation. Our aim is to provide an overview of past research related to CIS, introduce the current state-of-the-art in CIS, highlight the challenges still being faced in the community. and suggest future directions.

ConvAI3: Generating Clarifying Questions for Open-Domain Dialogue Systems (ClariQ)

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational AI (SCAI) EMNLP workshop in 2020. The main aim of the conversational systems is to return an appropriate answer in response to the user requests. However, some user requests might be ambiguous. In IR settings such a situation is handled mainly thought the diversification of the search result page. It is however much more challenging in dialogue settings with limited bandwidth. Therefore, in this challenge, we provide a common evaluation framework to evaluate mixed-initiative conversations. Participants are asked to rank clarifying questions in an information-seeking conversations. The challenge is organized in two stages where in Stage 1 we evaluate the submissions in an offline setting and single-turn conversations. Top participants of Stage 1 get the chance to have their model tested by human annotators.