Abstract:Recently, the topic-grounded dialogue (TGD) system has become increasingly popular as its powerful capability to actively guide users to accomplish specific tasks through topic-guided conversations. Most existing works utilize side information (\eg topics or personas) in isolation to enhance the topic selection ability. However, due to disregarding the noise within these auxiliary information sources and their mutual influence, current models tend to predict user-uninteresting and contextually irrelevant topics. To build user-engaging and coherent dialogue agent, we propose a \textbf{P}ersonalized topic s\textbf{E}lection model for \textbf{T}opic-grounded \textbf{D}ialogue, named \textbf{PETD}, which takes account of the interaction of side information to selectively aggregate such information for more accurately predicting subsequent topics. Specifically, we evaluate the correlation between global topics and personas and selectively incorporate the global topics aligned with user personas. Furthermore, we propose a contrastive learning based persona selector to filter out irrelevant personas under the constraint of lacking pertinent persona annotations. Throughout the selection and generation, diverse relevant side information is considered. Extensive experiments demonstrate that our proposed method can generate engaging and diverse responses, outperforming state-of-the-art baselines across various evaluation metrics.
Abstract:Most language models currently available are prone to self-contradiction during dialogues. To mitigate this issue, this study explores a novel contradictory dialogue processing task that aims to detect and modify contradictory statements in a conversation. This task is inspired by research on context faithfulness and dialogue comprehension, which have demonstrated that the detection and understanding of contradictions often necessitate detailed explanations. We develop a dataset comprising contradictory dialogues, in which one side of the conversation contradicts itself. Each dialogue is accompanied by an explanatory label that highlights the location and details of the contradiction. With this dataset, we present a Red Teaming framework for contradictory dialogue processing. The framework detects and attempts to explain the dialogue, then modifies the existing contradictory content using the explanation. Our experiments demonstrate that the framework improves the ability to detect contradictory dialogues and provides valid explanations. Additionally, it showcases distinct capabilities for modifying such dialogues. Our study highlights the importance of the logical inconsistency problem in conversational AI.
Abstract:Recently, topic-grounded dialogue system has attracted significant attention due to its effectiveness in predicting the next topic to yield better responses via the historical context and given topic sequence. However, almost all existing topic prediction solutions focus on only the current conversation and corresponding topic sequence to predict the next conversation topic, without exploiting other topic-guided conversations which may contain relevant topic-transitions to current conversation. To address the problem, in this paper we propose a novel approach, named Sequential Global Topic Attention (SGTA) to exploit topic transition over all conversations in a subtle way for better modeling post-to-response topic-transition and guiding the response generation to the current conversation. Specifically, we introduce a latent space modeled as a Multivariate Skew-Normal distribution with hybrid kernel functions to flexibly integrate the global-level information with sequence-level information, and predict the topic based on the distribution sampling results. We also leverage a topic-aware prior-posterior approach for secondary selection of predicted topics, which is utilized to optimize the response generation task. Extensive experiments demonstrate that our model outperforms competitive baselines on prediction and generation tasks.